cc/td/doc/product/rtrmgmt/ciscoasu/class/qpm2_1
hometocprevnextglossaryfeedbacksearchhelp
PDF

Table of Contents

About This Guide

About This Guide

This preface describes who should read Using COPS QoS Policy Manager and its document conventions.

The preface covers these topics:

Who Should Read This Publication

To use COPS QoS Policy Manager (QPM-COPS), you should have an understanding of network management and TCP/IP. You should know how to use Microsoft Windows NT, and maintain complex IP networks. You should understand your network's application traffic behavior and application service priorities.

An understanding of QoS mechanisms and features, and their applicability to your network environment is required. Cisco recommends that you read other sources on Quality of Service to get a complete understanding of this complex subject.

Online Help and Document Conventions

COPS QoS Policy Manager's (QPM-COPS) online help system provides task-oriented help and context-sensitive online help that is available from every page that contains a Help button.

The help system includes an index and is organized the same way as the QPM-COPS documentation set so that you need only once learn where to find a specific piece of information.

Using the Online Help

QPM-COPS is installed into the CiscoWorks2000 application interface. QPM-COPS includes online help that provides procedural and conceptual information to assist you in using the product.

The online help includes a table of contents, an index, a glossary, and the ability to search the help for keywords of your choosing. You can search just the QPM-COPS help system, or you can search the help systems for all installed CiscoWorks2000 applications.

You can access online help in any of these ways:

To print a copy of the manual associated with the application, or to view or search an Adobe Acrobat version of the help system, click the PDF button in the top left frame. You must install the free Adobe Acrobat Reader, either as an independent application or as a plug-in to your browser, to view PDF files.

From Acrobat, you can search the entire manual, print the entire manual or selected pages, or read the manual online. Click the Bookmarks and Page button to view a table of contents for the document in the left-hand margin if it is not already displayed. These bookmarks provide an easy way to navigate through the document.

For more information on using the online help, click the Help button in the upper right frame in the online help.

Document Conventions

This document uses these conventions:

Notes use the following conventions:


Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the publication.

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM, a member of the Cisco Connection Family, is updated monthly. Therefore, it might be more current than printed documentation. To order additional copies of the Documentation CD-ROM, contact your local sales representative or call customer service. The CD-ROM package is available as a single package or as an annual subscription. You can also access Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.

If you are reading Cisco product documentation on the World Wide Web, you can submit comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco. We appreciate your comments.

Cisco Connection Online

Cisco Connection Online (CCO) is Cisco Systems' primary, real-time support channel. Maintenance customers and partners can self-register on CCO to obtain additional information and services.

Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added services to Cisco's customers and business partners. CCO services include product information, product documentation, software updates, release notes, technical tips, the Bug Navigator, configuration notes, brochures, descriptions of service offerings, and download access to public and authorized files.

CCO serves a wide variety of users through two interfaces that are updated and enhanced simultaneously: a character-based version and a multimedia version that resides on the World Wide Web (WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet e-mail, and it is excellent for quick access to information over lower bandwidths. The WWW version of CCO provides richly formatted documents with photographs, figures, graphics, and video, as well as hyperlinks to related information.

You can access CCO in the following ways:

For a copy of CCO's Frequently Asked Questions (FAQ), contact cco-help@cisco.com. For additional information, contact cco-team@cisco.com.


Note If you are a network administrator and need personal technical assistance with a Cisco product that is under warranty or covered by a maintenance contract, contact Cisco's Technical Assistance Center (TAC) at 800 553-2447, 408 526-7209, or tac@cisco.com. To obtain general information about Cisco Systems, Cisco products, or upgrades, contact 800 553-6387, 408 526-7208, or cs-rep@cisco.com.


hometocprevnextglossaryfeedbacksearchhelp
Posted: Mon Jun 12 04:53:04 PDT 2000
Copyright 1989 - 2000©Cisco Systems Inc.