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Table 2-1 is an overview of CD One installation tasks. It contains references to more detailed information about each task.
| Task | Steps | References | ||
|---|---|---|---|---|
| Step 1 Verify that server requirements are met. | |||
| Step 2 Install required Microsoft software on the server if it is not already installed. | |||
| Step 3 Verify that client requirements are met. | |||
| Step 4 Note TCP ports that CiscoWorks2000 uses and check for conflicts with existing applications. | |||
| Run installation program. | |||
| Step 1 Verify that correct files and directories are installed. | |||
Step 2 Analyze installation error messages. | "Troubleshooting the Installation" appendix, "Understanding Installation Messages" section |
You might also see warnings that the installation system is running out of disk space. You can choose to free disk space on the system and click Yes to continue, or click No to exit the installation.
You can cancel the installation at any time by clicking Cancel at the bottom of any installation screen.
CD One is installed in the default directory C:\Program Files\CSCOpx. If you selected another directory during the installation, CD One will be installed in that directory.
Before you install CD One, make sure your server and client environments meet the hardware and software requirements described in the "Prerequisites" chapter.
Do not:
Depending on your system requirements, installing the software might require three or more Microsoft software application installations.
The major steps required for installing the CD One server software are:
1. Make sure the system has Microsoft Windows NT Server 4.0 or Microsoft Windows NT Workstation 4.0 (US English or Japanese versions) installed.
2. Make sure Windows NT 4.0 Service Pack 5 is installed.
(a) Select Start > Programs > Administrative Tools >
Windows NT Diagnostics.
(b) Select the Version tab.
If Version 4.0 Build 1381: Service Pack n (where n is 5) appears, Service Pack 5 is already installed.
If this information does not appear, Service Pack 5 is not installed. Install it now. Refer to the Microsoft Web site.
3. Make sure Internet Explorer 5.0, running a JVM version 5.0.0.3167 through 5.0.0.3186, is installed.
Remember these points when installing the required server software:
In addition to the standard network ports, CD One uses the following TCP and UDP ports:
To run the installation program:
Step 1 Insert the CD One CD-ROM into a CD-ROM drive.
The Installer screen appears.
Step 2 Click Install to continue. The Welcome screen appears.
Step 3 Click Next to continue. The Setup Type dialog box appears.
Step 4 Select one of the following:
If you select the typical option:
Step 1 Click Next to continue. The installation script checks dependencies and verifies your available disk space. Then the Start Copying File dialog box appears.
Step 2 Click Next to continue.
Installation proceeds, and after a while the Integration Utility dialog box appears.
Step 3 Select one of the following:
(a) Click Next to continue. The Integration Utility dialog box appears, displaying a list of adapters.
(b) Select the adapter from the list, or select None to integrate after the installation is complete, then click Next.
The Integration Utility dialog box appears, asking if you want to enable download options from the Cisco Web page (CCO).
(c) Select one of the following:
(d) Click Next to continue. A Requirements Verification screen appears.
(e) Click OK.
When installation is complete, the Restart Windows dialog box appears, asking if you want to restart your system.
Step 4 Select Yes, then click OK.
CD One is installed in the default directory, C:\Program Files\CSCOpx.
If errors occurred during installation, check the installation log located in the root directory on the drive where the operating system is installed. The default is C:\cw2000_in001.log. Each installation creates a new installation log that is saved as a different file. For example, the second time you install CD One, the installation log is saved as C:\cw2000_in002.log. For troubleshooting information or to verify the directories installed on your system, see the "Troubleshooting the Installation" appendix.
If you select the custom option:
Step 1 Click Next to continue. The Select Components dialog box appears.
Step 2 Select one of the following:
Step 3 Click Next to continue.
The installation script checks dependencies and verifies your available disk space. Then the Start Copying Files dialog box appears if Integration Utility was chosen.
Step 4 Click Next to continue. The Setup screen appears, displaying the installation progress. Then the Integration Utility dialog box appears.
Step 5 Select one of the following:
(a) Click Next to continue. The Integration Utility dialog box appears, displaying a list of adapters.
(b) Select the adapter from the list, or select None to integrate after installation is complete, then click Next.
The Integration Utility dialog box appears, asking if you want to enable download options from the Cisco Web page (CCO).
If you're installing only the Integration Utility, enter the CiscoWorks2000 server name and HTTP port.
(c) Select one of the following:
(d) Click Next to continue. A Requirements Verification screen appears.
(e) Click OK.
When the installation is complete, the Restart Windows dialog box appears, asking if you want to restart your system.
Step 6 Select Yes, then click OK.
CD One is installed in the default directory, C:\Program Files\CSCOpx, or the directory you selected.
If errors occurred during installation, check the installation log located in the root directory on the drive where the operating system is installed. The default is C:\cw2000_in001.log. Each installation creates a new installation log that is saved as a different file. For example, the second time you install CD One, the installation log is saved as C:\cw2000_in002.log. For troubleshooting information or to verify the directories installed on your system, see the "Troubleshooting the Installation" appendix.
Upgrading from previous versions of CiscoWorks2000 involves the following major steps:
1. Install the additional required software.
2. Run the CD One installation program.
To upgrade from a previous version of CiscoWorks2000:
Step 1 Install the required software as described in the "Server Requirements" section.
 | Caution Make sure Service Pack 5 is installed on the machine before you remove the previous version of CiscoWorks2000. CD One will not install without Service Pack 5. |
Step 2 Install CD One as described in the "Performing a New Installation" section.
The installation program detects and lists any previous product versions installed on your system. You are asked to confirm.
Step 3 Select Yes.
Step 4 Enter the directory name where the database will be stored, then click Next.
The installation program copies database files and stores them in the specified location and then uninstalls the previous product versions. You are asked to confirm.
Step 5 Select Yes. The Setup Type dialog box appears.
Step 6 Select one of the following:
Step 7 Refer to the "Typical Installation" section or "Custom Installation" section.
You can verify product installation by entering net start from a DOS prompt. The following services should be displayed:
Use the Uninstall option to remove CD One files and settings.
| Caution You must use the Uninstall option of the CD One installation program to remove the product. If you try to remove CD One or its components manually, you can damage your system. |
Step 1 From the Windows desktop, select Start > Programs > CiscoWorks2000 > Uninstall CiscoWorks2000.
The Uninstallation dialog box appears, displaying installed components.
Step 2 Select CD One.
Step 3 Click Next to begin uninstalling, then click Next again.
Messages about executing uninstall hooks appear and the uninstallation finishes.
To remove Integration Utility when it is installed as a standalone application:
Step 1 From the Windows desktop, select Start > Programs > CiscoWorks2000 > Uninstall CiscoWorks2000.
The Uninstallation dialog box appears, displaying installed components.
Step 2 Select CD One.
Step 3 Click Next to begin uninstalling, click Next again.
Messages about executing uninstall hooks appear and the uninstallation finishes.
Posted: Tue Nov 23 09:38:43 PST 1999
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