Checking the Component Installation

This chapter describes procedures for confirming the successful hardware installation of the route processor or line module, and contains these sections:

Confirming the Installation

Problems with the initial startup are often caused by a line module or power supply that has become dislodged from the backplane or chassis power connector during shipment. Although over-temperature conditions rarely occur at initial startup, the environmental monitoring functions are included because they also monitor DC line voltages. At the initial system boot, verify the following:

The power supplies are installed properly and are supplying power to the system.
The system fan assembly is operating.
The system software boots successfully.
The route processor, switch modules, and line modules are properly installed in their slots, and each is initialized without problems.

When these conditions are met, the hardware installation is complete. If the startup sequence fails before these conditions are met, use the procedures in this chapter to isolate and, if possible, resolve the problem.

If you are unable to solve a problem, contact a customer service representative for assistance and further instructions. Before you call, gather the following information:

Date you received the device
Chassis serial number (see label on the front of the chassis)
Type of software and release number
Brief description of the problem
Brief explanation of the steps taken to isolate and resolve the problem
Maintenance agreement or warranty information

The flowchart in Figure 3-1 helps you determine which component might have malfunctioned.

Figure 3-1: Component Troubleshooting Flowchart

Route Processor and Switch Module LEDs

This section describes the LEDs used to confirm and troubleshoot the operation of the route processor and switch module. The LEDs on the route processor indicate the status of the processor, the Flash PC card slots, and the interface ports. The route processor LEDs are shown in Figure 3-2 and described in Table 3-1.

Figure 3-2: Route Processor LEDs

Table 3-1: Route Processor LEDs

LED Color Description

Status

Green

The system has passed internal self-tests and diagnostic tests.

Red

The system has failed internal self-tests and diagnostic tests.

Orange

The system is booting or a module is disabled.

Active

Green

The system is operating.

Red

The system is not operating.

Standby

Green

The system is in Standby mode.

Link

Green

The Ethernet port is operational.

Off

No signal is detected on the Ethernet port.

RX (Receive)

Flashing green

Ethernet packets are being received. The pulse rate increases with the data rate.

Off

No signal is being received.

TX (Transmit)

Flashing green

Ethernet packets are being transmitted. The pulse rate increases with the data rate.

Off

No signal is being transmitted.

LED	Color	Description
Status	Green	The system has passed internal self-tests and diagnostic tests.
	Red	The system has failed internal self-tests and diagnostic tests.
	Orange	The system is booting or a module is disabled.
Active	Green	The system is operating.
	Red	The system is not operating.
Standby	Green	The system is in Standby mode.
Link	Green	The Ethernet port is operational.
	Off	No signal is detected on the Ethernet port.
RX (Receive)	Flashing green	Ethernet packets are being received. The pulse rate increases with the data rate.
	Off	No signal is being received.
TX (Transmit)	Flashing green	Ethernet packets are being transmitted. The pulse rate increases with the data rate.
	Off	No signal is being transmitted.

The switch module LEDs are shown in Figure 3-3 and described in Table 3-2.

Figure 3-3: Switch Module LEDs

Table 3-2: Switch Module LEDs

LED Color Description

Status

Green

The system has passed internal self-tests and diagnostic tests.

Red

The system has failed internal self-tests and diagnostic tests.

Orange

The system is booting or a module is disabled.

Active

Green

The system is operating.

Red

The system is not operating.

Standby

Green

The system is in Standby mode.

LED	Color	Description
Status	Green	The system has passed internal self-tests and diagnostic tests.
	Red	The system has failed internal self-tests and diagnostic tests.
	Orange	The system is booting or a module is disabled.
Active	Green	The system is operating.
	Red	The system is not operating.
Standby	Green	The system is in Standby mode.

Troubleshooting Line Modules

Your line module went through extensive testing and burn-in before leaving the factory; however, if your system appears to have problems starting up, use the information in this chapter to help isolate the cause.

When you complete the troubleshooting procedures in this chapter, continue with these line module troubleshooting steps:

Read the section "Cabling the Line Modules" in the chapter "Installing and Connecting Components" to check the interface connections and the line module LEDs.
Use the commands listed in the Catalyst 8500 Campus Switch Router Software Configuration and Feature Guide to test the interface connection.

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