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This preface explains the audience, purpose, and organization of the ViewRunner for HP OpenView User Guide. It also defines the conventions used to present instructions and information.
The ViewRunner for HP OpenView User Guide is designed for central office (CO) technicians and maintenance personnel who are familiar with telco products and networking systems. A working familiarity with the Cisco 6100 Series, HP OpenView Network Node Manager (NNM), the Solaris operating system, and the Oracle database is also suggested.
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Note Cisco strongly recommends that you have an Oracle database administrator on site when installing Oracle and configuring Oracle databases. |
The ViewRunner for HP OpenView User Guide describes how to use the ViewRunner graphical user interface (GUI) in the Hewlett Packard OpenView environment to manage the Cisco 6100 Series system and includes descriptions of menus, dialog boxes, system files, and events and alarms. This guide also provides instructions for navigating in ViewRunner, configuring your system, monitoring subscriber status and configuration settings, saving and restoring configuration data, and upgrading the Cisco 6100 Series system software. For additional information on related documentation, see "Related Documentation" later in this preface.
The ViewRunner for HP OpenView User Guide is organized as follows:
This publication uses the document conventions listed in this section.
| Convention | Definition | Sample |
|---|---|---|
Times bold | Text body font used for any argument, command, keyword, or punctuation that is part of a command that the user enters in text and command environments. Also used for names of some GUI elements. | This is similar to the UNIX route command. |
Times italic | Text body font used for publication names and for emphasis. | See the Cisco 6100 Series User Guide for further details. |
| Font used for screen displays, prompts, and scripts. | |
Courier bold | Font used to indicate what the user enters in examples of command environments. | Login: root |
| Convention | Definition | Sample | ||
|---|---|---|---|---|
Vertical bar ( | ) | Separates alternative, mutually exclusive elements. | offset-list {in | out} offset | ||
Square brackets ([ ]) | Indicate optional elements. | [no] offset-list {in | out} offset | ||
Braces ({ }) | Indicate a required choice. | offset-list {in | out} offset | ||
Braces within square brackets ([{ }]) | Indicate a required choice within an optional element. | [{letter\number}Enter] | ||
Boldface | Indicates commands and keywords that are entered literally as shown | [no] offset-list {in | out} offset | ||
Italics | Indicate arguments for which you supply values.
| offset-list {in | out} offset |
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Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the manual. |
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TimeSaver Means the described action saves time. You can save time by performing the action described in the paragraph. |
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Tips Means the following information will help you solve a problem. The tips information might not be troubleshooting or even an action, but could be useful information, similar to a Timesaver. |
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Caution Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data. |
The following sections list the central office (CO) and customer premises equipment (CPE) publications that relate to the Cisco DSL product family.
A complete list of all released Cisco 6100 Series with NI-1 system related documentation is available on the World Wide Web at http://www.cisco.com/univercd/cc/td/doc/product/dsl_prod/c6100/index.htm.
The following ViewRunner management software is used to provision and manage the Cisco 6100 Series system with NI-1. A complete list of all released ViewRunner documentation is available on the Word Wide Web.
The Cisco CPE, also known as the Cisco 600 Series, is part of the Cisco end-to-end DSL product family. CPE comprises modems and routers at the customer site primarily used by home office and corporate LAN personnel. Most CPE uses the Cisco Broadband Operating System (CBOS) as its operating system. CBOS provides a comprehensive command set and web interface that allow you to configure your Cisco CPE modem or router.
A complete list of all released Cisco 600 Series documentation is available on the World Wide Web at http://www.cisco.com/univercd/cc/td/doc/product/dsl_prod/c600s/index.htm.
You can access the most current Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.
Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly. Therefore, it is probably more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.
Registered CCO users can order the Documentation CD-ROM and other Cisco Product documentation through our online Subscription Services at http://www.cisco.com/cgi-bin/subcat/kaojump.cgi.
Nonregistered CCO users can order documentation through a local account representative by calling Cisco's corporate headquarters (California, USA) at 408 526-4000 or, in North America, call 800 553-NETS (6387).
Cisco provides Cisco Connection Online (CCO) as a starting point for all technical assistance. Warranty or maintenance contract customers can use the Technical Assistance Center. All customers can submit technical feedback on Cisco documentation using the web, e-mail, a self-addressed stamped response card included in many printed docs, or by sending mail to Cisco.
Cisco continues to revolutionize how business is done on the Internet. Cisco Connection Online is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.
CCO's broad range of features and services helps customers and partners to streamline business processes and improve productivity. Through CCO, you will find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online support services, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.
Customers and partners can self-register on CCO to obtain additional personalized information and services. Registered users may order products, check on the status of an order and view benefits specific to their relationships with Cisco.
You can access CCO in the following ways:
You can e-mail questions about using CCO to cco-team@cisco.com.
The Cisco Technical Assistance Center (TAC) is available to warranty or maintenance contract customers who need technical assistance with a Cisco product that is under warranty or covered by a maintenance contract.
To display the TAC web site that includes links to technical support information and software upgrades and for requesting TAC support, use www.cisco.com/techsupport.
To contact by e-mail, use one of the following:
| Language | E-mail Address |
|---|---|
English | tac@cisco.com |
Hanzi (Chinese) | chinese-tac@cisco.com |
Kanji (Japanese) | japan-tac@cisco.com |
Hangul (Korean) | korea-tac@cisco.com |
Spanish | tac@cisco.com |
Thai | thai-tac@cisco.com |
In North America, TAC can be reached at 800 553-2447 or 408 526-7209. For other telephone numbers and TAC e-mail addresses worldwide, consult the following web site: http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml.
If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.
You can e-mail your comments to bug-doc@cisco.com.
To submit your comments by mail, for your convenience many documents contain a response card behind the front cover. Otherwise, you can mail your comments to the following address:
Cisco Systems, Inc.
Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883
We appreciate and value your comments.
Posted: Thu Mar 2 10:14:24 PST 2000
Copyright 1989 - 2000©Cisco Systems Inc.
