Using User Registrar

The User Registrar Toolbar (Figure 2-1) appears in the upper right corner on each of the User Registrar pages. The toolbar consists of the following buttons:

Logout---Terminates the current User Registrar login session. The Logout button is not available on the Login page.
Help---Opens the online Help page and provides information about the fields and buttons on the current page.

Figure 2-1: User Registrar Subscriber Toolbar

Back Button

Subscribers should not use their Web browser's Back button to retrace their steps. The subscriber registration is based on a wizard-like application in which one screen builds on another. If subscribers use the Back button, User Registrar displays the invalid_nav page (Figure 2-2).

Clicking Accept allows subscribers to return to the previous page.

Figure 2-2: The invalid_nav Page

Subscriber Redirection

You can configure User Registrar Subscriber so that no matter what URL unprovisioned subscribers type, they will always reach your Login page.

Usually when a user types a Web address, such as www.abc.com the Web browser looks for the file index.html. As a post User Registrar installation step, you might want to setup the index.html page as a welcome message whereas other customers might want to direct subscribers immediately to activation. For the latter, simply create a link or copy of the ur-redirect.html page to index.html in your web server's doc area.

For example, the user starts up a web browser on an unprovisioned system and the browser defaults to a URL on the netscape system.

http://home.netscape.com/news/online.html

The DNS server will return the IP address of home.netscape.com as the IP of ur.abc.com; however the Web browser will not know that it isn't getting a page from netscape.com.

To the server the request to ur.abc.com will look like:

http://ur.abc.com/news/online.html

One of the steps of configuring the Web server is to set up the error code for unknown page requests (404 Not Found) to return the ur-redirect page. So, when subscribers request the initial page, they are really getting:

http://ur.abc.com/csrc/ur-redirect.html

However the Web browser still thinks it is getting:

http://home.netscape.com/news/online.html

If the ur-redirect page included only a relative redirect, the web browser would request:

http://home.netscape.com/cgi-bin/gx.cgi/GXGUID-guid

If subscribers bookmarked this page, after they were subscribed, they would no longer be able to use their bookmark. To fix this, specify an absolute URL in ur-redirect.html so that, when the ur-redirect.html page is returned, the Web browser will properly display the current URL:

http://ur.abc.com/cgi-bin/gx.cgi/GXGUID-guid

User Registrar allows you to customize the main /index.html file, while the ur-redirect.html page serves as a way of automatically directing unsubscribed users to User Registrar Subscriber.

Enabling Redirection

To enable redirection, do the following:

Step 1 Edit the redirection page, <csrc-root>/html/ur-redirect.html, to specify the URL of your login page.

Step 2 Configure your Web server to send all 404 (missing page) errors to /csrc/ur-redirect.html.

Step 3 On the Web server dedicated to CSRC, create a symbolic link (or copy) of the /csrc/ur-redirect.html to /index.html.

In UNIX: <on one line>

ln -s /opt/csrc/html/ur-redirect.html /usr/apache/htdocs/index.html

In NT: <on one line>

copy c:\program files\csrc\html\ur-redirect.html
      c:\program files\apache\htdocs\index.html

Logging In to User Registrar

When a subscriber starts a User Registrar session, the first page accessed is the init page. User Registrar does not display this page during normal operation.

When a subscriber starts the session, User Registrar displays one of two login pages depending on whether it recognizes the subscriber.

If the subscriber is activating an account for the first time or if any of the subscriber's equipment has changed, User Registrar displays the new_login page (Figure 2-4).
If the subscriber has already activated an account, User Registrar displays the known_login page (Figure 2-5).

Figure 2-3 displays the Web page hierarchy of the login pages.

Figure 2-3: Login Web Pages

Figure 2-4 displays the page subscribers see when they access User Registrar for the first time, or if they have changed their computer or modem.

Figure 2-4: The new_login Page

Table 2-1 displays the fields and buttons on this page.

Table 2-1: Login to User Registrar
Field or Button Description

Specify account number

Requests that the subscriber enter an account number.

Specify PIN

Requests that the subscriber enter a PIN.

Login

Executes the login process.

Login by user name

Allows you to use your user name instead of your account number to log in if you are already subscribed.

**Table 2-1: Login to User Registrar**
Field or Button	Description
Specify account number	Requests that the subscriber enter an account number.
Specify PIN	Requests that the subscriber enter a PIN.
Login	Executes the login process.
Login by user name	Allows you to use your user name instead of your account number to log in if you are already subscribed.

If the subscriber neglects to enter all the information or if the information is incorrect, User Registrar displays the errors described in Table 2-2:

Table 2-2: Login to User Registrar Errors
Error Action

Invalid account number or PIN

Specify a valid account number.

An account number must be specified.

Specify an account number.

A PIN must be specified.

Specify a PIN.

**Table 2-2: Login to User Registrar Errors**
Error	Action
Invalid account number or PIN	Specify a valid account number.
An account number must be specified.	Specify an account number.
A PIN must be specified.	Specify a PIN.

Figure 2-5 displays the page subscribers see after they have registered.

Figure 2-5: The known_login Page

Table 2-3 displays the fields and buttons on this page.

Table 2-3: Login to User Registrar
Field or Button Description

Specify user name

Requests that the subscriber enter a User Registrar log-in name.

Specify password

Requests that the subscriber enter a password.

Login

Executes the login process.

I forgot my username

Allows subscribers to log in by account number and PIN.

Table 2-3: **Login to User Registrar**
Field or Button	Description
Specify user name	Requests that the subscriber enter a User Registrar log-in name.
Specify password	Requests that the subscriber enter a password.
Login	Executes the login process.
I forgot my username	Allows subscribers to log in by account number and PIN.

If the subscriber neglects to enter all the information or if the information is incorrect, User Registrar displays the errors described in Table 2-4:

Table 2-4: Known Login to User Registrar Errors
Error Action

Invalid user name or password.

Specify a valid user name or password.

A password must be specified.

Specify a password.

A user name must be specified.

Specify a user name.

**Table 2-4: Known Login to User Registrar Errors**
Error	Action
Invalid user name or password.	Specify a valid user name or password.
A password must be specified.	Specify a password.
A user name must be specified.	Specify a user name.

Logging In as a New User

When new subscribers log in, they must chose a username, password, service, and register their computer.

The following is the registration process with the associated Web page.

1. Choose user name (choose_username).

2. Confirm user name (confirm_username).

3. Choose service (choose_service).

4. Confirm service (confirm_service).

5. Register computer (activate_device).

6. Activate equipment (activate_wait or activate_reboot).

7. Congratulations (congratulations). Only displayed if you used activate_wait.

Choosing a Username

When the subscriber clicks Login on the New Subscriber Login to User Registrar page, User Registrar displays the choose_username page (Figure 2-6). This page allows subscribers to choose a username and password.

User Registrar displays the billing information for an authenticated account, which includes the account number, username, and address. This information is the Account object in the LDAP server. For more information about the Account Class, see "Account Class" section.

Clicking Choose confirms the name and password and sends the subscriber to confirm_username page.
Clicking Cancel cancels the name and password and exits the User Registrar session.

Figure 2-6: The choose_username Page

Table 2-5 displays the fields and buttons on this page.

Table 2-5: Choose User Name
Field or Button Description

Specify a user name

Requests that subscribers enter the name they want to use to log in to User Registrar.

Choose your password

Requests that subscribers enter their password.

Confirm your password

Requests that subscribers enter their password again.

Choose

Confirms the subscriber's user name and password.

Cancel

Cancels the subscriber's user name and password selection.

**Table 2-5: Choose User Name**
Field or Button	Description
Specify a user name	Requests that subscribers enter the name they want to use to log in to User Registrar.
Choose your password	Requests that subscribers enter their password.
Confirm your password	Requests that subscribers enter their password again.
Choose	Confirms the subscriber's user name and password.
Cancel	Cancels the subscriber's user name and password selection.

If the subscriber neglects to enter all the information or if the information is incorrect, User Registrar displays the errors described in Table 2-6:

Table 2-6: Choose User Name Error
Error Action

User name already in use.

Enter another name.

Passwords must be at least 3 characters.

Enter a longer password.

User names must be at least 3 characters.

Enter a longer user name.

Passwords do not match.

Enter your password confirmation again

You must re-enter the password.

Confirm your password.

You must select a user name.

Enter a user name.

You must select a password.

Enter a password.

**Table 2-6: Choose User Name Error**
Error	Action
User name already in use.	Enter another name.
Passwords must be at least 3 characters.	Enter a longer password.
User names must be at least 3 characters.	Enter a longer user name.
Passwords do not match.	Enter your password confirmation again
You must re-enter the password.	Confirm your password.
You must select a user name.	Enter a user name.
You must select a password.	Enter a password.

Confirming a Username

When the subscriber clicks Choose on the Choose User Name page, User Registrar displays the confirm_username page (Figure 2-7). This page displays the name the subscriber has chosen and gives the subscriber the choice of accepting the name or choosing another name.

Clicking Accept confirms the username and password and sends the subscriber to the choose_service page.
Clicking Change User Name cancels the username and password and returns the subscriber to the choose_username page.

Figure 2-7: The confirm_username Page

Table 2-7 displays the fields and buttons on this page.

Table 2-7: Confirm Username
Field or Button Description

Selected user name

Displays the name the subscriber entered.

Accept

Confirms the subscriber's selection.

Change User Name

Cancels the selection and then returns the subscriber to the Choose User name page.

**Table 2-7: Confirm Username**
Field or Button	Description
Selected user name	Displays the name the subscriber entered.
Accept	Confirms the subscriber's selection.
Change User Name	Cancels the selection and then returns the subscriber to the Choose User name page.

Choosing a Service

When the subscriber clicks Accept on the Confirm User Name page, User Registrar displays the choose_service page (Figure 2-8). This page displays the available services and allows users to choose a service.

The information on this page is the Service object in the LDAP server. For more information about the Service class, see "Service Class" section.

Clicking Choose confirms the service selection and sends the subscriber to the confirm_service page.
Clicking Cancel cancels the service selection and exits User Registrar.

Figure 2-8: The choose_service Page

Table 2-8 displays the fields and buttons on this page.

Table 2-8: Choose Service
Field or Button Description

Name

Displays the name of the service.

Description

Displays the description of the service.

Price

Displays the price of the service.

Choose

Confirms the service change.

Cancel

Cancels the service change.

**Table 2-8: Choose Service**
Field or Button	Description
Name	Displays the name of the service.
Description	Displays the description of the service.
Price	Displays the price of the service.
Choose	Confirms the service change.
Cancel	Cancels the service change.

If the subscriber neglects to enter all the information or if the information is incorrect, User Registrar displays the errors described in Table 2-9:

Table 2-9: Choose Service Errors
Error Action

The service selected is not valid.

Choose another service. In a properly configured system, subscribers should never get this error.

You must select a service.

Select a service.

**Table 2-9: Choose Service Errors**
Error	Action
The service selected is not valid.	Choose another service. In a properly configured system, subscribers should never get this error.
You must select a service.	Select a service.

Confirming a Service

When the subscriber clicks Choose on the Choose Service Subscription page, User Registrar displays the confirm_service page (Figure 2-9). This page allows subscribers to confirm their service selection.

Clicking Accept confirms the service selection and sends the subscriber to the activate_device page.
Clicking Change Service cancels the service selection and returns the subscriber to the choose_service page.

Figure 2-9: The confirm_service Page

Table 2-10 displays the fields and buttons on this page.

Table 2-10: Confirm Service
Field or Button Description

Service selected

Displays the service the subscriber selected.

Accept

Confirms the subscriber's selection.

Change Service

Allows subscribers to change their service selection.

**Table 2-10: Confirm Service**
Field or Button	Description
Service selected	Displays the service the subscriber selected.
Accept	Confirms the subscriber's selection.
Change Service	Allows subscribers to change their service selection.

Activating a Computer

When the subscriber clicks Accept on the Confirm Service Subscription page, User Registrar displays the activate_device page (Figure 2-10). This page allows subscribers to register their computers.

User Registrar displays this page the first time the subscriber accesses User Registrar. For subsequent computer activations, User Registrar displays the add_computer and update_computer pages. For more information about these pages see the "Registering Computers" section.

The subscriber can choose a new hostname and description.

Clicking Activate verifies the hostname, and if appropriate, sends the subscriber to the activate_wait or activate_reboot page while it reconfigures the computer.

Note Use the application specification file,

csrc-ur-sub.app, to specify which page you want

User Registrar to display. In the activate_device section of this file, change the NextPage value to either activate_wait or activate_reboot. Save your changes and restart the NAS server.

Clicking Cancel exits User Registrar.

Figure 2-10: The activate_device Page

Table 2-11 displays the fields and buttons on this page.

Table 2-11: Register Computer
Field or Button Description

Choose computer name

Requests that subscribers enter the hostname of their computer.

Choose description

Requests that subscribers enter a description for their computer.

Activate

Verifies the hostname the subscriber chose.

Cancel

Exits User Registrar.

**Table 2-11: Register Computer**
Field or Button	Description
Choose computer name	Requests that subscribers enter the hostname of their computer.
Choose description	Requests that subscribers enter a description for their computer.
Activate	Verifies the hostname the subscriber chose.
Cancel	Exits User Registrar.

If the subscriber neglects to enter all the information or if the information is incorrect, User Registrar displays the errors described in Table 2-12:

Table 2-12: Registrar Computer Errors
Error Action

Computer already in use.

Choose another name.

You must select a description

Enter a computer description

**Table 2-12: Registrar Computer Errors**
Error	Action
Computer already in use.	Choose another name.
You must select a description	Enter a computer description

Reconfiguring a Computer

When the subscriber clicks Activate on the Register Computer page, User Registrar displays the activate_wait or activate_reboot page (Figure 2-11). This page tells subscribers that User Registrar is activating their computer and modem.

You can decide whether you want subscribers to wait while User Registrar reconfigures their computer or you can ask subscribers to reboot their computers.

The activate_wait page tells subscribers how long they need to wait while User Registrar reconfigures their computers.
The activate_reboot page asks subscribers to reboot their computers for the changes to take effect. After their computers are back online, subscribers are fully registered and can access the Internet.

Figure 2-11: The activate_reboot Page

During the activation phase, User Registrar does the following:

Creates an LDAP Computer object and initializes the object with the computer's MAC address. Sets the name and description to the desired values.
Creates the LDAP Modem object and initializes the object with the modem's MAC address. Adds the computer's MAC address to the Modem object's ComputerList. Sets the ServiceList to contain a reference to the selected Service object.
Creates the LDAP Subscriber object and initializes the object with the username and password. Adds that modem to the subscriber's ModemList.
Sends back the activate_wait or activate_reboot page.
Starts an SNMP reset request to occur after completion of the page's execute method. The delay ensures that the page's content has been returned to the browser before the CM is reset.

When subscribers come back online, they have access to the Internet.

Logging in as a Known User

When registered subscribers log in to User Registrar, they can change their password service, their computer's name or description, or delete their computer.

If they have changed their computer or modem since they last logged in, User Registrar displays computer and modem registration pages so that subscribers can update that information.

Figure 2-12 displays the Web-page hierarchy for known subscribers.

Figure 2-12: Known Subscriber Web Pages

Updating Subscriber Information

When registered subscribers log in from the known_login page and their equipment has not changed since the registration, User Registrar displays the subscriber_info page (Figure 2-14). This page allows subscribers to view their current information, and make changes or deletions.

Figure 2-13 displays the Web-page hierarchy for the subscriber pages.

Figure 2-13: Subscriber Provisioning Web Pages

Figure 2-14: The subscriber_info Page

Table 2-13 displays the fields and buttons on this page.

Table 2-13: Subscriber Information
Field or Button Description

Account number

Displays the subscriber's account number.

Name

Displays the subscriber's name.

Address

Displays the subscriber's address.

User name

Displays the subscriber's username.

Password

Displays the subscriber's password.

Service

Displays the service the subscriber chose.

Name

Displays the name of the subscriber's computer.

Description

Displays the description of the subscriber's computer.

Change Password

Sends subscribers to the Change Password page.

Change Service

Sends subscribers to the Change Service page.

Edit

Sends subscribers to the Update Computer Information page.

Delete

Sends subscribers to the Confirm Delete Computer page.

**Table 2-13: Subscriber Information**
Field or Button	Description
Account number	Displays the subscriber's account number.
Name	Displays the subscriber's name.
Address	Displays the subscriber's address.
User name	Displays the subscriber's username.
Password	Displays the subscriber's password.
Service	Displays the service the subscriber chose.
Name	Displays the name of the subscriber's computer.
Description	Displays the description of the subscriber's computer.
Change Password	Sends subscribers to the Change Password page.
Change Service	Sends subscribers to the Change Service page.
Edit	Sends subscribers to the Update Computer Information page.
Delete	Sends subscribers to the Confirm Delete Computer page.

Changing a Password

When the subscriber clicks Change Password on the Subscriber Information page, User Registrar displays the change_password page (Figure 2-15). This page allows subscribers to change their passwords. Subscribers must first enter their current password and then enter their new password. If User Registrar cannot authenticate the current password, the subscriber cannot create a new password.

Clicking Change changes the subscriber's password and sends the subscriber to the subscriber_info page.
Clicking Cancel cancels the password change and sends the subscriber to the subscriber_info page.

Figure 2-15: The change_password Page

Table 2-14 displays the fields and buttons on this page.

Table 2-14: Change Password
Field or Button Description

Enter current password

Requests that subscribers enter their current password.

Specify new password

Requests that subscribers enter a new password.

Confirm new password

Requests that subscribers enter their password again.

Change

Confirms the password change.

Cancel

Cancels the password change.

Specify

**Table 2-14: Change Password**
Field or Button	Description
Enter current password	Requests that subscribers enter their current password.
Specify new password	Requests that subscribers enter a new password.
Confirm new password	Requests that subscribers enter their password again.
Change	Confirms the password change.
Cancel	Cancels the password change.

If the subscriber neglects to enter all of the information or if the information is incorrect, User Registrar displays the errors described in Table 2-15:

Table 2-15: Change Password Errors
Error Action

Passwords must be at least 3 characters

Enter a longer password.

You current password is not correct

Enter a valid password.

New passwords do not match.

Enter the confirmation password again.

A new password must be specified.

Enter a password.

Your current password must be specified.

Enter the current password.

**Table 2-15: Change Password Errors**
Error	Action
Passwords must be at least 3 characters	Enter a longer password.
You current password is not correct	Enter a valid password.
New passwords do not match.	Enter the confirmation password again.
A new password must be specified.	Enter a password.
Your current password must be specified.	Enter the current password.

Changing a Service

When the subscriber clicks Change Service on the Subscriber Information page, User Registrar displays the change_service page (Figure 2-16). This page allows subscribers to change their service type.

Clicking Choose sends the subscriber to the confirm_change_service page.
Clicking Cancel cancels the service selection and sends the subscriber to the subscriber_info page.

Note The look and offerings of this page are dependent on your company's particular business requirements and can be modified by the UR configurer. For more information about modifying User Registrar, see "Configuring User Registrar."

Figure 2-16: The change_service Page

Table 2-16 displays the fields and buttons on this page.

Table 2-16: Change Service
Field or Button Description

Name

Displays the name of the service.

Description

Displays the description of the service.

Price

Displays the price of the service.

Choose

Sends the subscriber to the Confirm Service Subscription page.

Cancel

Cancels the service change.

**Table 2-16: Change Service**
Field or Button	Description
Name	Displays the name of the service.
Description	Displays the description of the service.
Price	Displays the price of the service.
Choose	Sends the subscriber to the Confirm Service Subscription page.
Cancel	Cancels the service change.

If the subscriber neglects to enter all the information or if the information is incorrect, User Registrar displays the errors described in Table 2-17:

Table 2-17: Change Service Errors
Error Action

The service selected is not valid.

Choose another service. In a properly configured system, subscribers should never get this error.

You must select a service.

Select a service.

**Table 2-17: Change Service Errors**
Error	Action
The service selected is not valid.	Choose another service. In a properly configured system, subscribers should never get this error.
You must select a service.	Select a service.

Confirming a Service Change

When the subscriber clicks Choose on the Change Service page, User Registrar displays the confirm_change_service page (Figure 2-17). This page allows subscribers to confirm the change of service. The page displays the service chosen and allows subscribers to accept or change their selection.

Clicking Accept changes the service and sends the subscriber to the update_wait or update_reboot page.

Note Use the application specification file,

csrc-ur-sub.app, to specify which page you want User Registrar to display. In the confirm_change_service section of this file, change the NextPage value to either update_wait or update_reboot. Save your changes and restart the

NAS.

Clicking Change Service returns the subscriber to the change_service page.

Figure 2-17: The confirm_change_service Page

Table 2-18 displays the fields and buttons on this page.

Table 2-18: Confirm Change Service
Field or Button Description

Service selected

Displays the service the subscriber chose.

Accept

Confirms the subscriber's selection.

Change Service

Allows subscribers to change their service selection.

**Table 2-18: Confirm Change Service**
Field or Button	Description
Service selected	Displays the service the subscriber chose.
Accept	Confirms the subscriber's selection.
Change Service	Allows subscribers to change their service selection.

Updating Computer Inform ation

When the subscriber clicks Accept on the Confirm Service Subscription page, User Registrar displays the update_wait or update_reboot (Figure 2-18) page. These pages tell subscribers that User Registrar is reconfiguring their equipment. For the changes to take effect, subscribers must reboot their computer.

Figure 2-18: The update_reboot Page

If your site is using a separate pool of IP addresses for unrecognized devices, the computer receives a new address the next time it renews its DHCP lease. Any network connections that are open during the reconfiguration (such as an HTTP request for this page) are reset when the IP stack gets a new address. While the subscriber reboots the computer, User Registrar also reboots the CM.

User Registrar does following:

Updates an LDAP Computer object with the computer's IP and MAC addresses.
Updates the LDAP Modem object with the modem's IP and MAC addresses. Updates the computer's MAC address to the modem's ComputerList.
Returns the subscriber to the reboot computer page.
Starts an SNMP reset request to occur five seconds after completion of the page's execute method. The delay ensures that the page's content has been returned to the browser before the CM is reset.

Changing a Computer

When the subscriber clicks Edit on the Subscriber Information page, User Registrar displays the update_device page (Figure 2-19). This page allows subscribers to change the name and description of their computers.

Clicking Change validates the new computer name and sends the subscriber to the confirm_update_device page.
Clicking Cancel sends the subscriber to the subscriber_info page.

Figure 2-19: The update_device Page

Table 2-18 displays the fields and buttons on this page.

Table 2-19: Update Device Information
Field or Button Description

New name

Requests that the subscriber enter a new computer name.

New description

Requests that the subscriber enter a new description.

Change

Confirms the subscriber's changes.

Cancel

Cancels the subscriber's changes.

**Table 2-19: Update Device Information**
Field or Button	Description
New name	Requests that the subscriber enter a new computer name.
New description	Requests that the subscriber enter a new description.
Change	Confirms the subscriber's changes.
Cancel	Cancels the subscriber's changes.

If you choose a name that already exists, User Registrar displays the error message, "Computer name already in use."

Confirming a Computer Update

When the subscriber clicks Change on the Update Computer Information page, User Registrar displays the confirm_update_device page (Figure 2-20). This page allows subscribers to confirm the computer name associated with their account.

Clicking Accept updates the LDAP Computer object and sends the subscriber to the subscriber_info page.
Clicking Cancel sends the subscriber back to the subscriber_info page.

Figure 2-20: The confirm_update_device Page

Table 2-20 displays the fields and buttons on this page.

Table 2-20: Confirm Update Computer
Field or Button Description

Rename computer

Displays the new computer name and description

Accept

Confirms the changed computer information.

Cancel

Cancels the change and returns to the subscriber to the Subscriber Information page.

**Table 2-20: Confirm Update Computer**
Field or Button	Description
Rename computer	Displays the new computer name and description
Accept	Confirms the changed computer information.
Cancel	Cancels the change and returns to the subscriber to the Subscriber Information page.

Deleting a Computer

When the subscriber clicks Delete on the Subscriber Information page, User Registrar displays the confirm_delete_device page (Figure 2-21). This page allows subscribers to confirm the deletion of their computer name and description.

Note Subscribers cannot delete the computer from which they are logged in. If they attempt to do so, User Registrar displays the error message: "You may not delete the active computer."

Clicking Delete removes the Computer object from the LDAP server and sends the subscriber to the subscriber_info page.
Clicking Cancel cancels the deletion and sends the subscriber to the subscriber_info page.

Figure 2-21: The confirm_delete_device Page

Table 2-21 displays the fields and buttons on this page.

Table 2-21: Confirm Delete Computer
Field or Button Description

Confirm computer deletion

Displays the computer's name and description.

Delete

Deletes the computer from the User Registrar list of registered computers.

Cancel

Cancels the change and returns the subscriber to the Subscriber Information page.

**Table 2-21: Confirm Delete Computer**
Field or Button	Description
Confirm computer deletion	Displays the computer's name and description.
Delete	Deletes the computer from the User Registrar list of registered computers.
Cancel	Cancels the change and returns the subscriber to the Subscriber Information page.

Managing Unregistered Equipment

When subscribers with unregistered equipment (modems and computer) attempt to log in, User Registrar displays pages that force equipment registration.

Registering Modems

When subscribers log in with unregistered modems, User Registrar displays the unknown_modem page (Figure 2-22). This page allows subscribers to update their modem information or cancel the update.

Clicking Update my modem updates the modem information and sends the subscriber to the update_wait or update_reboot page or the unknown_computer page if User Registrar does not recognize the computer.

: For more information about update_wait and update_reboot, see the "Updating Computer Information" section.

Clicking Abort exits User Registrar.

Figure 2-22: The unknown_modem Page

Table 2-22 displays the fields and buttons on this page.

Table 2-22: Unregistered Modem
Field or Button Description

Update my modem

Updates the subscriber's modem information.

Abort

Cancels the change and exits User Registrar.

**Table 2-22: Unregistered Modem**
Field or Button	Description
Update my modem	Updates the subscriber's modem information.
Abort	Cancels the change and exits User Registrar.

Re gistering Computers

When subscribers log in with unregistered computers, User Registrar displays the unknown_computer page (Figure 2-23). This page allows subscribers to register a new computer or update their existing computer information.

Clicking Register new computer sends the subscriber to the add_computer page.
Clicking Update computer sends the subscriber to the update_computer page.

Figure 2-23: The unknown_computer Page

Table 2-23 displays the fields and buttons on this page.

Table 2-23: Unregistered Computer
Field or Button Description

Registrar new computer

Registers a new computer.

Update computer

Updates the existing computer information.

**Table 2-23: Unregistered Computer**
Field or Button	Description
Registrar new computer	Registers a new computer.
Update computer	Updates the existing computer information.

Registering a New Computer

When the subscriber clicks Register new computer from the Unregistered Computer page, User Registrar displays the add_computer page (Figure 2-24). This page allows subscribers to specify a computer name and description for their new computer.

Clicking Accept displays the update_wait or update_reboot page.
Clicking Cancel cancels the change and exits User Registrar.

Figure 2-24: The add_computer Page

Table 2-24 displays the fields and buttons on this page.

Table 2-24: Registering a New Computer
Field or Button Description

Accept

Displays the update_wait or update_reboot page.

Cancel

Cancels the change and exits User Registrar.

**Table 2-24: Registering a New Computer**
Field or Button	Description
Accept	Displays the update_wait or update_reboot page.
Cancel	Cancels the change and exits User Registrar.

If the subscriber neglects to enter all the information or if the information is incorrect, User Registrar displays the errors described in Table 2-25:

Table 2-25: Registering a New Computer Errors
Error Action

Computer name already in use.

Choose another name.

You must select a computer name

Enter the computer name.

**Table 2-25: Registering a New Computer Errors**
Error	Action
Computer name already in use.	Choose another name.
You must select a computer name	Enter the computer name.

Reconfiguring an Existing Computer

When the subscriber clicks Update computer on the Unregistered Computer page, User Registrar displays the update_computer page (Figure 2-25). This page allows subscribers to reconfigure their computer or to cancel the change.

Tips
Subscribers should choose this option if they are updating their NIC or if they are replacing their computer.

Clicking Change displays the update_wait or update_reboot page.
Clicking Cancel cancels the change and exits User Registrar.

Figure 2-25: The update_computer Page

Table 2-26 displays the fields and buttons on this page.

Table 2-26: Reconfigure Existing Computer
Field or Button Description

Change

Displays the update_wait or update_reboot page.

Cancel

Cancels the change and exits User Registrar.

If the subscriber neglects to enter all the information or if the information is incorrect, User Registrar displays the errors described in Table 2-27:

Table 2-27: Reconfigure Existing Computer Errors
Error Action

The computer selected in not valid.

Select a valid computer.

You must select an existing computer.

Select a computer in the database.

Logging Out of User Registrar

The logout page allows subscribers to log out of User Registrar (Figure 2-26).

Clicking Logout exits User Registrar.
Clicking Cancel cancels the logout and returns the subscriber to the previous page.

Figure 2-26: The logout Page

Table 2-28 displays the fields and buttons on this page.

Table 2-28: Log Out of User Registrar
Field or Button Description

Logout

Exits a User Registrar session.

Cancel

Returns the subscriber to the previous page.

Getting Help

The User Registrar Subscriber application has a corresponding help page for every Web page. The help consists of an HTML file with the same name as the Web page.

Clicking Help displays the associated help page. The page describes the buttons and fields on the page.
Clicking Exit Help returns the subscriber to the Web page.

Note Subscribers should use the Exit Help button rather than their browser's Back button to exit help. If subscribers use their browser's Back button to return to the application, the next time they request help User Registrar will display the last help page---not the page associated with their current page.

Error	Action
The computer selected in not valid.	Select a valid computer.
You must select an existing computer.	Select a computer in the database.

Field or Button	Description
Logout	Exits a User Registrar session.
Cancel	Returns the subscriber to the previous page.

Table of Contents

Using User Registrar