Checking the Installation

This chapter describes procedures for confirming the successful hardware installation of the switch route processor or line module, and includes the following sections:

Confirming the Installation

Problems with the initial startup are often caused by a line module or power supply that has become dislodged from the backplane or chassis power connector during shipment. Although over-temperature conditions rarely occur at initial startup, the environmental monitoring functions are included because they also monitor DC line voltages. At the initial system boot, verify the following:

The power supplies are installed properly and are supplying power to the system.
The system fan assembly is operating.
The system software boots successfully.
The switch route processor and all line modules are properly installed in their slots and each is initialized without problems.

When these conditions are met, the hardware installation is complete. If the startup sequence fails before these conditions are met, use the procedures in this chapter to isolate and, if possible, resolve the problem.

If you are unable to solve the problem, contact a customer service representative for assistance and further instructions. Before you call, gather the following information:

Date you received the device
Chassis serial number (see label on the front of the chassis)
Type of software and release number
Brief description of the problem
Brief explanation of the steps taken to isolate and resolve the problem
Maintenance agreement or warranty information

Device Troubleshooting Flowchart

The flowchart in Figure 3-1 helps you determine which component of your device might have malfunctioned.

Figure 3-1: Device Troubleshooting Flowchart

Switch Route Processor LEDs

This section describes the LEDs used to confirm and troubleshoot operation of the switch route processor. The LEDs on the switch route processor indicate the status of the processor, the fan assembly, and the power supplies. The switch route processor LEDs are shown in Figure 3-2 and described in Table 3-1.

Figure 3-2: Switch Route Processor LEDs

Table 3-1: Switch Route Processor LEDs

LED Color Description

Status

Green

The system has passed internal self-tests and diagnostic tests.

Red

The system has failed internal self-tests and diagnostic tests.

Orange

The system is booting or a module is disabled.

Fan

Green

The fan is operational.

Red

The fan is not operational.

PS 0, left bay

Green

The power supply is operational.

Red

The power supply is installed but not operational.

Off

The power supply is not installed.

PS 1, right bay

Green

The power supply is operational.

Red

The power supply is installed but not operational.

Off

The power supply is not installed.

Link

Green

The Ethernet port is operational.

Off

No signal is detected on the Ethernet port.

RX (Receive)

Flashing green

Ethernet packets are being received. The pulse rate increases with the data rate.

Off

No signal is being received.

TX (Transmit)

Flashing green

Ethernet packets are being transmitted. The pulse rate increases with the data rate.

Off

No signal is being transmitted.

LED	Color	Description
Status	Green	The system has passed internal self-tests and diagnostic tests.
	Red	The system has failed internal self-tests and diagnostic tests.
	Orange	The system is booting or a module is disabled.
Fan	Green	The fan is operational.
	Red	The fan is not operational.
PS 0, left bay	Green	The power supply is operational.
	Red	The power supply is installed but not operational.
	Off	The power supply is not installed.
PS 1, right bay	Green	The power supply is operational.
	Red	The power supply is installed but not operational.
	Off	The power supply is not installed.
Link	Green	The Ethernet port is operational.
	Off	No signal is detected on the Ethernet port.
RX (Receive)	Flashing green	Ethernet packets are being received. The pulse rate increases with the data rate.
	Off	No signal is being received.
TX (Transmit)	Flashing green	Ethernet packets are being transmitted. The pulse rate increases with the data rate.
	Off	No signal is being transmitted.

Troubleshooting Line Modules

Your line module went through extensive testing and burn-in before leaving the factory; however, if your system appears to have problems starting up, use the information in this chapter to help isolate the cause.

When you have completed the troubleshooting procedures in this chapter, continue with these line module troubleshooting steps:

Read the section "Connecting the Interface Cables and Checking the LEDs" in the chapter "Installing and Connecting Components" to check the interface connections and the line module LEDs.
Use the commands listed in the Catalyst 8510 Campus Switch Router Software Configuration and Feature Guide to test the interface connection.

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