Managing Services

Services User Interface Pages

Configuring Service Types

Listing Service Types

Adding Service Types

Modifying Service Types

Deleting Service Types

Configuring Service Classes

Listing Service Classes

Adding Service Classes

Modifying Service Classes

Deleting Service Classes

Configuring Service Packages

Listing Service Packages

Adding Service Packages

Modifying Service Packages

Deleting Service Packages

Managing Services

You can use the Modem Registrar user interface to define and configure the following service components:

Service types and levels
Service classes
Service packages

Note For more information about the service components, see the "Creating and Managing Services" section.

This chapter explains how to configure service types and levels, service classes, and service packages.

Services User Interface Pages

Figure 5-1 shows the hierarchy of the user interface pages used to manage services.

Figure 5-1: Manage Services User Interface Page Hierarchy

You can use the Manage Services page (see Figure 5-2) to list the services currently configured and to access the interface pages you can use to manage services. For example:

Click Service Types to list, add, modify, or delete a service type.
Click Service Classes to list, add, modify, or delete a service class.
Click Service Packages to list, add, modify, or delete a service package.

Figure 5-2: Manage Services Page

Configuring Service Types

You can use the user interface pages for service types to do the following:

List currently defined service types and levels
Add new service types
Modify existing service types and levels
Delete service types

Service types and levels provide the framework for assigning actual DOCSIS option values, which you will do later in the configuration process when you create and modify option sets. For more information, see the defining and managing options sections in "Configuring the Default Option Set" through "Configuring Vendor Option Sets."

Listing Service Types

You can use the Service Type List page (see Figure 5-3) to list the service types currently defined and the service levels associated with each type.

Figure 5-3: Service Type List Page

To list the service types and levels currently defined, do the following:

Step 1 Log in to Modem Registrar.

Step 2 On the Main Menu page, click Services.

Step 3 On the Manage Services page, click Service Types. The Service Type List page appears, listing all of the currently defined service types.

Adding Service Types

You can use the Add Service Type page (see Figure 5-4) to define a new service type.

The service types and levels you create provide the framework for assigning actual DOCSIS option values, which you will do later in the configuration process when you create and modify option sets. For more information, see "Configuring the Default Option Set" through "Configuring Vendor Option Sets."

Figure 5-4: Add Service Type Page

To add a service type , do the following:

Step 1 Log in to Modem Registrar.

Step 2 On the Main Menu page, click Services.

Step 3 On the Manage Services page, click Service Types.

Step 4 On the Service Type List page, click Add Service Type.

Step 5 On the Add Service Type page, enter the name of the new service type in the Service Type Name field. This name must be unique.

For example: min-traffic-rate

Step 6 In the Service Type Description field, enter a description for the new service type. This field is optional.

For example: Minimum traffic rate offerings

Step 7 Click Add Service Type to add the new service type.

Note

Step 8 On the Edit Service Type page, do the following to define a service level for the new service type:

Enter the name of the service level you want to associate with the new service type in the Level field that corresponds to the Add Level button.

: For example: 10 Mbps

Enter the description of the new service level in the Service Level Description field that corresponds to the Add Level button. This field is optional.

: For example: Highest bandwidth

Click Add Level to associate the service level with the new service type.

Note

Step 9 Click OK to save the information you defined.

Modifying Service Types

You can use the Edit Service Type page (see Figure 5-5) to do the following:

Add, modify, or delete service levels for new or existing service types
Modify the description for a service type or level

Figure 5-5: Edit Service Type Page

To modify an existing service type , do the following:

Step 1 Log in to Modem Registrar.

Step 2 On the Main Menu page, click Services.

Step 3 On the Manage Services page, click Service Types.

Step 4 On the Service Type List page, locate the name of the service type you want to modify and click its hypertext link.

For example: data-bandwidth

Step 5 On the Edit Service Type page, check the name of the service type displayed below the Navigation Bar to verify that you selected the correct service type.

Step 6 Do the following to modify the service type as desired:

To modify the service type's description, edit the description in the Service Type Description field.

To change a service level's name or description, edit the information in the Level and Service Level Description fields, respectively.

To delete a service level, click Delete for that service level. A confirmation message appears asking you if you want to remove the service level. Click Yes or No as appropriate.

Step 7 If you want to add a new service level, do the following:

Enter the name of the service level you want to associate with the service type in the Level field that corresponds to the Add Level button.

: For example: 10 Mbps

Enter the description of the new service level in the Service Level Description field that corresponds to the Add Level button. This field is optional.

: For example: Highest bandwidth

Click Add Level to associate the new service level with the service type.

Note

Step 8 Click OK to save the modifications you made to the fields on this page. The Service Type List page appears.

Deleting Service Types

You can use the Edit Service Type page (see Figure 5-5) to delete a service type.

To delete a service type, do the following:

Step 1 Log in to Modem Registrar.

Step 2 On the Main Menu page, click Services.

Step 3 On the Manage Services page, click Service Types.

Step 4 On the Service Type List page, locate the name of the service type you want to remove and click its hypertext link.

For example: data-bandwidth

Step 5 On the Edit Service Type page, check the name of the service type displayed below the Navigation Bar to verify that you selected the correct service type.

Step 6 Click Delete Service Type to remove the service type. A confirmation message appears asking you if you want to remove the service type. Click Yes or No as appropriate.

Configuring Service Classes

You can use the user interface pages for service classes to do the following:

List currently defined service classes
Add new service classes
Modify existing service classes
Delete service classes

Listing Service Classes

You can use the Service Class List page (see Figure 5-6) to list the service classes currently defined.

Figure 5-6: Service Class List Page

To list the service classes currently defined, do the following:

Step 1 Log in to Modem Registrar.

Step 2 On the Main Menu page, click Services.

Step 3 On the Manage Services page, click Service Classes. The Service Class List page appears, listing all of the currently defined service classes.

Adding Service Classes

You can use the Add Service Class page (see Figure 5-7) to define a new service class.

Figure 5-7: Add Service Class Page

To add a service class , do the following:

Step 1 Log in to Modem Registrar.

Step 2 On the Main Menu page, click Services.

Step 3 On the Manage Services page, click Service Classes.

Step 4 On the Service Class List page, click Add Service Class.

Step 5 On the Add Service Class page, enter the name of the new service class in the Service Class Name field. This name must be unique.

For example: voice

Step 6 Enter a description for the new service class in the Service Class Description field. This field is optional.

For example: Required types for voice service

Step 7 Click Add Service Class.

Note

Step 8 On the Edit Service Class page assign a service type(s) to the new service class by doing the following:

Select the service type you want to assign to this service class from the Add Type pull-down list. This list displays all of the available service types, except the types already assigned to this service class.

Click Add Type to assign the service type to the new service class.

Note

Step 9 To change the precedence order for a service type, do one of the following:

To move the service type to a higher precedence order , click .

To move the service type to a lower precedence order, click
.

The Edit Service Class page redisplays, showing the new ordering of the service types.

Note

Step 10 Click OK to save the information you defined. The Service Class List page appears.

Modifying Service Classes

You can use the Edit Service Class page (see Figure 5-8) to do the following:

Add service types for new and existing service classes
Delete service types defined for service classes
Change the precedence order of service types defined for service classes
Modify the description for a service class

Existing service packages that are based on a service class that you later modify are unaffected by the changes you make to the service class. If you want an existing service package to use the modified service class, you must delete the service package and recreate it.

Figure 5-8: Edit Service Class Page

To modify an existing service class, do the following:

Step 1 Log in to Modem Registrar.

Step 2 On the Main Menu page, click Services.

Step 3 On the Manage Services page, click Service Classes.

Step 4 On the Service Class List page, locate the name of the service class you want to modify and click its hypertext link.

For example: voice

Step 5 On the Edit Service Class page, check the name of the service class displayed below the Navigation Bar to verify that you selected the correct service class.

Step 6 Modify the service class as desired:

To modify the service class's description, edit the description in the Service Class Description field.

To delete a service type, click Delete for that service type. A confirmation message appears asking you if you want to remove the service level. Click Yes or No as appropriate.

Step 7 To add a new service type, do the following:

Select the service type you want to define for this service class from the Add Type pull-down list. This list displays all of the available service types, except the types already assigned for this service class.

Click Add Type to associate the service level with the new service class.

Note

Step 8 To change the precedence order for a service type, do one of the following:

To move the service type to a higher precedence order , click .

To move the service type to a lower precedence order, click
.

The Edit Service Class page redisplays, showing the new ordering of the service types.

Note

Step 9 Click OK to save the information you defined. The Service Class List page appears.

Deleting Service Classes

You can use the Edit Service Class page (see Figure 5-8) to delete a service class.

To delete a service class, do the following:

Step 1 Log in to Modem Registrar.

Step 2 On the Main Menu page, click Services.

Step 3 On the Manage Services page, click Service Classes.

Step 4 On the Service Class List page, locate the name of the service class you want to remove and click its hypertext link.

For example: voice

Step 5 On the Edit Service Class page, check the name of the service class displayed below the Navigation Bar to verify that you selected the correct service class.

Step 6 Click Delete Service Class to remove the service class. A confirmation message appears asking you if you want to remove the service class. Click Yes or No as appropriate.

Configuring Service Packages

You can use the user interface pages for service packages to do the following:

List currently defined service packages
Add new service packages
Modify existing service packages
Delete service packages

Listing Service Packages

You can use the Service Package List page (see Figure 5-9) to list the service packages currently defined.

Figure 5-9: Service Package List Page

To list the service packages currently defined, do the following:

Step 1 Log in to Modem Registrar.

Step 2 On the Main Menu page, click Services.

Step 3 On the Manage Services page, click Service Packages. The Service Class List page appears, listing all of the currently defined service packages.

Adding Service Packages

You can use the Add Service Package page (see Figure 5-10) to define a new service package.

Figure 5-10: Add Service Package Page

To add a service package , do the following:

Step 1 Log in to Modem Registrar.

Step 2 On the Main Menu page, click Services.

Step 3 On the Manage Services page, click Service Packages.

Step 4 On the Service Package List page, click Add Service Package.

Step 5 On the Add Service Package page, enter the name of the new service package in Service Package Name field. This name must be unique.

For example: platinum.

Step 6 Enter a description for the new service package in the Service Package Description field. This field is optional.

For example: Deluxe service

Step 7 Select a service class for this service package from the Service Class pull-down list.

For example: Data

Step 8 Click Add Service Package.

Note

Step 9 On the Edit Service Package page, select the radio button for the service level you want to associate with each service type listed. You can select only one level for each service type.

Step 10 Click OK to save the information you defined. The Service Package List page appears.

Modifying Service Packages

You can use the Edit Service Package page (see Figure 5-11) to do the following:

Modify the service level associated with a service type
Modify the description for a service package

Figure 5-11: Edit Service Package Page

To modify an existing service package, do the following:

Step 1 Log in to Modem Registrar.

Step 2 On the Main Menu page, click Services.

Step 3 On the Manage Services page, click Service Packages.

Step 4 On the Service Package List page, locate the name of the service class you want to modify and click its hypertext link.

For example: platinum

Step 5 On the Edit Service Package page, check the name of the service package displayed below the Navigation Bar to verify that you selected the correct service package.

Step 6 Modify the service package as desired:

To modify the service package's description, edit the description in the Service Package Description field.
To modify the service level for a service type, select the radio button for the service level you want to associate with the service type. You can select only one level for each service type.

Step 7 Click OK to save the information you modified. The Service Package List page appears.

Deleting Service Packages

You can use the Edit Service Package page (see Figure 5-11) to delete a service package.

To delete a service package , do the following:

Step 1 Log in to Modem Registrar.

Step 2 On the Main Menu page, click Services.

Step 3 On the Manage Services page, click Service Packages.

Step 4 On the Service Package List page, locate the name of the service class you want to remove and click its hypertext link.

For example: platinum

Step 5 On the Edit Service Package page, check the name of the service package displayed below the Navigation Bar to verify that you selected the correct service package.

Step 6 Click Delete Service Package to remove the service class. A confirmation message appears asking you if you want to remove the service class. Click Yes or No as appropriate.

Table of Contents

Managing Services