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Line Interface Module Events

Line Interface Module Events

This chapter explains how to diagnose and handle line interface module (LIM) events generated by the Cisco 6100 Series system. The following information is presented for each of the events:

If none of the actions presented for the event are successful, contact the Cisco Technical Assistance Center (TAC) for additional support.


Note Refer to "Cisco 6100 Series System Event Troubleshooting" for detailed information on viewing events in the ViewRunner management software. Refer to "Event Guidelines and Definitions" for detailed information on event severity guidelines and alarm event status changes.

Table 16-1 lists LIM events and their IDs, definition, severity, and description. A detailed explanation of these events and corrective actions required (if any) is located in subsections in this chapter.


Table 16-1: Line Interface Module Events
ID Definition Severity Description

3

FMEVENT_LIM_CONNECT_FAILURE

Major

LIM was not able to connect to the switching matrix

128

LR_CREATE_OBJ

Info

Module was detected

129

LR_PING_FAIL

Critical

Module did not respond to system monitor


Note Events with an id less than 128 are specific to the module in alarm. Events with an id value greater than or equal to 128 are system-wide events.

16.1 LIM Not Able to Connect to Switching Matrix

Event Summary

ID Event Name Severity

3

FMEVENT_LIM_CONNECT_FAILURE

Major

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

LIM was not able to connect to the switching matrix

Impact

Events of this type are normally coded as minor, but are currently are maintained as critical. This is done to preserve the node software's requirement to decouple event severity from service state impact.

Action

In some cases, a module forces itself into a self-test based on the alarm condition. In other cases, the system controller (SC) module forces the alarmed module to reset. A module reset forces the module to be power cycled, self-tested, and reconfigured into the slot by the SC module.

Several alarm event conditions are cleared by a module reset. Look for the alarm event to clear within 1 minute. An alarm event is cleared when the SC module faceplate alarm LED changes from red to off.

In the ViewRunner management software, two actions show that an alarm event is cleared:

If the alarm event does not clear:

Step 1 Remove and reinsert the module. This forces a module to reset if neither the module nor the SC module could force a reset. A module reset usually clears all alarm conditions.

Step 2 Observe the SC module alarm LED or the ViewRunner ejector tabs to see if the alarm condition returns. If the previous problem persists, the condition will probably reoccur within 1 minute.

Step 3 If the alarm condition persists, replace the module.

16.2 Module Detected

Event Summary

ID Event Name Severity

128

LR_CREATE_OBJ

Info

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

Module was detected

Impact

Events of this type do not indicate service impairment or loss.

Action

This is an information event, not an alarm event. Information events do not represent a state change and therefore are not followed by a Cleared event.

Information events are typically one-time occurrences that are corrected by the module without a reset. They do not cause service degradation.

No craft action is required.

16.3 Module not Responding to System Monitor

Event Summary

ID Event Name Severity

129

LR_PING_FAIL

Critical

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

Module did not respond to system monitor

Impact

Events of this type are normally coded as minor, but are currently are maintained as critical. This is done to preserve the node software's requirement to decouple event severity from service state impact.

Action

In some cases, a module forces itself into a self-test based on the alarm condition. In other cases, the system controller (SC) module forces the alarmed module to reset. A module reset forces the module to be power cycled, self-tested, and reconfigured into the slot by the SC module.

Several alarm event conditions are cleared by a module reset. Look for the alarm event to clear within 1 minute. An alarm event is cleared when the SC module faceplate alarm LED changes from red to off.

In the ViewRunner management software, two actions show that an alarm event is cleared:

If the alarm event does not clear:

Step 1 Remove and reinsert the module. This forces a module to reset if neither the module nor the SC module could force a reset. A module reset usually clears all alarm conditions.

Step 2 Observe the SC module alarm LED or the ViewRunner ejector tabs to see if the alarm condition returns. If the previous problem persists, the condition will probably reoccur within 1 minute.

Step 3 If the alarm condition persists, replace the module.


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Posted: Tue Nov 16 15:45:23 PST 1999
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