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DS3 Port and Subtend Port Events

DS3 Port and Subtend Port Events

This chapter explains how to diagnose and handle DS3 port and subtend port events generated by the Cisco 6100 Series system. The following information is presented for each of the events:

If none of the actions presented for the event are successful, contact the Cisco Technical Assistance Center (TAC) for additional support.


Note Refer to "Cisco 6100 Series System Event Troubleshooting" for detailed information on viewing events in the ViewRunner management software. Refer to "Event Guidelines and Definitions" for detailed information on event severity guidelines and alarm event status changes.

Table 12-1 lists DS3 port and subtend port events and their IDs, definition, severity, and description. A detailed explanation of these events and corrective actions required (if any) is located in subsections in this chapter.


Table 12-1: DS3 Port and Subtend Port Events
ID Definition Severity Description

81

FC_DS3_OCD

Critical

DS3: Out of Cell Delineation

82

FC_DS3_FIFO_FULL

Minor

DS3: Framer FIFO overflow

83

FC_DS3_IDLE

Critical

DS3: receiving idle signal

84

FC_DS3_RAI

Critical

DS3: receiving Remote Alarm Indication

90

FC_DS3_YELLOW

Critical

DS3: receiving Yellow Alarm

91

FC_DS3_AIS

Critical

DS3: receiving AIS

93

FC_DS3_OOF

Critical

DS3: Out of Frame condition detected

94

FC_DS3_LIU_LOS

Critical

DS3: Loss of Signal detected at LIU

95

FC_DS3_LOS

Critical

DS3: Loss of Signal detected at framer

96

FC_DS3_TX_PARITY

Minor

DS3: Parity error detected on TX UTOPIA bus

97

FC_DS3_RX_HEC_ERROR

Minor

DS3: HEC error detected on RX UTOPIA bus

99

FC_DS3_CPAR

Info

DS3: Unexpected frame format

101

FC_DS3_PLCP_OOF

Critical

DS3: PLCP Out of Frame condition detected

102

FC_DS3_PLCP_LOF

Minor

DS3: PLCP Loss of Frame error detected

125

MFANI_ABM_ALM0_CONGESTED

Critical

ABM 0: Device congested---active connections exist

126

MFANI_ABM_ALM1_CONGESTED

Critical

ABM 1: Device congested---active connections exist

127

MFANI_ABM_ALM2_CONGESTED

Critical

ABM 2: Device congested---active connections exist


Note Events with an id less than 128 are specific to the module in alarm. Events with an id value greater than or equal to 128 are system-wide events.

12.1 DS3: Out of Cell Delineation

Event Summary

ID Event Name Severity

81

FC_DS3_OCD

Critical

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

DS3: Out of Cell Delineation

Impact

Defined by the OC-3c standard as critical.

Action

Alarm events of this type are typically caused by short-term (milliseconds in duration) incidents that clear as part of the normal course of traffic management. Examples of traffic management events include the freeing of buffer space, recovery from parity errors at a higher level, and recover after a brief loss of signal.

Each of these alarm events is followed by an additional event showing a Cleared event status, meaning the alarm event has been corrected.

Step 1 If a Cleared event status is not received within 1 minute, reinsert the module.

Step 2 If a problem persists, replace the module.

12.2 DS3: Framer FIFO Overflow

Event Summary

ID Event Name Severity

82

FC_DS3_FIFO_FULL

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

DS3: Framer FIFO overflow

Impact

An event of this type causes an automatic recovery attempt by the ATM switch module (ASM) fabric control driver software. The automatic recovery should take no more than milliseconds. Service is only momentarily impaired, and recovery is possible at higher layers. The problem is likely to be transparent to the user.

Action

This is an information event, not an alarm event. Information events do not represent a state change and therefore are not followed by a Cleared event.

Information events are typically one-time occurrences that are corrected by the module without a reset. They do not cause service degradation.

No craft action is required.

12.3 DS3: Receiving Idle Signal

Event Summary

ID Event Name Severity

83

FC_DS3_IDLE

Critical

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

DS3: receiving idle signal

Impact

Defined by the OC-3c standard as critical.

Action

Alarm events of this type are typically caused by short-term (milliseconds in duration) incidents that clear as part of the normal course of traffic management. Examples of traffic management events include the freeing of buffer space, recovery from parity errors at a higher level, and recover after a brief loss of signal.

Each of these alarm events is followed by an additional event showing a Cleared event status, meaning the alarm event has been corrected.

Step 1 If a Cleared event status is not received within 1 minute, reinsert the module.

Step 2 If a problem persists, replace the module.

12.4 DS3: Receiving Remote Alarm Indication

Event Summary

ID Event Name Severity

84

FC_DS3_RAI

Critical

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

DS3: receiving Remote Alarm Indication

Impact

Defined by the OC-3c standard as critical.

Action

Alarm events of this type are typically caused by short-term (milliseconds in duration) incidents that clear as part of the normal course of traffic management. Examples of traffic management events include the freeing of buffer space, recovery from parity errors at a higher level, and recover after a brief loss of signal.

Each of these alarm events is followed by an additional event showing a Cleared event status, meaning the alarm event has been corrected.

Step 1 If a Cleared event status is not received within 1 minute, reinsert the module.

Step 2 If a problem persists, replace the module.

12.5 DS3: Receiving Yellow Alarm

Event Summary

ID Event Name Severity

90

FC_DS3_YELLOW

Critical

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

DS3: receiving Yellow Alarm

Impact

Defined by the OC-3c standard as critical.

Action

Alarm events of this type are typically caused by short-term (milliseconds in duration) incidents that clear as part of the normal course of traffic management. Examples of traffic management events include the freeing of buffer space, recovery from parity errors at a higher level, and recover after a brief loss of signal.

Each of these alarm events is followed by an additional event showing a Cleared event status, meaning the alarm event has been corrected.

Step 1 If a Cleared event status is not received within 1 minute, reinsert the module.

Step 2 If a problem persists, replace the module.

12.6 DS3: Receiving AIS

Event Summary

ID Event Name Severity

91

FC_DS3_AIS

Critical

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

DS3: receiving AIS

Impact

Defined by the OC-3c standard as critical.

Action

Alarm events of this type are typically caused by short-term (milliseconds in duration) incidents that clear as part of the normal course of traffic management. Examples of traffic management events include the freeing of buffer space, recovery from parity errors at a higher level, and recover after a brief loss of signal.

Each of these alarm events is followed by an additional event showing a Cleared event status, meaning the alarm event has been corrected.

Step 1 If a Cleared event status is not received within 1 minute, reinsert the module.

Step 2 If a problem persists, replace the module.

12.7 DS3: Out of Frame Condition Detected

Event Summary

ID Event Name Severity

93

FC_DS3_OOF

Critical

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

DS3: Out of Frame condition detected

Impact

Defined by the OC-3c standard as critical.

Action

Alarm events of this type are typically caused by short-term (milliseconds in duration) incidents that clear as part of the normal course of traffic management. Examples of traffic management events include the freeing of buffer space, recovery from parity errors at a higher level, and recover after a brief loss of signal.

Each of these alarm events is followed by an additional event showing a Cleared event status, meaning the alarm event has been corrected.

Step 1 If a Cleared event status is not received within 1 minute, reinsert the module.

Step 2 If a problem persists, replace the module.

12.8 DS3: Loss of Signal at LIU

Event Summary

ID Event Name Severity

94

FC_DS3_LIU_LOS

Critical

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

DS3: Loss of Signal detected at LIU

Impact

Defined by the OC-3c standard as critical.

Action

Alarm events of this type are typically caused by short-term (milliseconds in duration) incidents that clear as part of the normal course of traffic management. Examples of traffic management events include the freeing of buffer space, recovery from parity errors at a higher level, and recover after a brief loss of signal.

Each of these alarm events is followed by an additional event showing a Cleared event status, meaning the alarm event has been corrected.

Step 1 If a Cleared event status is not received within 1 minute, reinsert the module.

Step 2 If a problem persists, replace the module.

12.9 DS3: Loss of Signal at Framer

Event Summary

ID Event Name Severity

95

FC_DS3_LOS

Critical

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

DS3: Loss of Signal detected at framer

Impact

Defined by the OC-3c standard as critical.

Action

Alarm events of this type are typically caused by short-term (milliseconds in duration) incidents that clear as part of the normal course of traffic management. Examples of traffic management events include the freeing of buffer space, recovery from parity errors at a higher level, and recover after a brief loss of signal.

Each of these alarm events is followed by an additional event showing a Cleared event status, meaning the alarm event has been corrected.

Step 1 If a Cleared event status is not received within 1 minute, reinsert the module.

Step 2 If a problem persists, replace the module.

12.10 DS3: Parity Error on TX UTOPIA Bus

Event Summary

ID Event Name Severity

96

FC_DS3_TX_PARITY

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

DS3: Parity error detected on TX UTOPIA bus

Impact

An alarm event of this type is likely the result in loss of a single cell. Loss of a single cell is a transient event, affecting only one subscriber. Recovery is possible at higher layers in the protocol stack. Multiple occurrences of the alarm event are more serious and typically indicate the failure of a hardware component on the ATM switch module (ASM).

The term multiple occurrences is applied if several occurrences take place within a few seconds. If a problem with cell loss, and ultimately subscriber traffic throughout is suspected, service personnel should review the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser for multiple occurrences. In a future software release, multiple occurrences of events in this category will generate a higher severity alarm.

Action

This is an information event, not an alarm event. Information events do not represent a state change and therefore are not followed by a Cleared event.

Information events are typically one-time occurrences that are corrected by the module without a reset. They do not cause service degradation.

No craft action is required.

12.11 DS3: HEC Error on RX UTOPIA Bus

Event Summary

ID Event Name Severity

97

FC_DS3_RX_HEC_ERROR

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

DS3: HEC error detected on RX UTOPIA bus

Impact

An alarm event of this type is likely the result in loss of a single cell. Loss of a single cell is a transient event, affecting only one subscriber. Recovery is possible at higher layers in the protocol stack. Multiple occurrences of the alarm event are more serious and typically indicate the failure of a hardware component on the ATM switch module (ASM).

The term multiple occurrences is applied if several occurrences take place within a few seconds. If a problem with cell loss, and ultimately subscriber traffic throughout is suspected, service personnel should review the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser for multiple occurrences. In a future software release, multiple occurrences of events in this category will generate a higher severity alarm.

Action

This is an information event, not an alarm event. Information events do not represent a state change and therefore are not followed by a Cleared event.

Information events are typically one-time occurrences that are corrected by the module without a reset. They do not cause service degradation.

No craft action is required.

12.12 DS3: Unexpected Frame Format

Event Summary

ID Event Name Severity

99

FC_DS3_CPAR

Info

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

DS3: Unexpected frame format

Impact

Events of this type do not affect subscriber traffic. The event is truly informational; there is no state change and therefore no assert/clear cycle.

Action

This is an information event, not an alarm event. Information events do not represent a state change and therefore are not followed by a Cleared event.

Information events are typically one-time occurrences that are corrected by the module without a reset. They do not cause service degradation.

No craft action is required.

12.13 DS3: PLCP Out of Frame Condition

Event Summary

ID Event Name Severity

101

FC_DS3_PLCP_OOF

Critical

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

DS3: PLCP Out of Frame condition detected

Impact

An event of this type results in the loss of all cell traffic until the PLCP convergence protocol is able to resynchronize to the beginning of the frame pointer. This condition could last for up to 5 seconds.

Action

Alarm events of this type are typically caused by short-term (milliseconds in duration) incidents that clear as part of the normal course of traffic management. Examples of traffic management events include the freeing of buffer space, recovery from parity errors at a higher level, and recover after a brief loss of signal.

Each of these alarm events is followed by an additional event showing a Cleared event status, meaning the alarm event has been corrected.

Step 1 If a Cleared event status is not received within 1 minute, reinsert the module.

Step 2 If a problem persists, replace the module.

12.14 DS3: PLCP Loss of Frame Error Detected

Event Summary

ID Event Name Severity

102

FC_DS3_PLCP_LOF

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

DS3: PLCP Loss of Frame error detected

Impact

An event of this type results in the loss of all cell traffic until the PLCP convergence protocol is able to resynchronize to the beginning of the frame pointer. This condition could last for up to 5 seconds.

Action

Wait for resyncronization.

12.15 ABM 0: Device Congested---Active Connections Exist

Event Summary

ID Event Name Severity

125

MFANI_ABM_ALM0_CONGESTED

Critical

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

ABM 0: Device congested---active connections exist

Impact

Permant congestion on the indicated ABM device is occurring. Therefore, no cells are flowing through the indicated Asynchronous Balanced Mode (ABM) device.

Action

Reset the network interface (NI) module.

12.16 ABM 1: Device Congested---Active Connections Exist

Event Summary

ID Event Name Severity

126

MFANI_ABM_ALM1_CONGESTED

Critical

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

ABM 1: Device congested---active connections exist

Impact

Permant congestion on the indicated ABM device is occurring. Therefore, no cells are flowing through the indicated Asynchronous Balanced Mode (ABM) device.

Action

Reset the network interface (NI) module.

12.17 ABM 2: Device Congested---Active Connections Exist

Event Summary

ID Event Name Severity

127

MFANI_ABM_ALM2_CONGESTED

Critical

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

ABM 2: Device congested---active connections exist

Impact

Permant congestion on the indicated ABM device is occurring. Therefore, no cells are flowing through the indicated Asynchronous Balanced Mode (ABM) device.

Action

Reset the network interface (NI) module.


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Posted: Tue Nov 16 15:42:25 PST 1999
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