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Table of Contents

About This Guide
Installation Procedures
Troubleshooting
Cisco Connection Online
Additional Documentation

About This Guide

This booklet explains how to use the following upgrade kits to upgrade software for the Catalyst 2900 series XL and the 3500 series XL switches:

Catalyst 2900 Series XL Enterprise Edition Software Upgrades

Use the Catalyst 2900 Series XL Enterprise Edition Software upgrade kit (single switch and ten-pack) to make the following changes to switch software:


Note This license does not permit you to upgrade your 2900 XL switch from standard edition software (A) to Enterprise Edition Command (ENC) Switch Software. You must first purchase the Catalyst 2900 XL Enterprise Edition Software upgrade kit and upgrade your switch to Enterprise Edition (EN) Software. Then you can use the Catalyst 2900 XL Command Switch Software upgrade kit to upgrade to Enterprise Edition Command (ENC) Switch Software.

Table 1 shows the upgrade path, the image in Flash memory, and the directory and filename of the new image on the upgrade CD.


Table 1: 2900 XL Enterprise Edition Software Upgrade
Current Image in Flash Memory New Image on Upgrade CD

Standard edition (A) software:

c2900XL-h2-mz.112.8.2-SA6.bin
or
c2900XL-h-mz-112.8-SAx.bin

Enterprise Edition (EN) Software:

/c2900XL_Enterprise/c2900XL-h2s-mz-120.5-XP.tar

Standard edition command (AC) switch software:

c2900XL-c3h2-mz-112.8.2-SA6.bin

Enterprise Edition Command (ENC) Switch Software:

/c2900XL_Enterprise_Command/c2900XL-c3h2s-mz-120.5-XP.tar

Catalyst 2900 Series XL Command Switch Upgrades

Use the Catalyst 2900 Series XL Command Switch Software upgrade kit to make the following changes to switch software:

Table 2 shows the upgrade path, the image in Flash memory, and the directory and filename of the new image on the upgrade CD.


Table 2: 2900 XL Command Switch Software Upgrade
Current Image in Flash Memory New Image on Upgrade CD

Standard edition (A) software:

c2900XL-h2-mz-112.8.2-SA6.bin
or
c2900XL-h-mz-112.8-SAx.bin

Standard edition command (AC) switch software:

/c2900XL_Standard_Command/c2900XL-c3h2-mz-120.5-XP.tar

Enterprise Edition (EN) Software:

c2900XL-h2s-mz-112.8.2-SA6.bin
or
c290XL-hs-mz-112.8-SAx.bin

Enterprise Edition Command (ENC) Switch Software:

/c2900XL_Enterprise_Command/c2900XL-c3h2s-mz-120.5-XP.tar

Catalyst 3500 Series XL Enterprise Edition Software Upgrades

Use the Catalyst 3500 Series XL Enterprise Edition Software upgrade kit (single switch and ten-pack) to make the following change to switch software:

Table 3 shows the upgrade path, the image in Flash memory, and the directory and filename of the new image on the upgrade CD.


Table 3: 3500 XL Enterprise Edition Software Upgrade
Current Image in Flash Memory New Image on Upgrade CD

Standard edition (AC) software:

c3500XL-c3h2-mz-112.8.2-SA6.bin

Enterprise Edition Command (ENC) Switch Software:

/c3500XL_Enterprise/c3500XL-c3h2s-mz-120.5-XP.tar

Related Documentation

For additional information about the 2900 XL and 3500 XL switches and the features included in IOS Release 12.0(5)XP, refer to the following documents:

Installation Procedures

You install upgrade software by using a TFTP server to download the new image from the upgrade CD to the switch. These procedures explain how to install the Cisco TFTP server and how to use it to download the software image. The upgrade CD contains the Cisco TFTP server for your convenience.

For these procedures, you must have IP connectivity between the TFTP server and the switch. You must also have a management station (such as a PC) with a CD-ROM drive.

Installing the Cisco TFTP Server

The Cisco TFTP server is on the CD with the upgrade images. You can use this server on Windows 95, Windows 98, or Windows NT 4.0. To prepare for using the TFTP server, follow these steps:

    1. Install the Cisco TFTP server.

    2. Start the Cisco TFTP server.

    3. Disable TFTP server options for group upgrades.

    4. Create a root directory on the TFTP server to store the upgrade image.

Upgrading Catalyst 2900 Series XL Switches

Use this procedure with the Catalyst 2900 Series XL Enterprise Edition Software upgrade kit or the Catalyst 2900 Series XL Command Switch Software upgrade kit. The procedure adds the features described on or on to 2900 XL switches with 8 MB of DRAM.

Do not use this procedure if your switch has only 4 MB of DRAM. If you are unsure whether your switch has 4 MB or 8 MB of DRAM, see Step 6 for instructions on determining DRAM size.

The upgrade procedure comprises four general steps:

If you purchased the ten-pack upgrade kit and you already have clustering configured on your switches, you can use the Cluster Management software to perform a group upgrade from the command switch. For more information, click Help in Cluster Manager.

You cannot use the images on the upgrade CD to upgrade a 2900 XL switch that has 4 MB of DRAM. For more information, see the Release Notes for the Catalyst 2900 Series XL and Catalyst 3500 Series XL, Cisco IOS Release 11.2(8.2)SA6.

Follow these steps to upgrade the 2900 XL switch image:

    1. Insert the Enterprise Edition or Command Switch software CD into the CD-ROM drive of the management station.

    2. Copy the image file (tar file) to the root directory of the TFTP server.

    3. Power up the switch, and wait for the power-on self-test (POST) to execute.

    4. Access the switch command-line interface (CLI).

server% telnet switch_ip_address
 

    5. At the command prompt, enter privileged EXEC mode.

    switch> enable
    Password:
    switch#

    6. Confirm that the switch has 8 MB of DRAM.

    switch# show version
    Copyright (c) 1986-1999 by cisco Systems, Inc.
    Compiled Wed 07-Apr-99 11:46 by jbadmin
    Image text-base: 0x00003000, data-base: 0x00258164
     
    ROM: Bootstrap program is C2900XL boot loader
     
    Switch202 uptime is 19 hours, 23 minutes
    System restarted by power-on
    System image file is "flash:boot", booted via -
    cisco WS-C2912-XL (PowerPC403GA) processor (revision 0x11) with 8192K/1024K bytes of memory.
     
    
If the display shows 4 MB of DRAM on the switch, do not continue. You cannot use the images on the upgrade CD to upgrade 4-MB switches. You cannot upgrade these switches beyond IOS
Release 11.2(8.2)SA6, and you must use the WS-C2900-SA6-EN upgrade kit. For more information, see the Release Notes for the
Catalyst 2900 Series XL and Catalyst 3500 Series XL, Cisco IOS
Release 11.2(8.2)SA6
.

    7. Display the name of the image file that the switch is using.

    The following example shows the location (in italics) of the image filename:

    switch# show boot 
    BOOT path-list: flash:current_image
    Config file: flash:config.text
    Enable Break: 1 Manual Boot: no Helper path-list: NVRAM/Config file buffer size: 32748

    If no file is defined in the BOOT path-list, enter dir flash: to display the contents of Flash memory. The displayed filename looks similar to this: c2900XL-h-mz_current_version.

    8. Rename the current image file.

    Renaming the current image does not affect the operation of the switch.

    See Table 1 on and Table 2 on for the filename of the specific upgrade that you want to perform.

Image filenames are case sensitive. Make sure to rename the current image to exactly the same name as the tar file. Substitute the .bin extension for the .tar extension in the new name. For example, if you copied the file new_image.tar in Step 2, rename your current image new_image.bin.
    switch# rename flash:current_image flash:new_image.bin
    Source filename [current_image]?
    Destination filename [new_image]?

    9. Display the contents of Flash memory to verify the renaming of the file (shown in boldface).

    switch# dir flash:
    Directory of flash:
    -rwx 910426 Mar 06 1993 23:47:28 new_image.bin -rwx 80971 Sep 14 1998 03:10:38 c2900XL-diag-mz-112.0.0.11-SA4
    -rwx 4800 Mar 01 1993 00:04:14 html
    -rwx 159 Jan 01 1970 00:00:34 env_vars
    -rwx 1121 Mar 01 1993 18:46:01 config.text

    10. Enter global configuration mode.

    switch# configure terminal
    Enter configuration commands, one per line. End with CNTL/Z. switch(config)#

    11. Disable access to the switch HTML pages to prevent users from accessing CVSM pages during the upgrade.

    switch(config)# no ip http server

    12. Set the boot path to the new image, if needed.

    If you previously entered the BOOT path-list command to specify an image filename to the boot loader, enter this command to change the current boot filename to the new name.

    switch(config)# boot system flash:new_image.bin
    

    Note If you did not previously set the boot path, this step is not required; the switch automatically finds the correct image when it resets.

    13. Exit global configuration mode.

    switch(config)# end
    switch#

    14. Remove the Cisco Visual Switch Manager (CVSM) HTML files.

    switch# delete flash:html/*

    Press Enter to confirm the deletion of each file. Do not press any other keys during this process.

    15. For IOS release 11.2(8)SA5 and earlier, remove the files in the Snmp directory.

    switch# delete flash:html/Snmp/*
    

    Note Make sure that the "S" in Snmp is uppercase.

    Press Enter to confirm the deletion of each file. Do not press any other keys during this process.

    16. Copy the image from the TFTP server to the switch Flash memory.

    See Table 1 on and Table 2 on for the filename of the specific upgrade you want to perform.


    Note Use only one line to enter the complete tar command (insert a single space after tar, after /x, and before flash:). Enter a single slash (/) after the server_ip_address if your TFTP server requires it.
    switch# tar /x tftp://server_ip_address//path/filename.tar flash:
    Loading /path/filename.tar from server_ip_address (via VLAN1):!)
    extracting info (110 bytes) extracting c2900XL-c3h2s-mz-120.5-XP.bin (1271095 bytes)!!!!!!!!!!!!!!!!!!!! html/ (directory) extracting html/Detective.html.gz (1134 bytes)! extracting html/ieGraph.html.gz (553 bytes) extracting html/DrawGraph.html.gz (760 bytes)! . . .

    17. Enter global configuration mode.

    switch# configure terminal
    Enter configuration commands, one per line. End with CNTL/Z.
    switch(config)#

    18. Re-enable access to the switch HTTP pages.

    switch(config)# ip http server
     
    

    19. Exit global configuration mode.

    switch(config)# end
    switch#
     
    

    20. Reload the new image.

    switch# reload
    System configuration has been modified. Save? [yes/no]:y
    Proceed with reload? [confirm]

    21. Press Return to confirm the reload.

    Your Telnet session ends when the switch resets.

Upgrading Catalyst 3500 Series XL Switches

Use this procedure with the Catalyst 3500 Series XL Enterprise Edition Software upgrade kit. The procedure upgrades 3500 XL switches from standard edition software to Enterprise Edition Software.

The upgrade procedure comprises four general steps:

  • Preparing the TFTP server and accessing the switch

  • Renaming the current image to the new image name

  • Removing old HTML and SNMP files

  • Downloading the new image onto the switch

If you purchased the ten-pack upgrade kit and you already have clustering configured on your switches, you can use the Cluster Management software to perform a group upgrade from the command switch. For more information, click Help in Cluster Manager.

Follow these steps to upgrade the 3500 XL switch image:

    1. Insert the Enterprise Edition Software CD into the CD-ROM drive of the management station.

    2. Copy the image file (tar file) to the root directory of the TFTP server.

    3. Power up the switch, and wait for it to execute the power-on self-test (POST).

    For information about POST, see the Catalyst 3500 Series XL Installation Guide.

    4. Access the switch command-line interface (CLI).

    If an IP address is assigned to the switch and the switch is configured for Telnet, start a Telnet session to access the CLI. For configuration instructions, see the Cisco IOS Desktop Switching Software Configuration Guide.

    To start the session on your PC or workstation, enter the following command:

server% telnet switch_ip_address
 

    Enter the password if prompted to do so.

    If the switch is not configured for Telnet, use the RS-232 connector to connect to the console port. For more information, see the Catalyst 3500 Series XL Installation Guide.

    5. At the command prompt, enter privileged EXEC mode.

    switch> enable
    Password:
    switch#

    6. Display the name of the image file that the switch is using.

    The following example shows the location (in italics) of the image filename:

    switch# show boot
    BOOT path-list: flash:current_image
    Config file: flash:config.text
    Enable Break: 1 Manual Boot: no Helper path-list: NVRAM/Config file buffer size: 32748

    If no file is defined in the BOOT path-list, enter dir flash: to display the contents of Flash memory. The displayed filename looks similar to this: c3500XL-c3h2-mz_current_version.

    7. Rename the current image file.

    Renaming the current image does not affect the operation of the switch.

    See Table 3 on for the filename of the specific upgrade you want to perform.

Image filenames are case sensitive. Make sure to rename the current image to exactly the same name as the tar file. Substitute the .bin extension for the .tar extension in the new name. For example, if you copied the file new_image.tar in Step 2, rename your current image new_image.bin.
    switch# rename flash:current_image flash:new_image.bin
    Source filename [current_image]?
    Destination filename [new_image]?

    8. Display the contents of Flash memory to verify the renaming of the file (shown in boldface).

    switch# dir flash:
    Directory of flash:
    -rwx 910426 Mar 06 1993 23:47:28 new_image.bin -rwx 80971 Sep 14 1998 03:10:38 c3500XL-diag-mz-112.0.0.11-SA6
    -rwx 4800 Mar 01 1993 00:04:14 html
    -rwx 159 Jan 01 1970 00:00:34 env_vars
    -rwx 1121 Mar 01 1993 18:46:01 config.text

    9. Enter global configuration mode.

    switch# configure terminal
    Enter configuration commands, one per line. End with CNTL/Z.
    switch(config)#

    10. Disable access to the switch HTML pages to prevent users from accessing Cisco Visual Switch Manager (CVSM) pages during the upgrade.

    switch(config)# no ip http server

    11. Set the boot path to the new image, if needed.

    If you had previously entered the BOOT path-list command to specify the image filename to the boot loader, enter this command to change that filename to the new name.

    switch(config)# boot system flash:new_image.bin
    

    Note If you had not previously set the boot path, this step is not required; the switch automatically finds the correct file to use when it resets.

    12. Exit global configuration mode.

    switch(config)# end
    switch#

    13. Remove the Cisco Visual Switch Manager (CVSM) HTML files.

    switch# delete flash:html/*

    Press Enter to confirm the deletion of each file. Do not press any other keys during this process.

    14. Copy the image from the TFTP server to the switch Flash memory.

    See Table 3 on for the filename of the specific upgrade that you want to perform.


    Note Use only one line to enter the complete tar command (insert a single space after tar, after /x, and before flash:). Enter a single slash (/) after the server_ip_address if your TFTP server requires it.
    switch# tar /x tftp://server_ip_address//path/filename.tar flash:
    Loading /path/filename.tar from server_ip_address (via VLAN1):!)
    extracting info (110 bytes) extracting c3500XL-c3h2s-mz-120.5-XP.bin (1271095 bytes)!!!!!!!!!!!!!!!!!!!! html/ (directory) extracting html/Detective.html.gz (1134 bytes)! extracting html/ieGraph.html.gz (553 bytes) extracting html/DrawGraph.html.gz (760 bytes) extracting html/GraphFrame.html.gz (774 bytes)! . . .

    15. Enter global configuration mode.

    switch# configure terminal
    Enter configuration commands, one per line. End with CNTL/Z.
    switch(config)#

    16. Re-enable access to the switch HTTP pages.

    switch(config)# ip http server
     
    

    17. Exit global configuration mode.

    switch(config)# end
    switch#
     
    

    18. Reload the new image.

    switch# reload
    System configuration has been modified. Save? [yes/no]:y
    Proceed with reload? [confirm]

    19. Press Return to confirm the reload.

    Your Telnet session ends when the switch resets.

Troubleshooting

The Cisco IOS Desktop Switching Software Configuration Guide contains procedures for recovering from corrupted software and forgotten passwords. For your convenience, the upgrade CD contains a copy of this guide in PDF format. You can also access this guide online as described in the "Cisco Connection Online" section.

Each image directory on the upgrade CD (such as /c2900XL_Standard_Command) contains a Recovery directory that contains the new image in .bin format. If necessary, you can download the .bin file to replace a corrupted image. For recovery instructions, see the Cisco IOS Desktop Switching Software Configuration Guide.

Cisco Connection Online

Cisco Connection Online (CCO) is Cisco Systems' primary, real-time support channel. Maintenance customers and partners can self-register on CCO to obtain additional information and services.

Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added services to Cisco's customers and business partners. CCO services include product information, product documentation, software updates, release notes, technical tips, the Bug Navigator, configuration notes, brochures, descriptions of service offerings, and download access to public and authorized files.

CCO serves a wide variety of users through two interfaces that are updated and enhanced simultaneously: a character-based version and a multimedia version that resides on the World Wide Web (WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet e-mail, and it is excellent for quick access to information over lower bandwidths. The WWW version of CCO provides richly formatted documents with photographs, figures, graphics, and video, as well as hyperlinks to related information.

You can access CCO in the following ways:

For a copy of CCO's Frequently Asked Questions (FAQ), contact cco-help@cisco.com. For additional information, contact cco-team@cisco.com.

If you are a network administrator and need personal technical assistance with a Cisco product that is under warranty or covered by a maintenance contract, contact Cisco's Technical Assistance Center (TAC) at 800 553-2447, 408 526-7209, or tac@cisco.com. To obtain general information about Cisco Systems, Cisco products, or upgrades, contact 800 553-6387, 408 526-7208, or cs-rep@cisco.com.

Additional Documentation

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM, a member of the Cisco Connection Family, is updated monthly. Therefore, it might be more up to date than printed documentation. To order additional copies of the Documentation CD-ROM, contact your local sales representative or call customer service. The CD-ROM package is available as a single package or as an annual subscription. You can also access Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.

If you are reading Cisco product documentation on the World Wide Web, you can submit comments electronically. Click Feedback in the toolbar, and select Documentation. After you complete the form, click Submit to send it to Cisco. We appreciate your comments.


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Posted: Thu Apr 13 17:52:07 PDT 2000
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