Table of Contents

A
B
C
D
H
I
L
M
N
O
P
S
T
U
W

INDEX

A

access security levels

approver     3-2

help desk     3-2

network administrator     3-2

network operator     3-2

system administrator privileges     3-2

accessing

bug toolkit     6-2

TAC (Technical Assistance Center)     6-2

administrator--see system administrator     2-1

ANI (Asynchronous Network Interface) server, configuring

setting up

the server     3-5

your network     3-4

updating community strings     3-6

approver access, security level     3-2

B

backups

directory structure (table)     4-2

maintaining     4-2

bug toolkit, accessing     6-2

C

CAM (Client Application Manager), installing     3-4

Case Management application, description     6-2

cautions

import of     vii

regarding setting up user accounts     3-2

regarding the default password at installation     2-2

CCO (Cisco Connection Online)

accessing     viii

FAQs on     viii

services     vii

support for customers and partners     vii

CCO (Cisco Connections Online)

links for troubleshooting     6-2

links to resources on, adding to CiscoWorks2000 server     6-2

Cisco Connection Online--see CCO     vii, 6-2

CiscoWorks Classic, migrating to CiscoWorks2000

data migration (table)     A-1

features

not transitioned     A-3

partially transitioned     A-2

transitioned     A-2

CiscoWorks2000

desktop

logging in     2-1

using     2-2

using online help     2-5

migrating from CiscoWorks Classic--see CiscoWorks Classic     A-1

CiscoWorks2000 server

administering     4-1

back-end process management     4-3

backup directory structure (table)     4-2

data management tasks     4-2

job and resource management     4-4

network events, managing     4-4

task overview (table)     4-1

diagnosing problems with--see troubleshooting     5-1

external connections, adding     6-1

creating and installing     6-1

using CCO connections     6-2

learning more about     1-4

performing tasks on     1-3

CLI (Command Line Interface), in network setup     3-4

Client Application Manager (CAM), installing     3-4

community strings, updating for ANI Server setup     3-6

configuring the ANI server

setting up the server     3-5

setting up your network     3-4

connecting HTTP servers     6-2

connectivity

tasks (table)     5-1

testing     5-2

contacting Cisco

customers and partners (CCO)     vii

network administrators (TAC)     viii

conventions, typographic     vi

creating shortcuts to tasks     2-4

D

data management tasks, performing     4-2

Device Navigator application, description     6-2

diagnosing problems with the CiscoWorks2000 server--see troubleshooting     5-1

documentation

conventions in     vi

in CD-ROM package     v

on the world-wide web     v

H

help desk access, security level     3-2

help, using online     vi

HTTP servers, connecting     6-2

I

installing Client Application Manager (CAM)     3-4

L

login procedure     2-1

M

migrating from CiscoWorks Classic to CiscoWorks2000--see CiscoWorks Classic     A-1

N

navigation tree, using     2-5

network

administrator access, security level     3-2

operator access, security level     3-2

setup

CLI (Command Line Interface) tasks     3-4

Network Setup Overview (table)     3-5

notes, import of     vii

O

online help

CiscoWorks2000     vi

CiscoWorks2000 desktop     2-5

P

passwords reserved for initial system administrator login     2-1

performing tasks on the CiscoWorks2000 server     1-3

privileges, system administrator access     3-2

S

security

levels, understanding     3-2

partially transitioned features (table)     A-2

tasks, performing     3-3

setting up

ANI server     3-5

user accounts

caution regarding     3-2

security levels, understanding     3-2

security tasks, performing     3-3

shortcuts to tasks, creating     2-4

support

customers and partners (CCO)     vii

network administrators (TAC)     viii

system administrator

access privileges     3-2

access, security level     3-2

logging in as     2-1

username reserved for     3-3

T

TAC (Technical Assistance Center)

accessing     6-2

CCO tools, and     6-2

TAC, contacting (network administrators only)     viii

TACACS Manager application

nontransitioned feature (table)     A-3

technical assistance

online help

CiscoWorks2000     vi

CiscoWorks2000 desktop     2-5

TAC (Technical Assistance Center)     6-2

Technical Assistance Center--see TAC     viii

technical support

customers and partners (CCO)     vii

network administrators (TAC)     viii

troubleshooting

Case Management for     6-2

CCO links for     6-2

CiscoWorks2000 server

device connectivity, testing     5-2

FAQ     5-3

server status, verifying     5-1

U

updating community strings for ANI Server setup     3-6

user accounts, setting up

caution regarding     3-2

security

levels, understanding     3-2

tasks, performing     3-3

username reserved for system administrator     3-3

W

Web

CCO on     viii

world-wide web, Cisco documentation on     v

Posted: Tue Nov 23 10:19:03 PST 1999
Copyright 1989-1999©Cisco Systems Inc.