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Release Notes for Cisco Subscriber Registration Center Release 1.0(2)

Release Notes for Cisco Subscriber Registration Center Release 1.0(2)

These release notes describe the caveats and new features for Cisco Subscriber Registration Center version 1.0(2).

This document contains the following sections:

Introduction

Cisco Subscriber Registration Center (CSRC) is an integrated solution for data-over-cable service providers to configure and manage broadband modems, and to enable and administer subscriber self-registration and activation.

CSRC is designed for service providers deploying subscriber self-provisioning systems. It also facilitates the retail market for cable modems similar to mobile phones and dial-up service. CSRC offers a specialized provisioning environment that allows service providers to utilize policy-related features within CSRC component products and to streamline new network service rollout. These components also help automate subscriber service provisioning, such as voice over IP (VoIP), e-mail, and Web access and configuration of subscriber CPE devices, including PCs and cable modems.

CSRC is a directory-enabled solution that works with industry-standard Lightweight Directory Access Protocol (LDAP) Version 3 servers. A suite of products, CSRC consists of:

CSRC is part of the Cisco Service Management (CSM) system of Operations, Administration, Maintenance, and Provisioning (OAM&P) and management tools for service providers and large enterprise networks. Operating at the service, network, and element layers of the Telecommunications Management Network (TMN) model, CSRC provides subscriber-centric and customer-focused service management. It contains powerful tools for creating new services and extending them to support the specific requirements of service provider environments.

CSRC Installation Kit

The CSRC installation kit consists of the following components:

Distribution Media

The distribution media for CSRC version 1.0(2) consists of the following set of CD-ROMs:

The CSRC CD-ROM is assigned the volume name csrc_1_0_2. On Solaris, the Volume Management daemon automatically mounts on the /cdrom/csrc_1_0_2 directory.

Distribution Media Content

Table 1 lists the files and directories contained beneath the root directory of the CSRC CD-ROMs.


Table 1: CSRC CD-ROM Directory Layout
Directory Description

README.txt

Describes the CD-ROM hierarchy and explains how to contact Cisco Customer Support.

CSRC/Solaris

The CSRC software packages for Solaris: CSCOcsrcd, CSCOcsrcw, CSCOcsrcn, and CSCOcsrcu. For more information, see the Cisco Subscriber Registration Center Installation Guide for Solaris.

CSRC/NT

The CSRC software packages for Windows NT. For more information, see the Cisco Subscriber Registration Center Installation Guide for Windows NT.

docs/

CSRC product documentation in Adobe Portable Document Format (PDF). This directory includes the installation guides you need to install CSRC, and the documentation for the User Registrar and Modem Registrar applications. It also contains an HTML file, called Buglist.html, that provides information about CSRC bugs.


Note Cisco Network Registrar is available on the CNR CD-ROM, included with the CSRC distribution media.

Electronic Distribution

The CSRC electronic distribution for Solaris is a gzipped tar file called csrc_1_0_2-solaris.tar.gz, where 1_0_2 is the version number of the product (for example, 1.0(2)). The electronic distribution includes the following files and directories, also included in the CSRC directory layout:

Hardware Requirements

You can install and run CSRC on either a Solaris or Windows NT operating system. The following sections describe the hardware requirements for both platforms.

Solaris Hardware Requirements

CSRC running on Solaris requires the following hardware components:


Note Your actual configuration can include several of these components.

Table 2 lists the disk space requirements for CSRC.


Table 2: CSRC Solaris Disk Space Requirements
Component Disk Space Required

LDAP directory server

108.1 MB

CSRC

66 MB

NT Hardware Requirements

CSRC running on Windows NT requires the following hardware components:

Table 3 lists the disk space requirements for CSRC.


Table 3: CSRC NT Disk Space Requirements
Component Disk Space Required

LDAP directory server

108.1 MB

CSRC

66 MB


Note The disk requirement for the LDAP directory server increases as the directory database increases in size.

Software Requirements

CSRC requires the use of LDAP version 3 compatible directory servers. Currently, Cisco has verified Netscape Directory Server (NDS) version 4.11. Cisco does not provide these software packages. You must purchase a copy of Netscape Directory Server version from Netscape.

Table 4 lists the software packages that CSRC requires. Cisco provides the packages for which Yes is indicated in the Provided column.


Table 4: Required Software Packages
Software Package Version Provided

Cisco Network Registrar (CNR)

3.0(1)T or higher

Yes

Web browser

Netscape 4.x

Internet Explorer 4.x

No

CSRC software components

1.0(2)

Yes

LDAP version 3 compatible directory server

Netscape Directory Server 4.11

No

What's New in This Release

Cisco Subscriber Registration Center 1.0(2) offers the following features:

CSRC release 1.0(2) does not require the Netscape Application Server to be uninstalled. For more information about the upgrade procedures, see the CSRC Installation Guide for Windows NT or the CSRC Installation Guide for Solaris.
Shared cable modem support is implemented through neighborhoods. For more information, see the User Registrar User's Guide.
For more information about the new installation procedure, see the CSRC Installation Guide for Windows NT or the CSRC Installation Guide for Solaris.

CSRC Information

The following information pertains to the CSRC 1.0(2) Release.

Directory Service Settings 1.3

Some configuration settings for your Directory Service can have a dramatic impact on the performance of the Cisco Subscriber Registration Center. The specific settings required to optimize performance for your installation are based upon your particular subscriber requirements as well as your selection of platform and any other applications that may share use of LDAP.

In general, using the following index settings improves performance across the majority of CSRC users.

Index Settings

Table 5 lists and describes the settings from the Netscape Directory Service Console after CSRC installation.


Table 5: Index Settings
Index Type Where Used

macaddress

Index types "presence, equality"

(used in Modem, Computer, lease)

csrcipaddress

Index types "presence, equality"

(used in Lease)

csrcaccountnumber

Index types "presence, equality"

(used in Account, Subscriber, Computer, Modem)

csrcusername

Index types "presence, equality"

(used in Subscriber, Administrator, LDAP)

csrchostname

Index types "presence, equality"

(used in Modem, Computer, LDAP, TFTPCommand)

In addition, set the following settings to different values than the default values provided in the Netscape Directory Service installation. The specific numeric setting of each is based upon a sizing of your particular customer base.

At the Service Console (Performance Tab):

In the file config/slapd.ldbm.conf:


Note Before you edit the server, you must stop the Directory Service.

Documentation Correction

In the User Registrar User's Guide, Appendix C, error messages 13846-15906 contain the incorrect CWAF message.


Table 6: CSRC Error Messages
Name Error Number Type CWAF Message

DCF_GENERATING_SUBNET_MAP

13846

INFO5

Generating IP address to subnet option set mapping

DCF_GENERATED_SUBNET_MAP

13847

INFO5

Generated IP address to subnet option set mapping.

FW_RETRIEVED_SESSIONMGR

15000

INFO2

Retrieved access to middleware session manager

FW_INVALID_SESSIONMGR

15001

WARNING

Could not access middleware session manager

FW_RETRIEVED_SESSION

15002

INFO3

Retrieved middleware session (@1)

FW_RESETTING_MODEM

15003

INFO3

Resetting modem via SNMP reset (@1)

FW_SCHEDULE_RESET_MODEM

15004

INFO3

Scheduling modem reset via SNMP reset (@1 - @2ms)

FW_RETRIEVED_MIDDLEWARE

15005

INFO1

Retrieved access to web application framework middleware

FW_INVALID_MIDDLEWARE

15006

INFO1

Could not access web application framework middleware (@1)

FW_INVALID_APP_FILE

15007

WARNING

Error occurred parsing the application specification file
(@1 - @2)

FW_PAGE_REDIRECT

15008

INFO4

Redirecting to page (@1)

FW_HELP_ERROR

15009

WARNING

Error accessing the requested help page (@1)

FW_FILE_NOT_FOUND

15010

WARNING

Could not located the requested file (@1 in @2)

FW_FILE_ERROR

15011

WARNING

Error occurred accessing file (@1)

FW_HELP_SEE_ALSO_COUNT

15012

INFO4

Found see also entries (@1 total)

FW_HELP_PROCESS_SEE_ALSO

15013

INFO5

Processing see also entry (#@1 - @2)

FW_HELP_INVALID_CHILD

15014

INFO4

Page parent doesn't recognize it's child (@1, @2)

FW_CONSTRUCTED_MW_SESSMGR

15015

INFO3

Constructed middleware session manager (@1)

FW_NODE_MESSAGESTORE

15016

INFO3

Added message store to the result node

FW_FAILED_NEWREQUEST

15017

WARNING

Failed processing redirection request (@1)

FW_GOTO_FAILED

15018

WARNING

Failed processing goto page request (@1 - @2)

FW_CALLED_CURSORNODE_GETSTRING

15019

INFO5

Called cursor node's get string (@1)

FW_CALLED_CURSORNODE_MOVENEXT

15020

INFO5

Called cursor node's move next

FW_NO_CURRENT_PAGE

15021

WARNING

Could not access current page in session information

FW_FOUND_TEMPLATE

15022

INFO5

Found desired template file (@1)

FW_GOTO_PAGE

15023

INFO3

Processing redirection request (@1)

FW_NEWREQUEST_SAMELOGIC

15024

INFO4

Requested identical page and guid (@1)

FW_INVALID_APPLICATION

15025

WARNING

The specified application class is invalid (@1)

FW_SETUP_APPLICATION

15026

INFO5

Instantiated the specified application class (@1)

FW_NEW_NAS_SESSION

15027

INFO3

Creating new NAS session for application (@1)

FW_INVALID_SESSION

15028

WARNING

Could not create a NAS session (@1)

FW_RETRIEVING_MWSESSION

15029

INFO4

Retrieving access to the middleware session

FW_INVALID_APPLICATION_INSTANCE

15030

WARNING

Invalid application instance (@1)

FW_INVALID_MWSESSION

15031

WARNING

Invalid middleware session (@1)

FW_RETRIEVED_MWSESSION

15032

INFO3

Retrieved access to the middleware session (@1)

FW_RETRIEVE_HEADERFOOTER

15033

INFO4

Retrieving application header and footer

FW_NOAPP_SEARCHCLASSPATH

15034

WARNING

Error invalid application, searching classpath for template (@1)

FW_RENDER_ERROR

15035

WARNING

Error occurred rendering page (@1 - @2)

FW_INVALID_USERNAV

15036

INFO3

User has attempted to use back or forward button

FW_GET_TEMPLATE_VALUE

15037

INFO5

Processing template value request (@1)

FW_SET_TEMPLATE_HINT

15038

INFO5

Processing template hint (@1, @2, @3)

FW_GET_TEMPLATE_STRING

15039

INFO4

Processing template string (@1, @2)

FW_MESSAGESTORE_GETVAL

15040

INFO4

Retrieving value from message store (@1 = @2)

FW_RETRIEVING_NODE_STRING

15041

INFO5

Retrieving node's string value (@1)

FW_OBJUTIL_FAILED

15042

WARNING

Calling object utility function failed (@1)

FW_OBJUTIL_ERROR

15043

WARNING

Error occurred processing object utility (@1)

FW_ERROR_NODE_STRING

15044

WARNING

Error occurred retrieving node string (@1)

FW_MOVE_NODE_STRING

15045

INFO5

Moving to next position for template processing (@1)

FW_GET_ATTR_CURSOR

15046

INFO5

Retrieving attribute cursor for template processing (@1)

FW_TEMPLATE_OBJ_DEREF

15047

WARNING

Error occurred dereferencing object for template processing
(@1 - @2)

FW_FOUND_N_OBJECTS

15048

INFO4

Found objects of specified type (@1 - @2 total)

FW_ALREADY_REGISTERED

15049

INFO4

Specified object has already been registered (@1)

FW_REGISTER_OBJECT

15050

INFO4

Registering object with middleware cache (@1)

FW_CREATING_OBJECT

15051

INFO4

Creating object for middleware (@1)

FW_UPDATING_OBJECT

15052

INFO4

Updating object in middleware (@1)

FW_SWITCH_LOGOUT

15053

INFO1

Switching to middleware output for logging

FW_DESTROY_NAS_SESSION

15054

INFO3

Destroying NAS session for application (@1)

FW_CSRC_ROOT

15055

INFO2

CWAF layer using CSRCROOT as (@1)

FW_CSRC_ERROR

15056

WARNING

CWAF layer caught unknown exception - @1

FW_INVALID_ATTR_VALUE

15300

INFO3

Invalid attribute value (@1.@2 = @3)

FW_GETATTR_ISMULTI

15301

WARNING

Called getAttr() on multi-valued attribute (@1.@2)

FW_GETATTRLIST_NOTMULTI

15302

WARNING

Called getAttrList() on single-valued attribute (@1.@2)

FW_MISSING_ATTR_DEREF

15303

INFO3

Missing specified attribute for dereference (@1.@2)

FW_INVALID_ATTR_DEREF

15304

INFO3

Invalid attribute value for dereference (@1.@2 = @3)

FW_OUTOFBOUNDS_ATTR_DEREF

15305

INFO3

Out of bounds attempting attribute dereference (@1.@2 idx:@3)

FW_CURSOR_EOL

15306

INFO4

Reached end of cursor (@1 total)

FW_CURSOR_NEXTSLICE

15307

INFO4

Retrieving next slice from cursor (@1 of @2)

FW_CURSOR_BOL

15308

INFO4

Reached beginning of cursor (@1 total)

FW_CURSOR_PREVSLICE

15309

INFO4

Retrieving previous slice from cursor (@1 of @2)

FW_INVALID_CLASS

15310

WARNING

Class of object is not known (@1)

FW_GENERIC_OBJECT_WARNING

15311

WARNING

Unexpected object error occurred (@1)

FW_SCHEMA_PARSE_WARNING

15312

WARNING

Problems occurred parsing schema file (@1 - @2)

FW_SCHEMA_UNAVAILABLE

15313

WARNING

Error accessing current middleware schema

FW_WRITE_CHANGES_VALIDATION

15314

WARNING

Error occurred validating objects prior to committing (@1)

FW_CURSOR_GETCURRENT

15315

INFO4

Retrieving current object from cursor (@1 of @2)

FW_CURSOR_GETNEXT

15316

INFO4

Retrieving next object from cursor (@1 of @2)

FW_CURSOR_GETPREVIOUS

15317

INFO4

Retrieving previous object from cursor (@1 of @2)

FW_CURSOR_ADDOBJ

15318

INFO5

Adding object to memory cursor

FW_SETATTR_ISMULTI

15319

WARNING

Called setAttr() on multi-valued attribute (@1.@2)

FW_SETATTRLIST_NOTMULTI

15320

WARNING

Called setAttrList() on single-valued attribute (@1.@2)

URSUB_ALREADY_ACTIVATED

15500

INFO2

User is already activated, redirecting to self-administration page

URSUB_CONGRATULATIONS

15501

INFO2

User has completed activation, showing congratulations page

URSUB_APPLICATION_ERROR

15502

WARNING

Error occurred constructing user registrar subscriber application (@1)

URSUB_LOGOUT_REQUEST

15503

INFO2

User has requested the logout page, redirecting to logout logic

URSUB_INVALID_CURPAGE

15504

WARNING

Could not access the current page in the application

URSUB_FILE_NOT_FOUND

15505

WARNING

The specified file could not be found (@1 in @2)

URSUB_FILE_ERROR

15506

WARNING

Error occurred locating the specified file (@1)

URSUB_NOT_FOUND_PAGE_DESC

15507

WARNING

Could not find the current page description (@1)

URSUB_NO_CURSUB_APPLICATION

15508

WARNING

Could not access the current application context

URSUB_ENABLE_HELP

15509

INFO4

Enabling the help button

URSUB_DISABLE_HELP

15510

INFO3

Disabling help, no help available for page (@1)

URSUB_ENABLE_LOGOUT

15511

INFO4

Enabling the logout button

URSUB_USER_NOT_LOGGED_IN

15512

INFO2

User not logged in, redirecting to login page

URSUB_GOTO_PAGE

15513

INFO5

Redirecting request to page (@1)

URSUB_USE_DEFAULT_SERVICE

15514

INFO2

Configuring user with default service

URSUB_NO_DEFAULT_SERVICE

15515

INFO2

No default service, must be specified as part of subsequent workflow

URSUB_FIRST_TIME_USER

15516

INFO2

First time user, redirecting to self-activation workflow

URSUB_GENERATE_LEASE

15517

INFO3

Generating a lease for the desired object (@1 - @2)

URADM_USER_NOT_LOGGED_IN

15600

INFO2

User not logged in, redirecting to login page

URADM_GOTO_PAGE

15601

INFO5

Redirecting request to page (@1)

URADM_CREATED_ADMINISTRATOR

15602

INFO2

Administrator (@1) created new administrator (@2)

URADM_MODIFIED_ADMINISTRATOR

15603

INFO2

Administrator (@1) modified administrator (@2)

URADM_DELETED_ADMINISTRATOR

15604

INFO2

Administrator (@1) deleted administrator (@2)

URADM_HELP_NO_CURRENT_PAGE

15605

INFO2

Help could not access current page

URADM_QUERY

15606

INFO5

Query = (@1)

URADM_QUERY_RESULT

15607

INFO5

Query found (@1) matches

URADM_QUERY_NO_RESULT

15608

INFO5

Query found 0 matches

URADM_DEBUG_MESSAGE

15609

INFO5

Debug message: @1

MR_USER_NOT_LOGGED_IN

15700

INFO2

User not logged in, redirecting to login page

MR_GOTO_PAGE

15701

INFO5

Redirecting request to page (@1)

MR_CREATED_ADMINISTRATOR

15702

INFO2

Administrator (@1) created new administrator (@2)

MR_MODIFIED_ADMINISTRATOR

15703

INFO2

Administrator (@1) modified administrator (@2)

MR_DELETED_ADMINISTRATOR

15704

INFO2

Administrator (@1) deleted administrator (@2)

MR_COMPARITOR_EXCEPTION

15705

INFO3

An exception occurred comparing values (@1)

MR_INVALID_SERVICE_DEREF

15706

INFO3

Could not dereference the intended service (@1)

MR_NO_CURRENT_PAGE

15707

WARNING

Modem Registrar could not access the current page

MR_INT_CONVERSION_ERROR

15708

WARNING

An error occurred converting value to integer (@1 - @2)

MR_CUROID_VALIN

15709

INFO5

Using the current object ID from input values (@1)

MR_CUROID_NAS

15710

INFO5

Using the object ID from the NAS Session (@1)

MR_CUROID_NONE

15711

INFO4

Could not locate a current object ID

MR_INVALID_CUROID

15712

INFO4

Could not locate an object for the current OID

MR_DEBUG_MESSAGE

15713

INFO5

Debug message: @1

FW_TRACE_START

15900

INFO5

Method start: @1

FW_TRACE_CALL

15901

INFO5

Method call: @1

FW_TRACE_STOP

15902

INFO5

Method stop: @1 (in @2)

FW_TEST_HARNESS_MESSAGE

15903

INFO1

Test harness: @1

FW_EXAMPLE_PAGE_MESSAGE

15904

INFO1

Example page: @1

FW_DEBUG_MESSAGE

15905

INFO4

Debug message: @1

FW_OBJECT_COUNT

15906

INFO4

Memory usage: @1

Installation Information

Bug Number 17747---CSRC may behave incorrectly if you remove the files conf/slapd.user_at.conf and conf/slapd.user_oc.conf from the CSRC install directory. Do not remove these files. If you wish to remove CSRC data from the LDAP database, consult the CSRC installation guides.

Bug Number 44449---The CSRC uinstall utility does not stop the following services before performing an uninstall:

When the installer tries to delete files, it displays harmless error messages.

Bug Number 44455---After uninstalling CSRC on an NT machine, the CSRC uinstall utility leaves the service entries for Jrun and Apache in the registry. When you reboot your machine, you will see harmless error messages.

You should delete the following subdirectories:

Cisco Connection Online

Cisco Connection Online (CCO) is Cisco Systems' primary, real-time support channel. Maintenance customers and partners can self-register on CCO to obtain additional information and services.

Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added services to Cisco's customers and business partners. CCO services include product information, product documentation, software updates, release notes, technical tips, the Bug Navigator, configuration notes, brochures, descriptions of service offerings, and download access to public and authorized files.

CCO serves a wide variety of users through two interfaces that are updated and enhanced simultaneously: a character-based version and a multimedia version that resides on the World Wide Web (WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet e-mail, and it is excellent for quick access to information over lower bandwidths. The WWW version of CCO provides richly formatted documents with photographs, figures, graphics, and video, as well as hyperlinks to related information.

You can access CCO in the following ways:

For a copy of CCO's Frequently Asked Questions (FAQ), contact cco-help@cisco.com. For additional information, contact cco-team@cisco.com.


Note If you are a network administrator and need personal technical assistance with a Cisco product that is under warranty or covered by a maintenance contract, contact Cisco's Technical Assistance Center (TAC) at 800 553-2447, 408 526-7209, or tac@cisco.com. To obtain general information about Cisco Systems, Cisco products, or upgrades, contact 800 553-6387, 408 526-7208, or cs-rep@cisco.com.

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM, a member of the Cisco Connection Family, is updated monthly. Therefore, it might be more current than printed documentation. To order additional copies of the Documentation CD-ROM, contact your local sales representative or call customer service. The CD-ROM package is available as a single package or as an annual subscription. You can also access Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.

If you are reading Cisco product documentation on the World Wide Web, you can submit comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco. We appreciate your comments.

CSRC Bugs

For information on CSRC bugs, see the BugList.html file in the docs/ subdirectory of the CSRC CD-ROM or electronic distribution.




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Posted: Mon Jan 17 08:23:18 PST 2000
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