Message and Recovery Procedures

This chapter lists the Catalyst 5000 series switch system messages by facility. Within each facility, the messages are listed by severity level from 0 to 7. Each message is followed by an explanation and a recommended action.

Note The messages listed in this chapter do not include the date/time stamp designation; if configured for system log messaging, the message displays the date and time the condition occurred.

System Messages

This section contains the Catalyst 5000 series switch system messages, including system semaphore messages.

Error Message SYS-0: "Temp Critical Okay"

Explanation This message indicates the temperature has returned to under 40°C (104°F); this message applies only to the redundant supervisor module in the Catalyst 5500 switch.

Recommended Action This message is provided for information only.

Error Message SYS-0: "Temp Critical Failure"

Explanation This message indicates the temperature is above 50°C (122°F). The system automatically powers down after 5 minutes; this message applies only to the redundant supervisor module in the Catalyst 5500 switch.

Recommended Action Power down the system and contact your technical support representative.

Error Message SYS-0: "Temp Critical Recovered"

Explanation This message indicates the temperature has dropped back to below 50°C (122°F) and the automatic power down has been cancelled; this message applies only to the redundant supervisor module in the Catalyst 5500 switch.

Recommended Action This message is provided for information only.

Error Message SYS-1: "Path Test Failure received from Module [dec]"

Explanation This message indicates the test of the local data path from module [dec] has failed, where [dec] is the module number.

Recommended Action Use the show log [mod_num] command to display Path Test Failure information. Contact your technical support representative.

Error Message SYS-1: "Module [dec] has invalid MAC address, [chars]"

Explanation This message indicates the supervisor engine module [dec] has an invalid Media Access Control (MAC) address, [chars], where [dec] is the module number, and [chars] could be remains offline or bypass enabled.

Recommended Action This message is provided for information only, but could indicate the MAC address of the supervisor engine module is the same as the default MAC address (00-40-4b-ff-00-00). Use the show mac [mod_num/port_num] command to check the module's MAC address. If the listed MAC address is the default MAC address, contact your technical support representative.

Error Message SYS-1: "Chassis has invalid MAC address, [chars]"

Explanation This message indicates the chassis has an invalid MAC address, where [chars] could be remains offline or bypass enabled.

Recommended Action This message is provided for information only, but could indicate the MAC address of the chassis is the same as the default MAC address (00-40-4b-ff-00-00). Use the show module [mod_num/port_num] command to check the chassis's MAC address. If the listed MAC address is the default MAC address, contact your technical support representative.

Error Message SYS-1: "Chassis Serial EEPROM [chars]"

Explanation This message indicates the status of the chassis serial electrically erasable programmable read-only memory (EEPROM), where [chars] could be data invalid or checksum failed.

Recommended Action Contact your technical support representative.

Error Message SYS-2: "Power Supply [dec] Okay"

Explanation This message indicates the power supply has been turned on or has returned to a proper state, where [dec] is the power supply number.

Recommended Action This message is provided for information only.

Error Message SYS-2: "Power Supply [dec] Failed"

Explanation This message indicates the power supply [dec] has failed, where [dec] is the power supply number.

Recommended Action Replace the indicated power supply.

Error Message SYS-2: "Fan Okay"

Explanation This message indicates the fan tray has been plugged back in or has returned to a proper state.

Recommended Action This message is provided for information only.

Error Message SYS-2: "Fan Failed"

Explanation This message indicates the fan has failed.

Recommended Action Replace the fan.

Error Message SYS-2: "Temp high Okay"

Explanation This message indicates the temperature has returned to a normal state (20-40°C or 68°F-104°F).

Recommended Action This message is provided for information only.

Error Message SYS-2: "Temp high Failure"

Explanation This message indicates the temperature is between 40-50°C (104°F-122°F); this message applies only to the redundant supervisor module in the Catalyst 5500 switch.

Recommended Action This message is provided for information only, but note, if the temperature exceeds 50°C (122°F), the "Temp Critical Failure" message appears and the system automatically powers down after 5 minutes.

Error Message SYS-3: "Bad MII status: Port [dec] / [dec], [chars]"

Explanation This message indicates the bad status of a media-independent interface (MII) transceiver. The [dec] / [dec] indicates the [mod_num]/[port_num]; [chars] indicates if diagnostics have failed or communication has failed.

Recommended Action Install a new MII transceiver; if this message reappears, contact your technical support representative.

Error Message SYS-3: "Module [dec] is in offline diag mode"

Explanation This message indicates module [dec] is in offline diagnostics mode, where [dec] is the module number.

Recommended Action This message is provided for information only, but could indicate a problem exists with the diagnostic testing. If this is the case, contact your technical support representative.

Error Message SYS-3: "Module [dec] waiting for download"

Explanation This message indicates the module [dec] is waiting for download, where [dec] is the module number.

Recommended Action This message is provided for information only, but could indicate a problem exists with the download task. If this is the case, contact your technical support representative.

Error Message SYS-3: "Module [dec] runtime image differs from flash image." SYS-1: "The NVRAM update tasks will not be running." SYS-1: "Please reset the system to rectify the problem."

Explanation This message indicates the following: the runtime image of module [dec] differs from the Flash image; the nonvolatile random-access memory (NVRAM) update task is not running; and a system reset must be performed to correct the problem; [dec] is the module number.

Recommended Action Perform a system reset. If this message reappears, contact your technical support representative.

Error Message SYS-3: "[chars] not able to establish connection with standby"

Explanation This message indicates [chars] is unable to establish a Transmission Control Protocol/Internet Protocol (TCP/IP) connection with the standby supervisor, where [chars] is the active supervisor. It can be due to a faulty supervisor card or some other problem in the system.

Recommended Action Perform a system reset. If this message reappears, contact your technical support representative.

Error Message SYS-3: "[chars] unable to copy flash into DRAM"

Explanation This message indicates [chars] is unable to uncompress the Flash code and download into dynamic random-access memory (DRAM), where [chars] is the task name.

Recommended Action This condition is possibly due to a bad or corrupted Flash; contact your technical support representative.

Error Message SYS-3: "[chars] active unable to send the data from standby"

Explanation This message indicates an error occurred during Flash code copy from the [chars] active to the standby supervisor, where [chars] is the active supervisor card.

Recommended Action TCP/IP connection may be broken due to some problem in the system. Contact your technical support representative.

Error Message SYS-3: "[chars] active unable to receive the data from standby"

Explanation This message indicates an error occurred during Flash code copy from the [chars] active to the standby supervisor, where [chars] is the active supervisor card.

Recommended Action TCP/IP connection may be broken due to some problem in the system. Contact your technical support representative.

Error Message SYS-3: "[chars] active -> standby is out of sync"

Explanation This message indicates the duplicate Flash synchronization process between active and standby is not working due to some problems in the system, where [chars] is the task name.

Recommended Action Contact your technical support representative.

Error Message SYS-3: "[chars] active -> status failed received from standby"

Explanation This message indicates the standby supervisor was unable to process a TCP/IP request sent by the active supervisor, where [chars] is the task name.

Recommended Action There may be some problem with the standby supervisor; contact your technical support representative.

Error Message SYS-3: "[chars] standby task SOCKET call failed"

Explanation This message indicates the TCP/IP "socket" call failed, where [chars] is the standby supervisor. In this case, the duplicate flash and NVRAM synchronization tasks do not run.

Recommended Action Contact your technical support representative.

Error Message SYS-3: "[chars] standby task BIND call failed"

Explanation This message indicates the TCP/IP "bind" call failed, where [chars] is the standby supervisor. In this case, the duplicate Flash and NVRAM synchronization tasks do not run.

Recommended Action Contact your technical support representative.

Error Message SYS-3: "[chars] standby task LISTEN call failed"

Explanation This message indicates the TCP/IP "listen" call failed, where [chars] is the standby supervisor. In this case, the duplicate Flash and NVRAM synchronization tasks do not run.

Recommended Action Contact your technical support representative.

Error Message SYS-3: "[chars] standby task ACCEPT call failed"

Explanation This message indicates the TCP/IP "accept" call failed, where [chars] is the standby supervisor. In this case, the duplicate Flash and NVRAM synchronization tasks do not run.

Recommended Action Contact your technical support representative.

Error Message SYS-3: "[chars] unknown message received from the active"

Explanation This message indicates the standby supervisor received an unsolicited TCP/IP message from the active supervisor, where [chars] is the standby supervisor.

Recommended Action Contact your technical support representative.

Error Message SYS-3: "[chars] standby unable to send the data from standby"

Explanation This message indicates the standby supervisor is not able to send data to the active supervisor due to some problem in the system, where [chars] is the task name.

Recommended Action Contact your technical support representative.

Error Message SYS-3: "[chars] standby unable to receive the data from standby"

Explanation This message indicates the standby supervisor is not able to receive data from the active supervisor due to some problem in the system, where [chars] is the task name.

Recommended Action Contact your technical support representative.

Error Message SYS-3: "[chars] active -> standby is out of sync"

Explanation This message indicates the standby supervisor is not able to receive or send data from the active supervisor due to some problem in the system, where [chars] is the task name.

Recommended Action Contact your technical support representative.

Error Message SYS-3: "[chars] standby FLASH programming failed"

Explanation This message indicates the Flash programming of the standby supervisor failed, where [chars] is the task name.

Recommended Action Contact your technical support representative.

Error Message SYS-3: "[chars] unknown ERROR message received"

Explanation This message indicates an unknown error message has been received, where [chars] is the task name.

Recommended Action Contact your technical support representative.

Note The next message appears as four lines.

Error Message SYS-3: "Module [dec] mismatch of config and actual. [chars]" SYS-3: "*Config:[chars]" SYS-3: "*Actual:[chars]" SYS-3: "Insert config type module or do a 'clear config [dec]'"

Explanation These messages resulted from a module being inserted into a slot that had been configured for another module type, where module [dec] is the module number; [chars] is either an empty field or Ports disabled; Config [chars] is the description of the module configured in NVRAM; and Actual [chars] is the description of the module inserted in the slot.

Recommended Action Insert a module which matches the slot configuration, or use the clear config command to the slot; if this message reappears, contact your technical support representative.

Error Message SYS-3: "Checksum failed on [chars] block"

Explanation This message indicates an NVRAM checksum failure has occurred on [chars] block, where [chars] is the block name.

Recommended Action Contact your technical support representative.

Error Message SYS-3: "Standby Supervisor Module [dec] is running BOOT code"

Explanation This message indicates the standby supervisor module [dec] is running BOOT code, where [dec] is the module number.

Recommended Action This message is provided for information only, but could indicate either the boot jumper is ON or the supervisor's Flash is corrupted. If the boot jumper is ON, then remove the boot jumper for the card to execute Flash image. If you suspect the supervisor's Flash is corrupted, wait for the active supervisor to reprogram the Flash. If this message reappears, contact your technical support representative.

Error Message SYS-3: "[chars] block deallocated"

Explanation This message is displayed after an NVRAM failure and is marked so the block is not used again. [chars] is the block name.

Recommended Action Contact your technical support representative.

Error Message SYS-3: "SEMAPHORE: inv sem_id:[hex] ([chars],[chars])"

Explanation This message indicates an invalid semaphore is being requested by the specified task's function, where [hex] is the semaphore ID value, the first [chars] is the task name, and the second [chars] is the function name.

Recommended Action The system has an internal error if this message is shown; contact your technical support representative.15

Error Message SYS-3: "SEMAPHORE: inv magic number:[hex] ([chars],[chars])"

Explanation This message indicates the magic number for a semaphore being requested by the specified task's function is invalid, where [hex] is the magic number, the first [chars] is the task name, and the second [chars] is the function name.

Recommended Action The system has an internal error if this message is shown; contact your technical support representative.

Error Message SYS-3: "SEMAPHORE: [chars] request more than one ([chars],req=[chars])"

Explanation This message indicates a task requests another semaphore while it is already holding a semaphore, where the first [chars] is the task name, the second [chars] is the current holding semaphore name, and the last [chars] is the requested semaphore name.

Recommended Action The system has an internal error if this message is shown; contact your technical support representative.

Error Message SYS-3: "SEMAPHORE: dequeued pid([dec]) not found"

Explanation This message indicates the task being removed from a semaphore's waiting list does not exist, where [dec] is the task ID number.

Recommended Action The system has an internal error if this message is shown; contact your technical support representative.

Error Message SYS-3: "SEMAPHORE: no waiting task to dequeue"

Explanation This message indicates the semaphore could not find its waiting list while a task is to be removed from it.

Recommended Action The system has an internal error if this message is shown; contact your technical support representative.

Error Message SYS-3: "FCP Exception received from Module [dec]"

Explanation This message indicates a Fiber Distributed Data Interface (FDDI) Control Processor (FCP) Exception has been received from module [dec], where [dec] is the module number.

Recommended Action Use the show log [mod_num] command to display FCP information. Contact your technical support representative.

Error Message SYS-3: "DMP Exception received from Module [dec]"

Explanation This message indicates a Data Movement Processor (DMP) Exception has been received from module [dec], where [dec] is the module number.

Recommended Action Use the show log [mod_num] command to display DMP information. Contact your technical support representative.

Error Message SYS-3: "Module [dec] failed configuration"

Explanation This message indicates module [dec] has failed configuration, where [dec] is the module number.

Recommended Action Try resetting the module again; if this message reappears, remove and then reinsert the module; if this message reappears, insert a new module; if this message reappears a third time, contact your technical support representative.

Error Message SYS-3: "Module [dec] failed due to [chars]"

Explanation This message indicates module [dec] has failed due to [chars], where [dec] is the module number, and [chars] is one of the following: LTL0, LTL1, or LTL2 Error, CBL0, CBL1, or CBL2 Error, or diagnostics. LTLn Error is a local target logic (LTL) error; CBLn Error is the color blocking logic (CBL) error; and diagnostics is the FDDI self-test. The diagnostics designation is only displayed for the FDDI card.

Recommended Action Try resetting the module; if this message reappears, insert a new module; if this message appears again, contact your technical support representative.

Error Message SYS-3: "Minor problem in Module [dec]"

Explanation This message indicates a module [dec] has failed the self-test, where [dec] is the module number.

Recommended Action Try resetting the module; if this message reappears, insert a new module; if this message reappears, contact your technical support representative.

Error Message SYS-4: "Exceeded max limit of ATM cards, failing following ATM module"

Explanation This message indicates the number of Asynchronous Transfer Mode (ATM) cards installed exceeds the chassis maximum.

Recommended Action Remove the appropriate number of ATM cards. If this message reappears, contact your technical support representative.

Note The next message does not appear if you are connected to the Catalyst 5000 series switch through a Telnet session.

Error Message SYS-5: "Module [dec] has been inserted"

Explanation This message indicates module [dec] has been inserted, where [dec] is the module number.

Recommended Action This message is provided for information only, but if a module is inserted and the message does not appear, this could indicate a problem. Use the show module or show port [mod_num/port_num] command to verify the system has acknowledged the module and brought it online. If not, contact your technical support representative.

Note The next message does not appear if you are connected to the Catalyst 5000 series switch through a Telnet session.

Error Message SYS-5: "Module [dec] has been removed"

Explanation This message indicates module [dec] has been removed, where [dec] is the module number.

Recommended Action This message is provided for information only, but if a module is removed and the message does not appear, this could indicate a problem. Use the show port [mod_num/port_num] command to query the module. The system should respond as follows: Module n is not installed. If not, contact your technical support representative.

Error Message SYS-5: "Module [dec] is in standby mode"

Explanation This message indicates module [dec] is in standby mode, where [dec] is the module number.

Recommended Action This message is provided for information only.

Error Message SYS-5: "Module [dec] FLASH programming [chars]"

Explanation This message applies to intelligent cards only, and indicates the Flash programming condition of the module [dec], where [dec] is the module number, and [chars] could be complete or failed.

Recommended Action This message is provided for information only, but could indicate Flash programming has failed. If this is the case, contact your technical support representative.

Error Message SYS-5: "[chars]"

Explanation An informational message; examples are listed below:

Sample message: Module 10 online No more messages coming Exception data: xxx Exception data: yyy

Recommended Action This message is provided for information only.

Error Message SYS-5: "System reset from [chars]\n"

Explanation This message indicates the system has been reset from [chars]\n, where [chars]\n could be console number if the request is from a console session, or IP address if the request is from a Telnet session or Simple Network Management Protocol (SNMP).

Recommended Action This message is provided for information only.

Error Message SYS-5: "System reset from [chars] by [chars]\n"

Explanation This message indicates the system has been reset from [chars] by [chars]\n, where [chars] could be console if the request is from a console session, or IP address if the request is from a Telnet session or SNMP; [chars]\n could be the login username, if required.

Recommended Action This message is provided for information only.

Error Message SYS-5: "Module [dec] reset from [chars]\n"

Explanation This message indicates module [dec] has been reset from [chars]\n, where [dec] is the module number and [chars]\n could be console if the request is from a console session, or an IP address if the request is from a Telnet session or SNMP.

Recommended Action This message is provided for information only.

Error Message SYS-5: "Module [dec] reset from [chars] by [chars]\n"

Explanation This message indicates module [dec] has been reset from [chars] by [chars]\n, where [dec] is the module number and [chars] could be console if the request is from a console session, or an IP address if the request is from a Telnet session or SNMP; [chars]\n could be the login username, if required.

Recommended Action This message is provided for information only.

Error Message SYS-5: "Module [dec] is online"

Explanation This message indicates module [dec] passed diagnostic self-test and is online, where [dec] is the module number.

Recommended Action This message is provided for information only.

Error Message SYS-6: "[chars]"

Explanation This message is used only by the broadcast CLI engineering command. You can type in any string for testing purposes.

Recommended Action This message is provided for information only.

Cisco Group Management Protocol Messages

This section contains the Catalyst 5000 series switch Cisco Group Management Protocol (CGMP) messages.

Note The next message appears as two lines.

Error Message CGMP-6: "Recd a CGMP leave msg on [dec]/[dec] vlan [dec]" CGMP-6: "GDA: [chars] USA: [chars]"

Explanation These messages indicate a CGMP leave message has been received, where [dec]/[dec] is the [mod_num/port_num] and vlan [dec] is the VLAN number and lists the GDA and USA addresses where the first [chars] is the group destination address and second [chars] is the unicast source address. The group destination address is the destination MAC multicast address for a particular IP multicast group. The unicast source address is the MAC address of the host participating in the multicast group.

Recommended Action This message is provided for information only.

Error Message CGMP-6: "Received topology change in vlan [dec]"

Explanation This message indicates a topology change in VLAN [dec] has been received, where [dec] is the VLAN number.

Recommended Action This message is provided for information only.

VLAN Trunking Protocol Messages

This section contains the Catalyst 5000 series switch VLAN Trunking Protocol (VTP) messages.

Error Message VTP-1: "VTP: drop incorrect download buffer"

Explanation This message indicates all virtual LAN (VLAN) addresses are missing.

Recommended Action Contact your technical support representative.

Error Message VTP-2: "VTP mode changed to transparent"

Explanation This message indicates the VTP mode has changed to transparent mode.

Recommended Action Contact your technical support representative.

Message VTP-2: "VTP mode changed to client"

Explanation This message indicates the VTP mode has changed to client mode.

Recommended Action Contact your technical support representative.

Cisco Discovery Protocol Messages

This section contains the Catalyst 5000 series switch Cisco Discovery Protocol (CDP) messages.

Error Message CDP-3: "Transmit failure on port [dec]/[dec]"

Explanation This message indicates a transmit failure occurred on port [dec]/[dec], where [dec]/[dec] is the [mod_num]/[port_num].

Recommended Action Contact your technical support representative.

Error Message CDP-7: "Packet dropped as CDP is disabled on port [dec]/[dec]"

Explanation This message indicates a packet dropped as CDP was disabled on port [dec]/[dec], where [dec]/[dec] is the [mod_num]/[port_num].

Recommended Action Check the CDP port status; if the port is disabled, enable it; if the port is enabled, contact your technical support representative.

D ynamic Inter-Switch Link Messages

This section contains the Catalyst 5000 series switch Dynamic Inter-switch Link (DISL) messages.

Error Message DISL-3: "Port [dec]/[chars] failed to become trunk"

Explanation This message indicates the port [dec]/[chars] has failed to become trunked, where [dec]/[chars] is [mod_num]/[port_range].

Recommended Action Perform the following, retrying the connection after each step:

Step 1 Check the total memory available; if close to 0, this might be the cause of the failure; contact your technical support representative. If total memory available is not close to 0, proceed to the next step.

Step 2 Check the status of the Serial Communications Protocol (SCP) and observe the count field; if the count rises, this might be the cause of the failure; contact your technical support representative. If the count does not rise, contact your technical support representative.

Error Message DISL-3: "Port [dec]/[chars] failed to become non-trunk"

Explanation This message indicates the port [dec]/[chars] has failed to become nontrunked, where [dec]/[chars] is the [[mod_num]]/[port_range].

Recommended Action Perform the following, retrying connection after each step:

Step 1 Check the total memory available; if close to 0, this may be the cause of the failure; contact your technical support representative. If total memory available is not close to 0, proceed to the next step.

Step 2 Check the status of the SCP protocol and observe the count field; repeat several times. If the count rises, this might be the cause of the failure; contact your technical support representative. If the count does not rise, contact your technical support representative.

Error Message DISL-5: "Port [dec]/[chars] has become trunk"

Explanation This message indicates the port [dec]/[chars] has become trunked, where [dec]/[chars] is the [mod_num]/[port_range].

Recommended Action This message is provided for information only.

Error Message DISL-5: "Port [dec]/[chars] has become non-trunk"

Explanation This message indicates the port [dec]/[chars] has become nontrunked, where [dec]/[chars] is the [mod_num]/[port_range].

Recommended Action This message is provided for information only.

E ncoded Address Recognition Logic Messages

This section contains the Catalyst 5000 series switch Encoded Address Recognition Logic (EARL) messages.

Error Message EARL-3: "Bad color read from EARL"

Explanation This message indicates an EARL entry has an invalid VLAN.

Recommended Action Contact your technical support representative.

Error Message EARL-3: "Can't remove timer [dec] from vlan [dec]"

Explanation This message indicates the EARL cannot remove the aging timer for this VLAN, where timer [dec] is the timer number and vlan [dec] is the VLAN number.

Recommended Action Contact your technical support representative.

Error Message EARL-3: "Can't set timer [dec] from vlan [dec]"

Explanation This message indicates the EARL cannot set the aging timer for this VLAN, where timer [dec] is the timer number and vlan [dec] is the VLAN number.

Recommended Action Contact your technical support representative.

Error Message EARL-3: "LTL : Failure with module [dec]"

Explanation This message indicates the EARL cannot program the LTL of the module, where [dec] is the module number.

Recommended Action Contact your technical support representative.

Error Message EARL-5: "FDDI failure"

Explanation This message indicates the EARL cannot program the FDDI.

Recommended Action Contact your technical support representative.

S imple Network Management Protocol Messages

This section contains the Catalyst 5000 series switch Simple Network Management Protocol (SNMP) messages.

Error Message SNMP-2 "Can't open TCP socket for [dec]"

Explanation This message indicates the TCP socket for [dec] cannot be opened, where [dec] is the TCP port number.

Recommended Action Reboot the system.

Error Message SNMP-3: "Can't open UDP socket for [dec]"

Explanation This message indicates the User Datagram Protocol (UDP) socket for [dec] cannot be opened, where [dec] is the UDP port number.

Recommended Action Reboot the system.

Error Message SNMP-5: "Repeater health trap:rptrOperStatus([dec],[dec])=[chars]"

Explanation This message indicates the repeater health trap:rptrOperStatus status, where [dec],[dec] is the [mod_num] , [port_num], and [chars] is one of the following: other, ok, rptrFailure, groupFailure, portFailure, or generalFailure.

Recommended Action This message is provided for information only.

Error Message SNMP-5: "Repeater reset trap:rptrOperStatus([dec],[dec])=[chars]"

Explanation This message indicates the repeater reset trap:rptrOperStatus status, where [dec],[dec] is the [mod_num] , [port_num], and [chars] is one of the following: other, ok, rptrFailure, groupFailure, portFailure, or generalFailure.

Recommended Action This message is provided for information only.

Error Message SNMP-5: "Module [dec] [[chars]] Trap"

Explanation This message indicates the type of module [dec] [[chars]] Trap, where [dec] is the module number and [[chars]] is UP or DOWN.

Recommended Action This message is provided for information only.

Error Message SNMP-5: "FDDI Ler Alarm [[chars]] Trap for [[dec]/[dec]]"

Recommended Action The fddimibPORTLerFlag object in the FDDI-SMT73-MIB (RFC 1512) has turned on or off for one of its ports, where [[chars]] is ON or OFF and [[dec]/[dec]] is [mod_num/port_num]

Recommended Action This message is provided for information only.

Error Message SNMP-5: "Chassis Alarm Trap: tmpAlarm([chars]), minorAlarm([chars]), and/or majorAlarm([chars])"

Explanation This message indicates the on/off condition of the Chassis Alarm Trap: tmpAlarm([chars]), minorAlarm([chars]), and/or majorAlarm([chars]), where [chars] could be ON or OFF.

Recommended Action This message is provided for information only.

Error Message SNMP-5: "Cold Start Trap"

Explanation This message indicates the sending protocol entity is reinitializing itself so the agent's configuration or the protocol entity implementation may be altered.

Recommended Action This message is provided for information only.

Error Message SNMP-5: "New Root Trap for VLAN [[dec]]"

Explanation Indicates it becomes the new root of the spanning tree, where [[dec]] is a VLAN number.

Recommended Action This message is provided for information only.

Error Message SNMP-5: "Topology Change Trap for VLAN [[dec]]"

Explanation This message indicates a configured port has changed from the Learning state to the Forwarding state, or from the Forwarding state to the Blocking state, where [[dec]] is a VLAN number.

Recommended Action This message is provided for information only.

Error Message SNMP-5: "Link [chars] Trap -- ifName=[chars]"

Explanation This message indicates the type of Link [chars] Trap if the name is [chars], where the first [chars] is UP or DOWN and the second [chars] is sc0/sl0/mNo-pNo.

Recommended Action This message is provided for information only.

Error Message SNMP-6: "UDP socket [[dec]] opened"

Explanation This message indicates the UDP socket [[dec]] has opened, where [[dec]] is the UDP port number.

Recommended Action This message is provided for information only.

Error Message SNMP-6: "UDP socket [[dec]] closed"

Explanation This message indicates the UDP socket [[dec]] has closed, where [[dec]] is the UDP port number.

Recommended Action This message is provided for information only.

Error Message SNMP-6: "TCP socket [[dec]] opened"

Explanation This message indicates the TCP socket [[dec]] has opened.

Recommended Action This message is provided for information only, where [[dec]] is the TCP port number.

Error Message SNMP-6: "TCP socket [[dec]] closed"

Explanation This message indicates the TCP socket [[dec]] has closed, where [[dec]] is the TCP port number.

Recommended Action This message is provided for information only.

Error Message SNMP-6: "Subagent [dec] [chars]"

Explanation This message indicates the connection status of the subagent [dec], where [chars] is disconnected or connected.

Recommended Action This message is provided for information only.

Te rminal Access Controller Access Control System Messages

This section contains the Catalyst 5000 series switch Terminal Access Controller Access Control System (TACACS) messages.

Error Message TAC-2: "No TACACS server defined"

Explanation This message indicates a TACACS server has not been defined.

Recommended Action Define a TACACS server.

Error Message TAC-7: "Address not configured as a Server"

Explanation This message appears during debugging only and indicates the TACACS address is not configured as a server.

Recommended Action Configure the TACACS address as a TACACS server.

Error Message TAC-7: "Socket creation error"

Explanation This message appears during debugging only and indicates a bad network connection error has occurred.

Recommended Action Retry connection. If this message reappears, perform the following, retrying connection after each step:

Step 1 Check the interface setup; if bad, reconfigure interface setup and retry connection; if good, proceed to the next step.

Step 2 Check the network connection; if connection is bad, repair connection. If connection is good, contact your technical support representative.

Step 3 Check server operation; if the server is bad, contact your technical support representative; if good, contact your technical support representative.

Error Message TAC-7: "Socket connection error to [integer]"

Explanation This message appears during debugging only and indicates a bad network connection error has occurred to [integer], where [integer] is the server address.

Recommended Action Retry connection. If this message reappears, perform the following, retrying connection after each step:

Step 1 Check the interface setup; if bad, reconfigure interface setup and retry connection; if good, proceed to the next step.

Step 2 Check the network connection; if connection is bad, repair connection. If connection is good, contact your technical support representative.

Step 3 Check server operation; if the server is bad, contact your technical support representative; if good, contact your technical support representative.

Error Message TAC-7: "Received unsane data from server."

Explanation This message appears during debugging only and indicates data received from the server is not recognized.

Recommended Action Retry connection. If this message reappears, contact your technical support representative.

Error Message TAC-7: "decrypt: no key for encrypted pak"

Explanation This message appears during debugging only and indicates the packet is encrypted but a key is not available.

Recommended Action Configure the correct key.

Error Message TAC-7: "decrypt: pak is unencrypted but we have a key"

Explanation This message appears during debugging only and indicates the packet is unencrypted but a key is available.

Recommended Action Remove the key.

Error Message TAC-7: "Received pak with bad version."

Explanation This message appears during debugging only and indicates a packet with a bad version has been received.

Recommended Action Check the version of server software; upgrade if necessary.

Error Message TAC-7: "Received pak with bad session id."

Explanation This message appears during debugging only and indicates a packet with a bad session ID has been received.

Recommended Action Retry operation. If this message reappears, contact your technical support representative.

Error Message TAC-7: "Received bad pak: length = [dec]"

Explanation This message appears during debugging only and indicates a bad packet has been received, where the length = [dec] is the bad packet length.

Recommended Action Retry operation. If this message reappears, contact your technical support representative.

Error Message TAC-7: "Received bad pak: length = [dec], expected [dec]"

Explanation This message appears during debugging only and indicates a bad packet has been received, where the length = [dec] is the bad packet length, and the second [dec] is the expected length.

Recommended Action Retry operation. If this message reappears, contact your technical support representative.

Spanning-Tree Messages

This section contains the Catalyst 5000 series switch Spanning-Tree messages.

Error Message SPANTREE-6: "port [dec]/[dec] state in vlan [dec] changed to blocking."

Explanation This message indicates the port [mod_num]/[port_num] state in VLAN [dec] has changed to blocking.

Recommended Action This message is provided for information only.

Error Message SPANTREE-6: "port [dec]/[dec] state in vlan [dec] changed to forwarding."

Explanation This message indicates port [mod_num]/[port_num] state in VLAN [dec] has changed to forwarding.

Recommended Action This message is provided for information only.

Dynamic VLAN

This section contains the Catalyst 5000 series switch Dynamic VLAN (DVLAN) messages.

Error Message DVLAN-1: "Port [dec]/[chars] shutdown by VMPS"

Explanation This message indicates VLAN Membership Policy Server (VMPS) has detected an unknown MAC address on port [dec]/[chars] and shut down the port, where [dec]/[chars] is the [mod_num]/[port_range].

Recommended Action Remove the unknown host and enable the port. Retry operation. If this message reappears, contact your technical support representative.

Error Message DVLAN-1: "Port [dec]/[chars] shutdown by EARL failure"

Explanation This message indicates a dynamic EARL entry for a new host cannot be set in EARL because all four pages for the hashed index are full, where [dec]/[chars] is the [mod_num]/[port_range].

Recommended Action Enable the port and retry operation. If this message reappears, contact your technical support representative.

Error Message DVLAN-1: "Port [dec]/[chars] shutdown by active host limit"

Explanation This message indicates more than 50 active hosts are detected on a dynamic port, where [dec]/[chars] is the [mod_num]/[port_range].

Recommended Action Reduce the active hosts. Enable the port and retry operation. If this message reappears, contact your technical support representative.

Error Message DVLAN-1: "Host [chars] denied on port [dec]/[chars]"

Explanation This message indicates VMPS has sent a response to deny connectivity to the host, where [chars] is the host's MAC address and [dec]/[chars] is the [mod_num]/[port_range].

Recommended Action Check the VMPS database to see why it is denied. If the database information is correct, contact your technical support representative.

Error Message DVLAN-1: "Host [chars] denied on port [dec]/[chars] by inactive vlan"

Explanation This message indicates the VLAN assigned by VMPS is not active in the box (switch), where [chars] is the host's MAC address and [dec]/[chars] is the [mod_num]/[port_range].

Recommended Action Make the VLAN active and retry operation. If this message reappears, contact your technical support representative.

Error Message DVLAN-1: "VMPS address not configured"

Explanation This message indicates the VMPS server address has not been configured.

Recommended Action Configure the VMPS server address. If this message reappears, contact your technical support representative.

Error Message DVLAN-3: "Failed to open socket for DVLAN"

Explanation This message indicates a failure to open a socket for DVLAN has occurred.

Recommended Action Set all the dynamic ports to static and then try to set them back to dynamic. If unsuccessful, contact your technical support representative.

Error Message DVLAN-3: "Failed to bind DVLAN socket"

Explanation This message indicates a failure to bind DVLAN socket has occurred.

Recommended Action Set all the dynamic ports to static and then try to set them back to dynamic. If unsuccessful, contact your technical support representative.

Error Message DVLAN-3: "Failed (err = [dec]) to send query to VMPS [chars]"

Explanation This message indicates a failure to send a query to VMPS has occurred, where [dec] is the error number and [chars] is the VMPS address.

Recommended Action Contact your technical support representative about the error number displayed in the message.

Error Message DVLAN-3: "Failed (err = [dec]) to receive response from VMPS [chars]"

Explanation This message indicates a failure to receive a response from VMPS has occurred, where [dec] is the error number and [chars] is the VMPS server address.

Recommended Action Contact your technical support representative about the error number displayed in the message.

Error Message DVLAN-3: "EARL trap diag failed on supervisor module"

Explanation This message indicates the EARL trap diagnostics have failed. If the EARL trap diagnostics have failed, the ports cannot be set to dynamic.

Recommended Action Use the show test command to check for trap failures. Reset the box. If this message reappears, contact your technical support representative.

Error Message DVLAN-3: "EARL trap not supported in supervisor module"

Explanation This message indicates an older supervisor module has been installed (hardware version 1.3 or lower) which does not support the trap feature in EARL. Ports cannot be set to dynamic in these modules.

Recommended Action Contact your technical support representative.

Error Message DVLAN-3: "Invalid-Version opcode in response"

Explanation This message indicates the VMPS response has an invalid version number. The VMPS version should be 1.

Recommended Action Contact your technical support representative.

Error Message DVLAN-3: "Invalid-Management-Domain opcode in response"

Explanation This message indicates the management domain name in the VMPS response does not match the VLAN Trunking Protocol (VTP) domain name set in the box.

Recommended Action Correct the domain name either in the database or in the box.

Error Message DVLAN-3: "Invalid VLAN ID ([chars]) in response"

Explanation This message indicates the VLAN name in the VMPS response is not available in the box, where [chars] is the VLAN name.

Recommended Action Create a VLAN with the proper VLAN name.

Error Message DVLAN-3: "No-Resource opcode in response"

Explanation This message indicates the VMPS responds with no-resource.

Recommended Action Contact your technical support representative.

Error Message DVLAN-3: "Response has no VLAN ID"

Explanation This message indicates the VMPS response has no VLAN name.

Recommended Action Check the VMPS server.

Error Message DVLAN-3: "Response has no Cookie"

Explanation This message indicates the VMPS response has no Cookie.

Recommended Action Check the VMPS server.

Error Message DVLAN-4: "No dynamic ports configured"

Explanation This message indicates the "reconfirm VMPS" has been executed and there are no dynamic ports configured.

Recommended Action No action necessary.

Error Message DVLAN-4: "No host on dynamic ports"

Explanation This message indicates the "reconfirm VMPS" has been executed and there is no active host connected to dynamic ports.

Recommended Action No action necessary.

Error Message DVLAN-6: "Host [chars] moved from static to dynamic port [dec]/[chars]"

Explanation This message indicates the host's MAC address status has moved from static to dynamic, where [chars] is the host's MAC address and [dec]/[chars] is the [mod_num]/[port_range].

Recommended Action This message is provided for information only.

Error Message DVLAN-7: "VLAN [dec] assigned to Port [dec]/[chars]"

Explanation This message appears only during debugging and indicates a VLAN has been assigned to a dynamic port, where [dec] is the VLAN number and [dec]/[chars] is [mod_num]/[port_range].

Recommended Action No action necessary.

Error Message DVLAN-7: "Primary VMPS [chars] is alive"

Explanation This message appears only during debugging and indicates the box can talk to the VMPS server, where [chars] is the name of the server.

Recommended Action No action necessary.

VLAN Trunking Protocol Pruning

This section contains the Catalyst 5000 series switch VLAN Trunking Protocol (VTP) pruning messages.

Error Message PRUNING-0: "semaphore (hex) not null at vtp_initialization!"

Explanation This message indicates an internal error, where [hex] is the semaphore value.

Recommended Action Contact your technical support representative.

Error Message PRUNING-0: "no vlan string for trunk [dec]/[dec] ([chars])"

Explanation This message indicates an internal error, where [dec]/[dec] is the trunk [mod_num]/[port_num]; [chars] is the domain name.

Recommended Action Contact your technical support representative.

Error Message PRUNING-0: "FATAL- inv vlan [dec] status [hex]"

Explanation This message indicates an internal error, where [dec] is the VLAN number and [hex] is the status value.

Recommended Action Contact your technical support representative.

Error Message PRUNING-0: "SCP failed to write LTL on module [dec]"

Explanation This message indicates an internal error for the module [dec].

Recommended Action Contact your technical support representative.

Error Message PRUNING-1: "SCP send error: [chars] [dec]"

Explanation This message indicates an internal error when Network Management Processor (NMP) communicates with module(s), where [chars] is the last logged debug message and [dec] is the last logged debug value.

Recommended Action Contact your technical support representative.

Error Message PRUNING-1: "no memory to build trunk [dec]/[dec] info for dependent code"

Explanation This message indicates no system memory is available and the internal status for trunk [dec]/[dec] will be lost.

Recommended Action Upgrade the system memory (RAM) size.

Error Message PRUNING-1: "Join rx on trunk [chars]-invalid first vlan: [dec]"

Explanation This message indicates some other VTP device has internal errors, where [chars] is the trunk [mod_num]/[port_num] and [dec] is the invalid first VLAN number.

Recommended Action Locate the VTP device with the internal error. Disable and then enable the trunk port. If the message reappears, contact your technical support representative.

Error Message PRUNING-1: "Join rx on trunk [chars]-invalid last vlan: [dec]"

Explanation This message indicates some other VTP device has internal errors, where [chars] is the trunk [mod_num]/[port_num] and [dec] is the invalid last VLAN number.

Recommended Action Locate the VTP device with the internal error. Disable and then enable the trunk port. If the message reappears, contact your technical support representative.

Error Message PRUNING-1: "Join rx on trunk [chars]-invalid len: [dec] ([dec])"

Explanation This message indicates some other VTP device has internal errors, where [chars] is the trunk [mod_num]/[port_num] and [dec] is the number of the actual packet len, and ([dec]) is the valid packet len.

Recommended Action Locate the VTP device with the internal error. Disable and then enable the trunk port. If the message reappears, contact your technical support representative.

Error Message PRUNING-1: "rx summary on trunk [chars] with invalid TLV value:[hex]"

Explanation This message indicates some other VTP device has internal errors, where [chars] is the trunk [mod_num]/[port_num] and [hex] is the invalid value.

Recommended Action Locate the VTP device with the internal error. Disable and then enable the trunk port. If the message reappears, contact your technical support representative.

Error Message PRUNING-4: "domain [chars]([dec]) not found"

Explanation This message indicates an intermediate configuration mismatch, but will recover, where [chars] is the domain name and ([dec]) is the domain name length.

Recommended Action Contact your technical support representative if the message repeatedly appears.

Error Message PRUNING-4: "trunk [dec]/[dec] not found ([chars])"

Explanation This message indicates an intermediate error has occurred and VTP pruning may or may not be working on that trunk, where [dec]/[dec] is the trunk [mod_num]/[port_num] and [chars] is the domain name.

Recommended Action Use the show trunk command to verify VTP pruning is working for that trunk. If it is not working, disable and then enable the trunk port. If the message reappears, contact your technical support representative.

Error Message PRUNING-4: "invalid SPT state: [hex]"

Explanation This message indicates an intermediate spanning-tree (SPT) error has occurred and VTP pruning may or may not be working on that trunk, where [hex] could be one of the following:

invalid link state: link state value vlan [vlan no] not found [domain name] invalid SPT state: [spt state value]

Error Message PRUNING-4: "invalid vlan local assoc: [hex] ([chars])"

Explanation This message indicates an intermediate error has occurred and VTP pruning may or may not be working on that trunk, where [hex] is the VLAN local association value and ([chars]) is the domain name.

Error Message PRUNING-4: "no mbuf to build join"

Explanation This message indicates no buffer memory is available for VTP pruning.

Recommended Action Contact your technical support representative.

Error Message PRUNING-4: "lost vlan local assoc event (vlan=[dec],assoc=[dec])"

Explanation This message indicates an internal event lost due to insufficient buffer memory, where vlan=[dec] is the VLAN number and assoc=[dec] is the local association status.

Recommended Action No action needs to be taken, recovery is automatic.

Error Message PRUNING-4: "lost spt state event (trunk=[dec]/[dec],vlan=[dec],state=[dec])"

Explanation This message indicates an internal event lost due to insufficient buffer memory, where trunk=[dec]/[dec] is the [mod_num/port_num], vlan=[dec] is the VLAN number, and state=[dec] is the SPT status.

Recommended Action No action needs to be taken, recovery is automatic.

Error Message PRUNING-4: "invalid pruning mode: [hex]"

Explanation This message indicates an intermediate error has occurred and VTP pruning may or may not be working on that trunk, where [hex] is the pruning mode value.

Recommended Action Disable and then enable the trunk port. If the message reappears, contact your technical support representative.

Error Message PRUNING-5: "no domain name in rx Join (trunk [dec]/[dec])"

Explanation This message indicates some other VTP device may have internal errors, where trunk=[dec]/[dec] is the [mod_num]/[port_num].

Recommended Action Check other VTP device(s) for internal errors.

Error Message PRUNING-5: "domain [chars] not found in rx Join (trunk [dec]/[dec])"

Explanation This message indicates some other VTP device is assigned to a different domain, where [chars] is the domain name and trunk=[dec]/[dec] is the [mod_num]/[port_num].

Recommended Action Check other VTP device(s) assigned to a different domain. Use the clear config all command for that device(s), then assign the correct domain name.

Error Message PRUNING-5: "trunk [dec]/[dec] not found for rx Join"

Explanation This message indicates an intermediate error, where trunk=[dec]/[dec] is the [mod_num]/[port_num].

Recommended Action No action is required.

Error Message PRUNING-5: "rx Join on trunk [dec]/[dec] when pruning disabled"

Explanation This message indicates VTP inconsistency exists in the network, where trunk=[dec]/[dec] is the [mod_num]/[port_num].

Recommended Action Check other devices to find out where the inconsistency exists and correct.

Error Message PRUNING-5: "bogus timeout for trunk [chars]"

Explanation This message indicates an internal notification occurred on trunk=[chars], where trunk=[chars] is the [mod_num/port_num].

Recommended Action No action is required.

Error Message PRUNING-5: "Joined-trunk [dec]/[dec] vlan [dec]"

Explanation This message indicates the VLAN on the trunk is not pruned, where trunk=[dec]/[dec] is the [mod_num]/[port_num] and vlan [dec] is the VLAN number.

Recommended Action This message is provided for information only.

Error Message PRUNING-5: "Pruned-trunk [dec]/[dec] vlan [dec]"

Explanation This message indicates the VLAN on the trunk is pruned, where trunk=[dec]/[dec] is the [mod_num]/[port_num] and vlan [dec] is the VLAN number.

Recommended Action This message is provided for information only.

Error Message PRUNING-5: "recover from spt event loss for trunk [dec]/[dec]"

Explanation This message indicates the software recovers automatically from internal event loss, where trunk=[dec]/[dec] is the [mod_num]/[port_num].

Recommended Action This message is provided for information only.

Error Message PRUNING-5: "Recover from local assoc event loss"

Explanation This message indicates the software recovers automatically from internal event loss.

Recommended Action This message is provided for information only.

Error Message PRUNING-5: "learn domain [chars] from network"

Explanation This message indicates the VTP domain is learned from another VTP device, where [chars] is the domain name.

Recommended Action This message is provided for information only.

Error Message PRUNING-5: "change [chars] pruning mode to [chars]"

Explanation This message indicates a change to the VTP pruning mode, where the first [chars] is the domain name and the second [chars] is enabled or disabled.

Recommended Action This message is provided for information only.

Error Message PRUNING-6: "T[chars],V[dec]:st=[chars],event=[chars],new st=[chars]"

Explanation This message indicates the state change of a VLAN on a trunk, where the following applies:

T[chars] is Trunk [mod_num/port_num] V[mod_num]/[port_num] is Vlan[vlan id] st=[chars] is the current state [state], where [chars] could be Null, Disable, NoPrune, Joined, or Pruned event=[chars] is the event [event], where [event] could be: Null, RxVer1, RxJ1, RxJ0, Fwd, NonFwd, Tick, Tmo, LnkDn, LnkUp, Inelig, Eligi, Trans, NoTran, AddTrk, or Refrsh new st=[chars] is the new state [state], where [state] can be: Null, Disable, NoPrune, Joined, or Pruned

Recommended Action This message is provided for information only.

Error Message PRUNING-6: "trunk [chars]- send trig Join"

Explanation This message indicates indicates a VTP pruning message is triggered on the trunk due to a VLAN status change, where trunk=[chars] is the [mod_num/port_num].

Recommended Action This message is provided for information only.

VLAN Membership Policy Server

This section contains the Catalyst 5000 series switch VLAN Membership Policy Server (VMPS) messages.

Error Message VMPS-2: "Out of memory"

Explanation This message indicates insufficient DRAM to load the VMPS configuration database.

Recommended Action Increase the DRAM on the NMP.

Error Message VMPS-2: "Failed to create task"

Explanation This message indicates the number of processes in the system has reached the maximum limit.

Recommended Action Contact your technical support representative.

Error Message VMPS-2: "Failed to create socket"

Explanation This message indicates insufficient system resources.

Recommended Action Contact your technical support representative.

Error Message VMPS-2: "Failed to bind socket"

Explanation This message indicates insufficient system resources.

Recommended Action Contact your technical support representative.

Error Message VMPS-2: "Another download in progress, try later"

Explanation This message indicates another download process is currently in progress.

Recommended Action Try to download after the other process has completed. If this message reappears, contact your technical support representative.

Error Message VMPS-2: "Unable to download file [chars]"

Explanation This message indicates either the TFTP server is not online or the file does not exist on the server, where [chars] is the VMPS filename.

Recommended Action Make sure the server is online and the filename and the pathname are correct and exist on the server. If not, correct. If correct and in place, contact your technical support representative.

Error Message VMPS-2: "Insufficient resources to build database"

Explanation This message indicates there is not enough DRAM to load the VMPS configuration database.

Recommended Action Increase the DRAM on the NMP. If this message reappears, contact your technical support representative.

Error Message VMPS-2: "Management Domain not defined in configuration file"

Explanation This message indicates the Management Domain is not defined in the configuration file.

Recommended Action Configure the management domain name in the configuration file. If this message reappears, contact your technical support representative.

Error Message VMPS-2: "VMPS Enable Failed"

Explanation This message indicates the attempt to enable VMPS has failed.

Recommended Action This message is provided for information only.

Error Message VMPS-2: "VMPS is using the previous configuration"

Explanation This message indicates VMPS is using a previous configuration.

Recommended Action This message is provided for information only.

Error Message VMPS-2: "Download Failed. VMPS is now inactive"

Explanation This message indicates the attempt to download has failed and VMPS is inactive.

Recommended Action This message is provided for information only.

Error Message VMPS-3: "PARSER: Invalid no. of args at line [dec]"

Explanation This message indicates a parsing error in the configuration file, where [dec] is the line number in the configuration file.

Recommended Action Correct the error in the configuration file.

Error Message VMPS-3: "PARSER: Unknown keyword [chars] at line [dec]"

Explanation This message indicates an unknown keyword [chars] exists at line number [dec] in the configuration file, where [chars] is the keyword and [dec] is the line number in the configuration file.

Recommended Action Correct the error in the configuration file.

Error Message VMPS-3: "PARSER: Invalid syntax at line [dec]"

Explanation This message indicates an invalid syntax exists at line [dec] in the configuration file, where [dec] is the line number in the configuration file.

Recommended Action Correct the error in the configuration file.

Error Message VMPS-3: "PARSER: Invalid IP addr [chars] at line [dec]"

Explanation This message indicates an invalid IP address [chars] at line [dec] exists in the configuration file, where [chars] is the IP address and [dec] is the line number in the configuration file.

Explanation Correct the error in the configuration file.

Error Message VMPS-3: "PARSER: Invalid VLAN [chars] at line [dec]"

Explanation This message indicates an invalid VLAN [chars] at line [dec] exists in the configuration file, where [chars] is the VLAN number and [dec] is the line number in the configuration file.

Recommended Action Correct the error in the configuration file.

Error Message VMPS-3: "PARSER: Invalid MAC addr [chars] at line [dec]"

Explanation This message indicates an invalid MAC address [chars] at line [dec] exists in the configuration file, where [chars] is the MAC address and [dec] is the line number in the configuration file.

Recommended Action Correct the error in the configuration file.

Error Message VMPS-3: "PARSER: Unknown VLAN group [chars] at line [dec]"

Explanation This message indicates an unknown VLAN group [chars] at line [dec] exists in the configuration file, where [chars] is the VLAN group number and [dec] is the line number in the configuration file.

Recommended Action Correct the error in the configuration file.

Error Message VMPS-3: "PARSER: Unknown port group [chars] at line [dec]"

Explanation This message indicates an unknown port group [chars] at line [dec] exists in the configuration file, where [chars] is the port group number and [dec] is the line number in the configuration file.

Recommended Action Correct the error in the configuration file.

Error Message VMPS-7: "Invalid version 0x[hex] in packet"

Explanation This message appears during debugging only and indicates the server is running an older version of VMPS, where 0x[hex] is the version client is running.

Recommended Action Upgrade the server to a newer version.

Error Message VMPS-7: "Invalid opcode 0x[hex] in packet"

Explanation This message appears during debugging only and indicates the server received an invalid request from the client, where 0x[hex] is the invalid request number.

Recommended Action Contact your technical support representative.

Error Message VMPS-7: "Invalid length [dec] for IP address"

Explanation This message appears during debugging only and indicates the server received an invalid request from the client, where 0x[hex] is the invalid data in the request.

Recommended Action Contact your technical support representative.

Error Message VMPS-7: "Invalid TLV type 0x[hex]"

Explanation This message appears during debugging only and indicates the server received an invalid request from the client, where 0x[hex] is the invalid data in the request.

Recommended Action Contact your technical support representative.

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