cc/td/doc/product/dsl_prod/c6100/userdoc/rel300
hometocprevnextglossaryfeedbacksearchhelp
PDF

Table of Contents

DS3 Port and Subtend Port Events

DS3 Port and Subtend Port Events

This chapter explains how to diagnose and handle DS3 port and subtend port events that are generated by the Cisco 6100 Series system. The following information is presented for each of the events:

If none of the actions presented for the event are successful, contact the Cisco Technical Assistance Center (TAC) for additional support.


Note Refer to the ViewRunner for Windows User Guide or the ViewRunner for HP OpenView User Guide for detailed information on viewing events in the ViewRunner management software. Refer to "Event Guidelines and Definitions" for detailed information on event severity guidelines and alarm event status changes.

Table 10-1 lists DS3 port and subtend port events and their IDs, definition, severity, and description. A detailed explanation of these events and the corrective actions that are required (if any) is located in this chapter.


Table 10-1: DS3 Port and Subtend Port Events
ID Definition Severity Description

81

FC_DS3_OCD

Critical

DS3: Out of Cell Delineation

82

FC_DS3_FIFO_FULL

Minor

DS3: Framer FIFO overflow

83

FC_DS3_IDLE

Critical

DS3: receiving idle signal

84

FC_DS3_RAI

Critical

DS3: receiving Remote Alarm Indication

90

FC_DS3_YELLOW

Critical

DS3: receiving Yellow Alarm

91

FC_DS3_AIS

Critical

DS3: receiving AIS

93

FC_DS3_OOF

Critical

DS3: Out of Frame condition detected

94

FC_DS3_LIU_LOS

Critical

DS3: Loss of Signal detected at LIU

95

FC_DS3_LOS

Critical

DS3: Loss of Signal detected at framer

96

FC_DS3_TX_PARITY

Minor

DS3: Parity error detected on TX UTOPIA bus

97

FC_DS3_RX_HEC_ERROR

Minor

DS3: HEC error detected on RX UTOPIA bus

99

FC_DS3_CPAR

Minor

DS3: Unexpected frame format

101

FC_DS3_PLCP_OOF

Critical

DS3: PLCP Out of Frame condition detected

102

FC_DS3_PLCP_LOF

Critical

DS3: PLCP Loss of Frame error detected

112

FC_DS3_FE_EQPT

Critical

DS3: Far end equipment failure indication

113

FC_DS3_FE_LOS

Critical

DS3: Far end receiving Loss of Signal

114

FC_DS3_FE_OOF

Critical

DS3: Far end receiving Out of Frame

115

FC_DS3_FE_AIS

Critical

DS3: Far end receiving AIS

116

FC_DS3_FE_IDLE

Critical

DS3: Far end receiving idle signal

117

FC_DS3_FE_NSA_EQPT

Info

DS3: Far end receiving non-service affecting equipment failure indication

118

FC_DS3_FE_ENA_LB

Info

DS3: Far end receiving enable loopback indication

119

FC_DS3_FE_DIS_LB

Info

DS3: Far end receiving disable loopback indication

122

MFANI_ABM_ALM0_CRC_FAIL

Critical

ABM 0: ATM Chipset---Sequence error in linked list detected

123

MFANI_ABM_ALM1_CRC_FAIL

Critical

ABM 1: ATM Chipset---Sequence error in linked list detected

124

MFANI_ABM_ALM2_CRC_FAIL

Critical

ABM 2: ATM Chipset---Sequence error in linked list detected

125

MFANI_ABM_ALM0_CONGESTED

Critical

ABM 0: Device congested---Active connections exist

126

MFANI_ABM_ALM1_CONGESTED

Critical

ABM 1: Device congested---Active connections exist

127

MFANI_ABM_ALM2_CONGESTED

Critical

ABM 2: Device congested---Active connections exist


Note Events with an ID less than 128 are specific to the module in alarm. Events with an ID value greater than or equal to 128 are system-wide events.

DS3: Out of Cell Delineation

Event Summary

ID Event Name Severity

81

FC_DS3_OCD

Critical

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

DS3: Out of Cell Delineation

Impact

Defined by the ANSI T1.107-1995 standard as critical.

Action

Alarm events of this type are typically caused by short-term (milliseconds in duration) incidents that clear as part of the normal course of traffic management. Examples of traffic management events include the freeing of buffer space, recovery from parity errors at a higher level, and recover after a brief loss of signal.

Each of these alarm events is followed by an additional event showing a Cleared event status, meaning the alarm event has been corrected.


Step 1 If a Cleared event status is not received within 1 minute, reinsert the module.

Step 2 If a problem persists, replace the module.


DS3: Framer FIFO Overflow

Event Summary

ID Event Name Severity

82

FC_DS3_FIFO_FULL

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

DS3: Framer FIFO overflow

Impact

An event of this type causes an automatic recovery attempt by the network interface module fabric control driver software. The automatic recovery should take no more than milliseconds. Service is only momentarily impaired, and recovery is possible at higher layers. The problem is likely to be transparent to the user.

Action

This is an information event, not an alarm event. Information events do not represent a state change and therefore are not followed by a Cleared event.

Information events are typically one-time occurrences that are corrected by the module without a reset. They do not cause service degradation.

No craft action is required.

DS3: Receiving Idle Signal

Event Summary

ID Event Name Severity

83

FC_DS3_IDLE

Critical

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

DS3: receiving idle signal

Impact

Defined by the ANSI T1.107-1995 standard as critical. User traffic is not being received. Far end is out of service or in a maintenance mode.

Action

Check far-end equipment to ensure that it is not out of service or in a maintenance mode.

DS3: Receiving Remote Alarm Indication

Event Summary

ID Event Name Severity

84

FC_DS3_RAI

Critical

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

DS3: receiving Remote Alarm Indication

Impact

Defined by the ANSI T1.107-1995 standard as critical. The alarm event indicates that the far-end equipment is receiving several errored frames.

Action

Complete the following steps to clear the alarm event:


Step 1 Attach a loopback cable to the DS3 BNC connectors (DS3 TX and DS3 RX) on the system I/O card to check the near-end transmitted signal.

Step 2 Complete the following actions to clear the alarm event:

Step 3 If the alarm event does not clear, check the far-end and the DS3 cabling that is coming from the system I/O card.


DS3: Receiving Yellow Alarm

Event Summary

ID Event Name Severity

90

FC_DS3_YELLOW

Critical

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

DS3: receiving Yellow Alarm

Impact

Defined by the ANSI T1.107-1995 standard as critical. The alarm event indicates that the far-end equipment is receiving several errored frames.

Action

Complete the following steps to clear the alarm event:


Step 1 Attach a loopback cable to the DS3 BNC connectors (DS3 TX and DS3 RX) on the system I/O card to check the near-end transmitted signal.

Step 2 Complete the following actions to clear the alarm event:

Step 3 If the alarm event does not clear, check the far-end and the DS3 cabling that is coming from the system I/O card.


DS3: Receiving AIS

Event Summary

ID Event Name Severity

91

FC_DS3_AIS

Critical

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

DS3: receiving AIS

Impact

Defined by the ANSI T1.107-1995 standard as critical. User traffic is not being received. Far end is out of service or in a maintenance mode.

Action

Check far-end equipment to ensure that it is not out of service or in a maintenance mode.

DS3: Out of Frame Condition Detected

Event Summary

ID Event Name Severity

93

FC_DS3_OOF

Critical

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

DS3: Out of Frame condition detected

Impact

Defined by the ANSI T1.107-1995 standard as critical. Receiver cannot frame to the incoming signal. The system stops passing traffic in the receive direction.

Action

Complete the following steps to clear the alarm event:


Step 1 Check the far-end equipment to ensure that it is transmitting a good DS3 signal.

Step 2 If the signal is good, check the wiring between the far-end and near-end equipment for continuity.

Step 3 If continuity is good, replace the network interface module.


DS3: Loss of Signal at LIU

Event Summary

ID Event Name Severity

94

FC_DS3_LIU_LOS

Critical

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

DS3: Loss of Signal detected at LIU

Impact

Defined by the ANSI T1.107-1995 standard as critical. The receiver is not detecting a DS3 signal. The system stops passing traffic in the receive direction.

Action

Complete the following steps to clear the alarm event:


Step 1 Attach a loopback cable to the DS3 BNC connectors (DS3 TX and DS3 RX) on the system I/O card to check the near-end transmitted signal.

Step 2 If the alarm event clears, replace the network interface module.

Step 3 If the alarm event does not clear, check the far-end equipment to ensure it is transmitting a good DS3 signal.

Step 4 If the signal is good, check the wiring between the far-end and near-end equipment for continuity.


DS3: Loss of Signal at Framer

Event Summary

ID Event Name Severity

95

FC_DS3_LOS

Critical

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

DS3: Loss of Signal detected at framer

Impact

Defined by the ANSI T1.107-1995 standard as critical. The receiver is not detecting a DS3 signal. The system stops passing traffic in the receive direction.

Action

Complete the following steps to clear the alarm event:


Step 1 Attach a loopback cable to the DS3 BNC connectors (DS3 TX and DS3 RX) on the system I/O card to check the near-end transmitted signal.

Step 2 If the alarm event clears, replace the network interface module.

Step 3 If the alarm event does not clear, check the far-end equipment to ensure it is transmitting a good DS3 signal.

Step 4 If the signal is good, check the wiring between the far-end and near-end equipment for continuity.


DS3: Parity Error on TX UTOPIA Bus

Event Summary

ID Event Name Severity

96

FC_DS3_TX_PARITY

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

DS3: Parity error detected on TX UTOPIA bus

Impact

An alarm event of this type will likely result in the loss of a single cell. Loss of a single cell is a transient event, affecting only one subscriber. Recovery is possible at higher layers in the protocol stack. Multiple occurrences of the alarm event are more serious and typically indicate the failure of a hardware component on the network interface module.

The term multiple occurrences is applied if several occurrences take place within a few seconds. If a problem with cell loss, and ultimately subscriber traffic throughout is suspected, service personnel should review the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser for multiple occurrences. In a future software release, multiple occurrences of events in this category will generate a higher severity alarm.

Action

Each of these alarm events is followed by an additional event that shows a Cleared event status, which means that the alarm event has been corrected.


Step 1 If a Cleared event status is not received within 1 minute, reinsert the module.

Step 2 If a problem persists, replace the network interface module.


DS3: HEC Error on RX UTOPIA Bus

Event Summary

ID Event Name Severity

97

FC_DS3_RX_HEC_ERROR

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

DS3: HEC error detected on RX UTOPIA bus

Impact

An alarm event of this type will likely result in the loss of a single cell. Loss of a single cell is a transient event, affecting only one subscriber. Recovery is possible at higher layers in the protocol stack. Multiple occurrences of the alarm event are more serious and typically indicate the failure of a hardware component on the network interface module.

The term multiple occurrences is applied if several occurrences take place within a few seconds. If a problem with cell loss, and ultimately subscriber traffic throughout is suspected, service personnel should review the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser for multiple occurrences. In a future software release, multiple occurrences of events in this category will generate a higher severity alarm.

Action

Each of these alarm events is followed by an additional event that shows a Cleared event status, which means that the alarm event has been corrected.


Step 1 If a Cleared event status is not received within 1 minute, reinsert the module.

Step 2 If a problem persists, replace the network interface module.


DS3: Unexpected Frame Format

Event Summary

ID Event Name Severity

99

FC_DS3_CPAR

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

DS3: Unexpected frame format

Impact

The far-end detects an unexpected frame type.

Action

Confirm the far-end framing type.

DS3: PLCP Out of Frame Condition

Event Summary

ID Event Name Severity

101

FC_DS3_PLCP_OOF

Critical

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

DS3: PLCP Out of Frame condition detected

Impact

An event of this type results in the loss of all cell traffic until the PLCP convergence protocol is able to resynchronize to the beginning of the frame pointer. This condition could last for up to 5 seconds.

Action

Complete the following steps to clear the alarm event:


Step 1 Attach a loopback cable to the DS3 BNC connectors (DS3 TX and DS3 RX) on the system I/O card to check the near-end transmitted signal.

Step 2 If the alarm event clears, check the far-end configuration to ensure that PLCP is enabled.

Step 3 If the alarm event does not clear, replace the network interface module.


DS3: PLCP Loss of Frame Error Detected

Event Summary

ID Event Name Severity

102

FC_DS3_PLCP_LOF

Critical

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

DS3: PLCP Loss of Frame error detected

Impact

An event of this type results in the loss of all cell traffic until the PLCP convergence protocol is able to resynchronize to the beginning of the frame pointer. This condition could last for up to 5 seconds.

Action

A loss of frame error becomes an out-of-frame condition if the error exists for more than 5 seconds. If the loss of frame continues and does not become an out-of-frame condition, complete the following steps to clear the alarm event:


Step 1 Attach a loopback cable to the DS3 BNC connectors (DS3 TX and DS3 RX) on the system I/O card to check the near-end transmitted signal.

Step 2 If the alarm event clears, check the far-end configuration to ensure that PLCP is enabled.

Step 3 If the alarm event does not clear, replace the network interface module.


DS3: Far End Equipment Failure

Event Summary

ID Event Name Severity

112

FC_DS3_FE_EQPT

Critical

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

DS3: Far end equipment failure indication

Impact

Defined by the ANSI T1.107-1995 standard as critical. The far-end equipment has experienced a failure. User traffic may be stopped or degraded.

Action

No action is required.

DS3: Far End Receiving Loss of Signal

Event Summary

ID Event Name Severity

113

FC_DS3_FE_LOS

Critical

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

DS3: Far end receiving Loss of Signal

Impact

Defined by the ANSI T1.107-1995 standard as critical. This alarm event indicates that the far-end equipment is not receiving a DS3 signal.

Action

Complete the following steps to clear the alarm event:


Step 1 Attach a loopback cable to the DS3 BNC connectors (DS3 TX and DS3 RX) on the system I/O card to check the near-end transmitted signal.

Step 2 Complete the following actions to clear the alarm event:

Step 3 If the alarm event does not clear, check the far-end equipment.


DS3: Far End Receiving Out of Frame

Event Summary

ID Event Name Severity

114

FC_DS3_FE_OOF

Critical

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

DS3: Far end receiving Out of Frame

Impact

Defined by the ANSI T1.107-1995 standard as critical. This alarm event indicates that the far-end equipment cannot frame to the incoming DS3 signal.

Action

Complete the following steps to clear the alarm event:


Step 1 Attach a loopback cable to the DS3 BNC connectors (DS3 TX and DS3 RX) on the system I/O card to check the near-end transmitted signal.

Step 2 Complete the following actions to clear the alarm event:

Step 3 If the alarm event does not clear, check the far-end equipment.


DS3: Far End Receiving AIS

Event Summary

ID Event Name Severity

115

FC_DS3_FE_AIS

Critical

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

DS3: Far end receiving AIS

Impact

Defined by the ANSI T1.107-1995 standard as critical. The alarm event indicates that the far-end is receiving an alarm indication signal.

Action

Complete the following steps to clear the alarm event:


Step 1 Attach a loopback cable to the DS3 BNC connectors (DS3 TX and DS3 RX) on the system I/O card to check the near-end transmitted signal.

Step 2 If the alarm event clears, check to see if there are any local alarms. If there are no local alarms, replace the network interface module.

Step 3 If the alarm event does not clear, check the far-end cabling and verify that the cable type is correct.


DS3: Far End Receiving Idle Signal

Event Summary

ID Event Name Severity

116

FC_DS3_FE_IDLE

Critical

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

DS3: Far end receiving idle signal

Impact

Defined by the ANSI T1.107-1995 standard as critical. The alarm event indicates that the far-end is receiving an idle signal.

Action

Complete the following steps to clear the alarm event:


Step 1 Attach a loopback cable to the DS3 BNC connectors (DS3 TX and DS3 RX) on the system I/O card to check the near-end transmitted signal.

Step 2 If the alarm event clears, check to see if there are any local alarms. If there are no local alarms, replace the network interface module.

Step 3 If the alarm event does not clear, check the far-end cabling and verify that the cable type is correct.


DS3: Far End Non-Service Affecting Equipment Failure

Event Summary

ID Event Name Severity

117

FC_DS3_FE_NSA_EQPT

Info

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

DS3: Far end non-service affecting equipment failure indication

Impact

Events of this type do not affect service, because the far-end equipment has experienced a non-service affecting problem.

Action

Determine the nature of the failure at the far end and correct it when possible (for example, a maintenance window). No action is required at the near end.

DS3: Far End Receiving Enable Loopback Indication

Event Summary

ID Event Name Severity

118

FC_DS3_FE_ENA_LB

Info

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

DS3: Far end receiving enable loopback indication

Impact

None.

Action

None.

DS3: Far End Receiving Disable Loopback Indication

Event Summary

ID Event Name Severity

119

FC_DS3_FE_DIS_LB

Info

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

DS3: Far end receiving disable loopback indication

Impact

None.

Action

None.

ABM 0: ATM Chipset---Sequence Error in Linked List

Event Summary

ID Event Name Severity

122

MFANI_ABM_ALM0_CRC_FAIL

Critical

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

ABM 0: ATM Chipset---Sequence error in linked list detected

Impact

An event of this type causes a network interface module reset. Service is usually affected for about 45 seconds. ADSL layer 1 connections are not lost, but subscriber data traffic (ATM AAL5 cells) does not move across the switch fabric during this period.

Action

If this alarm event continues to occur repeatedly, replace the network interface module.

ABM 1: ATM Chipset---Sequence Error in Linked List

Event Summary

ID Event Name Severity

123

MFANI_ABM_ALM1_CRC_FAIL

Critical

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

ABM 1: ATM Chipset---Sequence error in linked list detected

Impact

An event of this type causes a network interface module reset. Service is usually affected for about 45 seconds. ADSL layer 1 connections are not lost, but subscriber data traffic (ATM AAL5 cells) does not move across the switch fabric during this period.

Action

If this alarm event continues to occur repeatedly, replace the network interface module.

ABM 2: ATM Chipset---Sequence Error in Linked List

Event Summary

ID Event Name Severity

124

MFANI_ABM_ALM2_CRC_FAIL

Critical

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

ABM 2: ATM Chipset---Sequence error in linked list detected

Impact

An event of this type causes a network interface module reset. Service is usually affected for about 45 seconds. ADSL layer 1 connections are not lost, but subscriber data traffic (ATM AAL5 cells) does not move across the switch fabric during this period.

Action

If this alarm event continues to occur repeatedly, replace the network interface module.

ABM 0: Device Congested---Active Connections Exist

Event Summary

ID Event Name Severity

125

MFANI_ABM_ALM0_CONGESTED

Critical

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

ABM 0: Device congested---Active connections exist

Impact

Permanent congestion on the indicated ATM Buffer Manager (ABM) device is occurring. Therefore, no cells are flowing through the indicated ABM device.

Action

If this alarm event continues to occur repeatedly, replace the network interface module.

ABM 1: Device Congested---Active Connections Exist

Event Summary

ID Event Name Severity

126

MFANI_ABM_ALM1_CONGESTED

Critical

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

ABM 1: Device congested---Active connections exist

Impact

Permanent congestion on the indicated ABM device is occurring. Therefore, no cells are flowing through the indicated ABM device.

Action

If this alarm event continues to occur repeatedly, replace the network interface module.

ABM 2: Device Congested---Active Connections Exist

Event Summary

ID Event Name Severity

127

MFANI_ABM_ALM2_CONGESTED

Critical

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

ABM 2: Device congested---Active connections exist

Impact

Permanent congestion on the indicated ABM device is occurring. Therefore, no cells are flowing through the indicated ABM device.

Action

If this alarm event continues to occur repeatedly, replace the network interface module.


hometocprevnextglossaryfeedbacksearchhelp
Posted: Wed May 10 13:40:55 PDT 2000
Copyright 1989 - 2000©Cisco Systems Inc.