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This chapter explains how to diagnose and handle Cisco 6100/6130 chassis events that are generated by the Cisco 6100 Series system. The following information is presented for each of the events:
If none of the actions presented for the event are successful, contact the Cisco Technical Assistance Center (TAC) for additional support.
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Note Refer to the ViewRunner for Windows User Guide or the ViewRunner for HP OpenView User Guide for detailed information on viewing events in the ViewRunner management software. Refer to "Event Guidelines and Definitions" for detailed information on event severity guidelines and alarm event status changes. |
Table 7-1 lists Cisco 6100/6130 chassis events and their IDs, definition, severity, and description. A detailed explanation of these events and the corrective actions that are required (if any) is located in this chapter.
| ID | Definition | Severity | Description |
|---|---|---|---|
1 | MC_FAN_FAILURE | Major | A fan tray is supposed to be present, but it is not detected as present and operational |
2 | MC_FAN_REQUIRED | Major | No fan tray has been detected or pre-provisioned, but the current configuration requires one (for example, DMT-2 ATU-C modules are present) |
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Note Events with an ID less than 128 are specific to the module in alarm. Events with an ID value greater than or equal to 128 are system-wide events. |
| ID | Event Name | Severity |
|---|---|---|
1 | MC_FAN_FAILURE | Major |
The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:
A fan tray is supposed to be present, but is not detected as present and operationalIf the Cisco 6100 Series system detects or was preprovisioned to use an operational fan tray, the system checks the status of the fan tray. If the fan tray is disconnected or not fully operational, the system asserts this alarm event. Because an operational fan tray is necessary to maintain temperature control when you use a Cisco 6130 or a Cisco 6100 (with DMT-2 ATU-C or flexi ATU-C modules), this critical alarm event stops all DSL traffic through the system.
If a fan tray is required for operation of the system (for instance, a Cisco 6130 is present), use the following steps to clear the alarm event:
Step 2 If the fan tray connector and the fan tray alarm contacts are connected correctly and the fan tray is not operational, verify that all three fans in the fan tray are running. If one no longer functions, refer to the Cisco 6100 Series System Fan Tray Configuration Notes for fan replacement procedures. Replace the non-operational fan and verify that this procedure clears the alarm event.
Step 3 If you have checked the connectors and replaced the fans, and the fan tray is not operational, replace the fan tray with a spare fan tray.
If the fan tray is not required for operation of the system (for instance, a Cisco 6100/6130 chassis is not present), uncheck the Fan Tray Present setting in the ViewRunner System Configuration dialog box or change the MIB value lrChassisFanTray.1 to absent.
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Note If the fan tray is suffering an intermittent failure, you must disconnect the fan tray from the Cisco 6100/6130 chassis to prevent the fan tray from being detected, thereby changing the fan tray setting back to present. |
| ID | Event Name | Severity |
|---|---|---|
2 | MC_FAN_REQUIRED | Major |
The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:
No fan tray has been detected or preprovisoined, but the current configuration requires one (for example, DMT-2 ATU-C modules are present)If the Cisco 6100 Series system detects or was preprovisioned to use a Cisco 6100/6130 chassis and a fan tray is not present or preprovisioned, the system asserts this alarm event. Because an operational fan tray is necessary to maintain temperature control when you use a Cisco 6100/6130 chassis, this critical alarm event stops all DSL traffic through the system.
If a fan tray is required for operation of the system (for instance, a Cisco 6100/6130 chassis is present), use the following steps to clear the alarm event:
Step 2 If the fan tray connector and the fan tray alarm contacts are connected correctly and the fan tray is not operational, verify that all three fans in the fan tray are running. If one no longer functions, refer to the Cisco 6100 Series System Fan Tray Configuration Notes for fan replacement procedures. Replace the non-operational fan and verify that this procedure clears the alarm event.
Step 3 If you have checked the connectors and replaced the fans, and the fan tray is not operational, replace the fan tray with a spare fan tray.
Posted: Wed May 10 13:37:24 PDT 2000
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