Release Notes for CiscoWorks2000 (HP-UX)

CSCdm06596

Changing time zones

Changes made to the system time zone from outside of CiscoWorks2000 applications (for example, by changing the time zone in the Windows NT Date/Time control panel, or changing the information in the UNIX /etc/TIMEZONE file) might not be reflected in already running CiscoWorks2000 applications. After changing the system time zone, restart all CiscoWorks2000 applications.

CSCdm10820

Netsys reports display wrong year beyond 2000

When the Device Configuration application is integrated with the UNIX version of Netsys 4.0 and 4.1, generated Netsys reports display the years 2000 and later as single digit numbers. For example, 2000 is displayed as 0, 2001 is displayed as 1, and so on.

CSCdm18672

Install log uses two digit year format

The HP-UX Y2K patch does not fix this problem; the install log will still have a date field with two digits for the year.

CSCdm21595

Year displayed incorrectly during upgrade to Essentials 2.1

While upgrading to Essentials 2.1 from Essentials 2.0, the database upgrade log ($NMSROOT/dbupgrade/CSCOupgradedb.log) displays start and end timestamps for the upgrade.

The year component of this timestamp is displayed incorrectly. For example, the date 2000/04/01 17:01:30 will be displayed as 100/04/01 17:01:30 and the date 1999/04/01 17:01:30 will be displayed as 99/04/01 17:01:30. The year component is offset by 1900.

These messages are only informational, and there is no effect on the functionality of the product.

CSCdm04098

Adding an image to the library at a date in the year 2000 fails on HP-UX 10.2

This problem occurs when adding an image to the library using Tasks > Software Management > Add Image to Library. This command uses the at command of the operating system to schedule the job. HP-UX 10.2 is not Y2K compliant by default. The at command fails for any date in the year 2000 with an error message saying "wrong time".

To work around this problem, install the Y2K patch from Hewlett Packard. The patch is located at: http://www.software.hp.com/products/Y2K/regform.html

CSCdm27819

Invalid time zone display in Inventory reports

In all Inventory reports, for unsupported time zones, the time zone may be represented by a number value, rather than a server time zone, such as GMT.

None

Essentials web server not supported

Using the Essentials web server to support software not installed by Essentials is not supported.

None

Browsers running on remote X servers

Browsers running on remote X servers are not supported.

None

Cisco Voice Manager

Cisco Voice Manager must be installed on a different machine than Essentials.

None

Printing from a browser does not work reliably

To print an exact copy of an Essentials screen, use the Print Screen or Capture Screen function on your machine.

None

Microsoft Internet Explorer 4.01: Times out after 5 minutes.

Microsoft Internet Explorer times out after 5 minutes while performing Essentials operations, especially those involving CCO transfers. Refer to article number Q181050 on the Microsoft support Web Site for the resolution.

CSCdk17516

Browser accepts only certain cookies

When using Netscape Navigator or Microsoft Internet Explorer, you might encounter a situation in which Essentials returns you to the Login screen when you select an option. If this occurs, configure your browser to accept all cookies.

• Netscape Navigator:

Edit > Preferences > Advanced > Accept all cookies

• Microsoft Internet Explorer:

View > Internet Options > Advanced > Always accept cookies

CSCdk18245

Clearing cache

If you are upgrading your software, it might be necessary for you to clear your browser cache file to display the login frame.

If you are running Netscape Navigator, select Edit > Preferences > Advanced > Cache. From the Cache window, you will see the option to clear your cache memory.

If you are running Microsoft Internet Explorer, select
View > Internet Options > General > Temporary Internet File > Delete Files.

CSCdk16546

Microsoft Internet Explorer 4.01: Unable to move back in Reachability Dashboard > Device Info > Browse

Due to the Microsoft Internet Explorer history mechanism, there is no fix for this, as Microsoft Internet Explorer does not have a way to clear an entire frameset.

To work around this problem, click on a different item under Device Center.

CSCdk31703

Microsoft Internet Explorer 4.01: Device Configuration task failures

Using Microsoft Internet Explorer 4.x on a machine with an installation of Microsoft J++ might cause some
Admin > Device Configuration tasks to fail with a NullPointerException or a InvalidClassException. Installation of Microsoft J++ installs different versions of the Java JDK 1.1 class files which are used by Microsoft Internet Explorer.

CSCdk33035

Microsoft Internet Explorer 4.01: Cookie error if multiple Internet Explorer applications point to different Essentials servers

Essentials depends on cookies to transmit permission-related information. If multiple copies of Microsoft Internet Explorer are opened for use with Essentials on the same desktop by launching them from the Start > Programs > Internet Explorer interface or from an icon on the desktop, Microsoft Internet Explorer generates incorrect authorization failures when you are correctly logged in.

To work around this problem, start new browser windows using the New option from within the browser.

CSCdj50947

Netscape Navigator 4.x: Open frame in new window is inoperative

The Netscape Navigator 4.05 right mouse button pop-up menu offers the Open Frame in New Window option. If you select this option while in Essentials, the right frame of the Essentials desktop appears but the navigation tree does not. To avoid this, complete all tasks in Essentials windows.

CSCdj55007

Netscape Navigator 4.x: Reachability Dashboard not updating

On Solaris, HP-UX, and AIX, Navigator 4.05 does not dynamically update the Reachability Dashboard (Tasks > Availability > Reachability Dashboard) when devices change state. To update the information in the Reachability Dashboard, click the Netscape Navigator Reload button.

CSCdj57449

Netscape Navigator 4.x: Help > Glossary Back button links to contents

If you access the Glossary (Help > Glossary) with Netscape Navigator 4.05 on a Solaris, HP-UX, or AIX system, clicking the Back button in the help window might take you to the help contents page instead of the beginning of the glossary section. To return to the Glossary, click Glossary.

CSCdk27845

JavaScript error when clicking back from CCO web site

When using the online help file Help > Contents > CCO and Device Management > Case Management > Cisco Web Site link, if you select the Back button, an error message appears.

CSCdk34547

Netscape Navigator 4.x: Wrong date displayed for time zones with minute offset

Netscape Navigator 4.0x does not display the correct month and day for GMT time zones containing offset minutes.

CSCdk44551

Netscape Navigator 4.x: Self Test Collect server information report dated 25 days earlier

Netscape Navigator does not always display the date in the correct time zone or with the correct date on the Collect Server Info and Self Test pages.

To work around this problem, use Microsoft Internet Explorer 4.01.

CSCdk44743

Netscape Navigator 4.x: More records request shows internal error in Exception Report window

A server error message is displayed on the lower frame of the Exceptions Summary Report in
Change Audit > Exceptions Summary, but only under the following conditions:

• When using the Netscape Navigator browser to view the reports

• When you select all days of the week to generate the Exceptions Summary Report

To work around this problem:

• Using Microsoft Internet Explorer to view the Exceptions Summary Report

• Selecting an option other than all days of the week to generate the Exceptions Summary Report

If you are using Netscape Navigator and you select all days of the week to generate the report, after the server error message is displayed, you can resize the report window or the lower frame of the report. This will remove the error message and display the report successfully.

CSCdm19708

CWSI Campus breaks Essentials if installed in same directory

The CWSI Campus installation needs to check the install directory to verify that it is not already occupied by Essentials. If Essentials is installed in the same directory as Campus, Campus will overwrite files and break Essentials.

To work around this problem, uninstall then reinstall both products using separate directories.

CSCdj64037

Aborting Essentials installation procedure

If you abort the Essentials installation procedure before it completes, not all required components are installed. Restart the Essentials installation procedure from the beginning to complete the installation.

CSCdk45889

Reinstalling Essentials results in errors

If you reinstall Essentials on HP-UX, the installation log may show the following errors.

• ERROR: Cannot lock "/" because another command holds a conflicting lock.

• ERROR: Cannot read the target "/".

However, the installation will still complete successfully.

CSCdk62037

Resetting low system parameters

In most of the HP-UX machines, the values of nfile (kernel parameter for maximum number of open files) and ninode (parameter for maximum number of open inodes) are low by default. When you start CiscoWorks2000 without tuning these parameters, the file table fills and the system must be rebooted.

CiscoWorks2000 might also misbehave due to insufficient kernel resources such as semaphores or shared-memory segments. As a result, before starting CiscoWorks2000, tune the kernel properly.

At the end of a successful installation, the install script checks the kernel parameter values to ensure proper kernel tuning. If the parameters are found to be low, you are notified with the following message:

Upon confirmation, the script builds the kernel as per the requirements. Before overwriting the kernel, you are again prompted with the following message:

Upon confirmation, the script completes the installation and reboots the machine from the newly built kernel.

If the install script is unable to determine the value of the existing kernel parameters, then the following message is displayed:

If you do not reboot and tune the kernel, and the daemons are started, they may hang.

Resetting low system parameters (continued)

The proper kernel parameters are as follows:

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Starting Essentials as root

If you start Essentials by logging in as root and entering the command

at a command-line prompt, do not use the command to suspend the root session. If you suspend the root session after manually starting Essentials, other processes such as the Daemon Manager, DIServer, and IcServer are also suspended. To resolve this issue, unsuspend the root session, and the processes restart normally.

CSCdm18493

Database move script does not check directory

The database move script, dbmove.pl, does not check that the new directory is different from the old directory. In addition, the old directory is removed before all operations with the new one have been performed. As a result, the whole database may be lost.

To work around this problem, make sure that the new path to the database files is different from the current location.

CSCdm18788

Database upgrade failure

Essentials 2.0 to 2.1 upgrade will fail if the database engine cannot come to a ready state within 5 seconds.

CSCdk32911

HP-UX required patches

The following patches are required for Essentials to run on HP-UX:

• PHSS_15043 or superseding patch for HPUX 10.20

• PHSS_14577 or superseding patch for HPUX 11.0

DCE-Core software needed for both HP-UX 10.20 and HP-UX 11.0 is available on the operating system installation CD. The patches can be downloaded from http://us-support.external.hp.com. These are patches for aCC runtime components (dld.sl).

CSCdk12362

Defunct Processes

If you notice defunct processes, you must stop and restart the Essentials daemons by completing the following steps:

Step 1 Log in as root.

Step 2 Enter the following command to stop the defunct processes:

# /sbin/init.d/dmgtd stop
 

Step 3 Wait a few moments, then enter the following command to restart the Essentials daemons:

# /sbin/init.d/dmgtd start

CSCdm05454

Protocol Distribution report shows 100% TCP/IP utilization for
Catalyst 5000 switches

If the Protocol Distribution report is launched from the Reachability Dashboard, and the option for availability polling for Reload & Protocol Distribution is Off, the Protocol Distribution report shows 100% TCP/IP utilization for Catalyst 5000 switches.

If Protocol Distribution is launched directly from the Availability menu, the application recognizes that no views are configured for Protocol Distribution monitoring.

CSCdk35153

Chassis modem table is not polled correctly

Inventory reports show only modems that have been configured. There is an interval between the time when a modem is physically installed in a chassis and the time that the modem is configured for use. During this interval, Essentials Inventory might detect only one of the modems. Additionally, log messages might display database integrity violations; however, these messages can be ignored.

To work around this problem, go to the device and configure the modem for use, then reacquire the inventory data for the device.

CSCdk10221

Incorrect flash memory value in hardware report

When routers are configured to partition Flash memory into two Flash partitions, Essentials might report the value of the first partition as the value of both partitions added together, then place that value in the Flash memory field.

To work around this problem, run the Detailed Device Report to check the router running configuration file. This report shows details about each Flash partition that was discovered when the router was added to inventory. You can also check the router running configuration file using the show run command from the enable prompt (Router#) to verify Flash partition information. You can use the partition flash command to modify Flash partition.

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Telnet passwords

In order for the configuration archive to successfully gather the ATM and RSM module configurations, these modules must have the same Telnet passwords as that of the supervisors for the Catalyst 5000 family of devices.

None

TACACS with SecureID

The Essentials configuration archive does not support TACACS with SecureID. The configuration archive supports static passwords, which are defined when you add or import devices into the Essentials inventory.

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Configuration Import Message

Cwconfig cannot validate syntactic correctness of configuration files uploaded to the device via the import command. As a consequence, the import command reports success even if an attempt was made to write a configuration file with invalid contents to the device. Notice that the configuration update will not succeed on the device, but cwconfig cannot detect this failure.

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Access restrictions and file permissions

Cwconfig is a set-userid program. It is owned by root, and belongs in group bin. However, as soon as the program is started, (internally) it sets the userid to bin. Groupid of the process remains the same as the invoking user's groupid. Consequently, all files created by cwconfig, exported configurations and log files, are owned by bin and belong in the same group as the invoking user. The files have read-write permissions for both owner and group.

CSCdk12667

Command-Line Syntax Errors

When a cwconfig session has multiple syntax errors, only the first error detected by the tool is reported; the others remain unlisted.

CSCdm18054

Error reported when ConfigUpdate is initiated during a Config sweep

When ConfigUpdate is initiated during a Config sweep running in the background, the following error is reported in /var/adm/CSCOpx/log/daemons.log after processing archive update for few devices.

After this, ConfigUpdate keeps waiting without updating the archive for a prolonged time.

To work around this problem, perform the following steps:

Step 1 Stop all daemons using /sbin/init.d/dmgtd stop

Step 2 Enter /opt/CSCOpx/bin/pdreg -u ChangeAudit

Step 3 Enter /opt/CSCOpx/bin/pdreg -r ChangeAudit -d EssentialsDbMonitor,EDS,CMLogger -e

/opt/CSCOpx/lib/jre/bin/jre -f

"-noclassgc^-noasyncgc^-mx256m^com.cisco.nm.cmf.jprocgrouper.JProcGrouper"

Step 4 Enter /opt/CSCOpx/bin/pdreg -u ConfigUpdate

Step 5 Enter /opt/CSCOpx/bin/pdreg -r ConfigUpdate -d EssentialsDbMonitor,CMLogger

-e /opt/CSCOpx/lib/jre/bin/jre -f

"-nojit^-noclassgc^-noasyncgc^-mx256m^com.cisco.nm.config.archive.UpdateAllScheduled" -n

Step 6 Enter /sbin/init.d/dmgtd start

CSCdk01464

Shutting off DNS resolution

Essentials import of IP addresses will sometimes hang if DNS resolution of the IP address does not work.

To work around this problem, perform the following steps:

Step 1 Add IP addresses in the local hosts file.

Step 2 Fix the DNS so that reverse name lookups work.

CSCdj60284

IP-SNMP gets 94% CPU when polling ciscoFlashPartitionTable

A defect exists in certain versions of Cisco IOS that causes the SNMP agent on router devices to become unresponsive to SNMP queries when certain MIB variables are polled. This bug exists only on routers that support the CISCO-FLASH MIB, which includes the following routers: Cisco 7200 series, 7500 series, RSMs (the router card for 5xxx switches) and 7000 series with RSPs.

The workaround is to upgrade Cisco IOS to 11.2(14)P or higher. Cisco IOS versions 11.3(2) and 11.2(9) also exhibit bug symptoms; Cisco IOS versions 11.3(3) and 11.2(13) contain fixes.

CSCdk57643

Import from Local NMS is Not Supported on HP-UX 11.0

Import from local NMS on HP-UX 11.0 is not supported on Essentials because HP OpenView and CiscoWorks are not supported on this operating system.

CSCdk93048

Downloading IOS image to the slot0 Flash card on 8510CSR fails

When you download an IOS image to the slot0 Flash card on the 8510CSR device using SNMP, the copy operation fails with copyUnknownFailure and the formatting information on the Flash card is erased.

To work around this problem, use slot1 instead of slot0 as the target location of the IOS image.

CSCdk87046

Problem upgrading software on Catalyst 5000 switches

Upgrading software on a Catalyst 5000 switch from a lower version, such as 2.x or 3.x to 4.x, can sometimes cause problems. The MCP software is not erased from the Flash memory completely and results in a mismatch between the NMP and the MCP software versions.

To work around this problem, place an image on the Flash card via the Supervisor console.

None

ATM module upgrades on Catalyst switches

Software Management supports upgrade software on the following ATM modules for Catalyst 5000 series devices:

WS-X5153, WS-X5154, WS-X5155, WS-X5156, WS-X5157, WS-X5158, WS-X5161, WS-X5162, WS-X5167, WS-X5168.

These modules require different versions of ATM software images. Check the ATM module software release notes on CCO for compatibility between module types and software versions, and minimum supervisor software requirements.

WS-X5153 to WS-X5158 modules can run LANE ATM, PVC Traffic Shaping, or Token Ring LANE images.

• LANE ATM image filenames follow the cat5000-atm.* format. These modules run from 2.2 to 3.2(8) ATM module software releases. LANE ATM Software Images for these modules can be imported using Admin > Software Management > Add Image to Library from CCO.

• PVC Traffic Shaping image filenames follow the c5atm-wbpvc.* file format. These images are not available using Add Image to Library from the CCO Interface. PVC Software Image version numbers range from 50.1(1) to 51.x at the time of releasing this document. Check the PVC Software Images release notes for version compatibility information.

Token Ring LANE software image version numbers start from 70.1(1) onwards and the image filenames follow c5atm-trlane.* format.

To upgrade software images on WS-X5161, WS-X5162, WS-X5167, WS-X5168 modules, the Supervisor module must be running at least 4.1(1) software. These modules run software images whose filenames follow the c5atm-wtall.* format. For example c5atm-wtall.113-2a_WA4_4b.bin is the filename for LANE ATM software.

ATM module upgrades on Catalyst switches (continued)

LANE ATM software on these modules includes Ethernet LANE, Token Ring LANE and PVC Traffic Shaping features. While importing this software into the library from the file system/device, enter the part of the filename after WA as the software version number.

In the previous example, 4(4b) is the software version number. When this software is downloaded to an ATM module, the ATM module version number from show module command is displayed as 11.3(2a)WA4(4b). No problem results if the version numbers displayed using the show module command do not match Software Management version numbers. Refer to Table 3 for more examples.

CSCdk47488

Changing the default logging facility

Syslog messages are logged to a file. The file is configured to store local7.info messages from routers, but for the PIX devices, the default is not local7.

To work around this problem, the PIX device needs to be set to facility 23.

CSCdm14868

Catalyst 5000 does not support new message format

For Catalyst 5000 image 4.4(1), there is a new syslog message format. If service timestamp is enabled, Syslog Analyzer will not be able to parse the message.

To work around this problem: Disable service timestamp in the device.

CSCdk49311

Online help

To redirect CWSI Campus to another system (setting $DISPLAY to redirect the output to a different system) and have online help available, you must install the help files on each system where CWSI Campus will be used.

CSCdm30181

Error message when CWSI client is displayed for extended amounts of time

On some systems, the message "ANI is inaccessible" is reported when the CWSI client is left running on the display for more than one day.

To work around this problem, exit and restart the CWSI client.

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Upgrade Essentials 2.0 to Essentials 2.1 disables CWSI 2.2

If you have Essentials 2.0 and CWSI 2.2 installed and you can not run CWSI 2.2, after upgrading to Essentials 2.1, you must upgrade from CWSI 2.2 to CWSI Campus 2.3 to run CWSI Campus successfully.

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Errors during TrafficDirector Install

When the TrafficDirector portion of the Campus installation is running, you might see such errors as: Copy Failing to Find Some Files. These messages can be ignored; the installation is attempting to backup and restore all configuration files, some of which might not exist in some environments.

CSCdm24176

AtmDirector is not able to connect to EventChannel

If you upgrade Essentials to 2.1 without upgrading AtmDirector, the AtmDirector application is not able to connect to EventChannel

To work around this problem, upgrade AtmDirector to 2.3. This will be done by default during the upgrade of CWSI Campus.

CSCdm23598

Some applications fail to start

Some applications will fail to start, displaying an error message, "not enough space" on HPUX 10.20. This occurs because there is insufficient swap space (less than 1.4 GB) configured on the system.

To work around this problem, configure at least 1.4 GB of swap space.

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Catalyst 3000: Moving ports between VLANs

Moving ports among virtual local area networks (VLANs) will fail on Catalyst 3000 switches running software versions prior to Release 2.2(2).

CSCdk56686

CWSI Campus topology does not show device icons

CWSI Campus topology does not show device icons on the CWSI Campus network map when CWSI is being run on a remote console. This condition occurs only with remote Solaris and HP desktop console displays. This has been fixed in HP-UX 10.20, however it still exists in HP-UX 11.0

To work around this problem, change the device icons in Options > Properties > Map Dialog from Bitmap to Vector.

CSCdk92025

ANI becomes inaccessible after learning large number of devices

If you run CWSI Campus topology for more than one day, ANI becomes inaccessible after learning a large number of devices.

To work around this problem, change the kernel parameter maxdsiz to a high value (preferably 256 MB), then reboot the machine.

CSCdk65353

Problem viewing the Topology Map for Solaris Openlook windows

The CWSI Campus map displays a blank window in the Solaris Openlook Windowing Environment when first opened.

To work around this problem, resize the window to display the topology map.

CSCdm17900

Some Catalyst 2900XL series device types are inaccurate in the CWSI Network Map

In the CWSI topology map highlighting section, some Catalyst 2900XL series device types are inaccurate. The correct names should be the following:

• C2916XL should be read as C2916MXL

• C2924 should be read as C2924XL

• C2924C should be read as C2924CXL

• C2924XL should be read as C2924XLV

• C2924CXL should be read as C2924CXLV

• C2926XL should be read as C2924MXL

• C2914XL should be read as C2912MFXL

CSCdj28689, CSCdj06709

LAN Emulation on Catalyst 3000 switches

On Catalyst 3000 switches, LANE client (LEC) and LANE server/Broadcast and Unknown server (LES/BUS) components that do not bind with VLANs will not be discovered by CWSI Campus. As a result, ATM VLANs consisting of these LANE components will not be discovered.

CSCdj24857

CWSI Campus unable to discover some emulated LANs

Because of the agent inconsistency (lecsLesConfigTable MIB walk skips LES instances) that exists in Cisco IOS Release 11.1(X) and Catalyst 5000 ATM image 3.2(4) (and earlier), CWSI Campus is not able to discover some emulated LANs (ELANs). This inconsistency has been resolved in Cisco IOS Release 11.2 and Catalyst 5000 ATM image 3.2(5).

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Catalyst 5000 switch appears as ATM cloud

If a Catalyst 5000 switch appears as an ATM cloud on the CWSI Campus map, make sure that the switch has sufficient memory. The Catalyst 5000 switch comes with 16 MB of memory; however, this might be insufficient depending on the number of protocols the switch is running. Insufficient memory might prevent the supervisor agent and the LANE card from being connected. Without the connection, the ifEntries related to the LANE card will be missing from the ifTable and the device will show up as an ATM cloud on the topology.

CSCdk23407

Discovery process with OC-12 port modules

The discovery process is unable to discover Catalyst 5505 switches with OC-12 dual port modules running software release 4.12. This problem also occurs with the release that supports MPOA.

This problem is fixed in 11.3(4)WA4(7), which is also known as 3.2(9) This fix is for all the old OC-3 LANE modules as well as new OC-3 module and OC12 modules which support MPOA functionality.

CSCdm08404

Network Map displays devices which have been removed

To run the command line utility for deleting devices:

Step 1 Exit CWSI Campus.

Step 2 Enter stopcwsiserver.

Step 3 Enter checkdb from command line with the IP address of the device to be deleted (checkdb -d IP). Multiple devices can be deleted by specifying multiple -d flags or colon-separated list of IP addresses.

Step 4 Enter startcwsiserver, then start CWSI Campus.

This script can be run without any parameters.

CSCdm20592

Upgrade to CWSI 2.3 does not discover newly supported devices properly

Device discovery will not work properly for newly supported device types when upgraded to CWSI 2.3. This happens only for those newly supported devices that are shown as unknown in the topology map of an older version.

To work around this problem, remove the newly supported devices that are shown as unknown from the database by using checkdb script.

CSCdk59880

Unable to open CWSI on HP-UX 11.0 when invoked in Solaris-CDE

This problem occurs on Solaris-CDE with some specific font settings.

To work around this problem, run the following command: xrdb -merge $CWSIROOT/etc/cwsi/hpfonts.properties

CSCdk60057

Menus are blank in HP-VUE display

In the CWSI Campus map, popup menus are displayed as the result of right clicking on a device icon or link or on the map itself. The menu items in these menus are blank on the HP-VUE Display.

To work around this problem, change the CWSI Campus map background color to any color other than white using Options > Properties > Map Dialog.

CSCdm24232

Loading a background image causes the client to crash

CWSI client either exits or hangs when a background image is loaded in the topology map.This occurs on HPUX 11.0 only.

CSCdj63616

Multiple configuration servers

Creating more than one configuration server at a time does not work properly.

To work around this problem, create only one configuration server at a time.

CSCdk27572

VLAN creation and selection do not work on some Catalyst 5000 switches

VLAN configuration sometimes fails on Catalyst 5000 switches (with SMP Release 3.1.1, 3.2.1, 3.2.2, and 4.1).

To work around this problem enter the clear config all command on the device to return the device to its working state.

CSCdm19468

Port membership discovery per VLAN is not correct

On the Catalyst 2900XL series devices, when ports are configured in port groups, port membership discovery per VLAN will not be correct.

To work around this problem, do not configure any port in port groups for these devices. The port group feature is not supported for this release.

CSCdm19967

LANE component configuration does not work after loading correct image

The LANE component configuration is supported only on some software images. The LANE component configuration does not work even if the device software images are updated after CWSI discovers the network.This happens on Catalyst 5000 series switches with LANE/ATM modules, routers, and ATM switches.

To work around this problem, stop the CWSI server by entering stopcwsiserver, then restart by entering startcwsiserver. You do not need to clean the database.

CSCdk31419

Configuration server error message

Configuring a configuration server or configuring the default ATM-VLAN might cause the following message to be displayed:

The following are possible causes:

• Wrong community strings

• Wrong device image

• Command already exists in the running configuration file of the LANE module (lane config auto-config-atm-address or lane config config-atm-address)

To work around this problem, remove the line from the configuration file, remove the database association from the particular interface (remove the line that says lane config database xxx), then try again.

CSCdm20445

LECS support does not work properly when LECS database name has more than 24 characters

In VlanDirector and AtmDirector, LECS related functionality will not be able to work properly when the LECS database contains more than 24 characters.

To work around this problem, change the LECS database name to contain a maximum of 24 characters.

CSCdm18742

Configuring backup LANE Config Server may result in creation of an active configuration server

Configuring the backup LANE Config Server could result in creation of an active (master) configuration server. This can happen if CWSI fails to create appropriate ILMI address registration entries (related to LANE Config Server) in ATM switches.

To work around this problem, remove the newly created config server (through CLI), make sure that the community strings on ATM switches are correct, then retry the operation.

None

Some ATM-VLANS may not get discovered

Some ATM-VLANS might not be discovered by CWSI if LANE/ATM cards are running images not supported by CWSI.

To work around this problem, download the image supported by CWSI on the LANE/ATM card, then rediscover the network.

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ATM cloud on topology map may appear because of incorrect image version on LANE/ATM card

These topology problems occur for images 3.2(8), 3.2(10), and 3.2(11) on the following OC3 card models: WS-X5155, WS-X5154, WS-X5153, WS-X5156, WS-X5157, WS-X5158, WS-X5163, and WS-X5164.

To work around this problem, download the image supported by CWSI on the LANE/ATM card, then clean the database and restart the CWSI server.

CSCdk41893

Deleting rows in the UserTracking table

Sometimes when you delete rows in the UserTracking application, the application terminates with a thread dump. Currently there is no workaround. You must restart the UserTracking application. (When this occurs, the CWSI client is not affected, even if you started the UserTracking client from CWSI.)

CSCdk42144, CSCdk55803

The UserTracking application hangs when clicking in some columns

Sometimes when you click on a cell in the VLAN, VTP Domain, or Port State columns in UserTracking, the UserTracking client becomes inaccessible. You must terminate the UserTracking client and restart it.

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TFTP server and UserTracking

In the TFTP Configuration window, do not modify the entry that specifies the VTP domain serviced by this VMPS server (vmps domain <DomainName>). If you change this line, the VMPS server might no longer be recognized by UserTracking.

None

UserTracking discovery could span more than desired subnet

When subnet discovery of user nodes is initiated, the devices in that subnet are marked for discovery. Because switches support multiple VLANs, the discovery could span more than the desired subnet. Therefore, UserTracking could discover additional end-user nodes that are not in the selected subnet.

CSCdm02267

Sorting the port column

In CWSI 2.3, UserTracking sorts the Port column alphabetically, by default. To sort the Port column numerically in CWSI 2.3:

Step 1 Add the property: sortPortColumnNumerically=true in the file CWSIROOT/etc/cwsi/userTracking.messages. Adding this property affects all UserTracking clients run on that system.

Step 2 Restart the UserTracking client for it to take effect. You do not need to restart the ANI server.

None

Information in UserTracking may not reflect most current state of network

The UserTracking discovery process takes information from the router and switch CAM tables and displays the results as the state of the end user nodes on the network or subnet in the Last Seen field. Because these devices work in various VLANs and subnets and collect their information at different times, the information they have may not always be the most current. Therefore, the information displayed in the Last Seen field does not always reflect the most current state of the network or subnet.

None

Changes made to Minor Acquisitions interval do not take effect until the next scheduled acquisition

Changes made to the Minor Acquisitions interval (in the Acquisition Schedules dialog) do not take effect until the already-scheduled time for minor acquisitions is reached. For example, if the next scheduled minor acquisition will occur at 2:00 p.m. and at 1:00 p.m. the interval is changed to 10 minutes, the next minor acquisition will occur at 2:00 p.m., followed by one at 2:10 p.m., 2:20 p.m., and so forth.

None

Resetting Minor Acquisitions

If you set the Minor Acquisitions interval to zero (to disable Minor Acquisitions), you can subsequently change the interval to a nonzero value, but the change will not take effect until the next time you start ANI (e.g., by invoking startcwsiserver).

None

Changing column configuration

If you change the column configuration in the Customize Layout dialog and select Action > Display > Entries without first clicking the Apply or New Layout button, the column headers displayed might not match the contents of the columns displayed. The modified column configuration will not have been saved, but no other column configurations will be lost, nor will any data be lost.

If this occurs, exit the current UserTracking client and start a new one.

To work around this problem, always click the Apply or New Layout button in the Customize Layout dialog box before displaying new UserTracking entries.

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Enduser incorrectly displayed as Token Ring on Catalyst 3000 switch.

The Catalyst 3000 switch returns incorrect CAM/Bridge table information for non-existent VLANs. This causes the UserTracking client to display incorrect information.

None

Generic indexing scheme

To enable the TrafficDirector application to use a generic scheme to communicate with embedded RMON switches, you must enable the enable-generic-control-index flag in the default.dvp file, then restart the TrafficDirector application.

None

Catalyst 1900 and 2800 switch support

If you get errors when installing a property file to the Catalyst 1900 and 2800 switch, run dvclean and perform the installation again.

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NMS integration

The TrafficDirector application does not integrate with HP OpenView at installation time. To perform this integration, refer to the Using the Campus TrafficDirector Application publication.

CSCdm10130

No alerts for Catalyst 6000 switch

Alert Monitor does not receive any traps for Catalyst 6000 devices.

To work around this problem, configure your station as a trap receiver from the command line interface (CLI) on the Catalyst 6000.

None

Network Analysis Module Release 4.3(1a)

• The Network Analysis Module supports the roving of only one port; therefore, adding a port to a list of roved ports is not supported.

• Running Domain Discovery against a switch port, VLAN, or FEC that is roved to a Network Analysis Module results in an error retrieving alarm entries.

None

Mini-RMON support for VLANs and FECs on Catalyst 5000

Mini-RMON is not supported for VLANs and FECs of the Catalyst 5000 family of switches. Trying to use a mini-RMON application (such as Traffic Monitor, Short- and Long-Term History, Segment Details, Segment Zoom, and so on) against a roved VLAN with the Network Analysis Module produces an error.

None

Upgrading from TrafficDirector 5.3 or 5.5.1

• When upgrading from TrafficDirector Release 5.3, all switch roving information is lost.

• The upgrade does not delete the external agent for the Network Analysis Module that was created with TrafficDirector Release 5.3. To work around this problem, you must manually delete the agent entry.

• You must change the description in the Roving Agent field to "Internal" for any switches in which the Network Analysis Module is installed. If you do not do this:

  • Roving operations with the Network Analysis module will fail.

  • Installation of properties files on the switch might not work.

This happens because the TrafficDirector Release 5.3 software used the name of the switch to define the roving agent; the TrafficDirector Release 5.6 software uses the name "Internal" for the Roving Agent field.

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Running All Talkers

Running the All Talkers application for the ATALK domain might result in duplicate entries being displayed.

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Learning VLANs and FEC

VLANs and FEC are only learned on Catalyst 6000, 5000, 4000, 2948G and 2926G series devices.

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Support for switch roving

If you make any changes to a roved port, FEC, or VLAN without using the TrafficDirector application (for example, using the switch command-line interface), the TrafficDirector application will not reflect these changes.

None

TrafficDirector as trap receiver

On all switches (except the Catalyst 4000 and 5000 series), the TrafficDirector application does not autoconfigure itself as a trap receiver. You must manually set the trap destination from the switch command-line interface (CLI).

CSCdk87967

Network Analysis Module Release 4.3(1a)

Running Data Capture against a switch port, VLAN, or FEC that is roved to a Network Analysis Module may result in the Running For field showing an incorrect value.

CSCdm03053

Alert Monitor agent name

The Alert Monitor agent name is truncated at 16 characters. If you use long agent names, you might not be able to read the port on which the alert was reported.

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No script file launched

When an alert is received in TrafficDirector, the script associated with that Threshold is not always launched.

CSCdk87974

Changing the community string

You can change the community string for a device using CWSI Campus. However, if you want to change the community string for a device on which you have already performed an SNMP operation using AtmDirector, you must change the community string, exit AtmDirector and then restart AtmDirector.

None

Main Window

When the fabric name on the tree structure in the main window is edited, the old name is not completely cleared from the display when the new name is being entered. The new name appears clearly after you press Return.

None

ATM Fabric Map: Selecting an incorrectly configured ABR table

During SPVP/SPVC setup using Advanced Parameters, selecting an incorrectly configured ABR table displays the following message:

Traffic Type not understood

To work around this problem, add a new row for the ABR traffic with the appropriate traffic parameters and apply it towards the SPVP/SPVC setup.

None

ATM Fabric Map: AtmDirector displays unknown devices

If AtmDirector displays unknown devices that are no longer present in the network, follow these steps to remove them from the map.

Step 1 Reset the interface on the LS1010 switch to which the unknown device is connected. This will clear the unknown device entry in CISCO-ATM-ADDR-REG table.

Step 2 Delete the link between the LS1010 switch and the unknown device, after it is appears as broken line on the ATM fabric map. The unknown device will be deleted from the map after the link is deleted.

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ATM-VLAN map: Destination Host name field is blank

In some cases while displaying the Control Connection VCs, the Destination Host name field is blank. This situation is caused by the host name not being correctly resolved from the ATM Address.

None

PNNI: Address not shown in Reachable Address dialog box

The addition of a new reachable address from the AtmDirector application will not be immediately reflected in the dialog box when invoked. After the next discovery cycle, the new address in Reachable Address dialog box is displayed.

In the Reachable Address dialog box, if the Modify option does not work, delete the row and add a new row with the appropriate changes.

None

PNNI: Modify button in the Reachable Addresses dialog is disabled

The Modify button in the Reachable Addresses dialog is currently disabled for this release. The user can modify the existing reachable address by deleting the existing one using the Delete button and adding the desired one using the Add button.

After deleting and adding the PNNI reachable address, exit from the AtmDirector application for those addresses to be updated on the database on the client.

None

LANE Client Support

AtmDirector does not support multiple LANE clients for the same ELAN on the same device.

None

TopN/Traffic Between/Call Failure Graphs

• Clicking Any Interval on the trend graph displays the values for that interval (until the mouse is released).

• Graphs do not show the sample interval on the graph.

• Printing a graph with a scroll bar prints data beyond axis scale.

CSCdm25480

AtmDirector reports that SQL is unable to connect to the database

Sometimes AtmDirector reports a database connection error when invoked. ANI does not report an error and runs correctly. The daemons.log and ani.log also do not report any error.

CSCdm24176

AtmDirector is not able to connect to EventChannel

If you upgrade Essentials to Release 2.1 without upgrading AtmDirector, the AtmDirector application is not able to connect to EventChannel

To work around this problem, upgrade Atm Director to 2.3. This will be done by default during the upgrade of CWSI Campus.

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AtmDirector unable to launch help

The AtmDirector application is unable to launch help when Netscape is not running on the display and AtmDirector has been launched from the CWSI Network Map.

To work around this problem, click on any help topic from the CWSI Network Map before trying to launch help from the AtmDirector application.

None

CiscoView and internationalization

CiscoView does not support internationalization.

None

CiscoView times out

In high traffic situations, you might experience timeouts. To increase the timeout period, select Options > Properties from the CiscoView menu and change the value for the Timeout field.

You should not reduce the physical view polling interval below (retries*timeout), especially if you experience timeouts; this can exhaust resources on Windows and result in a general error.

None

Printing to LaserJet III

CiscoView might fail to print to a LaserJet III printer, especially in the "LaserJet" format, because of this printer's limited memory.

None

StackMaker: Internal debugging

When the StackMaker Debug option is set to On, debug messages print to the StackMaker Debug Log file. The default is Off. The StackMaker Debug Log file stores messages that are useful in troubleshooting problems. This log file is /tmp/.smDebugLog.

None

StackMaker: Log File from Apply Operations

The StackMaker log file stores the results of a saved stack configuration (Actions > Apply Stack Configuration). The log file is /tmp/stackmkr/sm.log. When the log file exceeds 1 MB, it automatically resets to 0 bytes.

When StackMaker runs on Catalyst 1900 devices, some debug output is printed to the console. You can ignore this output.

None

Threshold Manager

Some agents, most notably the Catalyst switches, impose a limit on the number of alarm and event entries that can be created. Applying a large number of thresholds to these devices will likely fail. In this case, some alarm entries might be successfully created but their associated event entries are not. These failed creations are marked as Failed in the Current Threshold Settings pane. If you attempt to delete those settings, Threshold Manager reports that the deletion failed (because it cannot delete nonexistent event entries.) In this case, you can ignore the error message and can verify that the deletion occurred by retrieving the threshold settings after the deletion.

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StackMaker using community strings

StackMaker does not work with devices that have different community strings. (By default, stacked devices use the same community strings.)

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Error messages invoking StackMaker for a device

You might get error messages when invoking StackView for a device, particularly if you just changed the "seed" device or if you previously opened and closed the stack. If you get error messages when invoking StackView, exit the current CiscoView session and launch a new CiscoView session.

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MGX (formerly AXIS) errors

When CiscoView is using an AXIS device package, if the AXIS agent cannot process packets sent by CiscoView (generating tooBig errors), CiscoView core dumps.

None

CiscoView: SNMP Community String Read/Write Changes

CiscoView SNMP Community String Read/Write changes defaults to SNMP Community String settings of the network management platform if installed to launch from a supported network management platform. To change CiscoView SNMP community strings, the change must be made to the network management platform SNMP community strings. A patch is available from CCO to enable modifications to community strings directly from CiscoView.

None

Error message: IP address is not set in sysIpAddr MIB variable

If you see "IP address is not set in sysIpAddr MIB variable," the Catalyst 1200 SNMP agent does not store the correct IP address in the sysIpAddr MIB variable. You must use CiscoView to correct this error. Select Configure > Device, enter the correct IP address in the corresponding field, and click Modify.

None

Device agent does not update the IP address table

The device agent does not update the IP address table of MIB II properly and does not reflect the correct IP address information of all the device interfaces. You cannot view the correct IP address information of the device by selecting
Device > Configure > IP Address Table.

None

Creating new static entries for IP Route Table and ARP Table

You cannot create new static entries for IP Route Table and ARP Table through CiscoView.

None

Modifying IP parameters

In the interface configuration,
Port > Config > Interface, modifying the IP parameters always displays an error message, but the modification is successful.

None

Changing the bridge type

• You cannot change the bridge type of the FDDI port to sr-only or srt.

• You cannot change the bridge type of the Token Ring port to srtb or tb-only.

None

System time configuration

The system time configuration is not included as part of device configuration.

None

General Bridge window

CPW1200, CPW1220, CPW1400, CPW1420, Catalyst 1900, Catalyst 2100, Catalyst 2800, and Catalyst 2820--The General Bridge window shows the bridge information for VLAN1 only. Bridge information for other VLANs is not available.

None

Spanning Tree Protocol window

CPW1200, CPW1220, CPW1400, CPW1420, Catalyst 1900, Catalyst 2100, Catalyst 2800, and Catalyst 2820--The Spanning Tree Protocol Window for switched ports is available for ports in VLAN1 only. This window does not show valid information for ports that are not in VLAN1.

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Catalyst 1900, Catalyst 2820, CPW 1220, and CPW 1420: Blank entry for IP address

To delete an entry from the Set Managers configuration, enter an IP address of 0.0.0.0. The agent on the devices do not accept a blank entry for an IP address.

CSCdj64496

Dependency between the CPW1420 and Catalyst 2820

CPW 1420 and Catalyst 2820. On the front panel display of the device, the Connect and Disabled LEDs on FDDI modules do not reflect the appropriate status.

The Configure > Module option is supported only for one module type, even though it can be invoked for multiple module types.

There is a dependency between the CPW1420 and Catalyst 2820. The CPW1420 device package will not run unless the Catalyst 2820 package is installed.

None

Delete an entry from the Set Managers configuration

To delete an entry from the Set Managers configuration, enter a blank field. The IP address of 0.0.0.0 does not remove the entry from the Set Manager Table.

None

Catalyst 2600 device package contains two versions of the Enterprise MIBs for the Catalyst 2600 switch

C2600_cisco.my--This MIB file is installed to support devices with image versions prior to 2.2.1.

C2600.my --This MIB file is installed to support devices with image version 2.2.1 or later.

If you are using a MIB browser tool, you will see the MIB variables defined in each of the above files, under different branches, at the same time, although any particular Catalyst 2600 switch will respond to queries on only one of the MIBs, based upon the release of software in the device. Cisco recommends that you upgrade your Catalyst 2600 switches to version 2.2.1 or later.

None

Creating new embedded RMON agent group

If the number of the embedded RMON agent is over 50, you cannot create any new embedded RMON agent group for the new port. Use the Domain Manager to uninstall the agent group from the unused port to free the memory resource.

None

Port > Configure window does not display the Broadcast Suppression category when multiple ports are selected

When multiple ports are selected, the
Port > Configure window does not display the Broadcast Suppression category. This category is available only for single port selection.

None

Enabling port security administration

When you enable port security administration on a port, there may be timeouts. If this happens, increase the SNMP timeout value to approximately 10 seconds.

None

WS-X2901 module

The WS-X2901 module shows the speed LED lit only when the speed is configured as 100 Mbps and the port is connected.

None

Port Utilization tool

The Port Utilization tool has been removed from the Tools menu and is now available only on a per module basis on the Config > Module menu.

None

Accessing a stack with six or more devices

When you access a stack with six or more devices, there might be some significant performance problems. You can improve performance by increasing the SNMP timeout settings.

None

RMON on either a stack or an ATM port

The Catalyst 3000 software does not support RMON on either a stack or an ATM port.

None

Timeout messages

You might notice timeout messages and SNMP Set Failed messages when using the EtherChannel Configuration tool. If this happens, increase the SNMP timeout values for better performance.

None

Running version 2.0(1) of the Catalyst 3000 software

• If you are running version 2.0(1) of the Catalyst 3000 software, you will not be able to drag a port to a VLAN that does not already have ports assigned to it.

• If you are running version 2.0(1) of the Catalyst 3000 software, changes to Full/Half Duplex settings will not always be reported correctly.

• If you are running version 2.0(1) of the Catalyst 3000 software, the SAID value entered when creating a new VLAN will be displayed as a different value. However, the VLAN will have been created with the SAID value you specified.

You can fix these problems by upgrading to a later release of Catalyst 3000 software.

None

WS-X3006B is displayed in CiscoView as a WS-X3006A

Because of restrictions in the Catalyst 3000 software, the WS-X3006B is displayed in CiscoView as a WS-X3006A.

None

Viewing device

CiscoView does not show the rear view of the Catalyst 3900 box.

None

Dragging ports in the VLAN table

When you attempt to drag port(s) to drop into one of the CRFs in the VLAN table, CiscoView might exit with an error.

To work around this problem, first select the ports of interest, then bring the focus back to the VLAN Table window. Drag the selected port(s) and drop them into the desired CRF.

None

The Configure... option under the Bridge Configuration category

The Configure... option under the Bridge Configuration category allows you to view a current configuration only. It reports an error when you attempt to configure new values for any parameter.

None

Broadcast Suppression support

ATM, FDDI, and CDDI do not support Broadcast Suppression.

None

Grapher in the CiscoView Monitor 10BaseT Group Switching Ethernet window

Do not use the Grapher in the CiscoView Monitor 10BaseT Group Switching Ethernet window. Use the Monitor or TrafficDirector tools (if TrafficDirector is installed) to see graphical views of the selected repeater ports.

None

Repeater module port

When you select the repeater module port on a Catalyst 5000, it always uses the first port of the selected segment to create the RMON agent group.

None

Experiencing timeouts

If all Catalyst 5500 slots are populated with modules and you experience timeouts, increase the SNMP timeout value to 15 seconds.

None

WS-X5213 and WS-X5213A modules

The WS-X5213 and WS-X5213A modules show the 100 Mbps speed LED lit only if the speed is configured at 100 Mbps and the port is connected.

None

FDDI/Ethernet Bridge category under Configure > Device displays an "unknown error."

Opening the FDDI/Ethernet Bridge category under Configure > Device can display an "unknown error." This is because of a problem with the device software.

None

General error (genErr) displayed

If a general error (genErr) is displayed when you change vlanPortIslStatus, the selected port might not support ISL.

None

ifAdminStatus and ifLinkUpDownEnable values

The values of ifAdminStatus and ifLinkUpDownEnable cannot be changed on an ATM port.

None

Port duplex settings

Port duplex settings cannot be changed on ATM and FDDI ports.

None

Value portSpanTreeFastStart

The value portSpanTreeFastStart cannot be changed on ATM and FDDI ports.

None

Configuring ports to unsupported speeds

Configuring ports to unsupported speeds returns a general error (genErr). This is because of a problem in the device software.

CSCdk14013

Catalyst 5000: Changes to community strings do not take effect

When a Catalyst 5500 is open in CiscoView, any changes you make to the device's community strings do not take effect.

To work around this problem, run xnmsmpconf and set the global default "set" value to "private."

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Catalyst 5000: CiscoView uses changes in community strings as the default for unknown community strings

When a Catalyst 5000 is open in CiscoView, if you change the community strings, the changes will become the default community strings used by CiscoView for devices with unknown community strings.

To work around this problem, close and reopen CiscoView, then change the default community strings by selecting Options > Properties from the menu.

None

CDP and CGMP Protocols Unsupported

The CPW 1200/1400 and Cat 2100/2800 devices do not support the CDP and CGMP protocols. The CiscoView dialogs for these will return errors.

None

Community String Mismatching

When the user enters values for the read-only, write-only, and read-writeId with the Command Line Interface (CLI) commands, these values must match. A mismatch results in noSuchName or timeout errors. To avoid these error conditions, use identical community strings in CiscoView and corresponding agents.

None

Duplicate Categories

When multiple ports of different types are selected,
Port > Configure may show duplicate categories.

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Catalyst 1924 with Firmware V8.00.04(03)

If you launch a Catalyst 1924 with Firmware V8.00.04(03), you cannot access the Port Zoom or Switch Zoom applications from Rmon Options.

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VLAN colors not displayed in CiscoView

VLAN colors are not displayed in CiscoView for a Catalyst 1900 with a VLAN is highlighted in VLAN Director.

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Catalyst 1700 version 4.0(1.4) not working properly

Version 4.0(1.4) of the Cat1700.pkg device package does not work properly if either of the following device packages are installed: Cat1900.pkg, Version 4.0(2.0); or Cat2820.pkg, Version 4.0(2.1).

None

CiscoView does not properly reflect the status of the T1/E1 channel_ports that have been configured for channel-group.

Status of T1/E1 Channel_ports for Channel-group. In the channel_modem view, CiscoView does not properly reflect the status of the T1/E1 channel_ports (timeslots) that have been configured for channel-group. This is a Cisco IOS software problem.

None

Hot swap does not work for stacked Cisco 3600.

The hot swap feature is not available for stacked Cisco 3600 series routers.

None

Changing async/sync port configuration

Whenever the async/sync port configuration is changed, you must reopen the stack for CiscoView to update the async/sync port status. However, the hot swap feature for the async/sync ports is supported for individual Cisco 3600 series routers.

Also, whenever the async/sync port configuration is changed in a 16/32 port asynchronous network module, you must reopen the stack to obtain the latest state. However, the hot swap feature for the async/sync ports is supported for individual Cisco 3600 series routers.

None

The Logical view and Channel Modem Mapping view are not available for stacked Cisco 3600 series routers

This support is scheduled for a future release. However, Logical View is available on individual or stacked Cisco 3600 routers if a digital modem carrier card and a
T1/ E1 card is present.

None

Table misses interfaces with Cisco IOS versions below 11.1(7)

The fix for defect CSCdi69480 (PRI/E1 interfaces missing in cardIfIndex table) is integrated into Cisco IOS Release 011.001(007) and later. The Cisco 3600 4.0(6.1) device package incorporates the fix and may not work properly with Cisco 3600 series routers running Cisco IOS versions below 011.001(007).

CSCdk06905

Cisco AS5800 Universal Access Servers: OID and Schema files for certain mibs are not included

The oid and schema files of the MIBs AAA, CISCO-PAGP-MIB, FASTMOD, FASTSWITCH, RFC1407-MIB, RFC1595-SONET-MIB, RFC1748-MIB, SNMPV2-CONF, ENTITY-MIB, CISCO-ENTITY-VENDORTYPE-OID-MIB, CISCO-5800-HEALTH-MON-MIB are not available in the package. The required oid and schema files are not published at the time of release. Therefore, these MIBs cannot be browsed in SNM and EM platforms.

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Cisco AS5800 Universal Access Servers: Hotswap works inconsistently

After the hotswap, the dsphysical view alone gets redrawn.

To work around this problem, exit CiscoView and reopen the device.

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Cisco AS5800 Universal Access Servers: Cannot monitor PRI channels in CE1/CT1 card

Monitor of individual channels of trunk ports in CE1/CT1 card is not available. Only the configuration information is displayed.

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Cisco AS5800 Universal Access Servers: Help for compression card is incorrect

Incorrect help information displayed for sa-compression card.

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Cisco AS5800 Universal Access Servers: HealthMon Status shows wrong values for ShelfId and ShelfAddress

In device configuration dialog of the SC3640, the values displayed for ShelfId and ShelfAddress are wrong.

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Cisco AS5800 Universal Access Servers: Pixel and mask of size 38 is shown bigger

The pixel and mask of size 38 is shown bigger for AS5800 and SC3640. The relevant files contain size of 48 pixels for width and height.

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Configuring an LECS address for LS1010

LightStream1010. To configure an LECS address for LS1010 from CiscoView, ServiceId needs to be the following: 10.1.3.6.1.4.1.353.1.5.1.<Index>, where Index is the row differentiator for configuring multiple LECS addresses. Index is an integer.

None

Power Supply Display

By default, CiscoView 3.1(1) displays two power supplies for a Cisco 7000 router running Cisco IOS Release 10.2 and earlier. With Cisco IOS Release 10.3 and later, power supplies are displayed based on ciscoEnvMonSupplyState values.

None

RFC1595-SONET-MIB support

The RFC1595-SONET-MIB is not supported in ubr7200 device package version 1.1.

None

Downstream Channel MIB Variable Settings

• The downstream channel frequency (docsIfDownChannelFrequency) setting in the rport configuration dialog box accepts only values between 54 and 1000 Mhz (54,000,000 - 1,000,000,000). The standard MIB range for this variable is 0 to 1000 Mhz (0 - 1,000,000,000)

• The downstream channel width (docsIfDownChannelWidth) setting in the report configuration dialog box accepts only a value of 6 Mhz (6,000,000). The standard MIB range for this variable is 0 to 16 Mhz (0 - 16,000,000).

• The downstream channel modulation (docsIfDownChannelModulation) setting in the rport configuration dialog box accepts only values of 3 or 4. The standard MIB values for this variable are 1,2,3,4. 1 indicates unknown; 2 indicates other.

• The administration status of the channel cannot be changed from the Admin Status field in the rport dialog box.

None

Upstream Channel MIB Variable Setting

• The upstream channel frequency (docsIfUpChannelFrequency) setting in the rport configuration dialog box accepts only values from 5 to 42 Mhz (5,000,000 - 42,000,000) and the value of 0 Mhz. If 0Mhz is specified, the Administration Status automatically changes to down. The standard MIB range for this variable is 0 to 1000 Mhz (0 - 1,000,000,000).

• The upstream channel width (docsIfDownChannelWidth) setting in the report configuration dialog box accepts only 1.6 Mhz (1,600,000). The standard MIB range for this variable is 0 to 16 Mhz (0 - 16,000,000).

• The administration status of the channel cannot be changed from the Admin Status field in the rport dialog box.

None

Fast Serial MIB Variable Display Values

The Fast Serial rport configuration dialog box for HSSI interface displays N/A for status of flow control signals (locIfFSIPrts,locIfFSIPcts, locIfFSIPdtr,locIfFSIPdcd,locIfFSIPdsr). The agent returns 0 instead of the acceptable values 1-3. (1 - Not Available,
2- Up, 3-Down).

None

Oid and schema files for RF-IF-MIB in SNM and EM platforms

The oid and schema files for RF-IF-MIB are not included in ubr7200 device package version 1.1. The required oid and schema files are not published at the time of release. Therefore, RF-IF-MIB can't be browsed in SNM and EM platforms.

CSCdj23970

IOS less than 11.1 cause FSIP dialogs in CV for mip ports

An invalid port level FSIP configuration category appears for devices with MIP cards running less than 11.1. The dialog just displays N/A for variables displayed in it as these are not applicable to it.

CSCdj40816

x25CircuitCalledDteAddress in ascii value

The variables x25CircuitCalledDteAddress and 25CircuitCallingDteAddress are displayed in ascii. It is better to show these in numeric form.

CSCdj86030

View menu is inconsistent

The view menu for the 7204, 7206 has front view too but all the other 7000 series routers have just the rear view.

CSCdj93913

Delta values appear as absolute values

When using CV to monitor multiple ports, the delta value does not change relative to the 2 polling points, but is simply a dump of the raw SNMP value.

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CiscoView does not display pa-a8t

CV fails to display a 7206 with pa-8b-st, pa-a8t-x21, c7200-io1fe and cpu-7200 cards correctly.

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Mismatch of formula in help for buffer failure in 7000pkg

Device monitor shows the wrong help context.

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CiscoView with the Cisco 7000 package 4.0(4.0) fails on token ring modules

Selecting category "TokenRing Errors" generates an error: "The MIBs are not supported by the device." However, launching CiscoView 4.0 with 7000 package 4.0(1.0) on the same router it does not generate any errors.

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Find Tab: Customized find operation contains multiple items called CiscoView

Because of the way a master CiscoView contents file is used by the software when multiple CiscoView device package help files are present, the list of files to include when setting up a customized find operation contains multiple items called CiscoView.

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Problem opening Help topics

While browsing Help pages, you might be unable to open a help topic and you might see an error message such as "cannot open file filename." If this occurs, it could be that there is a low limit on the number of files that can be opened by a specific process.

To work around this problem, increase the kernel configuration parameter "number of open file descriptors per process" to approximately 90 or more.

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Problem opening Help > Contents

When Help > Contents is selected from CiscoView the help window may not open. If this occurs, it could be that there is a low limit on the number of files that can be opened by a specific process.

To work around this problem, you can run the command "limit descriptors 1024", which will increase the file descriptors.