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About This Guide

About This Guide

The Cisco 6260 NI-2 Element Manager User Guide is a comprehensive guide to operating the Cisco Digital Subscriber Line Manager (CDM) software. CDM software allows you to manage Cisco DSLAMs (elements) and Cisco DSLAM components (objects) on your network. This guide is designed to help you use the CDM software efficiently. It describes each function within CDM and provides screen samples and tips for configuring your system.

To operate CDM software, you need the following:

Audience

The Cisco 6260 NI-2 Element Manager User Guide is intended for all personnel using CDM software. You should be familiar with SUN PCs and the UNIX interface: Simple command actions such as mouse clicking and keyboard entries are frequently used throughout this guide.

You should also be familiar with basic telephony concepts, the Cisco 6260 DSL access concentrator, and have attended a CDM training session conducted by a qualified Cisco Systems representative. We recommend that you read the Cisco 6260 NI-2 Element Manager User Guide guide before you begin operating CDM software.

Document Organization

This guide is organized as follows:

"Cisco 6260 Hardware Overview," presents an overview of the concepts used in the Cisco 6260 DSLAM. (If you are familiar with Cisco 6260 concepts, you can skip Chapter 1 and go directly to Chapter 2.)

"CDM Software Overview," presents an overview of the concepts used in the Cisco EMF and CDM software. (If you are familiar with Cisco EMF and CDM concepts, you can skip Chapter 2, and go directly to Chapter 3 to begin configuring your system.)

"Getting Started," describes the tasks you must perform to begin working with Cisco CDM software.

"Adding Subscribers and Profiles," describes how to add subscribers and apply profiles to a subscriber.

"Maintaining System Performance," describes how to back up and restore configuration information, download new Cisco IOS image software, and review the log files so you can maintain the system at its peak level of performance.

"Viewing Alarms," describes how to view alarms generated by the Cisco 6260.

"Viewing Status," describes how to derive detailed status information for Cisco 6260 objects.

"Viewing Current Performance Data," describes how to view real-time, current performance information.

"Viewing Historical Performance Data," describes how to display historical data as well as current data in the form of a line chart, bar chart, or table.

"Managing Inventory," describes how to display inventory details for the Cisco DSLAM chassis and each object within the chassis.

Document Conventions

This guide uses the following font conventions.

Times bold---Indicates that you must perform an action.

Example: To view the parameters for a profile, click the Profile tab.

Italics---Indicates the name of a publication, or for emphasis.

Example: Refer to the Cisco Digital Subscriber Line Manager User Guide.

Courier bold---Indicates text that you must type at a prompt.

Example: Type /opt/cemf/bin/cemf session at the UNIX prompt.

This guide uses the following consistent visual clues to identify text and important descriptions:


Tips Means the following are useful tips.


Note Means reader take note. Notes contain helpful suggestions.


Caution Means reader be careful. In this situation, you might do something that could result in loss of data.

Related Documentation

You may want to refer to the following documents that apply to your CDM element manager configuration:

Obtaining Documentation

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly. Therefore, it is probably more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.

Ordering Documentation

Registered CCO users can order the Documentation CD-ROM and other Cisco Product documentation through our online Subscription Services at http://www.cisco.com/cgi-bin/subcat/kaojump.cgi.

Nonregistered CCO users can order documentation through a local account representative by calling Cisco corporate headquarters (California, USA) at 408 526-4000 or, in North America, call 800 553-NETS (6387).

Obtaining Technical Assistance

Cisco provides Cisco Connection Online (CCO) as a starting point for all technical assistance. Warranty or maintenance contract customers can use the Technical Assistance Center. All customers can submit technical feedback on Cisco documentation using the web, e-mail, a self-addressed stamped response card included in many printed docs, or by sending mail to Cisco.

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CCO's broad range of features and services helps customers and partners to streamline business processes and improve productivity. Through CCO, you will find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online support services, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.

Customers and partners can self-register on CCO to obtain additional personalized information and services. Registered users may order products, check on the status of an order and view benefits specific to their relationships with Cisco.

You can access CCO in the following ways:

You can e-mail questions about using CCO to cco-team@cisco.com.

Technical Assistance Center

The Cisco Technical Assistance Center (TAC) is available to warranty or maintenance contract customers who need technical assistance with a Cisco product that is under warranty or covered by a maintenance contract.

To display the TAC web site that includes links to technical support information and software upgrades and for requesting TAC support, use www.cisco.com/techsupport.

To contact by e-mail, use one of the following:

Language E-mail Address

English

tac@cisco.com

Hanzi (Chinese)

chinese-tac@cisco.com

Kanji (Japanese)

japan-tac@cisco.com

Hangul (Korean)

korea-tac@cisco.com

Spanish

tac@cisco.com

Thai

thai-tac@cisco.com

In North America, TAC can be reached at 800 553-2447 or 408 526-7209. For other telephone numbers and TAC e-mail addresses worldwide, consult the following web site: http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml.

Documentation Feedback

If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.

You can e-mail your comments to bug-doc@cisco.com.

To submit your comments by mail, for your convenience many documents contain a response card behind the front cover. Otherwise, you can mail your comments to the following address:

Cisco Systems, Inc.
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We appreciate and value your comments


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Posted: Sat Jul 29 07:12:35 PDT 2000
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