Index

index

A

accessing

CCO (Cisco Connection Online)

: FAQ on x
: via modem x
: via Telnet x
: via the world-wide web x

CiscoWorks2000 Server 3-2

additional

Cisco documentation, accessing

: on the CD-ROM vii
: on the world-wide web vii

software requirements (see prerequisites)

administrators (see network administrators)

ANI

database

: backing up 3-4
: caution regarding uninstallation 2-9

Server

: configuring 3-6
: and user name collection 3-8

audience for this document viii

C

CAM, optimizing peformance with (optional) 3-10

Campus Manager, setting up 3-1 to 3-10

ANI Server, configuring 3-6

CAM, optimizing performance with (optional) 3-10

Path Analysis

: setting up 3-8 to 3-10
: verifying 3-9

setting up your network 3-5 to 3-6

task overview (table) 3-1 to 3-2

Topology Services

: configuring network discrepancy reporting 3-7
: setting up 3-7
: verifying 3-7

User Tracking 3-8

: verifying 3-8

cautions

regarding

: correct method of uninstalling Campus Manager 2-9
: uninstalling Campus Manager and the ANI database 2-9

significance of ix

CCO (Cisco Connection Online)

accessing

: via modem x
: via Telnet x
: via the world-wide web x

FAQ on, accessing x

support (maintenance customers and partners only) x

changing default passwords 3-3

Cisco Connection Online (see CCO)

CiscoWorks2000 Server

: accessing 3-2
: requirements (see prerequisites for installing Campus Manager)
: securing 3-4
: setting up 3-2
: URL for 3-2

client requirements (see prerequisites for installing Campus Manager)

conventions, typographical, in this document viii to ix

customer support (see technical support)

D

default login password, changing 3-3

devices, supported, getting information on 1-5

documentation

additional

: on the CD-ROM vii
: on the world-wide web vii

conventions used in viii to ix

feedback form, electronic submission vii

related ix

drive space requirements (see prerequisites for installing Campus Manager)

E

: error messages during installation (table) A-2 to A-6

F

: FAQ on CCO, accessing x
: feedback (reader comment) form, electronic submission vii

H

hardware requirements (see prerequisites for installing Campus Manager)

help

: maintenance customers and partners (CCO) x
: network administrators (TAC) xi
: online, using viii
: (see also troubleshooting)

I

importing data after installation or upgrade 2-7 to 2-9

installing Campus Manager 2-1 to 2-10

error messages during installation (table) A-2 to A-6

importing data after installation or upgrade 2-7 to 2-9

: manual import 2-8 to 2-9

new installations 2-2 to 2-4

: installation notes 2-2 to 2-3
: running the installation program 2-3 to 2-4

overview of installation process (table) 2-1 to 2-2

prerequisites (see prerequisites for installing Campus Manager)

uninstalling 2-9 to 2-10

: caution regarding correct method 2-9
: caution regarding the ANI database 2-9
: running Uninstall 2-9 to 2-10

upgrades and reinstallations 2-4 to 2-7

: installation notes 2-5
: logging in after, troubleshooting A-1 to A-2
: running the installation program 2-5 to 2-7

L

loads, maximum recommended 1-3

logging in

after reinstallations and upgrades, troubleshooting A-1 to A-2

as network administrator 3-3 to 3-4

: logging out 3-10

M

: maximum recommended loads 1-3
: memory (RAM) requirements (see prerequisites for installing Campus Manager)
: modem access to CCO x

N

network

: discrepancy reporting, setting up for Topology Services 3-7
: setup 3-5 to 3-6

network administrators

logging

: in 3-3 to 3-4
: out 3-10

required skills for viii

support (TAC) xi

network administrator tasks 3-3 to 3-4

ANI

: database, backing up 3-4
: Server, configuring 3-6

application setup (see Campus Manager, setting up)

CiscoWorks2000 Server, securing 3-4

CiscoWorks2000 Server, setting up 3-2

default login password, changing 3-3

network setup 3-5 to 3-6

Path Analysis

: setting up 3-8 to 3-10
: verifying 3-9

Topology Services

: configuring network discrepancy reporting 3-7
: setting up 3-7
: verifying 3-7

User Tracking

: setting up 3-8
: verifying 3-8

notes, in documentation, significance of ix

O

: online help, using viii

P

passwords, changing 3-3

Path Analysis

: setting up 3-8 to 3-10
: verifying 3-9

prerequisites for installing Campus Manager 1-1 to 1-5

client requirements 1-4

server recommendations 1-3

server requirements 1-2

: additional software 1-3
: available drive space 1-3
: maximum recommended loads 1-3
: memory (RAM) 1-3
: server recommendations 1-4
: system hardware 1-3
: system software 1-3

product overview 1-1 to 1-2

R

: RAM requirements for installation (see preprequisites for installing Campus Manager
: removing Campus Manager (see uninstalling Campus Manager)
: required skills for network administrators viii

S

server requirements (see prerequisites for installing Campus Manager)

servers

ANI Server

: configuring 3-6
: and user name collection 3-8

CiscoWorks2000 Server

: accessing 3-2
: requirements (see prerequisites for installing Campus Manager
: securing 3-4
: setting up 3-2
: URL for 3-2

recommendations

: other 1-3

software requirements (see prerequisites for installing Campus Manager)

support (see technical support)

supported devices, getting information on 1-5

system hardware and software requirements (see prerequisites for installing Campus Manager)

T

TAC (Technical Assistance Center), support for network administrators xi

technical support

: maintenance customers and partners (CCO) x
: network administrators (TAC) xi
: online help viii
: (see also troubleshooting)

Telnet access to CCO x

Topology Services

: configuring network discrepancy reporting 3-7
: setting up 3-7
: verifying 3-7

troubleshooting A-1 to A-7

: installation error messages, causes and actions (table) A-2 to A-6
: logging in after reinstallations or upgrades A-1 to A-2

U

uninstalling Campus Manager (see installing Campus Manager

upgrade paths 1-2

URL for CiscoWorks2000 Server 3-2

user name collection, supporting 3-8

User Tracking

: setting up 3-8
: verifying 3-8

V

verifying

: Path Analysis 3-9
: Topology Services 3-7
: User Tracking 3-8

W

world-wide web

: accessing CCO x
: additional documentation on vii

Table of Contents

index