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Table of Contents

ViewRunner for HP OpenView Overview

ViewRunner for HP OpenView Overview

This chapter describes the ViewRunner for HP OpenView program, system files, navigational system, system dialogs, and management tools. The chapter contains the following sections:

1.1 ViewRunner Features

ViewRunner for HP OpenView is a carrier class Element Management System (EMS) that enables users to manage a network of Cisco 6100s. Key ViewRunner features include:

1.2 Understanding Cisco 6100 Chassis and Modules

ViewRunner for HP OpenView is the graphical user interface application that lets you configure and manage Cisco 6100 Advanced Digital Subscriber Line Access Multiplexers (ADSLAMS). ViewRunner for HP OpenView supports the Cisco 6100 auto-discovery of equipment, which means that once you have installed ViewRunner and connected it to your Cisco 6100, ViewRunner for HP OpenView retrieves configuration data from the Cisco 6100's SNMP agent. It then displays a graphical representation of your Cisco 6100 like the one shown in Figure 1-1.

ViewRunner for HP OpenView has three client applications View Map, View Admin, and View LoopRunner. View Map contains hierarchical views of networks of Cisco 6100s as well as subtended configurations. It has a New Equipment window that contains newly discovered Cisco 6100s, and a New Subtend Group window showing newly discovered subtended Cisco 6100s. View Admin is used to define and administer users (operators) of the ViewRunner for HP OpenView client applications. View LoopRunner provides the primary graphical user interface with which to manage Cisco 6100s. It provides a superset of the functionality of ViewRunner for Windows.

The following matrix describes the compatibility among Cisco 6100 and ViewRunner for HP OpenView releases.


Table 1-1: ViewRunner for OpenView and Cisco 6100 Release Compatibility Matrix
Cisco 6100 Releases
Release 2.3.0 Releases 2.2.1/2.2.5 Release 2.2.0 Release 2.1.3 Release 2.1.2
ViewRunner for HP OpenView

Release 2.3.5

X

X

X

X

X

Release 2.3.0

6100 2.2.1

X
FCM update for 2.2.5 required.

X

X

X

Release 2.2.0

6100 2.2.0

6100 2.2.0

X

X

X


Legend:

6100 X.Y.Z - ViewRunner presents a feature set customized to this Cisco 6100 release's capabilities. View Runner presents a feature set corresponding to the specified Cisco 6100 X.Y.Z release's capabilities. ViewRunner prompts the user when the Chassis View is opened that the feature set is not recognized and a default feature set is being used.

1.2.1 Chassis View

The Chassis View provides the top-level user interface to manage a single Cisco 6100.

There are three types of chassis in the Cisco 6100. The first two of them can be managed through ViewRunner for HP OpenView:


Note The POTS splitter chassis is not configured or monitored through ViewRunner since it is a passive device.

The Chassis View shown below provides both menu bar operations and a bitmap front panel view of the Cisco 6100 that displays color-coded status of configured modules.


Note The Chassis View differs depending upon the configuration style you select. The view shown below displays the Digital Off-Hook (DOH) configuration style. See the ViewRunner for HP OpenView Installation and Administration Guide for information on choosing a configuration style.

Figure 1-1: Cisco Chassis View


The Chassis View displays the multiplexer chassis (MC) and each 6110 line concentration chassis (LCC). It also provides a top level display of modules, which you can view, add (preprovision), modify, and delete. From the Chassis View, you can view all status information, manage all configurations, and check the performance of the Cisco 6100.

The Chassis View displays colored module ejector tabs to indicate the status and state of each module and its ports. The color displayed is based on a set of rules defined below. The list below describes the highest priority color to display first and the lowest priority color last, in cases where more than one of the conditions described below is met. See "Cisco 6100 and ViewRunner State Management" for more information on states and see the Cisco 6100 Series Maintenance and Troubleshooting Guide for detailed information on alarms.


Table 1-2: Cisco 6100 Chassis View Ejector Tab Color Prioritization
Tab Color State State Type Description

Off-white

Unmanaged

Administrative

This state indicates the resource should not be monitored and that the operational status is being ignored. Traps are still received and displayed in the Event Categories window. ViewRunner uses this state for displaying modules in Cisco 6100s that are in loss of communication, but for which there is configuration information in the database.

Blue

Unknown

Operational

This state indicates that the Cisco 6100 Slot State is Empty-Provisioned. This state occurs when the system controller (SC) has not communicated with the module, but a module configuration exists for the slot. This could occur when:

  • ViewRunner (or any manager) pre-provisions a module into an empty slot.

  • A module was configured in a slot but was not present during an SC reset/insertion and has not been present since.

Brown

Locked

Administrative

Either the module or all of the module's ports have an Administrative State of Locked.

Red

Critical Alarm

Operational

A critical alarm is the most severe alarm present on the module or any of its ports.

Orange

Major Alarm

Operational

A major alarm is the most severe alarm present on the module or any of its ports.

Yellow

Minor Alarm

Operational

A minor alarm is the most severe alarm present on the module or any of its ports.

Green

Normal

Operational

The module and all of its ports are in a Normal state. The module is physically present and the module and at least one of its ports has an Administrative State of Unlocked.

Client windows are updated dynamically in real time while they are open. Changes detected by ViewRunner server applications are propagated to all ViewRunner clients when:

Traps are propagated to all clients, updating alarm colors (ejector tabs) and the Event Categories window. Configuration, alarm, View Map, and OpenView Map synchronization algorithms keep ViewRunner current with the node/network state.

1.2.2 Managed Entities

To run ViewRunner for HP OpenView, you should also have some basic knowledge of the physical modules of the Cisco 6100. There are six types of configurable modules:


Note POTS splitter modules are not configured or monitored through ViewRunner.

Note Direct Connect configurations do not use LIMs or LCMs. Therefore, these entities are not managed in Direct Connect configurations.

You should also have some basic knowledge of the logical entities of the Cisco 6100. Those logical entities are as follows:


Note POTS splitter chassis and modules are not auto-discovered or managed by ViewRunner.

For descriptions of these modules, consult the Cisco 6100 Set Up and Installation Guide.

1.3 System Files

The ViewRunner maintains several key system files that reside in the subdirectories of the server home directory. These key system files include:

In addition to these files, there is a README file explaining how to install the ViewRunner software.


Note Updates to the RDF and FCM may be obtained from the Cisco CCO Web site or by contacting the Cisco Technical Assistance Center (TAC).

1.3.1 Release Definition File

A release definition files (RDF) identifies the software image that is compatible with each hardware module/revision for a given system release. During software updates, ViewRunner applies the selected RDF file to the SC. Multiple RDF files and associated images may be maintained in the ViewRunner directories. See "Software Update Download" section for more information about software update downloads.

The RDF is named 9000-xxx-xx.RDF where "9000-xxx-xx" is the latest release of the system. The file is stored in $VRS_HOME/RDF and contains information about the software and hardware release of the Cisco 6100 components. The information in each RDF will look similar to the following:

9000-001-23R,Production Release 2.3.0.201
*******************************************************************************
Hardware Revision Table
*******************************************************************************
Begin  
2651-003,9651-001-28,"SC"
2601-014,9601-001-25,"OC-3 NI SMF"
2601-015,9601-001-25,"OC-3 NI MMF"
2601-016,9601-001-25,"DS3 NI"
2601-012,9601-001-25,"Subtending DS3 NI"
2601-021,9601-001-25,"Subtending DS3 NI FPGA mod"
2601-020,9601-001-25,"Subtending OC-3 NI MMF FPGA mod"
2601-019,9601-001-25,"Subtending OC-3 NI SMF FPGA mod"
2601-022,9601-001-25,"OC3 SM NIM Temperature Hardened"
2601-023,9601-001-25,"OC3 MM NIM Temperature Hardened"
2601-024,9601-001-25,"DS3 NIM Temperature Hardened"
2101-003,0101-001-18,"Dual ATU-C CAP Direct Connect"
2101-004,0101-001-18,"Dual ATU-C CAP DOH"
2101-005,0101-001-18,"Dual ATU-C CAP DOH"
2102-002,0010-152-00,"Dual ATU-C DMT Issue 1 Direct Connect"
2102-003,0010-152-00,"Dual ATU-C DMT Issue 1 Direct Connect"
2651-004,9651-002-11,"LCM"
2601-017,9601-005-11,"SHM"
End
*******************************************************************************
Image Table
*******************************************************************************
Begin
9651-001-28,psc203102.ima,865552,2712234465,"SC"
9601-001-25,pni203102.ima,581380,4072816583,"NI"
0101-001-18,cap2.3.0.3.ima,237520,3164022261,"ATUC"
0010-152-00,dmt2.3.0.5.ima,237520,3179656967,"ATUC"
9651-002-11,lcmR2.2.5.ima,237520,163741187,"LCM"
9601-005-11,pst202102.ima,394296,1333253802,"SHM"
End

1.3.2 Feature Compatibility Matrix File

Another key system file is the SC feature compatibility matrix FCM) file which contains feature descriptions of all required system releases. ViewRunner servers read the FCM file when they start up and use the matrix to customize the features to present to the user based on the SC release loaded on the Cisco 6100.

For example, an older release of a Cisco 6100 LIM controller module will not support the newer feature that allows the Administrative State to lock all entities before deleting a chassis. Therefore, ViewRunner consults the compatibility matrix to determine that it should disable the Delete Chassis option if the module is not locked by the user.

Newer Cisco 6100 releases may be managed by ViewRunner without updating this file; however, the user is warned each time a client opens the 6100 Chassis View if that node's SC software is not recognized. The following error dialog is generated when you connect to a Cisco 6100 containing an SC software version not found in the feature compatibility matrix file.


Figure 1-2: Feature Compatibility Error Dialog


In these cases, ViewRunner will present a default SC feature set to the user which corresponds to the features in the last recognized SC system release. Any newer features on the SC will not be accessible. An updated FCM file may be obtained at the Cisco CCO Web site or by contacting Cisco TAC. Obtaining a newer FCM file may eliminate this warning. However, this message typically means that a newer ViewRunner version should be available.

The file SCFeatureCompatibilityMatrix.csv is stored in $VRS_HOME/CMF.

Information in the FCM should be similar to the following.

SC Software Version DirectConnect SWDownload	LIMCSetAdminState	SCSetAdminState	SCMaintState	MIBIndexFix MIBClearNVRAM PreprovisionDirectATUC	Subtending	MarginAttenuation	Chassis Id Fix	LR Inband Mgmt Channel	Multiple Trap Recipients	Subscriber Idle Disconnect	136KB Subscriber Rates	ATU-C Parms
BEGIN																
9651-001-07																
9651-001-09																
9651-001-12	DIRECT															
9651-001-13	DIRECT	SWDLD	LCSADMIN	SCSADMIN	SCMAINT	MIFIX	MICNVRAM	PPDATUC		MARGINATTEN						
9651-001-15	DIRECT	SWDLD	LCSADMIN	SCSADMIN	SCMAINT	MIFIX	MICNVRAM	PPDATUC	SUBTEND	MARGINATTEN	LCCIDFIX					
9651-001-21	DIRECT	SWDLD	LCSADMIN	SCSADMIN	SCMAINT	MIFIX	MICNVRAM	PPDATUC	SUBTEND	MARGINATTEN	LCCIDFIX					
9651-001-20	DIRECT	SWDLD	LCSADMIN	SCSADMIN	SCMAINT	MIFIX	MICNVRAM	PPDATUC	SUBTEND	MARGINATTEN	LCCIDFIX	INBANDCH	TRAPRCVRS	SUBSCTIMEOUT	BITRATES136KB	
9651-001-22	DIRECT	SWDLD	LCSADMIN	SCSADMIN	SCMAINT	MIFIX	MICNVRAM	PPDATUC	SUBTEND	MARGINATTEN	LCCIDFIX	INBANDCH	TRAPRCVRS	SUBSCTIMEOUT	BITRATES136KB	ATUCPARMS
9651-001-23	DIRECT	SWDLD	LCSADMIN	SCSADMIN	SCMAINT	MIFIX	MICNVRAM	PPDATUC	SUBTEND	MARGINATTEN	LCCIDFIX	INBANDCH	TRAPRCVRS	SUBSCTIMEOUT	BITRATES136KB	ATUCPARMS
9651-001-24	DIRECT	SWDLD	LCSADMIN	SCSADMIN	SCMAINT	MIFIX	MICNVRAM	PPDATUC	SUBTEND	MARGINATTEN	LCCIDFIX	INBANDCH	TRAPRCVRS	SUBSCTIMEOUT	BITRATES136KB	ATUCPARMS
9651-001-25	DIRECT	SWDLD	LCSADMIN	SCSADMIN	SCMAINT	MIFIX	MICNVRAM	PPDATUC	SUBTEND	MARGINATTEN	LCCIDFIX	INBANDCH	TRAPRCVRS	SUBSCTIMEOUT	BITRATES136KB	ATUCPARMS
9651-001-26	DIRECT	SWDLD	LCSADMIN	SCSADMIN	SCMAINT	MIFIX	MICNVRAM	PPDATUC	SUBTEND	MARGINATTEN	LCCIDFIX	INBANDCH	TRAPRCVRS	SUBSCTIMEOUT	BITRATES136KB	ATUCPARMS
default	DIRECT	SWDLD	LCSADMIN	SCSADMIN	SCMAINT	MIFIX	MICNVRAM	PPDATUC	SUBTEND	MARGINATTEN	LCCIDFIX	INBANDCH	TRAPRCVRS	SUBSCTIMEOUT	BITRATES136KB	ATUCPARMS
END																
 
Note: All descriptions past this point are comments.  These fields do not get used by ViewRunner.  Cisco-Austin updates the Feature Capability Matrix file whenever a new SC software version is released.  If a user connects ViewRunner to a node that contains an
SC software version that is not recognized, a warning dialog will notify the user to obtain a newer version of the file.  The most up-to-date Feature. Compatibility File may be obtained at http://www.netspeed.com/tech.html.  The SCFeatureCapabilityMatrix.csv
file should be downloaded and saved into the directory where ViewRunner is installed.  If the updated file does not allow ViewRunner to manage this node, then contact Customer Support directly.
 
System Part #	LoopRunner Rel	Contains SC SW
 
BEGIN		
9000-001-03	1.02 release	9651-001-07
9000-001-04	1.02A release	9651-001-09
9000-001-06	1.02C release	9651-001-12
9000-001-07	2.0 release	9651-001-13
9000-001-09	2.1.0 release	9651-001-15
9000-001-10	2.1.1 release	9651-001-15
9000-001-11	2.1.2 release	9651-001-15
9000-001-13	2.1.3 release	9651-001-21
9000-001-12	2.2.0 release	9651-001-20
9000-001-14	2.2.1 release	9651-001-22
9000-001-15	2.2.0.101 release	9651-001-23
9000-001-16	2.2.5.100 release	9651-001-24
9000-001-18	2.2.0.102 release	9651-001-25
9000-001-19	2.2.0.103 release	9651-001-25
9000-001-20	2.2.5.102 release	9651-001-26
9000-001-21	2.2.5.103 release	9651-001-26
END		
 
Feature Description		
DIRECT	LoopRunner supports Direct Connect Mode (Subscribers associated directly to ATU-Cs.  No LIMs) 
SWDLD	"LoopRunner supports system software upgrading via image TFTP to node.  This includes several MIB additions (HW table, Image table, etc)"
LCSACMIN	"LIM Controller Supports Configurable Admin State.  If this feature is supported, VR should dim the LIM Chassis Deletion menu options unless Admin State is Locked."
SCSACMIN	SC Supports Configurable Administrative State.
SCMAINT	SC Supports Configurable Maintenance State.
MIFIX	"PR 285 -  MIB indexes may now be specified during Row creation.  Among other things, this eliminates requirement for SC Reset prior to saving NVRAM configuration"
MICNVRAM	PR 1211 -  MIB Supports Clearing NVRAM
PPDATUC	PR 1340 -  LoopRunner supports pre-provisioning of ATU-C modules in direct mode.
SUBTEND	"LoopRunner supports Subtend Feature (Subtend host module, Transit subscribers)"
MARGINATTEN	Support for setting ADSL margin and attenuation values on a per subscriber basis
INBANDCH	Support for LoopRunner inband management channel and associated Routing Table support
TRAPRCVRS	Support for multiple trap recipients
SUBSCRTIMEOUT	"Supports lrSubscrTimerType, lrSubscrTimerValue which defines if and when a subscriber is disconnected after a specified idle or session timout."
LCCIDFIX	Supports pre-provisioning full range of Chassis Ids (0-15)
BITRATES136KB	New physical layer rate combinations supported by 136KB firmware   (42 new bitrate combinations)
ATUCPARMS	ATUC Settable parameters for 136K baud enable/disable and Non-Timer CPE train enable/disable

1.3.3 ViewRunner Configuration Files

ViewRunner maintains configuration files that customize ViewRunner operation. These files are read when ViewRunner servers are started up.

1.3.4 Software Upgrade Gets Defaults from vrconstants.conf

During software upgrade, when moving to a release which supports new subscriber data which is not supported in the release being upgraded from, defaults are taken from the vrconstants.conf file instead of relying on node defaults. This allows the user to upgrade software and get default subscriber values set to their site defaults. Otherwise, if the node default does not match what the customer wanted, they would have to modify each subscriber manually after the upgrade.

1.3.5 ViewRunner Log Files

ViewRunner for HP OpenView maintains log files for all its server processes. These files log key events into text files which can be viewed with any UNIX text editor. The log files are stored in $VRS_HOME/log in files named <process_name>.log.<pid>. A log file is created for each process every time it starts up. The files are intended to be used in troubleshooting problems with ViewRunner and the Cisco 6100.

The following figure is an listing of the log files:


Figure 1-3: ViewRunner Log Files


The following figure is an example of the vrProcessMon.log.25875 from the above list illustrating the types of events that are logged.


Figure 1-4: Partial ViewRunner Log


1.4 Integration with HP OpenView and Oracle

ViewRunner for HP OpenView is the Element Management System (EMS) for the Cisco 6100 ADSLAM system. It is the graphical user interface (GUI) application that provides the user with full graphical functionality to manage Cisco 6100 nodes using the HP OpenView operating environment.

ViewRunner for HP OpenView supports the discovery, configuration, and synchronization of Cisco 6100 equipment. Once you have installed ViewRunner for HP OpenView and established connection to your Cisco 6100, ViewRunner for HP OpenView retrieves configuration data from the Cisco 6100's SNMP Management Information Base (MIB) and synchronizes it with the Oracle database system for easy management and operation.

1.4.1 Client/Server Architecture

ViewRunner is implemented in a client/server architecture. The server provides interfaces to Cisco 6100s and performs services to the clients upon requests from those clients. The client then provides the human interface for ViewRunner.

ViewRunner provides authentication through user logins and passwords, and it supports multi-user access regulation. When changes are made, broadcast services are used to propagate configuration/status changes to all clients through the use of colors and text.

When ViewRunner displays client information as windows are first opened, the status (state) and Administrative State information is retrieved from the Cisco 6100. All other configuration data is retrieved from the Oracle database.

Client windows are updated dynamically in real time while they are open. Changes detected by ViewRunner server applications are propagated to all ViewRunner clients when:

Traps are propagated to all clients, updating alarm colors and the Event Categories window. Configuration, alarm, View Map, and OpenView Map synchronization algorithms keep ViewRunner current with the node/network state.

For more information about the client/server architecture, please see the ViewRunner for HP OpenView Installation and Administration Guide.

1.4.2 Integration with HP OpenView

ViewRunner for HP OpenView is fully integrated with HP OpenView to take advantage of certain OpenView capabilities.

HP OpenView Features

The HP OpenView Network Node Manager 5.1x typically manages nodes within an IP segment, communicating using the Simple Network Management Protocol (SNMP). The most important of the HP OpenView features where ViewRunner is concerned are as follows:

Application Integration

ViewRunner applications are integrated with HP OpenView in the following ways:

Inherent OpenView Capabilities

Some of the inherent OpenView capabilities used by ViewRunner include:


Note This is non-standard. SNMP normally uses UDP for traps.

1.4.3 Integration with the Oracle Relational DBMS

Oracle is the relational database management system (DBMS) that is the repository for all Cisco 6100 and ViewRunner configuration information.

As a relational data base management system (RDBMS), Oracle allows flexible use of its table content. Oracle also provides SQL access to that table information. More specifically, Oracle table content:

Some of the specific benefits to using Oracle include:

1.5 HP OpenView Windows Help

ViewRunner for HP OpenView takes advantage of OpenView windowing and mapping capabilities for its views and navigation. Because of this integration, OpenView online Help can be used to find out in-depth operational details about using the windows efficiently.

HP OpenView has an extensive online Help system available. You can access it from any of the ViewRunner screens either through the Help button in the window menu or through a radio button on the bottom of the window.

For example, access help for HP OpenView Windows by selecting Help > Overview on the menu bar in the Wire Center submap view;


Figure 1-5: HP OpenView Help


ViewRunner's View Map application is responsible for displaying the logical containment hierarchy for Cisco 6100 equipment in a customer's network. Because View Map is integrated with HP OpenView map, online Help can give you a detailed look at how the map function works.

Figure 1-6 and Figure 1-7 describe the anatomy of a submap screen in HP OpenView and thus for ViewRunner.


Figure 1-6: HP OpenView Windows Help



Figure 1-7:
HP OpenView Windows Help (cont.)


1.6 View Map Integration with HP OpenView

ViewRunner's View Map application is responsible for displaying logical views of the Cisco 6100 equipment in your network. View Map-enabled maps co-exist with other vendors applications, such as HP's IP Map application. View Map is integrated into the IP Map polling process, so if auto-discovery of Cisco 6100 equipment is desired, IP Map must be enabled for the map and IP Polling must be set. See "ViewRunner Maps and Views" for details on creating and using View Map maps.

1.6.1 Map Operation

Here's how HP OpenView Help describes maps, and thus View Map's maps.


Figure 1-8: HP OpenView Map Help


1.6.2 Submaps

View Map makes use of HP OpenView submaps to create the various levels of the hierarchy. View Map does not support independent submaps. Here's HP OpenView Help information on Submaps.


Figure 1-9: HP OpenView Submaps Help


1.6.3 Objects

An object represents a particular entity or resource in a networked system. View Map uses standard HP OpenView objects and some of its own. The objects used by View Map include:

Here's the HP OpenView Help information regarding objects.


Figure 1-10: HP OpenView Objects Help


1.6.4 Symbols

View Map uses standard OpenView symbols for the World and Location domains. It uses Cisco icon symbols to represent:

Prior releases used some symbol and field names in HP Openview that are different that those used in this release. Table 1-3 lists theold and new names used in each HP OpenView window.

Prior releases used some symbol and field names in HP OpenView maps that are different than those used in this release. Table 1-3 lists the old and new names used in each HP OpenView window

Table 1-3: Old and New Names used in HP OpenView Windows
Window Old Name New Name

HP OpenView Root Window

Subtend Networks

Subtend Locations

New Subtend LoopRunners

New Subtend Cisco6100s

HP OpenView Classes

NetSpeed

CiscoDSL

NetSpeedConnection

CiscoDSLConnection

LoopRunnerPort

(removed)

NIConnection

(removed)

HPO OpenView Sub-classes

NetSpeed:WireCenter

CiscoDSL:WireCenter

NetSpeed:SubtendLocation

CiscoDSL:Subtend Location

NetSpeed:SubtendGroup

CiscoDSL:SubtendGroup

NetSpeedConnection:Subtend

CiscoDSLConnection:Subtend

LoopRunner:LoopRunner

CiscoDSLAM:Cisco6100

LoopRunner:LoopRunnerLOC

CiscoDSLAM:Cisco6100LOC

NetSpeed:LRZend

(removed)

NetSpeed:WireCenterInLOC

(removed)

NetSpeed:SubtendNetwork

(removed)

LooopRunnerPort:LIMPort

(removed)

LoopRunnerPort:ATUCPort

(removed)

LoopRunnerPort:SHMPort6

(removed)

Fields

LoopRunnerIPAddress

CiscoDSLAMIPAdcdress

LRInband Address

CiscoDSLAMInbandAddress

IsNetSpeedObject

IsCiscoDSLObject

IsSubtendNetwork

IsSubtendLocation

IsSubtendLoopRunner

IsSubtendCisco6100

IsLoopRunner

IsCisco6100

IsLoopRunnerInterface

(removed)

IsLoopRunnerZEnd

(removed)

NotImplemented

(removed)

PortModuleType

(removed)

Here's what HP OpenView Help has to say about symbols.


Figure 1-11: HP OpenView Symbols Help


1.6.5 Map Permissions

By default, the ovw (graphical network map) program is executable by anyone. Although everyone may have permissions to make changes to maps, only the first person who opens an ovw map has read-write access to the map, and subsequent users who open the same session have read-only access. When the person who has read-write access closes his/her map, another user may use Map > Refresh to gain read-write access.

See the ViewRunner for HP OpenView Installation and Administration Guide for more information on setting up user permission levels.

1.6.6 Map Synchronization

ViewRunner adds capability to the basic HP OpenView map functions. OpenView imposes restrictions that View Map does not because ViewRunner uses an Oracle database as its respository for map information.

HP OpenView Map Operation

There are two types of maps possible in OpenView:

ViewRunner View Map Synchronization

ViewRunner's View Map application does support multiple simultaneous read-write maps. A user may have uniquely named read-write map, and ViewRunner automatically correlates all read-write maps to keep them in sync with each other. Changes made to a read-write map will be propogated to other read-write maps immediately.

Each ViewRunner ovw session maintains a log of the map modifications provisioned since the client session was begun. The ViewMap log may be accessed to determine the reasons a refresh of the map may be needed. Note that the Map > Refresh Map option is non-dimmed on the menu only when a user's map is not up-to-date.

The user is allowed to specify either automatic or manual layout of nodes within a map. Using manual layout, the map synchronization process retains the manual layout of the nodes within a map. In automatic layout, map synchronization deletes the nodes and re-adds them to synchronize with the database.

1.7 Navigation in View Map

The View Map client application provides the user with a hierarchal view of a network of Cisco 6100 equipment. View LoopRunner provides the user with a front panel view of a selected Cisco 6100, allowing him/her to view that Cisco 6100's status, manage its configuration, and check its performance.

The overall hierarchy is as follows:


Table 1-4: Hierarchy from the Root Window

New Equipment Window

World

Location(s)

Wire Center

6100 Interfaces View

6100 Chassis View

New Subtend Cisco 6100s

Subtend Networks

Subtend Location(s)

Subtend Group

The two Cisco 6100 views (Interfaces and Chassis) are provided by the View LoopRunner application which is discussed later in this chapter. The other views are provided by the View Map application. An example of the view hierarchy is found in Figure 1-12. ViewRunner for HP OpenView allows the user to double click on a Cisco 6100 series icon in View Map to open Chassis View for that node.


Figure 1-12: VIew Map Hierarchy Views


Navigating among these views is accomplished through double-clicking a symbol in one of the ViewRunner windows or through menu options available in the various views. Right click menus on Cisco 6100 symbols allow rapid navigation. Double-clicking a Cisco 6100 symbol opens Chassis View for that node.

Another view of the hierarchy can be found in Figure 1-12 which shows a geographically based hierarchy of windows beginning with the root window and going all the way down to a Wire Center provisioned with Cisco 6100s.

The following diagram gives a more detailed view of the interactions between windows and views.


Figure 1-13: Navigation Diagram


1.8 Navigation in ViewRunner Chassis View

ViewRunner for HP OpenView supports several navigation methods:

1.8.1 Right Click Menus

The primary mechanism for retrieving information about a particular module or chassis is the right mouse button. The right button acts as a shortcut method for displaying properties about a particular module or chassis.

Use the right button of the mouse to bring up the pop-up menu containing a list of options available for a particular module. Pop-up menus are also context sensitive based on the chassis, module, or slot that is beneath the cursor when the right button is selected.

Placing the cursor over the chassis but outside of the slots selects the chassis. Pop-up menu options are dimmed for users that do not have necessary privileges, or when a menu option is not supported based on the current configuration.

The following series of pop-up menus show the options that appear when you right click on a particular component.

Right Clicking on the Multiplexer Chassis (MC)

The following options are displayed when you right click on the MC:


Figure 1-14: MC Chassis View Pop-up Menu



Table 1-5: MC Chassis Pop-Up Menu Items
Pop-Up Menu Item Description

Synchronize 6100 Configuration

Initiates the sequence of SNMP messages required to reconcile the ViewRunner database with the Cisco 6100 configurations. This menu option rediscovers Cisco 6100 equipment and configuration.

Synchronize 6100 Alarms

Initiates the sequence of SNMP message to reconcile the alarm table in the ViewRunner database with the current state of the Cisco 6100.

6100 Properties

Allows you to check and set properties common to the entire Cisco 6100 such as the current date and time for the Cisco 6100.

Pool Properties

Opens the Pool Properties configuration window (DOH configurations only).

Active Connections

Opens the Active Connections view, displaying a list of the currently active ATU-C port to line port connections in the Cisco 6100. This window supports logical service oriented navigation.

View All Subscribers

Allows you to view all the subscribers for a node, subtend group, or Wire Center. This window supports logical service oriented navigation.

View All PVC

Allows you to view all of the subscribers defined for the Cisco 6100, subtend group, or Wire Center along with their configured PVCs. This window supports logical service oriented navigation.

View Equipment Inventory

Allows you to view an inventory of all the equipment in the Cisco 6100, subtend group, or Wire Center. This window supports logical screen oriented navigation.

6100 Performance

Allows you to view Cisco 6100 performance statistics.

Port Service Configuration

Shows all the ports that are available and those that are in service or are capable of service (Direct Connect configurations only).

6100 Current Alarms

Opens an alarm window displaying all the currently asserted alarms in the Cisco 6100. This window supports logical screen oriented navigation.

Routing Table

Allows you to set the routing table in support of the inband management channel and multiple trap recipients

6100 Trap Recipients

Allows you to set multiple trap recipients

6100 Inband Management Channel

Allows you to manage the Cisco 6100 through an inband channel rather than through the ethernet channel

Add Chassis

Allows an operator with sufficient privileges to pre-provision a new LIM chassis for the Cisco 6100.

Right Clicking on the Line Concentration Chassis (LCC)

The following options are displayed when you right click on the LCC:


Figure 1-15: LCC Chassis View Pop-up Menu



Table 1-6: LCC Chassis Pop-Up Menu Items
Pop-Up Menu Item Description

Chassis Properties

Displays the backplane revision number for this LIM chassis.

Delete Chassis

Allows the user to delete the LIM chassis. Unless all the modules and ports are set to Adminstrative State Locked, the option to delete the chassis will be greyed out.

1.8.2 Right Clicking on Modules

Selecting the Module Properties option brings up the Module Properties screen, which displays properties about a particular module. Each of these screens has a number of tabs associated with it. The number of tabs shown on the screen depends on the type of module.

The number of port items displayed in the plug-in module pop-up menu is context sensitive based on the type of module selected. For example, the SC pop-up has no port items, LIM module pop-up has four port items, and ATU-C module pop-up has two port items.

Right Clicking on ATU-C Modules

The following options are displayed when you right click on a ATU-C module:


Figure 1-16: ATU-C Module Properties Pop-Up Menu


Right Clicking on LIM Modules

The following options are displayed when you right click on a LIM module:


Figure 1-17: LIM Module Properties Pop-Up Menu



Table 1-7: ATU-C and LIM Modules Pop-Up Items
Pop-up Menu Item Description

Module Properties

Gives you direct access to the Status or Configuration tabs for a particular module.

Port Properties

Gives you direct access to the Status or Configuration tabs for a particular port.

Delete Module

Deletes the specified module from the Cisco 6100. This option is greyed out unless the you lock the module or all of its ports. This option is always greyed out for users with read-only privileges.

Chassis

Gives you direct access to the chassis drop down menu.

Right Clicking on the System Controller

The following options are displayed when you right click on the SC:


Figure 1-18: System Controller Module Properties Menu



Table 1-8: System Controller Pop-Up Items
Pop-up Menu Item Description

Module Properties

Gives you direct access to the Status or Configuration tabs for a particular module.

Delete Module

Deletes the module. This option is greyed out unless the you lock the module (not supported in this release). This option is always greyed out for users with read-only privileges.

Chassis

Gives you direct access to the Chassis drop down menu.

Right Clicking on the LIM Controller

The following options are displayed when you right click on the LIM controller:


Figure 1-19: LIM Controller Module Properties Pop-Up Menu



Table 1-9: LIM Controller Pop-Up Menu Items
Pop-up Menu Item Description

Module Properties

Gives you direct access to the Status or Configuration tabs for a particular module.

Delete Module

Deletes the module. This option is greyed out unless the you lock the module. This option is always greyed out for users with read-only privileges.

Chassis

Gives you direct access to the Chassis drop down menu.

Right Clicking on an MC Empty Slot

The following options appear when you right click on an empty slot in the MC:


Figure 1-20: MC Empty Slot Pop-Up Menu



Table 1-10: MC Empty Slot Pop-Up Menu Items
Pop-Up Menu Item Description

Insert

Opens a dialog containing a visual representation of the modules that may be pre-provisioned in the selected slot.

6100 Properties

Gives you direct access to the chassis status or configuration.

Access any Cisco 6100 component and notice the similarities between the screens that appear. Most components have windows, tabs, and buttons very similar to each other as described later in this chapter.

Right Clicking on an LCC Empty Slot

The following options appear when you right click on an empty slot in the LCC:


Figure 1-21: LCC Empty Slot Pop-Up Menu



Table 1-11: Pop-Up Menu Item Descriptions
Pop-Up Menu Item Description

Insert

Opens a dialog containing a visual representation of the modules that may be pre-provisioned in the selected slot.

Chassis

Gives you direct access to the chassis properties or allows you to delete the chassis. The Delete Chassis option is grayed out unless all modules are locked or deleted first.

1.8.3 Toolbar Access

As a second means of navigation, HP OpenView has a toolbar that allows you to bypass the menu hierarchy to perform certain tasks.

The HP OpenView toolbar is found in Figure 1-22


Figure 1-22: HP OpenView Toolbar


See the HP OpenView Help system for more information on each of the icons.

There is another toolbar on the 6100 Chassis View.


Figure 1-23: Chassis View Toolbar


The icons on this bar are described in Table 1-12.


Table 1-12: Chassis View Toolbar Icon Description
Chassis View Toolbar Icons Icon Description

Synchronize 6100 Configuration

Initiates the sequence of SNMP messages required to reconcile the ViewRunner database with the Cisco 6100 configurations. This menu option rediscovers Cisco 6100 equipment and configuration.

Synchronize 6100 Alarms

Initiates the sequence of SNMP messages to reconcile alarm tables in the ViewRunner database with the current state of the Cisco 6100

6100 Current Alarms

Opens an alarm window displaying all the currently asserted alarms in the Cisco 6100. This window supports logical service oriented navigation.

Zoom Out

Shrinks the Cisco 6100 Chassis View.

Zoom In

Enlarges the Cisco 6100 Chassis View.

Current Alarms Count

Displays the number of currently asserted alarms which are critical (red), major (orange), and minor (yellow).

1.8.4 Menu Hierarchy

As another means of navigation, the menu hierarchy in ViewRunner for HP OpenView consists of a menu bar with dropdown menus and options therein. The next few figures show each of the dropdown menus on the Root Map of ViewRunner.


Figure 1-24: Root Window Menu



Figure 1-25: Map Menu



Figure 1-26: Edit Menu



Figure 1-27: Locate Menu



Figure 1-28: View Menu



Figure 1-29: Performance Menu



Figure 1-30: Configuration Menu



Figure 1-31: Fault Menu



Figure 1-32: Security Menu



Figure 1-33: Misc. Menu



Figure 1-34: Options Menu



Figure 1-35: Help Menu


1.9 Logical Service Oriented Navigation

ViewRunner for HP OpenView supports logical service oriented navigation, which allows rapid navigation to a module, port, or subscriber property dialog from the summary dialogs.

Logical service oriented navigation eliminates the need to bring up the craft oriented Chassis View and click on the physical position of the entity to be provisioned. Although logical service oriented navigation eliminates the need to use the physical navigation to the entity via the Chassis View, you can still double click on an entity in the Chassis View and access the property dialogs necessary to provision services.

The summary dialogs from which you can use the logical service hyperlinks include:

For the dialogs that support the logical service oriented navigation feature, the access identifier (AID) text displays as blue text indicating that it is a hyperlink to the corresponding property dialog. Single clicking on any blue hyperlink will take you to the property dialog associated with the selected entity. For example, clicking on the subscriber ID in the View All Subscribers dialog opens the Subscriber Properties dialog for the selected subscriber. The dialog is the same as the one from the Port Configuration screen. The selected subscriber can be edited or deleted from this dialog.

Single clicking on the Cisco 6100 name will take you to the 6100 Chassis View. For summary dialogs displaying scoped views, selecting a property dialog on another Cisco 6100 will result in that 6100 Chassis View opening first.

Clicking on the Service Provisioning button will open the Service Provisioning dialog, where permanent virtual circuits (PVCs) may be added or deleted. When the dialog is dismissed, the View All Subscribers dialog is updated with the new configuration.


Figure 1-36: View All Subscribers - Hyperlinks


If you click on any text in the Line Port field as shown in Figure 1-36, you go immediately to the Module Properties status window displaying the LCC, slot, and port shown in that text to easily check what is happening on that port.


Figure 1-37: Line Port Hyperlink


The following shows a Current Alarms window with blue hyperlinks:


Figure 1-38: Current Alarms Window - Hyperlinks


Clicking on the text in the first line of the AID field will take you to the Module Properties window for the ATU-C in slot 10.

1.10 Common Screen Elements

When you access any Cisco 6100 component, you will notice the similarities between the screens that appear. Most components have windows, tabs, and buttons very similar to each other as described below.

1.10.1 Common Windows

The properties windows for all chassis and modules in the Cisco 6100 Chassis View are similar to each other. To display the properties of a particular chassis or module, right click the mouse on a chassis or a module and select Properties option. This opens a Cisco 6100, chassis, or module property windows respectively. The windows contain similar features including a two-tiered tab design, overlaying a second, higher level set of tabs outside the basic property dialog tabs. The outside (higher level) sets of tabs lets you select between the module and any of the module's ports. The inside sets of tabs provide the same functionality as the basic property dialog tabs, allowing rapid selection between the selected module or port's Status and Configuration tabs.Use the tabs on the windows - typically the Status or Configuration tabs - to access property windows for other types of logical entities, such as subscribers or pools.

1.10.2 Common Tabs

ViewRunner for HP OpenView uses common tabbed dialogs for all property dialogs (Status, Configuration, as so on). Attributes for an entity are displayed in a tabbed dialog. Each tab displays a category of information about the entity. Each tab is a dialog itself that may contain a tabbed control (for example, the module tab contains Status and Configuration Tabs). See "Cisco 6100 and ViewRunner State Management" for a discussion on entities.

Common tab categories used by entities display status, configuration, performance, and/or service provisioning, in this order. Only a subset of these tabs typically applies to any given entity. Module level tab categories, however, contain two levels of tabs. The top level module and port tabs display the common tab categories.

The following shows the tabs common to Cisco 6100 components:


Note The LIM tabs do not apply in Direct Connect configurations.

ViewRunner for HP OpenView displays the Administrative and Operational states of the node as an icon on the module and port tabs of the Module Properties dialogs. The color of the LED (Light Emitting Diode) to the immediate left of the tab name indicates state of the module or port. See the appendix, "Use of Color in ViewRunner."


Figure 1-39: ATU-C Module Tabs



Figure 1-40: LIM Module Tabs



Table 1-13: ATU-C and LIM Tab Descriptions
Tab Description

Status

Displays the status of various states associated with a module or chassis.

Configuration

Displays specifics about the configuration, such as inventory details, port information, etc. Also allows you to manage the Administrative states.

1.10.3 Common Colors

ViewRunner for HP OpenView uses colors to show various states of entities. See "Use of Color in ViewRunner" for more information on ViewRunner's use of colors.

1.10.4 Common Buttons

The following diagrams show the button common in ViewRunner for HP OpenView:


Figure 1-41: Common Buttons



Table 1-14: Common Button Descriptions
Button Description

OK

The OK button applies configuration data in the property dialog and then closes the dialog.

When the OK buttons is selected, ViewRunner for HP OpenView sends SNMP sets in a specific sequence to assure the configurations take affect immediately in the Cisco 6100.

If the OK button is selected while the Administrative State is Unlocked, ViewRunner for HP OpenView allows the non-service affecting information to be modified.

If the OK button is selected while the Administrative State is Locked,
ViewRunner for HP OpenView will lock the resource and send all configuration information that has been modified.

Cancel

The Cancel button closes the window without applying configuration data. It discards any changes made without requesting user confirmation.

Apply

The Apply button applies the configuration data entered by the user.

1.11 Message Dialogs

Message dialogs of various types display as necessary to communicate particular instructions to you. These message dialogs are in addition to the event/alarm traps that are sent to one or more recipients. See "Multiple Trap Recipients" section for more information about traps and "Events and Alarms Management" for more information on events and alarms.

Two types of message dialogs are supported: confirmation and error.

1.11.1 Confirmation Dialogs

Confirmation dialogs alert you to the consequences of carrying out a requested action, request a response, and interrupt normal interaction with the ViewRunner for HP OpenView application until the dialog is closed. Confirmation dialogs contain a confirmation icon, a message, a confirmation request, and Yes/No buttons.

In some instances, a confirmation message warns of the general consequences of proceeding. If the entity or any of its subordinates is involved in an active ADSL connection, a confirmation dialog is always presented indicating that the active connection(s) will be terminated if the action is not aborted.

The following actions result in confirmation dialogs appearing:

1.11.2 Error Information Dialogs

Error dialogs convey a message about a user error and detail the cause of the error. Error dialogs pop up when application, communication, or Cisco 6100 interaction errors occur. You must acknowledge that the error occurred to close the error dialog.

Error information dialogs appear if you leave a field required for configuration blank.

1.11.3 SNMP Loss of Communication Dialogs

ViewRunner for HP OpenView communicates with Cisco 6100s using SNMP through either an overlay (out-of-band) IP network such as Ethernet or through an inband management channel over ATM. ViewRunner can lose communication with a Cisco 6100 for a variety of reasons, but a loss of communication error is generated when any ViewRunner initiated SNMP request does not succeed or when HP OpenView IP Discovery generates enough failures for a node.

When a loss of communication with a Cisco 6100 is detected, a pop up dialog appears indicating a "Loss of Communication with Cisco 6100 <name>". You must click OK before continuing. Because loss of communication can happen because of congestion in the network and for other reasons that may cause it to be intermittent, ViewRunner will continue to poll the Cisco 6100 at specific intervals (set by the COMMUNICATION_LOSS_TIMEOUT parameter) to see if it can establish communications.

1.12 Cisco 6100 and ViewRunner Management Tools

There are four tools that can be used to manage the Cisco 6100 and ViewRunner for HP OpenView:

1.12.1 Configuration Save and Restore

The configuration save and restore feature allows you to upload NVRAM to out-of-node storage to provide a backup of node configuration data. Downloading NVRAM back into an SC enables recovery from a corrupted or replaced SC. It also allows you to quickly recover your configuration after downloading updated Cisco 6100 software. (See "Updating Cisco 6100 Software" for more information.)


Note ViewRunner does not support saving the configuration of older Cisco 6100s running software version 1.02.
DO NOT EDIT THE SAVED FILE. Restoration of the configuration is unpredictable if the file is edited and could result in a corruption of the system and loss of service for subscribers.

1.12.2 Software Update Download

System software download is the method by which a Cisco 6100 can upgrade the software in each of the modules that support downloading to the module. The software download procedure requires an TFTP server. ViewRunner functions as an TFTP server and will be capable of handling requests for images from a Cisco 6100.

The process is triggered by user menu selection or SC reset. As a fail-safe measure, prior to initiating a system reset, the user should use the configuration save and restore wizard (see "Configuration Save and Restore") to store the current NVRAM configuration for later retrieval should something go wrong with software download.

1.12.3 Inband Channel Software Download Capability

ViewRunner for HP OpenView supports software downloads and restores for Cisco 6100 nodes being managed via the inband management channel or the ethernet management channel. The menu option allowing this feature is active only if the SC supports the feature and the node is being managed through one of the management channels. Warnings will be issued if software download/restore is not supported by the current SC.

1.12.4 Command Line Interface (CLI)

The CLI feature provides the ability to retrieve fault management data from the Cisco 6100, using a Direct Connect serial interface or a telnet session. Multiple users can access a single Cisco 6100 simultaneously through independent telnet sessions.


Note For Cisco 6100 Release 2.0, the only valid CLI commands are to show the alarms on various managed objects.

Command Line Input Interface

The following are the input criteria for using the CLI:

Command Line Output Interface

Following are the common features for the data output formats:

Error output

The following errors will be displayed for invalid commands:

Command Syntax

The following is the command syntax for CLI commands:

>verb [noun_1] [adjective_1] [noun_2] [adjective_2] [options]
 

where

verb

is the action/command need to be executed. Valid verbs are:

help
?
show

lists all possible commands
lists all possible commands
retrieves and displays data on screen

noun_1

specifies the object on which command need to be executed. In the following example, alarms is the noun_1:

> show alarms sys

Currently the only valid noun_1 is alarms.

adjective_1

specifies the kind of noun or object. Adjective_1 is intelligent up to 3 unique characters/words. More than one adjective_1 can modify a noun_1, each separated by a period. In the following example, maj.crit are two adjective_1s:

> show alarms maj.crit sys

The valid adjective_1 entries are:

crit
maj
min

critical alarms
major alarms
minor alarms

If you do not specify an alarm severity to be displayed, the system will display all alarms.

noun_2

specifies the object on which the command is to be executed. This is generally a managed object of the Cisco 6100. The following command would return all critical alarms for all the chassis (MC and LCCs) for that Cisco 6100.

> show alarms crit chas

Valid noun_2 objects are:

sys
chas
slot
sc
ni
atuc
lim
lcm
shm
lp
mp

Cisco 6100
Cisco 6100 chassis
slot in any chassis
system controller module
network interface module
ATU-C module
line interface module
LIM controller module
subtend host module
line port
modem port

adjective_2

specifies the kind of noun or object. Generally, adjective_2 is the instance of a Cisco 6100 managed object. Object instances vary with the type of objects.

The entry takes the form of

> show alarms [crit | maj | min] [noun_2] [c].[i].[s].[p]

where c, i, s, and p indicate the following values:

c
i

s

p

indicates the chassis, where m.0 = MC and l = LCC
indicates the chassis instance. For the MC, the value is always 0. For the LCC, the value is the DIP switch setting for that LCC.
indicates the slot number of the object. The value corresponds to the slot number on the chassis where the object is physically located.
indicates the port number of the object. The value is 1-4 corresponding to the port on the object. Ports are identified from the top down starting with 1. Currently, only the ATU-C, LIM, and STM ports are supported.

In the following example, the command is to show all critical and major ATU-C alarms on Cisco 6100 multiplexer chassis (which is always chassis instance number 0) at slot 12:

> show alarms crit.maj atuc m.0.12.2

options

to activate certain type of operation, i.e. filter. More than one option can be specified at one time, each separated by a period. Options are sensitive up to the first 3 characters; the rest will be ignored.

1.12.5 Inband Management Channel

Using the inband management channel feature of the ViewRunner for HP OpenView allows direct control/management of the Cisco 6100 through the ATM channel. The inband management channel is transparent to ViewRunner in that provisioning and operation of the system are identical whether through the ethernet port or the inband channel. The only difference is that instead of using conventional ethernet physical media to communicate to the Cisco 6100, ViewRunner will use ATM as the physical layer for communication.

To run IP over ATM, the system uses RCF 1483 "Multi-protocol over AAL5" in Logical Link Control (LLC) encapsulation mode. This encapsulation will allow transporting via multiple protocols over a single VC.

To make sure the out-bound packets from the Cisco 6100 are sent to the right interface (ethernet or inband), a routing table for various IP addresses is also supported. This table is only needed when you use the inband management channel. Ethernet takes care of its own routing. See "System Level Configuration" for more information on the inband management channel.


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Posted: Fri Apr 23 14:23:14 PDT 1999
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