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This chapter consists of:
Table 2-1 is an overview of CD One installation tasks. It contains references to more detailed information about each task.
| Task | Steps | References | ||
|---|---|---|---|---|
| Step 1 Verify that server requirements are met. | |||
| Step 2 Verify that client requirements are met. | |||
| Step 3 Note TCP ports that CiscoWorks2000 uses and check for conflicts with existing applications. | |||
| Run installation program. | |||
| Step 1 Verify that correct files and directories are installed. | "Troubleshooting the Installation" appendix, "Checking Files and Directories after Installation" section | ||
Step 2 Analyze installation error messages. | "Troubleshooting the Installation" appendix, "Understanding Installation Messages" section |
You can cancel the installation at any time by pressing Ctrl-C.
CD One is installed in the default directory /opt/CSCOpx.
Before you install CD One, make sure your server and client environments meet the hardware and software requirements described in the "Prerequisites" chapter.
Set the following environment variables for CiscoWorks2000 system administrators. These variables are not required for tasks that users perform from the desktop.
CiscoWorks2000 includes man pages for its command-line commands. You can view man pages in several ways:
1. Set the MANPATH variable to include the path /opt/CSCOpx/man. Then from any directory enter:
$ man pagename
Where pagename is the name of the man page.
2. If the MANPATH variable is not set, from /opt/CSCOpx/man enter:
man -M . pagename
where pagename is the name of the man page.
3. If the MANPATH variable is not set, from any directory enter:
man -M /opt/CSCOpx/man pagename
Where pagename is the name of the man page.
To avoid inconsistencies in how domain names are used in networks, CiscoWorks2000 uses the IP address of the server when it interacts with web browsers. By using this IP address, CiscoWorks2000 eliminates name lookup failures between the server and the client machines that run web browsers.
For this reason, if you change the IP address of the CiscoWorks2000 server, you must enter the new address in the web server configuration file (/opt/CSCOpx/objects/web/conf/httpd.conf). To update the address, manually change all occurrences of the ServerName variable. Then stop and restart the CiscoWorks2000 Daemon Manager by entering the following commands as root:
# /etc/init.d/dmgtd stop # /etc/init.d/dmgtd start
In addition to the standard network ports, CD One uses the following TCP and UDP ports:
http://server_name:1741
The following system files are modified during CD One installation:
To run the installation program:
Step 1 As root, mount the CD One CD-ROM using either of the following methods:
Refer to the "Mounting and Unmounting on Solaris" appendix for detailed mounting instructions.
Step 2 Run the installation program.
# cd /cdrom/cdrom0/ # ./setup.sh
# cd remotedir # ./setup.sh
where remotedir is the remote location where the CD-ROM is mounted.
A message displays:
Enter the location where the product will be installed or q to quit. Default location (PKGROOT)? [/opt/CSCOpx]
Step 3 Press Enter to accept the default directory for product installation, or enter a different directory.
The installation program performs several preinstallation checks on your machine, such as TCP/IP address resolution, TCP/IP port use, disk space, and RAM. These preinstallation checks cause some text to appear on the screen.
Step 4 Select one of the following:
Step 5 Enter the number corresponding to the option you have chosen or type q to quit.
The installation program performs system checks and lists dependencies, then displays:
The Integration Utility will be installed now. The Integration Utility integrates Cisco device packages and Cisco applications into third-party SNMP management platforms. You can choose to integrate with a third-party SNMP management platform. Do You want to integrate with the third-party product now (y/n)? [n]
Step 6 Select one of the following:
(a) Select the adapter from the list of available adapters, or select none to integrate after the installation is complete.
(b) Enter the HTTP browser location, or press Enter to accept the default location, /usr/local/bin/netscape.
A message appears, asking if you want to enable download options from the Cisco Web page (CCO).
(a) Select one of the following:
(b) Enter your CCO user ID and password to enable future upgrades from the Cisco Web page.
Step 7 After installation is complete, unmount the CD-ROM. Refer to the "Mounting and Unmounting on Solaris" appendix for details.
If errors occurred during installation, check the installation log file /var/tmp/ciscoinstall.log. Each installation appends to this file. For troubleshooting information or to verify the directories installed on your system, refer to the "Troubleshooting the Installation" appendix.
Upgrading from previous versions of CiscoWorks2000 involves the following major steps:
1. Install the required patches.
2. Run the CD One installation program.
To upgrade from a previous version of CiscoWorks2000:
Step 1 As root, mount the CD One CD-ROM using either of the following methods:
Refer to the "Mounting and Unmounting on Solaris" appendix for detailed mounting instructions.
Step 2 Run the installation program.
# cd /cdrom/cdrom0/ # ./setup.sh
# cd remotedir # ./setup.sh
where remotedir is the remote location where the CD-ROM is mounted.
The installation program performs several preinstallation checks on your machine, such as TCP/IP address resolution, TCP/IP port use, disk space, and RAM. These preinstallation checks cause some text to appear on the screen. The CD One installation program detects any previous product versions installed on your system.
A message displays:
Do you want to proceed (y/n)? [y]
Step 3 Enter Y, then specify the path where the previous product data will be archived or press Enter to accept the default path, (/opt/CW2000/oldData).
The installation program copies database files and stores them in the location you specified.
A message displays:
The current product's data had been saved.
Setup will now uninstall <product name>. Do you want to continue? (y/n) [y]
Step 4 Select Y to uninstall the previous product.
The installation program lists previous version packages, then asks for confirmation:
Delete all CiscoWorks2000 packages listed above (yes)?
Step 5 Press Enter.
The CD One install script removes the previous product, saves data in the location you specified in Step 3, then displays:
Enter the location where the product will be installed or q to quit. Default location (PKGROOT)? [/opt/CSCOpx]
Step 6 Press Enter to accept the default directory for product installation, or enter a different directory.
The installation program performs several preinstallation checks on your machine, such as TCP/IP address resolution, TCP/IP port use, disk space, and RAM. These preinstallation checks cause some text to appear on the screen.
Step 7 Select one of the following:
Step 8 Enter the number corresponding to the option you have chosen or type q to quit.
The installation program performs system checks and lists dependencies, then displays:
The Integration Utility will be installed now. The Integration Utility integrates Cisco device packages and Cisco applications into a third-party SNMP management platform. You can choose to integrate with a third-party SNMP management platform. Do You want to integrate with the third-party product now (y/n)? [n] y
Step 9 Select one of the following:
(a) Select the adapter from the list of available adapters, or select none to integrate after the installation is complete.
(b) Enter the HTTP browser location, or press Enter to accept the default location, /usr/local/bin/netscape.
A message appears, asking if you want to enable download options from the Cisco Web page (CCO).
(a) Select one of the following:
(b) Enter your CCO user ID and password to enable future upgrades from the Cisco Web page.
Step 10 After installation is complete, unmount the CD-ROM. Refer to the "Mounting and Unmounting on Solaris" appendix for details.
If errors occurred during installation, check the installation log file /var/tmp/ciscoinstall.log. Each installation appends to this file. For troubleshooting information or to verify the directories installed on your system, refer to the "Troubleshooting the Installation" appendix.
Use the uninstall command to remove CD One files and settings.
 | Caution You must use the uninstall command to remove the product. If you try to remove CD One or its components manually, you can damage your system. |
Step 1 Enter the following commands as root to start the uninstall script:
# cd / # /opt/CSCOpx/bin/uninstall.sh
where /opt/CSCOpx is the default installation directory.
When you remove CD One, the uninstall script removes changes made to the /etc/services file. The /etc directory still contains all system file changes. The uninstall messages are written to the /var/tmp/ciscouninstall.log file. The installed components appear.
Step 2 Enter the number corresponding to the option you have chosen or q to quit.
When the uninstall script is complete, a message displays:
All files were deleted successfully.
Step 3 Check /etc/syslog.conf for syslog changes. Check /etc/services to ensure that port assignments for the Daemon Manager and web server have been removed.
Posted: Tue Nov 23 09:49:09 PST 1999
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