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This chapter discusses monitoring the VTA and using the Diagnostics menus.
You can monitor the VTA using the Diagnostics utility. The Diagnostics utility is a series of diagnostic menus that allow you to view information about:
The diagnostic menus are accessed through terminal emulator software running on a PC connected to the VTA's console (serial) port. You can connect the PC directly to the VTA's console port, or indirectly via modems. For information, see "Connecting to the Console Port" in "Setting Up Your System."
Before you begin decide whether you will be accessing the diagnostic utility locally or from a remote location.
If you are accessing the diagnostic utility locally, verify that:
If you are accessing the diagnostic menus from a remote location, verify that:
Refer to your terminal emulator online help or documentation for instructions on creating a new dial-up connection.
Create a new dial-up connection with the following parameters:
When connecting to the VTA via a modem, the connection is made using a crossed RS-232 cable. The connection to the VTA is a female, 9-pin connector. The modem connector depends on the type of modem being used.
The modem configuration parameters should be:
The host modem can be of any type and manufacture.
To use the Diagnostics Menus, type the menu option; for all menus except the main menu press Enter after choosing the option.
To run the online diagnostics utility, perform the following steps:
Step 1 Run the terminal emulator. If the VTA is at a remote site, connect to the VTA with the dial-up connection you created. Wait for the prompt.
Step 2 Type diag at the prompt.
Step 3 Type admin when prompted for the User Name.
Step 4 Type cisco when prompted for the Password.
The Remote Diagnostic Main Menu is displayed.
******************************************************** Remote Diagnostic Main Menu ******************************************************** 1.Exit Remote Diagnostics Session 2.VTA Ports Status 3.VTA Ports Configuration 4.VTA Call Status 5.Ping 6.Get Versions ********************************************************
To access a Diagnostics menus from the Main menu, enter the desired menu option number and press Enter.
To view the VTA ports status, enter 2 at the Remote Diagnostic Main menu. The VTA Ports Status menu is displayed.
******************************************************** VTA Ports Status ******************************************************** Type number associated with one of the following topics 1. Back to Previous Menu 2. LAN Ports Status 3. WAN Ports Status ********************************************************
To view the LAN ports status, enter 2 at the VTA Ports Status menu.
******************************************************** LAN Ports Status ******************************************************** port 0: enabled ********************************************************
The status of each of the LAN ports displays. The status of the port can be Disabled or Enabled.
To view the WAN ports status, enter 3 at the VTA Ports Status menu.
******************************************************** WAN Ports Status ******************************************************** port 0: enabled port 1: enabled ********************************************************
The status of each of the two WAN ports is displayed. Status can be Disabled or Enabled.
To view the VTA ports configuration, enter 3 at the Remote Diagnostic Main menu. The VTA Ports Configuration menu is displayed.
******************************************************** VTA Ports Configuration ******************************************************** Type number associated with one of the following topics 1. Back to Previous Menu 2. LAN Ports Configuration 3. WAN Ports Configuration ********************************************************
To view the LAN ports configuration information, enter 2 at the VTA Ports Configuration menu.
******************************************************** LAN Ports Configuration ******************************************************** Default Router IP: 0.0.0.0 ******************************************************** Port IP address IP Mask Status ******************************************************** 0 192.114.36.71 255.255.255.0 enabled ********************************************************
The following information is displayed for the LAN port:
Default Router IP---the IP address of the default router.
Port Number---the number of the LAN port.
IP Address---the IP address of this LAN port.
IP Mask---defines the portion of the IP address that is used for subnetwork definitions.
Status---the status of the LAN port. The status can be enabled or disabled.
To view the WAN ports configuration information, enter 3 at the VTA Ports Configuration menu. The WAN Ports Configuration menu is displayed.
******************************************************** WAN Ports Configuration ******************************************************** Type number associated with one of the following topics 1. Back to previous Menu 2. Configuration status of all WAN ports 3. Configuration status per single WAN port 4. Back to main Menu ********************************************************
To view the configuration status of all the WAN ports, enter 2 at the WAN Ports Configuration menu.
******************************************************** Configuration status of all WAN ports ******************************************************** Port DTE/DCE Pays STD Status ******************************************************** 1 DCE V35 enabled 2 DCE V35 enabled ********************************************************
The following information is displayed for the WAN ports:
Port Number---the number of the LAN port.
DTE/DCE---displays whether the WAN line is configured for DCE or DTE mode.
Pays. STD---displays the line type connected to this WAN port.
Status---the status of the LAN port. The status may be either enabled or disabled.
To view the configuration status of a single WAN port, enter 3 at the WAN Ports Configuration menu. Configuration information for WAN ports may differ depending on the type of port. Following is one example of a single WAN port configuration screen:
******************************************************** Configuration status per single WAN port ******************************************************** Port Num: 1 Port Status: enabled Physical Interface: V35 DCE/DTE: DCE Dialing Protocol: RS366 Terminal Adapter type: z200 ********************************************************
The following information is displayed for the WAN port:
Port Number---he number of the LAN port.
Port Status---the status of the LAN port. It can be enabled or disabled.
Physical Interface---type of physical interface used for the port.
DCE/DTE---displays whether the WAN line is configured for DCE or DTE mode.
Dialing Protocol---the protocol used for dialing.
Terminal Adapter Type---The type of terminal adapter.
To continue to the next item, type n.
To return to the previous item, type p.
To exit to the previous menu, type e.
To view the VTA Calls Status enter 4 in the Remote Diagnostic Main menu.
******************************************************** VTA Calls Status ******************************************************** Call Num: 1 Call Type: VIDEO-CONFERENCE CALL Source: q Destination: 8013, Duration: 0:5:12 ********************************************************
The following information is displayed for the VTA calls:
Call Number---the number of the call.
Call Type---the type of the call.
Source---where the call originated.
Destination---the call destination phone number.
Duration---the duration of the call (in seconds).
To view the next call, type n. After the information for all the call has been displayed, the total number of calls is displayed.
To view the previous call, type p.
To return to the Remote Diagnostic Main Menu, type e.
To ping an IP address, perform the following steps:
Step 1 Type 5 in the Remote Diagnostic Main Menu. You are prompted for an IP address.
Step 2 Type the IP address you wish to ping, for example, 192.114.36.1.
Step 3 Type the number of times to send ping packets (up to a maximum of 20), for example, 10.
******************************************************** PING 192.114.36.1: 56 data bytes icmp_seq=0. time=0. ms icmp_seq=1. time=0. ms icmp_seq=2. time=0. ms icmp_seq=3. time=0. ms icmp_seq=4. time=0. ms icmp_seq=5. time=0. ms icmp_seq=6. time=0. ms icmp_seq=7. time=0. ms icmp_seq=8. time=0. ms icmp_seq=9. time=0. ms ----192.114.36.1 PING Statistics---- 10 packets transmitted, 10 packets received, 0% packet loss round-trip (ms) min/avg/max = 0/0/0 ********************************************************
After the PING statistics display, there is a delay of a few seconds before you can continue.
Step 4 To continue, type 1.
Step 5 To return to the Remote Diagnostic Main Menu, type e.
To view the current version of the VTA software enter 6 in the Remote Diagnostics Main Menu.
******************************************************** VTA s/w version: 1.1.0.8 ********************************************************
Posted: Fri Nov 12 19:50:29 PST 1999
Copyright 1989-1999©Cisco Systems Inc.