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Caution If the Y2K Compliance Assessment Tool is installed on your system, you must uninstall it before installing this version. Otherwise, the installation will fail. |
These release notes are for use with Campus Manager 3.0 of the CiscoWorks2000 family of products running on Windows NT.
These release notes provide the following information:
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Note For your reference, identification numbers are provided for some known problems. If you need to contact your technical service representative about any of the known problems, refer to the identification number (in the format [CSCdxnnnnn]) to speed the resolution of any questions or situations you might encounter. |
Refer to these publications to learn how to install and use Campus Manager 3.0 (CiscoWorks2000):
Device packages for all supported devices are installed when you install Campus. Campus 3.0 supports all devices supported in CWSI Campus 2.4 plus additional devices.
For a list of devices supported in Campus Manager 3.0, refer to the following URL:
http://www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/cw2000/
Known problems are unexpected behaviors or defects in Campus Manager (CiscoWorks2000) software releases. They are graded according to severity level. These release notes contain information for severity levels 1 and 2 only.
You can search for known problems on the Cisco bug tracking system tool, called Bug Navigator II. To access Bug Navigator II, do one of the following:
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Note If an operation does not work, open the Java Console. The Java Console reports any Java errors, but slows performance of Java applications. |
To open the Java Console:
a. Select Tools > Internet Options > Advanced and click Java console enabled.
b. Restart browser.
c. Select View > Java Console.
This section contains notes and caveats for Campus Manager 3.0, as follows:
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Note Refer to General Known Problems and Server, Browser, and Desktop Known Problems sections of the Release Notes for CiscoWorks2000 CD One Second Edition for additional ANI Server-related known problems. |
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Note Note the following: |
| Bug ID | Summary | Explanation |
|---|---|---|
None | Campus Manager 3.0 and QPM-COPS 1.0 cannot co-exist. | Do not install Campus Manager 3.0 on a server that has QPM-COPS 1.0 installed. They cannot co-exist. |
None | Install guide lists incorrect JVM version for Internet Explorer. | Installing and Setting Up Campus Manager 3.0 lists the incorrect Java Virtual Machine version for Internet Explorer. The correct JVM version is 5.0.0.3186 or later. To verify the JVM version: 1. Select Tools > Internet Options > Advanced and click Java console enabled. 2. Restart browser. 3. Select View > Java Console. |
None | Launching a telnet session, print, export or similar operations fail and the Java Console displays the error | Browser is waiting for you to answer Security Warning window. To work around problem, check Always Trust content from Cisco in Security Warning window and it will not open again. |
None | Catalyst 3500 series is supported in IP mode only. | Campus Manager supports Catalyst 3500 series in IP mode only. Cluster mode is not supported. If your network has a Catalyst 3500 in cluster mode, the links display incorrectly. |
CSCdm77812 | Non-empty CLASSPATH environment variable might produce erratic browser behavior. | If your system has a non-empty CLASSPATH environment variable, your browser might behave unpredictably. To work around problem, unset CLASSPATH variable nonglobally:
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CSCdm83204 | Applets do not work when accessed using localhost. | Campus Manager applets do not work when accessed using localhost. In Topology Services, Java Console displays error To work around problem, access server locally, with full DNS name or IP address. |
CSCdm88520 | Minimized windows do not become visible when selected from a Window menu. | If a window is minimized, you cannot make it visible by selecting it from a Window menu. To work around problem:
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CSCdp22312 | You cannot open more than one session of the CiscoWorks2000 desktop per client system. | You cannot launch more than one browser window to the CiscoWorks2000 desktop. |
CSCdp37641 | Clicking on a menu option also activates any command that the menu overlaps. | Some menu options also activate commands due to a Java bug. When menu overlaps user interface, clicking on a menu option also clicks on anything beneath the menu, causing command to be activated. Bug IDs in javasoft.com bug database are 4146342, 4127402, and 4155217. |
CSCdp48040 | When you attempt to launch an application, the message Application | If you close application window and Loading Files pop up window while application is loading, this message is displayed. Problem occurs because browser is still loading files. To work around problem, wait approximately 10 seconds, then start application again. |
CSCdp57219 | Cannot upgrade CWSI Campus data to Campus Manager 3.0 format. | If upgrade script was already run once either manually or by the upgrade program, it will not work a second time. To work around problem: 1. Make a backup copy of ANIServer.properties file. 2. Remove upgrade timestamp from end of ANIServer.properties file. 3. Rerun upgrade script. |
CSCdp74251 | Application performance very slow with HTTP proxy. | Accessing Campus Manager via HTTP proxy might cause significant performance degradation. To work around problem, access CiscoWorks2000 Server directly from client. |
CSCdr01813 | CAM installation fails when CAM debug is turned on. | If Internet Explorer is your browser, CAM installation fails if you enable Turn on CAM debug output to Java Console in Client Manager Admin window. To work around problem: 1. Close and restart browser. 2. Select CiscoWorks2000 Server > Setup > Client Manager Admin. 3. Click Register Server. |
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Note If you use Navigator as your browser, applications might take longer to launch. To improve application launch time, install CAM on your client system. For information on installing CAM, refer to the CiscoWorks2000 online help. |
| ID | Summary | Explanation |
|---|---|---|
None | The Edit>Copy command does not work properly in Netscape Navigator. | The first time you use Edit>Copy in Topology Services, it works. If you are using Navigator, additional copies do not work unless another Windows application has copied something to clipboard. To work around problem, go into another Windows application and copy something. Edit>Copy now works. |
CSCdp43999 | Maps and configuration dialogs display offset menus and list boxes in Netscape on a Solaris client. | Sometimes, when a map or a configuration dialog is launched, menus or list boxes are not displayed below the menu. This offset occurs in Navigator on a Solaris client. To work around problem, move or resize window. |
CSCdp76116, CSCdp98974 | Status bar or scrollbars are missing. | If you use Navigator to access Campus Manager, applications might occasionally open without a status bar or scrollbars. To work around problem, resize window until they appear. |
CSCdp78225 | Memory usage increases after each Campus application launch in Navigator. | When you launch a Campus Manager application, Navigator allocates memory for libraries of services used by application. When you close application, does not release that memory. If you run that application again, it allocates more memory for same services and repeats for each subsequent launch. You can see memory use increase each time you launch a Campus Manager application. If you repeatedly launch enough, results are unpredictable, including closing abnormally. To avoid problem, launch each application only once or twice. If this problem occurs, close all windows and re-launch it. |
CSCdp89748 | Launching a second application causes Netscape Navigator to close abnormally. | In Navigator, if you launch one Campus application and then a second before the first finishes loading, Navigator might close abnormally. To avoid problem, wait until first application is fully loaded before launching another. Application is fully loaded when Loading window closes and main window of application is filled in. |
CSCdp99301 | Attempt to highlight a device or path fails. | If you use Navigator and installed CAM, an attempt to highlight a device or path might fail. To work around problem, exit Navigator and make sure to launch User Tracking before Topology Services. |
CSCdr00667 | Netscape might stop responding if you open the Layer 2 summary window with more than 1000 devices. | If you use Navigator 4.7 as your browser and open Layer 2 summary window with more than 1000 devices, browser might stop responding. |
| ID | Summary | Explanation |
CSCdm86617 | Invalid Layer 3 trace when entering netid or broadcast address. | Entering a netid or a broadcast address causes an invalid Layer 3 trace. |
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Note Information displayed in a row might not reflect the most current network state. Because User Tracking discovery takes information from routers and switches, which collect their information at different times, the information in a row reflects the state of network or subnet at the time displayed in the Last Seen field. |
| ID | Summary | Explanation |
|---|---|---|
None | User Tracking discovery could span more than desired subnet. | When you start subnet discovery of user nodes, devices in that subnet are marked for discovery. Because switches support multiple VLANs, discovery could span more than the desired subnet. User Tracking could discover additional end host nodes not in selected subnet. |
CSCdk20561 | Catalyst 3000 devices shown as multiple host entries with same MAC addresses but different VLAN information, causing duplicate entries after each User Tracking discovery. | Catalyst 3000 devices display as multiple host entries with same MAC addresses but different VLAN information, causing duplicate entries after each User Tracking discovery. |
CSCdm78050 | Multi-homed hosts and workstations with ATM interfaces might not be properly discovered. | Workstations with multiple NIC cards with same MAC address might not be discovered correctly by User Tracking. IP address association might not be accurate or User Tracking table might show greater or fewer entries than expected. Workstations with ATM interfaces are treated as devices by ANI Server and are not discovered by User Tracking. |
CSCdp38373 | IP addresses are not discovered from end hosts connected to transparent switches. | If an end host is connected to a transparent switch, IP address is not discovered and user name collection does not work. To work around: 1. Make a backup copy of ANIServer.properties file. 2. Add UTLooseMatch=1 to ANIServer.properties file. 3. Restart ANI Server. |
CSCdp42247 | Using the horizontal scrollbar causes the User Tracking window to go blank if you have a large number of entries in the User Tracking table. | Sometimes, when there are a large number of entries in User Tracking table, using horizontal scroll bar causes User Tracking window to go blank. To work around, select Layout >Refresh Display. |
CSCdp45404 | End hosts connected to a Catalyst 2900XL or a Catalyst 3500XL running IOS 12.0 firmware are not discovered. | User Tracking does not discover end hosts connected to a Catalyst 2900XL or Catalyst 3500XL running Cisco IOS Release 12.0 firmware. This problem is fixed in Release 12.0(5)XU. |
CSCdp49192 | Changing a VLAN in a Catalyst 1900 or 2820 will not update the User Tracking database. | Sometimes User Tracking discovery does not find changes in a VLAN for a Catalyst 1900 or 2820 and does not update database. Therefore, VLAN information for end hosts connecting to 1900 and 2820 might be incorrect. To work around, perform an ANI discovery followed by a User Tracking discovery. |
CSCdp50741 | User Tracking does not discover end hosts after a port or VLAN change. | User Tracking does not detect end hosts that are moved or reassigned from one port or VLAN to another. To work around, perform a complete ANI discovery or an ANI discovery of device host is connected to followed by a User Tracking discovery. |
CSCdp53128, CSCdp58937 | Show All in Netscape Navigator with more than 10,000 end user entries causes the application to stop responding and the Java Console displays the error | Show All does not work on Navigator when more than 10,000 end users are discovered. Close and reopen all Navigator windows. To work around problem, Export entries instead of selecting Show All when there are more than 10,000 end users. When using Navigator, set memory cache to 65536 KB or higher. The 10,000 end user limit was tested on a 400 MHz Windows NT machine with 256 MB RAM and an Ultra 10 with 256 MB RAM. Internet Explorer supports up to 20,000 end users on a Solaris server and up to 27,000 end users on a Windows NT server without problems. |
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Note Topology Services might display erratic behavior if there is no VTP server on your network. A VTP server is required for Campus Manager. |
| ID | Summary | Explanation |
|---|---|---|
None | OAM Ping is only supported if ATM Switch Processor version is 4.0 or above for devices with FC-PFQ card. | If a device has an FC-PFQ feature card, OAM Ping is supported only if ATM Switch Processor version is 4.0 or later. |
None | The supported ILMI configuration interface types are UNI, PNNI, and IISP. | In ATM Management Interface Configuration window, the only supported choices for ILMI Configuration Interface Type are UNI, PNNI, and IISP. |
None | Multilayer Switch Module gigabit ports displayed as unknown-duplex. | Multilayer Switch Module does not have the MIB to support half- and full-duplex on gigabit ports. Therefore, those ports are displayed as unknown-duplex. |
CSCdm83659 | Catalyst 5000 ATM module ports might not be discovered. | Some Catalyst 5000 ATM module ports are not discovered, causing Device Attributes dialog box to display some modules as having zero ports. |
CSCdm89567 | ATM domain separation does not occur automatically. | If you disable an ATM switch port after ATM domain discovery completes, any link from that port appears as a red or dotted line in Topology view. Topology Services does not automatically delete links from disabled ATM switch ports unless they conflict with newly discovered links. Because link is no longer in network, ATM domain separation does not occur automatically. To work around problem, force separation of ATM domains by highlighting affected links in Topology view and select Edit>Delete Link(s). |
CSCdm94755 | IP address change is not updated in map. | If you change a device IP address, it will not be updated immediately on map. Device displays in red until next polling cycle. To manually update, delete device and rediscover network or run discovery on neighbors of device. |
CSCdp36357 | FastEtherChannel link not discovered between Catalyst 6000 and Catalyst 8540CSR devices. | Link between a Catalyst 6000 device and a Catalyst 8540CSR device cannot be discovered. |
CSCdp41167 | OAM Ping with End-End option only works between LightStream 1010 devices. | ATM OAM Ping with End-End option with IP address or NSAP prefix works only between LightStream 1010 devices. |
CSCdp46215 | Print does not work properly when zoomed in. | Print option prints only as much of upper left corner of the view that fits on one page. Even if you scroll to another part of the map, only upper left corner prints. To work around problem, use Print when not zoomed in to view entire view or print a view with fewer devices. |
CSCdp47638, CSCdp47670 | After a port change, both the old and the new link are displayed.
| After a link is changed to a different port on same device, both old and new links display. Instead of being displayed as a dashed red line, old link remains a solid red line. To work around problem, delete all links originating from both devices and rediscover the two devices. |
CSCdp57898 | Deleting all links in an aggregate link on the Layer 2 View is not reflected in the Lan Edge View. | When you delete all links in an aggregate link on Layer 2 View, LAN Edge View is not updated. To work around, verify Aggregate Link Attribute field is empty, indicating that links were deleted. |
CSCdp69800 | Correct last fail cause not shown for LAN Emulation client. | If you select Diagnosis>LE Client>LE Client Status, last fail cause shown for a LAN Emulation client is cause reported by LAN Emulation server. |
CSCdp79853 | You might have difficulty highlighting some links. | Some links, such as Token Ring links, might be more difficult to highlight than others. To work around problem, click slightly above or below link to highlight it. |
CSCdp87405 | Creation of VLAN in a domain or deletion of a VLAN from all switches in a domain changes the VTP mode on devices from transparent to server. | If you create a VLAN in a domain or delete a VLAN from all switches in a domain, VTP mode on devices changes from transparent to server. Problem occurs in Catalyst OS 3.2(8), 4.5(5), 5.2(3), and earlier versions. |
CSCdp88318 | Link attributes not updated. | If you change link attributes, ANI Server does not properly discover and display change in reports. To update link attributes, delete device and rediscover it. |
CSCdp90632 | LE Config Server Control Connections report has an empty ELAN field. | If LE Config Server Control Connections report has an empty ELAN field, assign appropriate non-zero values for ELAN entries in LECS database through CLI. |
CSCdp94989 | VLAN deleted on switches in server mode is reported as deleted from transparent switch. | If a VLAN exists on both a VTP server and a transparent switch, and you delete it from VTP server only, it is reported as deleted from transparent switch also. VLAN is not actually deleted from switch and is reported in transparent switch domain after next discovery. |
CSCdr00079 | Sometimes, after performing an operation in the VLAN/ATM configuration dialogs the cursor continues to indicate that the system is busy and the Cancel button does not work. | Some VLAN/ATM configuration dialog boxes do not close when you click Cancel, while cursor shows that system is busy. To work around problem, close window by clicking Close button in upper right corner of dialog box. |
CSCdr08035 | You cannot create LANE services from the Modify VLAN dialog box. | If you select Create a LES/BUS to create LANE services from Modify VLAN dialog box, configuration fails and Java Console displays To work around: 1. Select a VLAN. 2. Select Tool > LANE Management > Add/Modify LANE Services. |
CSCdr09578 | Disable RMON is reported as successful even when it fails. | If you try to disable RMON and it fails on a device, no error message is displayed. To check if RMON is disabled, select Tools > RMON Data Collection > Show Enabled Devices. |
CSCdr11577 | VC error chart is blank. | A blank chart could mean either a continuous polling failure or a failure due to other problems. For example, a blank VC error chart might be due to a continuous polling failure (of VC error related data) or because these statistics might not be supported on certain image versions of ATM switch being polled. |
CSCdr11586 | Entering values in the Database Traffic Templates dialog fails and the Java Console displays the error | Some traffic values, such as PCR, MCR, and CDVT, should have numeric values. If a non-numeric value is entered, error message is displayed. |
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Note If you are a network administrator and need personal technical assistance with a Cisco product that is under warranty or covered by a maintenance contract, contact Cisco's Technical Assistance Center (TAC) at 800 553-2447, 408 526-7209, or tac@cisco.com. To obtain general information about Cisco Systems, Cisco products, or upgrades, contact 800 553-6387, 408 526-7208, or cs-rep@cisco.com. |
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Posted: Tue Mar 28 11:58:12 PST 2000
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