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Table of Contents

ATM Fabric Events

ATM Fabric Events

This chapter explains how to diagnose and handle ATM fabric events generated by the Cisco 6100 Series system. The following information is presented for each of the events:

If none of the actions presented for the event are successful, contact the Cisco Technical Assistance Center (TAC) for additional support.


Note Refer to "Cisco 6100 Series System Event Troubleshooting" for detailed information on viewing events in the ViewRunner management software. Refer to "Event Guidelines and Definitions" for detailed information on event severity guidelines and alarm event status changes.

Table 10-1 lists ATM fabric events and their IDs, definition, severity, and description. A detailed explanation of these events and corrective actions required (if any) is located in subsections in this chapter.


Table 10-1: ATM Fabric Events
ID Definition Severity Description

0

FC_ALM_EXT_MEM_PAR_ERR

Minor

ATM Chipset: external memory parity error

1

FC_ALM_IN_RCV_PAR_ERR

Minor

ATM Chipset: cell dropped due to ingress receive UTOPIA bus parity error

2

FC_ALM_EG_RCV_PAR_ERR

Minor

ATM Chipset: cell dropped due to egress receive side UTOPIA bus parity error

3

FC_ALM_UTOPIA_SYNC_ERR

Minor

ATM Chipset: UTOPIA bus synchronization error detected

4

FC_ALM_POL_EU_TIMEOUT_ERR

Minor

ATM Chipset: parity error detected on policing EU word access

5

FC_ALM_VCI_SIZE_ERR

Minor

ATM Chipset: ingress VCI value above max value

6

FC_ALM_VPI_SIZE_ERR

Minor

ATM Chipset: ingress VPI value above max value

7

FC_ALM_MPHY_PORT_OVERRUN

Minor

ATM Chipset: ingress UTOPIA synchronization error detected

8

FC_ALM_IN_FIFO_FULL

Minor

ATM Chipset: ingress cells are being dropped due to ingress capture FIFO full condition

9

FC_ALM_EG_CAP_SYNC_ERR

Minor

ATM Chipset: an egress capture FIFO synchronization error is detected

10

FC_ALM_IN_CAP_SYNC_ERR

Minor

ATM Chipset: an ingress capture FIFO synchronization error is detected

11

FC_ALM_INSERT_SYNC_ERR

Minor

ATM Chipset: ingress insertion FIFO synch error

12

FC_ALM_FULL_MEM_TEST_FAILURE

Minor

ATM Chipset: diagnostic memory test detects memory failure

13

FC_ABM_SEQ_ERROR_ILL

Minor

ATM Chipset: a sequence error in the ingress linked list was detected

14

FC_ABM_PAR_ERR_ING_CELL

Minor

ATM Chipset: cell dropped due to ingress parity error

15

FC_ABM_SEQ_ERROR_ELL

Minor

ATM Chipset: sequence error in egress linked list detected

16

FC_ABM_PAR_ERR_ING_STORED

Minor

ATM Chipset: parity error detected in ingress buffer RAM

17

FC_ABM_PAR_ERR_EG_STORED

Minor

ATM Chipset: parity error detected in egress buffer RAM

18

FC_ABM_PAR_ERR_PRAM

Minor

ATM Chipset: external pointer RAM parity error detected

19

FC_ABM_PRAM_ILL_ERROR

Minor

ATM Chipset: ingress linked list empty---cell processing halts until pointers become available

20

FC_ABM_PRAM_ELL_ERROR

Minor

ATM Chipset: egress linked list empty---cell processing halts until pointers become available

21

FC_ABM_PRAM_EIPLL_ERROR

Minor

ATM Chipset: egress IP free list empty---cell processing halts until pointers become available

22

FC_ABM_ING_SYNC_ERROR

Minor

ATM Chipset: cell dropped due to ingress UTOPIA sync error

23

FC_ABM_EG_SYNC_ERROR

Minor

ATM Chipset: cell dropped due to egress UTOPIA sync error

24

FC_ABM_PTR_MEM_TEST_FAILURE

Minor

ATM Chipset: diagnostic detected external memory failure

25

FC_ASX_CRCERR

Minor

ATM Chipset: CRC error detected on incoming cell---cell dropped

26

FC_ASX_IPRTOERR

Minor

ATM Chipset: input port overrun error

27

FC_ASX_LLERR

Minor

ATM Chipset: linked list error detected

28

FC_ASX_PARITY_ERR

Minor

ATM Chipset: input parity error detected---cell dropped

29

FC_CD_INIT_FAILURE

Minor

Cell Delineator: initialization failure

30

FC_SONET_INIT_FAILURE

Minor

OC-3c hardware initialization failure

31

NO_IPC_QUEUE_DEFINED

Minor

IPC does not recognize User Plane queue request

32

FC_CD_RX_ERROR

Minor

Cell Delineator: receive error

33

FC_CD_TX_ERROR

Minor

Cell Delineator: transmit error

34

FC_CD_CFG_FAILURE

Minor

Cell Delineator: initialization failed

35

FC_OS_ERROR

Minor

Operating system resource allocation failed

36

FC_ALM_INIT_FAILURE

Minor

Fabric control init software was unable to acquire necessary resources

37

FC_OC3_ERROR

Minor

General fault

38

FC_ABM_BP_OVERRIDE

Minor

ATM Chipset: backpressure indications from switch are being overridden to prevent cell loss

39

FC_ATM_CNX_FAIL_ERROR

Info

Fabric control was unable to complete a requested connection

40

FC_ATM_ERROR

Minor

Unspecified error or problem on ATM switch

41

FC_ALM_HEC_ERROR

Minor

ALM HEC error

42

FC_SUBTEND_PORT_BUFFER_OVERFLOW

Info

Buffer overflow in the cell buffer on the subtend module

43

FC_SUBTEND_PORT_UTOPIA_ERROR

Info

Error in UTOPIA chip

44

FC_SUBTEND_PORT_INGRESS_HEC

Info

Subtend port ingress HEC error

45

FC_FUBTEND_PORT_INGRESS_2_HEC

Info

Subtend port ingress HEC error

46

FC_SUBTEND_PORT_EGRESS_PARITY

Info

Parity error in cell egress path


Note Events with an id less than 128 are specific to the module in alarm. Events with an id value greater than or equal to 128 are system-wide events.

10.1 ATM Chipset: External Memory Parity Error

Event Summary

ID Event Name Severity

0

FC_ALM_EXT_MEM_PAR_ERR

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

ATM Chipset: external memory parity error

Impact

An alarm event of this type is likely the result in loss of a single cell. Loss of a single cell is a transient event, affecting only one subscriber. Recovery is possible at higher layers in the protocol stack. Multiple occurrences of the alarm event are more serious and typically indicate the failure of a hardware component on the ATM switch module (ASM).

The term multiple occurrences is applied if several occurrences take place within a few seconds. If a problem with cell loss, and ultimately subscriber traffic throughout is suspected, service personnel should review the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser for multiple occurrences. In a future software release, multiple occurrences of events in this category will generate a higher severity alarm.

Action

Alarm events of this type are typically caused by short-term (milliseconds in duration) incidents that clear as part of the normal course of traffic management. Examples of traffic management events include the freeing of buffer space, recovery from parity errors at a higher level, and recover after a brief loss of signal.

Each of these alarm events is followed by an additional event showing a Cleared event status, meaning the alarm event has been corrected.

Step 1 If a Cleared event status is not received within 1 minute, reinsert the module.

Step 2 If a problem persists, replace the module.

10.2 ATM Chipset: Cell Dropped Due to Ingress Receive Side UTOPIA Bus Parity Error

Event Summary

ID Event Name Severity

1

FC_ALM_IN_RCV_PAR_ERR

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

ATM Chipset: cell dropped due to ingress receive side UTOPIA bus parity error

Impact

An alarm event of this type is likely the result in loss of a single cell. Loss of a single cell is a transient event, affecting only one subscriber. Recovery is possible at higher layers in the protocol stack. Multiple occurrences of the alarm event are more serious and typically indicate the failure of a hardware component on the ATM switch module (ASM).

The term multiple occurrences is applied if several occurrences take place within a few seconds. If a problem with cell loss, and ultimately subscriber traffic throughout is suspected, service personnel should review the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser for multiple occurrences. In a future software release, multiple occurrences of events in this category will generate a higher severity alarm.

Action

Alarm events of this type are typically caused by short-term (milliseconds in duration) incidents that clear as part of the normal course of traffic management. Examples of traffic management events include the freeing of buffer space, recovery from parity errors at a higher level, and recover after a brief loss of signal.

Each of these alarm events is followed by an additional event showing a Cleared event status, meaning the alarm event has been corrected.

Step 1 If a Cleared event status is not received within 1 minute, reinsert the module.

Step 2 If a problem persists, replace the module.

10.3 ATM Chipset: Cell Dropped Due to Egrees Receive Side UTOPIA Bus Parity Error

Event Summary

ID Event Name Severity

2

FC_ALM_EG_RCV_PAR_ERR

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

ATM Chipset: cell dropped due to egress receive side UTOPIA bus parity error

Impact

An alarm event of this type is likely the result in loss of a single cell. Loss of a single cell is a transient event, affecting only one subscriber. Recovery is possible at higher layers in the protocol stack. Multiple occurrences of the alarm event are more serious and typically indicate the failure of a hardware component on the ATM switch module (ASM).

The term multiple occurrences is applied if several occurrences take place within a few seconds. If a problem with cell loss, and ultimately subscriber traffic throughout is suspected, service personnel should review the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser for multiple occurrences. In a future software release, multiple occurrences of events in this category will generate a higher severity alarm.

Action

Alarm events of this type are typically caused by short-term (milliseconds in duration) incidents that clear as part of the normal course of traffic management. Examples of traffic management events include the freeing of buffer space, recovery from parity errors at a higher level, and recover after a brief loss of signal.

Each of these alarm events is followed by an additional event showing a Cleared event status, meaning the alarm event has been corrected.

Step 1 If a Cleared event status is not received within 1 minute, reinsert the module.

Step 2 If a problem persists, replace the module.

10.4 ATM Chipset: UOPIA Bus Synchronization Error Detected

Event Summary

ID Event Name Severity

3

FC_ALM_UTOPIA_SYNC_ERR

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

ATM Chipset: UTOPIA bus synchronization error detected

Impact

An alarm event of this type is likely the result in loss of a single cell. Loss of a single cell is a transient event, affecting only one subscriber. Recovery is possible at higher layers in the protocol stack. Multiple occurrences of the alarm event are more serious and typically indicate the failure of a hardware component on the ATM switch module (ASM).

The term multiple occurrences is applied if several occurrences take place within a few seconds. If a problem with cell loss, and ultimately subscriber traffic throughout is suspected, service personnel should review the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser for multiple occurrences. In a future software release, multiple occurrences of events in this category will generate a higher severity alarm.

Action

Alarm events of this type are typically caused by short-term (milliseconds in duration) incidents that clear as part of the normal course of traffic management. Examples of traffic management events include the freeing of buffer space, recovery from parity errors at a higher level, and recover after a brief loss of signal.

Each of these alarm events is followed by an additional event showing a Cleared event status, meaning the alarm event has been corrected.

Step 1 If a Cleared event status is not received within 1 minute, reinsert the module.

Step 2 If a problem persists, replace the module.

10.5 ATM Chipset: Parity Error Detected on Policing EU Word Access

Event Summary

ID Event Name Severity

4

FC_ALM_POL_EU_TIMEOUT_ERR

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

ATM Chipset: parity error detected on policing EU word access

Impact

An alarm event of this type is likely the result in loss of a single cell. Loss of a single cell is a transient event, affecting only one subscriber. Recovery is possible at higher layers in the protocol stack. Multiple occurrences of the alarm event are more serious and typically indicate the failure of a hardware component on the ATM switch module (ASM).

The term multiple occurrences is applied if several occurrences take place within a few seconds. If a problem with cell loss, and ultimately subscriber traffic throughout is suspected, service personnel should review the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser for multiple occurrences. In a future software release, multiple occurrences of events in this category will generate a higher severity alarm.

Action

Alarm events of this type are typically caused by short-term (milliseconds in duration) incidents that clear as part of the normal course of traffic management. Examples of traffic management events include the freeing of buffer space, recovery from parity errors at a higher level, and recover after a brief loss of signal.

Each of these alarm events is followed by an additional event showing a Cleared event status, meaning the alarm event has been corrected.

Step 1 If a Cleared event status is not received within 1 minute, reinsert the module.

Step 2 If a problem persists, replace the module.

10.6 ATM Chipset: Ingress VCI Value Above Max Value

Event Summary

ID Event Name Severity

5

FC_ALM_VCI_SIZE_ERR

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

ATM Chipset: ingress VCI value above max value

Impact

An alarm event of this type is likely the result in loss of a single cell. Loss of a single cell is a transient event, affecting only one subscriber. Recovery is possible at higher layers in the protocol stack. Multiple occurrences of the alarm event are more serious and typically indicate the failure of a hardware component on the ATM switch module (ASM).

The term multiple occurrences is applied if several occurrences take place within a few seconds. If a problem with cell loss, and ultimately subscriber traffic throughout is suspected, service personnel should review the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser for multiple occurrences. In a future software release, multiple occurrences of events in this category will generate a higher severity alarm.

Action

Alarm events of this type are typically caused by short-term (milliseconds in duration) incidents that clear as part of the normal course of traffic management. Examples of traffic management events include the freeing of buffer space, recovery from parity errors at a higher level, and recover after a brief loss of signal.

Each of these alarm events is followed by an additional event showing a Cleared event status, meaning the alarm event has been corrected.

Step 1 If a Cleared event status is not received within 1 minute, reinsert the module.

Step 2 If a problem persists, replace the module.

10.7 ATM Chipset: Ingress VPI Value Above Max Value

Event Summary

ID Event Name Severity

6

FC_ALM_VPI_SIZE_ERR

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

ATM Chipset: ingress VPI value above max value

Impact

An alarm event of this type is likely the result in loss of a single cell. Loss of a single cell is a transient event, affecting only one subscriber. Recovery is possible at higher layers in the protocol stack. Multiple occurrences of the alarm event are more serious and typically indicate the failure of a hardware component on the ATM switch module (ASM).

The term multiple occurrences is applied if several occurrences take place within a few seconds. If a problem with cell loss, and ultimately subscriber traffic throughout is suspected, service personnel should review the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser for multiple occurrences. In a future software release, multiple occurrences of events in this category will generate a higher severity alarm.

Action

Alarm events of this type are typically caused by short-term (milliseconds in duration) incidents that clear as part of the normal course of traffic management. Examples of traffic management events include the freeing of buffer space, recovery from parity errors at a higher level, and recover after a brief loss of signal.

Each of these alarm events is followed by an additional event showing a Cleared event status, meaning the alarm event has been corrected.

Step 1 If a Cleared event status is not received within 1 minute, reinsert the module.

Step 2 If a problem persists, replace the module.

10.8 ATM Chipset: Ingress UTOPIA Synchronization Error Detected

Event Summary

ID Event Name Severity

7

FC_ALM_MPHY_PORT_OVERRUN

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

ATM Chipset: ingress UTOPIA synchronization error detected

Impact

An alarm event of this type is likely the result in loss of a single cell. Loss of a single cell is a transient event, affecting only one subscriber. Recovery is possible at higher layers in the protocol stack. Multiple occurrences of the alarm event are more serious and typically indicate the failure of a hardware component on the ATM switch module (ASM).

The term multiple occurrences is applied if several occurrences take place within a few seconds. If a problem with cell loss, and ultimately subscriber traffic throughout is suspected, service personnel should review the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser for multiple occurrences. In a future software release, multiple occurrences of events in this category will generate a higher severity alarm.

Action

Alarm events of this type are typically caused by short-term (milliseconds in duration) incidents that clear as part of the normal course of traffic management. Examples of traffic management events include the freeing of buffer space, recovery from parity errors at a higher level, and recover after a brief loss of signal.

Each of these alarm events is followed by an additional event showing a Cleared event status, meaning the alarm event has been corrected.

Step 1 If a Cleared event status is not received within 1 minute, reinsert the module.

Step 2 If a problem persists, replace the module.

10.9 ATM Chipset: Ingress Cells Dropped Due to Ingress Capture FIFO Full

Event Summary

ID Event Name Severity

8

FC_ALM_IN_FIFO_FULL

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

ATM Chipset: ingress cells are being dropped due to ingress capture FIFO full condition

Impact

An event of this type causes an automatic recovery attempt by the ATM switch module (ASM) fabric control driver software. The automatic recovery should take no more than milliseconds. Service is only momentarily impaired, and recovery is possible at higher layers. The problem is likely to be transparent to the user.

Action

Alarm events of this type are typically caused by short-term (milliseconds in duration) incidents that clear as part of the normal course of traffic management. Examples of traffic management events include the freeing of buffer space, recovery from parity errors at a higher level, and recover after a brief loss of signal.

Each of these alarm events is followed by an additional event showing a Cleared event status, meaning the alarm event has been corrected.

Step 1 If a Cleared event status is not received within 1 minute, reinsert the module.

Step 2 If a problem persists, replace the module.

10.10 ATM Chipset: Egress Capture FIFO Synchronization Error

Event Summary

ID Event Name Severity

9

FC_ALM_EG_CAP_SYNC_ERR

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

ATM Chipset: an egress capture FIFO synchronization error is detected

Impact

An event of this type causes an ATM switch module (ASM) reset. Service is usually affected for about 45 seconds. ADSL layer 1 connections are not lost, but subscriber data traffic (ATM AAL5 cells) does not move across the switch fabric during this period.

Action

In some cases, a module forces itself into a self-test based on the alarm condition. In other cases, the system controller (SC) module forces the alarmed module to reset. A module reset forces the module to be power cycled, self-tested, and reconfigured into the slot by the SC module.

Several alarm event conditions are cleared by a module reset. Look for the alarm event to clear within 1 minute. An alarm event is cleared when the SC module faceplate alarm LED changes from red to off.

In the ViewRunner management software, two actions show that an alarm event is cleared:

If the alarm event does not clear:

Step 1 Remove and reinsert the module. This forces a module to reset if neither the module nor the SC module could force a reset. A module reset usually clears all alarm conditions.

Step 2 Observe the SC module alarm LED or the ViewRunner ejector tabs to see if the alarm condition returns. If the previous problem persists, the condition will probably reoccur within 1 minute.

Step 3 If the alarm condition persists, replace the module.

10.11 ATM Chipset: Ingress Capture FIFO Synchronization Error

Event Summary

ID Event Name Severity

10

FC_ALM_IN_CAP_SYNC_ERR

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

ATM Chipset: an ingress capture FIFO synchronization error is detected

Impact

An event of this type causes an ATM switch module (ASM) reset. Service is usually affected for about 45 seconds. ADSL layer 1 connections are not lost, but subscriber data traffic (ATM AAL5 cells) does not move across the switch fabric during this period.

Action

In some cases, a module forces itself into a self-test based on the alarm condition. In other cases, the system controller (SC) module forces the alarmed module to reset. A module reset forces the module to be power cycled, self-tested, and reconfigured into the slot by the SC module.

Several alarm event conditions are cleared by a module reset. Look for the alarm event to clear within 1 minute. An alarm event is cleared when the SC module faceplate alarm LED changes from red to off.

In the ViewRunner management software, two actions show that an alarm event is cleared:

If the alarm event does not clear:

Step 1 Remove and reinsert the module. This forces a module to reset if neither the module nor the SC module could force a reset. A module reset usually clears all alarm conditions.

Step 2 Observe the SC module alarm LED or the ViewRunner ejector tabs to see if the alarm condition returns. If the previous problem persists, the condition will probably reoccur within 1 minute.

Step 3 If the alarm condition persists, replace the module.

10.12 ATM Chipset: Ingress Insertion FIFO Sync Error

Event Summary

ID Event Name Severity

11

FC_ALM_INSERT_SYNC_ERR

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

ATM Chipset: ingress insertion FIFO synch error

Impact

An event of this type causes an automatic recovery attempt by the ATM switch module (ASM) fabric control driver software. The automatic recovery should take no more than milliseconds. Service is only momentarily impaired, and recovery is possible at higher layers. The problem is likely to be transparent to the user.

Action

Alarm events of this type are typically caused by short-term (milliseconds in duration) incidents that clear as part of the normal course of traffic management. Examples of traffic management events include the freeing of buffer space, recovery from parity errors at a higher level, and recover after a brief loss of signal.

Each of these alarm events is followed by an additional event showing a Cleared event status, meaning the alarm event has been corrected.

Step 1 If a Cleared event status is not received within 1 minute, reinsert the module.

Step 2 If a problem persists, replace the module.

10.13 ATM Chipset: Diagnostic Memory Test Detects Memory Failure

Event Summary

ID Event Name Severity

12

FC_ALM_FULL_MEM_TEST_FAILURE

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

ATM Chipset: diagnostic memory test detects memory failure

Impact

Events of this type are not run-time events. They occur only during module power up and self-test, and they do not affect service (because subscriber service is typically not active yet). The module fails self-test as a result of this event, and immediately retries the self-test, but no self-test will end in success. A failure message is generated with each failure. Without a successful self-test, the module cannot be put into service, so the node does not complete its installation cycle.

Software update events fall into this description, because it is assumed that the updates are always monitored by an operator. Consequently, the events need not be coded as critical. In any case, the goal is to monitor the node status until the node becomes fully operational.

Action

Alarm events of this type are typically caused by short-term (milliseconds in duration) incidents that clear as part of the normal course of traffic management. Examples of traffic management events include the freeing of buffer space, recovery from parity errors at a higher level, and recover after a brief loss of signal.

Each of these alarm events is followed by an additional event showing a Cleared event status, meaning the alarm event has been corrected.

Step 1 If a Cleared event status is not received within 1 minute, reinsert the module.

Step 2 If a problem persists, replace the module.

10.14 ATM Chipset: Sequence Error in Ingress Linked List Detected

Event Summary

ID Event Name Severity

13

FC_ABM_SEQ_ERROR_ILL

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

ATM Chipset: a sequence error in the ingress linked list was detected

Impact

An event of this type causes an ATM switch module (ASM) reset. Service is usually affected for about 45 seconds. ADSL layer 1 connections are not lost, but subscriber data traffic (ATM AAL5 cells) does not move across the switch fabric during this period.

Action

Alarm events of this type are generated only during module initialization and automatically force a module reset.

Step 1 If the reset condition continues (the module does not exit self-test mode), reinsert the module.

Step 2 If a problem persists, replace the module.

10.15 ATM Chipset: Cell Dropped Due to Ingress Parity Error

Event Summary

ID Event Name Severity

14

FC_ABM_PAR_ERR_ING_CELL

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

ATM Chipset: cell dropped due to ingress parity error

Impact

An alarm event of this type is likely the result in loss of a single cell. Loss of a single cell is a transient event, affecting only one subscriber. Recovery is possible at higher layers in the protocol stack. Multiple occurrences of the alarm event are more serious and typically indicate the failure of a hardware component on the ATM switch module (ASM).

The term multiple occurrences is applied if several occurrences take place within a few seconds. If a problem with cell loss, and ultimately subscriber traffic throughout is suspected, service personnel should review the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser for multiple occurrences. In a future software release, multiple occurrences of events in this category will generate a higher severity alarm.

Action

Alarm events of this type are typically caused by short-term (milliseconds in duration) incidents that clear as part of the normal course of traffic management. Examples of traffic management events include the freeing of buffer space, recovery from parity errors at a higher level, and recover after a brief loss of signal.

Each of these alarm events is followed by an additional event showing a Cleared event status, meaning the alarm event has been corrected.

Step 1 If a Cleared event status is not received within 1 minute, reinsert the module.

Step 2 If a problem persists, replace the module.

10.16 ATM Chipset: Sequence Error in Egress Linked List Detected

Event Summary

ID Event Name Severity

15

FC_ABM_SEQ_ERROR_ELL

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

ATM Chipset: sequence error in egress linked list detected

Impact

An event of this type causes an ATM switch module (ASM) reset. Service is usually affected for about 45 seconds. ADSL layer 1 connections are not lost, but subscriber data traffic (ATM AAL5 cells) does not move across the switch fabric during this period.

Action

Alarm events of this type are generated only during module initialization and automatically force a module reset.

Step 1 If the reset condition continues (the module does not exit self-test mode), reinsert the module.

Step 2 If a problem persists, replace the module.

10.17 ATM Chipset: Parity Error Detected in Ingress Buffer RAM

Event Summary

ID Event Name Severity

16

FC_ABM_PAR_ERR_ING_STORED

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

ATM Chipset: parity error detected in ingress buffer RAM

Impact

An alarm event of this type is likely the result in loss of a single cell. Loss of a single cell is a transient event, affecting only one subscriber. Recovery is possible at higher layers in the protocol stack. Multiple occurrences of the alarm event are more serious and typically indicate the failure of a hardware component on the ATM switch module (ASM).

The term multiple occurrences is applied if several occurrences take place within a few seconds. If a problem with cell loss, and ultimately subscriber traffic throughout is suspected, service personnel should review the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser for multiple occurrences. In a future software release, multiple occurrences of events in this category will generate a higher severity alarm.

Action

Alarm events of this type are typically caused by short-term (milliseconds in duration) incidents that clear as part of the normal course of traffic management. Examples of traffic management events include the freeing of buffer space, recovery from parity errors at a higher level, and recover after a brief loss of signal.

Each of these alarm events is followed by an additional event showing a Cleared event status, meaning the alarm event has been corrected.

Step 1 If a Cleared event status is not received within 1 minute, reinsert the module.

Step 2 If a problem persists, replace the module.

10.18 ATM Chipset: Parity Error Detected in Egress Buffer RAM

Event Summary

ID Event Name Severity

17

FC_ABM_PAR_ERR_EG_STORED

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

ATM Chipset: parity error detected in egress buffer RAM

Impact

An alarm event of this type is likely the result in loss of a single cell. Loss of a single cell is a transient event, affecting only one subscriber. Recovery is possible at higher layers in the protocol stack. Multiple occurrences of the alarm event are more serious and typically indicate the failure of a hardware component on the ATM switch module (ASM).

The term multiple occurrences is applied if several occurrences take place within a few seconds. If a problem with cell loss, and ultimately subscriber traffic throughout is suspected, service personnel should review the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser for multiple occurrences. In a future software release, multiple occurrences of events in this category will generate a higher severity alarm.

Action

Alarm events of this type are typically caused by short-term (milliseconds in duration) incidents that clear as part of the normal course of traffic management. Examples of traffic management events include the freeing of buffer space, recovery from parity errors at a higher level, and recover after a brief loss of signal.

Each of these alarm events is followed by an additional event showing a Cleared event status, meaning the alarm event has been corrected.

Step 1 If a Cleared event status is not received within 1 minute, reinsert the module.

Step 2 If a problem persists, replace the module.

10.19 ATM Chipset: External Pointer RAM Parity Error Detected

Event Summary

ID Event Name Severity

18

FC_ABM_PAR_ERR_PRAM

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

ATM Chipset: external pointer RAM parity error detected

Impact

An event of this type causes an ATM switch module (ASM) reset. Service is usually affected for about 45 seconds. ADSL layer 1 connections are not lost, but subscriber data traffic (ATM AAL5 cells) does not move across the switch fabric during this period.

Action

Alarm events of this type are typically caused by short-term (milliseconds in duration) incidents that clear as part of the normal course of traffic management. Examples of traffic management events include the freeing of buffer space, recovery from parity errors at a higher level, and recover after a brief loss of signal.

Each of these alarm events is followed by an additional event showing a Cleared event status, meaning the alarm event has been corrected.

Step 1 If a Cleared event status is not received within 1 minute, reinsert the module.

Step 2 If a problem persists, replace the module.

10.20 ATM Chipset: Ingress Linked List Empty

Event Summary

ID Event Name Severity

19

FC_ABM_PRAM_ILL_ERROR

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

ATM Chipset: ingress linked list empty---cell processing halts until pointers become available

Impact

An event of this type causes an automatic recovery attempt by the ATM switch module (ASM) fabric control driver software. The automatic recovery should take no more than milliseconds. Service is only momentarily impaired, and recovery is possible at higher layers. The problem is likely to be transparent to the user.

Action

Alarm events of this type are typically caused by short-term (milliseconds in duration) incidents that clear as part of the normal course of traffic management. Examples of traffic management events include the freeing of buffer space, recovery from parity errors at a higher level, and recover after a brief loss of signal.

Each of these alarm events is followed by an additional event showing a Cleared event status, meaning the alarm event has been corrected.

Step 1 If a Cleared event status is not received within 1 minute, reinsert the module.

Step 2 If a problem persists, replace the module.

10.21 ATM Chipset: Egress Linked List Empty

Event Summary

ID Event Name Severity

20

FC_ABM_PRAM_ELL_ERROR

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

ATM Chipset: egress linked list empty---cell processing halts until pointers become available

Impact

An event of this type causes an automatic recovery attempt by the ATM switch module (ASM) fabric control driver software. The automatic recovery should take no more than milliseconds. Service is only momentarily impaired, and recovery is possible at higher layers. The problem is likely to be transparent to the user.

Action

Alarm events of this type are typically caused by short-term (milliseconds in duration) incidents that clear as part of the normal course of traffic management. Examples of traffic management events include the freeing of buffer space, recovery from parity errors at a higher level, and recover after a brief loss of signal.

Each of these alarm events is followed by an additional event showing a Cleared event status, meaning the alarm event has been corrected.

Step 1 If a Cleared event status is not received within 1 minute, reinsert the module.

Step 2 If a problem persists, replace the module.

10.22 ATM Chipset: Egress IP Free List Empty

Event Summary

ID Event Name Severity

21

FC_ABM_PRAM_EIPLL_ERROR

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

ATM Chipset: egress IP free list empty---cell processing halts until pointers become available

Impact

An event of this type causes an automatic recovery attempt by the ATM switch module (ASM) fabric control driver software. The automatic recovery should take no more than milliseconds. Service is only momentarily impaired, and recovery is possible at higher layers. The problem is likely to be transparent to the user.

Action

Alarm events of this type are typically caused by short-term (milliseconds in duration) incidents that clear as part of the normal course of traffic management. Examples of traffic management events include the freeing of buffer space, recovery from parity errors at a higher level, and recover after a brief loss of signal.

Each of these alarm events is followed by an additional event showing a Cleared event status, meaning the alarm event has been corrected.

Step 1 If a Cleared event status is not received within 1 minute, reinsert the module.

Step 2 If a problem persists, replace the module.

10.23 ATM Chipset: Cell Dropped Due to Ingress UTOPIA Sync Error

Event Summary

ID Event Name Severity

22

FC_ABM_ING_SYNC_ERROR

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

ATM Chipset: cell dropped due to ingress UTOPIA sync error

Impact

An alarm event of this type is likely the result in loss of a single cell. Loss of a single cell is a transient event, affecting only one subscriber. Recovery is possible at higher layers in the protocol stack. Multiple occurrences of the alarm event are more serious and typically indicate the failure of a hardware component on the ATM switch module (ASM).

The term multiple occurrences is applied if several occurrences take place within a few seconds. If a problem with cell loss, and ultimately subscriber traffic throughout is suspected, service personnel should review the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser for multiple occurrences. In a future software release, multiple occurrences of events in this category will generate a higher severity alarm.

Action

Alarm events of this type are typically caused by short-term (milliseconds in duration) incidents that clear as part of the normal course of traffic management. Examples of traffic management events include the freeing of buffer space, recovery from parity errors at a higher level, and recover after a brief loss of signal.

Each of these alarm events is followed by an additional event showing a Cleared event status, meaning the alarm event has been corrected.

Step 1 If a Cleared event status is not received within 1 minute, reinsert the module.

Step 2 If a problem persists, replace the module.

10.24 ATM Chipset: Cell Dropped Due to Egress UTOPIA Sync Error

Event Summary

ID Event Name Severity

23

FC_ABM_EG_SYNC_ERROR

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

ATM Chipset: cell dropped due to egress UTOPIA sync error

Impact

An alarm event of this type is likely the result in loss of a single cell. Loss of a single cell is a transient event, affecting only one subscriber. Recovery is possible at higher layers in the protocol stack. Multiple occurrences of the alarm event are more serious and typically indicate the failure of a hardware component on the ATM switch module (ASM).

The term multiple occurrences is applied if several occurrences take place within a few seconds. If a problem with cell loss, and ultimately subscriber traffic throughout is suspected, service personnel should review the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser for multiple occurrences. In a future software release, multiple occurrences of events in this category will generate a higher severity alarm.

Action

Alarm events of this type are typically caused by short-term (milliseconds in duration) incidents that clear as part of the normal course of traffic management. Examples of traffic management events include the freeing of buffer space, recovery from parity errors at a higher level, and recover after a brief loss of signal.

Each of these alarm events is followed by an additional event showing a Cleared event status, meaning the alarm event has been corrected.

Step 1 If a Cleared event status is not received within 1 minute, reinsert the module.

Step 2 If a problem persists, replace the module.

10.25 ATM Chipset: Diagnostic Detected External Memory Failure

Event Summary

ID Event Name Severity

24

FC_ABM_PTR_MEM_TEST_FAILURE

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

ATM Chipset: diagnostic detected external memory failure

Impact

Events of this type are not run-time events. They occur only during module power up and self-test, and they do not affect service (because subscriber service is typically not active yet). The module fails self-test as a result of this event, and immediately retries the self-test, but no self-test will end in success. A failure message is generated with each failure. Without a successful self-test, the module cannot be put into service, so the node does not complete its installation cycle.

Software update events fall into this description, because it is assumed that the updates are always monitored by an operator. Consequently, the events need not be coded as critical. In any case, the goal is to monitor the node status until the node becomes fully operational.

Action

Alarm events of this type are generated only during module initialization and automatically force a module reset.

Step 1 If the reset condition continues (the module does not exit self-test mode), reinsert the module.

Step 2 If a problem persists, replace the module.

10.26 ATM Chipset: CRC Error Detected on Incoming Cell---Cell Dropped

Event Summary

ID Event Name Severity

25

FC_ASX_CRCERR

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

ATM Chipset: CRC error detected on incoming cell---cell dropped

Impact

An alarm event of this type is likely the result in loss of a single cell. Loss of a single cell is a transient event, affecting only one subscriber. Recovery is possible at higher layers in the protocol stack. Multiple occurrences of the alarm event are more serious and typically indicate the failure of a hardware component on the ATM switch module (ASM).

The term multiple occurrences is applied if several occurrences take place within a few seconds. If a problem with cell loss, and ultimately subscriber traffic throughout is suspected, service personnel should review the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser for multiple occurrences. In a future software release, multiple occurrences of events in this category will generate a higher severity alarm.

Action

Alarm events of this type are typically caused by short-term (milliseconds in duration) incidents that clear as part of the normal course of traffic management. Examples of traffic management events include the freeing of buffer space, recovery from parity errors at a higher level, and recover after a brief loss of signal.

Each of these alarm events is followed by an additional event showing a Cleared event status, meaning the alarm event has been corrected.

Step 1 If a Cleared event status is not received within 1 minute, reinsert the module.

Step 2 If a problem persists, replace the module.

10.27 ATM Chipset: Input Port Overrun Error

Event Summary

ID Event Name Severity

26

FC_ASX_IPRTOERR

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

ATM Chipset: input port overrun error

Impact

An alarm event of this type is likely the result in loss of a single cell. Loss of a single cell is a transient event, affecting only one subscriber. Recovery is possible at higher layers in the protocol stack. Multiple occurrences of the alarm event are more serious and typically indicate the failure of a hardware component on the ATM switch module (ASM).

The term multiple occurrences is applied if several occurrences take place within a few seconds. If a problem with cell loss, and ultimately subscriber traffic throughout is suspected, service personnel should review the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser for multiple occurrences. In a future software release, multiple occurrences of events in this category will generate a higher severity alarm.

Action

Alarm events of this type are typically caused by short-term (milliseconds in duration) incidents that clear as part of the normal course of traffic management. Examples of traffic management events include the freeing of buffer space, recovery from parity errors at a higher level, and recover after a brief loss of signal.

Each of these alarm events is followed by an additional event showing a Cleared event status, meaning the alarm event has been corrected.

Step 1 If a Cleared event status is not received within 1 minute, reinsert the module.

Step 2 If a problem persists, replace the module.

10.28 ATM Chipset: Linked List Error Detected

Event Summary

ID Event Name Severity

27

FC_ASX_LLERR

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

ATM Chipset: linked list error detected

Impact

An event of this type causes an ATM switch module (ASM) reset. Service is usually affected for about 45 seconds. ADSL layer 1 connections are not lost, but subscriber data traffic (ATM AAL5 cells) does not move across the switch fabric during this period.

Action

In some cases, a module forces itself into a self-test based on the alarm condition. In other cases, the system controller (SC) module forces the alarmed module to reset. A module reset forces the module to be power cycled, self-tested, and reconfigured into the slot by the SC module.

Several alarm event conditions are cleared by a module reset. Look for the alarm event to clear within 1 minute. An alarm event is cleared when the SC module faceplate alarm LED changes from red to off.

In the ViewRunner management software, two actions show that an alarm event is cleared:

If the alarm event does not clear:

Step 1 Remove and reinsert the module. This forces a module to reset if neither the module nor the SC module could force a reset. A module reset usually clears all alarm conditions.

Step 2 Observe the SC module alarm LED or the ViewRunner ejector tabs to see if the alarm condition returns. If the previous problem persists, the condition will probably reoccur within 1 minute.

Step 3 If the alarm condition persists, replace the module.

10.29 ATM Chipset: Input Parity Error Detected---Cell Dropped

Event Summary

ID Event Name Severity

28

FC_ASX_PARITY_ERR

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

ATM Chipset: input parity error detected---cell dropped

Impact

An alarm event of this type is likely the result in loss of a single cell. Loss of a single cell is a transient event, affecting only one subscriber. Recovery is possible at higher layers in the protocol stack. Multiple occurrences of the alarm event are more serious and typically indicate the failure of a hardware component on the ATM switch module (ASM).

The term multiple occurrences is applied if several occurrences take place within a few seconds. If a problem with cell loss, and ultimately subscriber traffic throughout is suspected, service personnel should review the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser for multiple occurrences. In a future software release, multiple occurrences of events in this category will generate a higher severity alarm.

Action

Alarm events of this type are typically caused by short-term (milliseconds in duration) incidents that clear as part of the normal course of traffic management. Examples of traffic management events include the freeing of buffer space, recovery from parity errors at a higher level, and recover after a brief loss of signal.

Each of these alarm events is followed by an additional event showing a Cleared event status, meaning the alarm event has been corrected.

Step 1 If a Cleared event status is not received within 1 minute, reinsert the module.

Step 2 If a problem persists, replace the module.

10.30 Cell Delineator: Initialization Failure

Event Summary

ID Event Name Severity

29

FC_CD_INIT_FAILURE

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

Cell Delineator: initialization failure

Impact

Events of this type are not run-time events. They occur only during module power up and self-test, and they do not affect service (because subscriber service is typically not active yet). The module fails self-test as a result of this event, and immediately retries the self-test, but no self-test will end in success. A failure message is generated with each failure. Without a successful self-test, the module cannot be put into service, so the node does not complete its installation cycle.

Software update events fall into this description, because it is assumed that the updates are always monitored by an operator. Consequently, the events need not be coded as critical. In any case, the goal is to monitor the node status until the node becomes fully operational.

Action

Alarm events of this type are generated only during module initialization and automatically force a module reset.

Step 1 If the reset condition continues (the module does not exit self-test mode), reinsert the module.

Step 2 If a problem persists, replace the module.

10.31 OC-3c Hardware Initialization Failure

Event Summary

ID Event Name Severity

30

FC_SONET_INIT_FAILURE

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

OC-3c hardware initialization failure

Impact

Events of this type are not run-time events. They occur only during module power up and self-test, and they do not affect service (because subscriber service is typically not active yet). The module fails self-test as a result of this event, and immediately retries the self-test, but no self-test will end in success. A failure message is generated with each failure. Without a successful self-test, the module cannot be put into service, so the node does not complete its installation cycle.

Software update events fall into this description, because it is assumed that the updates are always monitored by an operator. Consequently, the events need not be coded as critical. In any case, the goal is to monitor the node status until the node becomes fully operational.

Action

Alarm events of this type are generated only during module initialization and automatically force a module reset.

Step 1 If the reset condition continues (the module does not exit self-test mode), reinsert the module.

Step 2 If a problem persists, replace the module.

10.32 IPC Does Not Recognize User Plane Queue Request

Event Summary

ID Event Name Severity

31

NO_IPC_QUEUE_DEFINED

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

IPC does not recognize User Plane queue request

Impact

The event is not propagated from the module to Fault Manager, and will not be registered in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser.

Action

Alarm events of this type are generated only during module initialization and automatically force a module reset.

Step 1 If the reset condition continues (the module does not exit self-test mode), reinsert the module.

Step 2 If a problem persists, replace the module.

10.33 Cell Delineator: Receive Error

Event Summary

ID Event Name Severity

32

FC_CD_RX_ERROR

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

Cell Delineator: receive error

Impact

An alarm event of this type is likely the result in loss of a single cell. Loss of a single cell is a transient event, affecting only one subscriber. Recovery is possible at higher layers in the protocol stack. Multiple occurrences of the alarm event are more serious and typically indicate the failure of a hardware component on the ATM switch module (ASM).

The term multiple occurrences is applied if several occurrences take place within a few seconds. If a problem with cell loss, and ultimately subscriber traffic throughout is suspected, service personnel should review the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser for multiple occurrences. In a future software release, multiple occurrences of events in this category will generate a higher severity alarm.

Action

Alarm events of this type are typically caused by short-term (milliseconds in duration) incidents that clear as part of the normal course of traffic management. Examples of traffic management events include the freeing of buffer space, recovery from parity errors at a higher level, and recover after a brief loss of signal.

Each of these alarm events is followed by an additional event showing a Cleared event status, meaning the alarm event has been corrected.

Step 1 If a Cleared event status is not received within 1 minute, reinsert the module.

Step 2 If a problem persists, replace the module.

10.34 Cell Delineator: Transmit Error

Event Summary

ID Event Name Severity

33

FC_CD_TX_ERROR

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

Cell Delineator: transmit error

Impact

An alarm event of this type is likely the result in loss of a single cell. Loss of a single cell is a transient event, affecting only one subscriber. Recovery is possible at higher layers in the protocol stack. Multiple occurrences of the alarm event are more serious and typically indicate the failure of a hardware component on the ATM switch module (ASM).

The term multiple occurrences is applied if several occurrences take place within a few seconds. If a problem with cell loss, and ultimately subscriber traffic throughout is suspected, service personnel should review the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser for multiple occurrences. In a future software release, multiple occurrences of events in this category will generate a higher severity alarm.

Action

Alarm events of this type are typically caused by short-term (milliseconds in duration) incidents that clear as part of the normal course of traffic management. Examples of traffic management events include the freeing of buffer space, recovery from parity errors at a higher level, and recover after a brief loss of signal.

Each of these alarm events is followed by an additional event showing a Cleared event status, meaning the alarm event has been corrected.

Step 1 If a Cleared event status is not received within 1 minute, reinsert the module.

Step 2 If a problem persists, replace the module.

10.35 Cell Delineator: Initialization Failed

Event Summary

ID Event Name Severity

34

FC_CD_CFG_FAILURE

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

Cell Delineator: initialization failed

Impact

Events of this type are not run-time events. They occur only during module power up and self-test, and they do not affect service (because subscriber service is typically not active yet). The module fails self-test as a result of this event, and immediately retries the self-test, but no self-test will end in success. A failure message is generated with each failure. Without a successful self-test, the module cannot be put into service, so the node does not complete its installation cycle.

Software update events fall into this description, because it is assumed that the updates are always monitored by an operator. Consequently, the events need not be coded as critical. In any case, the goal is to monitor the node status until the node becomes fully operational.

Action

Alarm events of this type are generated only during module initialization and automatically force a module reset.

Step 1 If the reset condition continues (the module does not exit self-test mode), reinsert the module.

Step 2 If a problem persists, replace the module.

10.36 Operating System Resource Allocation Failed

Event Summary

ID Event Name Severity

35

FC_OS_ERROR

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

Operating system resource allocation failed

Impact

Events of this type are not run-time events. They occur only during module power up and self-test, and they do not affect service (because subscriber service is typically not active yet). The module fails self-test as a result of this event, and immediately retries the self-test, but no self-test will end in success. A failure message is generated with each failure. Without a successful self-test, the module cannot be put into service, so the node does not complete its installation cycle.

Software update events fall into this description, because it is assumed that the updates are always monitored by an operator. Consequently, the events need not be coded as critical. In any case, the goal is to monitor the node status until the node becomes fully operational.

Action

Alarm events of this type are generated only during module initialization and automatically force a module reset.

Step 1 If the reset condition continues (the module does not exit self-test mode), reinsert the module.

Step 2 If a problem persists, replace the module.

10.37 Fabric Control Init Software Unable to Acquire Necessary Resources

Event Summary

ID Event Name Severity

36

FC_ALM_INIT_FAILURE

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

Fabric control init software was unable to acquire necessary resources

Impact

Events of this type are not run-time events. They occur only during module power up and self-test, and they do not affect service (because subscriber service is typically not active yet). The module fails self-test as a result of this event, and immediately retries the self-test, but no self-test will end in success. A failure message is generated with each failure. Without a successful self-test, the module cannot be put into service, so the node does not complete its installation cycle.

Software update events fall into this description, because it is assumed that the updates are always monitored by an operator. Consequently, the events need not be coded as critical. In any case, the goal is to monitor the node status until the node becomes fully operational.

Action

Alarm events of this type are generated only during module initialization and automatically force a module reset.

Step 1 If the reset condition continues (the module does not exit self-test mode), reinsert the module.

Step 2 If a problem persists, replace the module.

10.38 General Fault

Event Summary

ID Event Name Severity

37

FC_OC3_ERROR

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

General fault

Impact

Events of this type are not run-time events. They occur only during module power up and self-test, and they do not affect service (because subscriber service is typically not active yet). The module fails self-test as a result of this event, and immediately retries the self-test, but no self-test will end in success. A failure message is generated with each failure. Without a successful self-test, the module cannot be put into service, so the node does not complete its installation cycle.

Software update events fall into this description, because it is assumed that the updates are always monitored by an operator. Consequently, the events need not be coded as critical. In any case, the goal is to monitor the node status until the node becomes fully operational.

Action

Alarm events of this type are generated only during module initialization and automatically force a module reset.

Step 1 If the reset condition continues (the module does not exit self-test mode), reinsert the module.

Step 2 If a problem persists, replace the module.

10.39 ATM Chipset: Backpressure Indications Overridden to Prevent Cell Loss

Event Summary

ID Event Name Severity

38

FC_ABM_BP_OVERRIDE

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

ATM Chipset: backpressure indications from switch are being overridden to prevent cell loss

Impact

Events of this type are not system problems; they occur as a result of normal ATM traffic congestion buildup. As cell buffers empty, a Cleared event is issued. The event is coded as minor, but continued events of this type may indicate that traffic-engineering assumptions need to be revisited. In a future software release, multiple occurrences of events in this category will generate a higher severity alarm.

Action

Alarm events of this type are typically caused by short-term (milliseconds in duration) incidents that clear as part of the normal course of traffic management. Examples of traffic management events include the freeing of buffer space, recovery from parity errors at a higher level, and recover after a brief loss of signal.

Each of these alarm events is followed by an additional event showing a Cleared event status, meaning the alarm event has been corrected.

Step 1 If a Cleared event status is not received within 1 minute, reinsert the module.

Step 2 If a problem persists, replace the module.

10.40 Fabric Control Unable to Complete Requested Connection

Event Summary

ID Event Name Severity

39

FC_ATM_CNX_FAIL_ERROR

Info

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

Fabric control was unable to complete a requested connection

Impact

Events of this type do not affect service, because they occur only at configuration time. The event is coded as an information event, because there is no resource state change when the condition clears, and there is, therefore, no follow-up Cleared event.

Action

None

10.41 Unspecified Error or Problem on ATM Switch

Event Summary

ID Event Name Severity

40

FC_ATM_ERROR

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

Unspecified error or problem on ATM switch

Impact

Events of this type are not run-time events. They occur only during module power up and self-test, and they do not affect service (because subscriber service is typically not active yet). The module fails self-test as a result of this event, and immediately retries the self-test, but no self-test will end in success. A failure message is generated with each failure. Without a successful self-test, the module cannot be put into service, so the node does not complete its installation cycle.

Action

Alarm events of this type are generated only during module initialization and automatically force a module reset.

Step 1 If the reset condition continues (the module does not exit self-test mode), reinsert the module.

Step 2 If a problem persists, replace the module.

10.42 ALM HEC Error

Event Summary

ID Event Name Severity

41

FC_ALM_HEC_ERROR

Minor

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

ALM HEC error

Impact

An alarm event of this type is likely the result in loss of a single cell. Loss of a single cell is a transient event, affecting only one subscriber. Recovery is possible at higher layers in the protocol stack. Multiple occurrences of the alarm event are more serious and typically indicate the failure of a hardware component on the ATM switch module (ASM).

The term multiple occurrences is applied if several occurrences take place within a few seconds. If a problem with cell loss, and ultimately subscriber traffic throughout is suspected, service personnel should review the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser for multiple occurrences. In a future software release, multiple occurrences of events in this category will generate a higher severity alarm.

Action

Alarm events of this type are typically caused by short-term (milliseconds in duration) incidents that clear as part of the normal course of traffic management. Examples of traffic management events include the freeing of buffer space, recovery from parity errors at a higher level, and recover after a brief loss of signal.

Each of these alarm events is followed by an additional event showing a Cleared event status, meaning the alarm event has been corrected.

Step 1 If a Cleared event status is not received within 1 minute, reinsert the module.

Step 2 If a problem persists, replace the module.

10.43 Buffer Overflow in Cell Buffer on Subtend Module

Event Summary

ID Event Name Severity

42

FC_SUBTEND_PORT_BUFFER_OVERFLOW

Info

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

Buffer overflow in the cell buffer on the subtend module

Impact

An alarm event of this type is likely the result in loss of a single cell. Loss of a single cell is a transient event, affecting only one subscriber. Recovery is possible at higher layers in the protocol stack. Multiple occurrences of the alarm event are more serious and typically indicate the failure of a hardware component on the ATM switch module (ASM).

The term multiple occurrences is applied if several occurrences take place within a few seconds. If a problem with cell loss, and ultimately subscriber traffic throughout is suspected, service personnel should review the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser for multiple occurrences. In a future software release, multiple occurrences of events in this category will generate a higher severity alarm.

Action

Alarm events of this type are typically caused by short-term (milliseconds in duration) incidents that clear as part of the normal course of traffic management. Examples of traffic management events include the freeing of buffer space, recovery from parity errors at a higher level, and recover after a brief loss of signal.

Each of these alarm events is followed by an additional event showing a Cleared event status, meaning the alarm event has been corrected.

Step 1 If a Cleared event status is not received within 1 minute, reinsert the module.

Step 2 If a problem persists, replace the module.

10.44 Error in UTOPIA Chip

Event Summary

ID Event Name Severity

43

FC_SUBTEND_PORT_UTOPIA_ERROR

Info

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

Error in UTOPIA chip

Impact

An alarm event of this type is likely the result in loss of a single cell. Loss of a single cell is a transient event, affecting only one subscriber. Recovery is possible at higher layers in the protocol stack. Multiple occurrences of the alarm event are more serious and typically indicate the failure of a hardware component on the ATM switch module (ASM).

The term multiple occurrences is applied if several occurrences take place within a few seconds. If a problem with cell loss, and ultimately subscriber traffic throughout is suspected, service personnel should review the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser for multiple occurrences. In a future software release, multiple occurrences of events in this category will generate a higher severity alarm.

Action

This is an information event, not an alarm event. Information events do not represent a state change and therefore are not followed by a Cleared event.

Information events are typically one-time occurrences that are corrected by the module without a reset. They do not cause service degradation.

No craft action is required.

10.45 Subtend Port Ingress HEC Error

Event Summary

ID Event Name Severity

44

FC_SUBTEND_PORT_INGRESS_HEC

Info

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

Subtend port ingress HEC error

Impact

An alarm event of this type is likely the result in loss of a single cell. Loss of a single cell is a transient event, affecting only one subscriber. Recovery is possible at higher layers in the protocol stack. Multiple occurrences of the alarm event are more serious and typically indicate the failure of a hardware component on the ATM switch module (ASM).

The term multiple occurrences is applied if several occurrences take place within a few seconds. If a problem with cell loss, and ultimately subscriber traffic throughout is suspected, service personnel should review the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser for multiple occurrences. In a future software release, multiple occurrences of events in this category will generate a higher severity alarm.

Action

Alarm events of this type are typically caused by short-term (milliseconds in duration) incidents that clear as part of the normal course of traffic management. Examples of traffic management events include the freeing of buffer space, recovery from parity errors at a higher level, and recover after a brief loss of signal.

Each of these alarm events is followed by an additional event showing a Cleared event status, meaning the alarm event has been corrected.

Step 1 If a Cleared event status is not received within 1 minute, reinsert the module.

Step 2 If a problem persists, replace the module.

10.46 Subtend Port Ingress HEC Error

Event Summary

ID Event Name Severity

45

FC_SUBTEND_PORT_INGRESS_2_HEC

Info

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

Subtend port ingress HEC error

Impact

An alarm event of this type is likely the result in loss of a single cell. Loss of a single cell is a transient event, affecting only one subscriber. Recovery is possible at higher layers in the protocol stack. Multiple occurrences of the alarm event are more serious and typically indicate the failure of a hardware component on the ATM switch module (ASM).

The term multiple occurrences is applied if several occurrences take place within a few seconds. If a problem with cell loss, and ultimately subscriber traffic throughout is suspected, service personnel should review the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser for multiple occurrences. In a future software release, multiple occurrences of events in this category will generate a higher severity alarm.

Action

Alarm events of this type are typically caused by short-term (milliseconds in duration) incidents that clear as part of the normal course of traffic management. Examples of traffic management events include the freeing of buffer space, recovery from parity errors at a higher level, and recover after a brief loss of signal.

Each of these alarm events is followed by an additional event showing a Cleared event status, meaning the alarm event has been corrected.

Step 1 If a Cleared event status is not received within 1 minute, reinsert the module.

Step 2 If a problem persists, replace the module.

10.47 Parity Error in Cell Egress Path

Event Summary

ID Event Name Severity

46

FC_SUBTEND_PORT_EGRESS_PARITY

Info

Description

The following description appears in the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser:

Parity error in cell egress path

Impact

An alarm event of this type is likely the result in loss of a single cell. Loss of a single cell is a transient event, affecting only one subscriber. Recovery is possible at higher layers in the protocol stack. Multiple occurrences of the alarm event are more serious and typically indicate the failure of a hardware component on the ATM switch module (ASM).

The term multiple occurrences is applied if several occurrences take place within a few seconds. If a problem with cell loss, and ultimately subscriber traffic throughout is suspected, service personnel should review the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser for multiple occurrences. In a future software release, multiple occurrences of events in this category will generate a higher severity alarm.

Action

Alarm events of this type are typically caused by short-term (milliseconds in duration) incidents that clear as part of the normal course of traffic management. Examples of traffic management events include the freeing of buffer space, recovery from parity errors at a higher level, and recover after a brief loss of signal.

Each of these alarm events is followed by an additional event showing a Cleared event status, meaning the alarm event has been corrected.

Step 1 If a Cleared event status is not received within 1 minute, reinsert the module.

Step 2 If a problem persists, replace the module.


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Posted: Tue Nov 16 15:40:34 PST 1999
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