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Viewing Alarms

Viewing Alarms

The CDM enables you to identify faults or alarms generated by a Cisco DSLAM. When a fault occurs on a managed object in the network, the CDM receives immediate notification. When you open the Cisco EMF Browser (Events) from the launchpad, the presence of an alarm is indicated by the color used to depict the network objects. The color code of an object indicates its operational status.

SNMP traps raise alarms on the CDM. You can detect the source of an alarm by using the Event Browser to navigate through the network object hierarchy to the affected object. Alarms are propagated up the element hierarchy according to severity (refer to Table 6-1). All alarms are stored within the Event Browser, which displays both current and historical data. For further information on Event Browser, refer to the Cisco Element Management Framework User Guide.

This chapter includes information on the following topics pertaining to Cisco DSLAM alarms:

Viewing Alarms


Step 1 You can open the Event Browser (Events) two ways:

The Query Editor window appears. Set your query within the tabs provided. The Event Browser then displays all alarms matching your query criteria.
Refer to the Cisco Element Management Framework User Guide for detailed information on the Query Editor.


Refer to the Cisco Element Management Framework User Guide for detailed information on the Query Editor.

Viewing ATM Interface Faults

You can view faults on ATM Interfaces for a specified interface.


Step 1 In the Map Viewer (Viewer) application, in the CDM Manager view, right-click the desired chassis object and select Cisco DSL Manager > Physical > Interface > ATM > Faults.

The ATM Interface Faults window appears (Figure 6-1).


Figure 6-1: ATM Interface Faults---Fault Tab


Step 2 From the list boxes at left, select the relevant chassis, card, and ATM interface. The fault information for the selected ATM interface appears in the Fault tab at right.


Fault Tab

The Fault tab consists of three areas: General Errors, SONET Frame Errors (not applicable to Cisco DSLAMs), and DS1/E1/DS3/ E3 Errors (not applicable to Cisco DSLAMs).

General Errors

The General Errors area displays the following error information:

Transmitted Message Errors---the number of Incorrect Messages transmitted on the interface. The Incorrect Messages Counter reflects any sort of incorrect information in a message.

Detected Message Errors---the number of Incorrect Messages detected on the interface. The Incorrect Messages Counter reflects any sort of incorrect information in a message.

SSCOP Errored PDUs---the sum of the following errors: Invalid PDUs are defined in SSCOP and consist of PDUs with incorrect length (MAA-ERROR code U); undefined PDU type code; or not 32-bit aligned. PDUs that result in MAA error codes are discarded.

Sonet Frame Errors

The Sonet Frame Errors area is not applicable to Cisco DSLAMs.

DS1/E1/DS3/E3 Errors

The DS1/E1/DS3/E3 Errors area is not applicable to Cisco DSLAMs.

Determining Alarm Severity

The following table lists the possible alarm colors and the alarm severity each color represents.


Table 6-1: Severity Colors
Color Severity of Alarms

Red

Critical

Orange

Major

Yellow

Minor

Cyan

Warning

Green

No Alarms (Normal)

Blue

Card Decommissioned or Not Installed

White

Informational

Dark Green

Pre-Provisioned

Identifying CDM Alarms

The following tables list alarms that potentially can be reported through CDM against specific objects in a Cisco Digital Subscriber Line Access Multiplexer (DSLAM) chassis.


Table 6-2: Alarms Associated with a DMT Card
Severity Description

Major

Card missing from a provisioned slot

A card has been detected but it is not communicating with the system control processor.

Minor

A card was inserted in the slot that did not match the type that was pre-provisioned for the slot.

A card is detected in this slot but it is not a valid card for this slot or is invalid for the system configuration.

Minor

Card reset unexpectedly

Info

Card was detected (Card software was loaded.)


Table 6-3: Alarms Associated with a Chassis
Severity Description

Major

Multiple fans have failed.

One or both of the fan trays have been removed or are missing.

The two power units installed are not compatible.

The input voltage to one or both of the power modules is outside of its acceptable range.

The current through one or both of the power modules is excessive.

The fan output voltage from one or both of the power modules is outside of its acceptable range.

One or both of the power units are reporting a fault condition. The fault is either over temp, output failure or input failure.

The power supply is over its temperature limit.

Minor

A single fan has failed.

The power module is not detected by the NI-2. This only occurs if the power module has been provisioned.

The power module installed does not match the provisioned type.

An alarm has been detected on the station alarm 2 input.

An alarm has been detected on the station alarm 3 input.

NA

The circuit breaker on the power module has tripped due to an over-current fault.


Table 6-4: Alarms Associated with an ADSL Line
Severity Description

Minor

ATU-C port failure

Upstream Rate not above Min_rate

Downstream Rate not above Min_rate

The modem is reporting an near end LOS, LOF, or LOCD or a far end LPR failure.


Table 6-5: Alarms Associated with an NI-2
Severity Description

Major

Loss of timing reference

Various buffer overflows


Table 6-6: Alarms Associated with an OC-3 Port
Severity Description

Major

ATU-C port failure

Upstream Rate not above Min_rate

Downstream Rate not above Min_rate

The modem is reporting an near end LOS, LOF, or LOCD or a far end LPR failure.

SONET: Line RDI received. This is equivalent to Line FERF.

SONET: Line AIS received

SONET: Loss of Frame condition

SONET: Loss of Signal detected by SONET device

The OC-3 (if this is a OC-3 card) or STM1 (if this is an STM1 card) port has failed.

Minor

SONET: Incorrect Payload type Signal Label Mismatch


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Posted: Sat Jul 29 06:57:03 PDT 2000
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