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Removing and Upgrading ViewRunner for HP OpenView Software

Removing and Upgrading ViewRunner for HP OpenView Software

Removing ViewRunner Server and Client Software Overview

ViewRunner for HP OpenView encompasses a variety of applications, from the server and client software to the Oracle database application. For this reason, the guidelines and procedures in this chapter can prevent costly loss of time and data resulting from running incongruent and dependent software versions.

To see system-generated text from software removal and installation procedures, see "Sample Transcript of ViewRunner Package Installation," and "Sample Transcript of ViewRunner Package Removal."

Guidelines for Removing ViewRunner Server and Client Software

Note the following guidelines before removing ViewRunner server or client software:

Removing ViewRunner Server and Client Software

Take the following steps to remove ViewRunner server and client software:


Step 1 Log in as root to the workstation from which you want to remove the product.

Step 2 If you want to remove the server applications, execute the following command to stop the ViewRunner server applications:

# vrStop
 

Step 3 If you want to remove the client applications, use the following utilities to determine whether any ovw sessions or client applications are running.

# check_ovw
# check_clients

Step 4 Stop any ovw or ViewRunner client applications that are running.

Step 5 To remove both the server and client software, execute the following command. Be sure to remove the packages in this order.

# pkgrm CSCOvrovc CSCOvrovs CSCOvrdb

Upgrading ViewRunner Software Overview

These steps outline the multilevel process that you must follow to upgrade ViewRunner Software. Each of these steps is described in a separate procedure in this section.


Step 1 Back up the Oracle database(s)

Step 2 Back up the HP OpenView databases

Step 3 Upgrade the software using the CD or through the CCO Web site


Guidelines for Upgrading ViewRunner Software

Follow these guidelines for upgrading ViewRunner software:

Upgrading ViewRunner Software Using a CD

Follow these basic steps to upgrade the software to this release of ViewRunner for HP OpenView:


Step 1 Bring down the ViewRunner server.

Step 2 Shut down and restart the Oracle database.

Step 3 Backup the Oracle database only if you are removing the newest release and installing the previous release.

Step 4 Install the ViewRunner database package, CSCOvrdb, using the following command:

pkgadd -a admin -d .
 

Step 5 Backup the Oracle database to the current version.

Step 6 Install the ViewRunner server package, CSCOvrovs, using the following command:

pkgadd -a admin -d .
 

Step 7 Install the ViewRunner client package, CSCOvrovc, using the following command:

pkgadd -a admin -d .
 

Upgrading ViewRunner Software From CCO

You can download the latest ViewRunner for HP OpenView software and Cisco 6100 Series system images from CCO using the following procedures:


Step 1 Use your browser to go to www.cisco.com on the World Wide Web.

Step 2 Click Software Center.

Step 3 Click Login on the Technical Assistance Center toolbar.

Step 4 Enter your Cisco user name and password.

Step 5 Click Network Mgmt Products.

Step 6 Click Cisco ViewRunner Software.

Step 7 Click vr4hpov-300-vrdb.tar.Z.

The Software Download web page opens and displays three choices for downloading the ViewRunner for HP OpenView database package.

Step 8 Click your choice for software download.

Step 9 A system window opens, allowing you to browse to the folder in which you want to download the database package.

Step 10 After you select and open a folder, the ViewRunner for HP OpenView database package file is copied to that location.

Step 11 Click the Back button on your browser.

Step 12 Click vr4hpov-300-vrserver.tar.Z.

The Software Download web page opens and displays three choices for downloading the ViewRunner for HP OpenView server package.

Step 13 Click your choice for software download.

Step 14 A system window opens, allowing you to browse to the folder in which you want to download the server package.

Step 15 After you select and open a folder, the ViewRunner for HP OpenView server package file is copied to that location.

Step 16 Click the Back button in your browser.

Step 17 Click vr4hpov-300-vrclient.tar.Z.

The Software Download web page opens and displays three choices for downloading the ViewRunner for HP OpenView client package.

Step 18 Click your choice for software download.

Step 19 A system window opens, allowing you to browse to the folder in which you want to download the client package.

Step 20 After you select and open a folder, the ViewRunner for HP OpenView client package file is copied to that location.

Step 21 Decompress the files with the uncompress command.

Example:

uncompress vr4hpov-300*
 

Step 22 Untar the files in the temporary install directory.


Guidelines for Backing Up Oracle and HP OpenView Databases

You need to back up the Oracle database only if you want to remove the newest release and reinstall the previous release.

Backing Up the Oracle Database

Complete the following steps to back up the Oracle database:


Caution Cisco strongly recommends a backup of the Oracle and OpenView databases. Refer to "Installing the Oracle Database," for more information.


Step 1 Log in (or change) to the Oracle user ID in UNIX.

% su - oracle

Step 2 Make sure that ORACLE_HOME and ORACLE_SID are set.

Step 3 Determine where the Oracle data files are located. You can issue the following select commands to determine the location of the data files. You then must shut down the database before doing the backup.

% svrmgrl

SVRMGR>connect internal

SVRMGR>startup

(if database is not running)

SVRMGR>select file_name from dba_data_files;

(to show the Oracle data files and write down locations)

SVRMGR>select member from V$logfile;

(to show the redo logs)

SVRMGR>select name from V$controlfile;

(to show control files)

SVRMGR>shutdown immediate

(to shut down the database)

SVRMGR>exit

%

Step 4 Use your preferred method to backup the database (tar or cpio).

%tar cvf bak_ora.tar /opt/oradata/vrunner


Backing Up the HP OpenView Database

Complete the following steps to backup the HP OpenView database. Note, however, that it is not normally necessary for you to back up the HP OpenView database. ViewRunner generates the HP OpenView database with a read/write map.


Step 1 Make sure the OpenView daemons are not running.

% /opt/OV/bin/ovstop

Step 2 The HP OpenView database is located in $OV_DB/openview. Tar this directory.

% tar -cvf bak_ov.tar $OV_DB/openview



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Posted: Tue Feb 8 14:42:22 PST 2000
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