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Event Guidelines and Definitions

Event Guidelines and Definitions

This chapter describes the event severity guidelines, alarm event status changes, and the system event definitions associated with events generated by the Cisco 6100 Series system.

2.1 Event Severity Guidelines

There are four types of events generated by the Cisco 6100 Series system and viewed in the ViewRunner management software:

The following sections describe the guidelines for each type of event.

2.1.1 Information Event Guidelines

The following are guidelines used to distinguish information events from other events:

An exception to the above guidelines is as follows.

2.1.2 Alarm Event Guidelines

Alarm event severity is based on guidelines set forth in TR-NWT-000057, Functional Criteria for DLC Systems. The guidelines are as follows:

Normally, an alarm event causes a service impairment or a service outage. However, some alarm events do not affect service. A service impairment typically results in a loss of end-to-end traffic for some number of subscriber connections (one to several) for a brief period of time (milliseconds to seconds, but normally less than one minute unless repeat occurrences are encountered). A service outage is the absolute loss of the ability to connect one or more subscribers.

In the ViewRunner for Windows Event History View dialog box or the ViewRunner for HP OpenView Error Events Browser, alarm events are followed by an additional event showing a Cleared event status, which means the alarm event is corrected.

Minor Alarm Event Guidelines

The following are guidelines used to distinguish minor alarm events from other events:

Major Alarm Event Guidelines

The following is a guideline used to distinguish major alarm events from other events:

Critical Alarm Event Guidelines

The following is a guideline used to distinguish critical alarm events from other events:

2.2 Alarm Event Status Changes

Alarm events that have been asserted by the Cisco 6100 Series system are followed by:

For example, you can clear some alarm events if the problem is caused by congestion or a single parity error. At other times, you must reset or reinsert the module generating the alarm event. In this case, the only event returned is the Event 128, "Module was detected," which clears whatever outstanding alarm events were asserted against that module.

2.3 System Events Definitions

The following tables define the entities and their relevant system events:

The following tables include the ID, definition, severity, and description of the each event. Each table is repeated in an entity chapter with detailed information including event summary, description, impact, and action.


Table 2-1: ATU-C Module Events
ID Definition Severity Description

2

SAC_SOFTWARE_FAILED_CRC

Major

Software failed CRC check during download

3

SAC_OUT_OF_MEMORY

Critical

Application was unable to allocate memory

128

LR_CREATE_OBJ

Info

Module was detected

129

LR_PING_FAIL

Critical

Module did not respond to system monitor


Table 2-2: xTU-C Modem Events1
ID Definition Severity Description

1

SAC_OLD_CPE_DETECT

Critical

Improper version signature on CPE modem

4

CCNX_MODEM_DISCONNECTED

Info

CPE modem disconnected

6

SAD_EVENT_NE_LPR_DEFECT

Minor

Near end loss of power defect

7

SAD_EVENT_NE_LPR_FAILURE

Major

Near end loss of power failure

8

SAD_EVENT_NE_LOS_DEFECT

Minor

Near end loss of signal defect

9

SAD_EVENT_NE_LOS_FAILURE

Major

Near end loss of signal failure

10

SAD_EVENT_FE_LOS_DEFECT

Minor

Far end loss of signal defect

11

SAD_EVENT_FE_LOS_FAILURE

Major

Far end loss of signal failure

12

SAD_EVENT_FE_LPR_DEFECT

Minor

Far end loss of power defect

13

SAD_EVENT_FE_LPR_FAILURE

Major

Far end loss of power failure

1The above event codes apply to all modem types.


Table 2-3: DMT-2 Modem Events
ID Definition Severity Description

19

CCNX_MODEM_LATENCY_PATH_NOT_AVAIL

Major

CPE modem unable to support provisioned latency path (Interleaved/Fast)

20

SAD_EVENT_NE_FAST_FEC

Info

Near end fast path FEC Correction

21

SAD_EVENT_NE_INTL_FEC

Info

Near end interleaved path FEC Correction

22

SAD_EVENT_NE_FAST_CRC

Info

Near end fast path CRC error

23

SAD_EVENT_NE_INTL_CRC

Info

Near end interleaved path CRC error

24

SAD_EVENT_NE_SEF_DEFECT

Minor

Near end loss of framing defect

25

SAD_EVENT_NE_SEF_FAILURE

Major

Near end loss of framing failure

28

SAD_EVENT_NE_INTL_LOD

Info

Near end interleave path LOD error

29

SAD_EVENT_NE_FAST_LOD

Info

Near end fast path LOD error

30

SAD_EVENT_NE_INTL_HEC

Info

Near end interleave path HEC error

31

SAD_EVENT_NE_FAST_HEC

Info

Near end fast path HEC error

32

SAD_EVENT_FE_FAST_FEC

Info

Far end fast path FEC correction

33

SAD_EVENT_FE_INTL_FEC

Info

Far end interleave path FEC correction

34

SAD_EVENT_FE_FAST_CRC

Info

Far end fast path CRC error

35

SAD_EVENT_FE_INTL_CRC

Info

Far end interleave path CRC error

36

SAD_EVENT_FE_SEF_DEFECT

Minor

Far end loss of framing defect

37

SAD_EVENT_FE_SEF_FAILURE

Major

Far end loss of framing failure

40

SAD_EVENT_FE_INTL_LOD

Info

Far end interleave path LOD error

41

SAD_EVENT_FE_FAST_LOD

Info

Far end fast path LOD error

42

SAD_EVENT_FE_INTL_HEC

Info

Far end interleave path HEC error

43

SAD_EVENT_FE_FAST_HEC

Info

Far end fast path HEC error


Table 2-4: System Controller Module Events
ID Definition Severity Description

2

SC_IP_MISMATCH

Minor

The IP number assigned to the Cisco 6100 Series system is unusable

3

SC_SUBNET_ERROR

Minor

The subnet mask is incorrect

4

SC_DOWNLOAD_DONE

Info

Download to the SC module is complete

127

Critical

Loss of communication with SC module


Table 2-5: Network Interface Module Events
ID Definition Severity Description

128

LR_CREATE_OBJ

Info

Module was detected

129

LR_PING_FAIL

Critical

Module did not respond to the system monitor


Table 2-6: Multiplexer Chassis Events
ID Definition Severity Description

1

MC_FAN_FAILURE

Critical

A fan tray is supposed to be present, but it is not detected as present and operational

2

MC_FAN_REQUIRED

Critical

No fan tray has been detected or pre-provisioned, but the current configuration requires one (for example, DMT-2 cards are present)


Table 2-7: Line Concentration Chassis Events
ID Definition Severity Description

1

CCNX_OLD_CPE_DETECT

Critical

CPE not timer enabled


Table 2-8: ATM Fabric Events
ID Definition Severity Description

0

FC_ALM_EXT_MEM_PAR_ERR

Minor

ATM Chipset: external memory parity error

1

FC_ALM_IN_RCV_PAR_ERR

Minor

ATM Chipset: cell dropped due to ingress receive UTOPIA bus parity error

2

FC_ALM_EG_RCV_PAR_ERR

Minor

ATM Chipset: cell dropped due to egress receive side UTOPIA bus parity error

3

FC_ALM_UTOPIA_SYNC_ERR

Minor

ATM Chipset: UTOPIA bus synchronization error detected

4

FC_ALM_POL_EU_TIMEOUT_ERR

Minor

ATM Chipset: parity error detected on policing EU word access

5

FC_ALM_VCI_SIZE_ERR

Minor

ATM Chipset: ingress VCI value above max value

6

FC_ALM_VPI_SIZE_ERR

Minor

ATM Chipset: ingress VPI value above max value

7

FC_ALM_MPHY_PORT_OVERRUN

Minor

ATM Chipset: ingress UTOPIA synchronization error detected

8

FC_ALM_IN_FIFO_FULL

Minor

ATM Chipset: ingress cells are being dropped due to ingress capture FIFO full condition

9

FC_ALM_EG_CAP_SYNC_ERR

Minor

ATM Chipset: an egress capture FIFO synchronization error is detected

10

FC_ALM_IN_CAP_SYNC_ERR

Minor

ATM Chipset: an ingress capture FIFO synchronization error is detected

11

FC_ALM_INSERT_SYNC_ERR

Minor

ATM Chipset: ingress insertion FIFO synch error

12

FC_ALM_FULL_MEM_TEST_FAILURE

Minor

ATM Chipset: diagnostic memory test detects memory failure

13

FC_ABM_SEQ_ERROR_ILL

Minor

ATM Chipset: a sequence error in the ingress linked list was detected

14

FC_ABM_PAR_ERR_ING_CELL

Minor

ATM Chipset: cell dropped due to ingress parity error

15

FC_ABM_SEQ_ERROR_ELL

Minor

ATM Chipset: sequence error in egress linked list detected

16

FC_ABM_PAR_ERR_ING_STORED

Minor

ATM Chipset: parity error detected in ingress buffer RAM

17

FC_ABM_PAR_ERR_EG_STORED

Minor

ATM Chipset: parity error detected in egress buffer RAM

18

FC_ABM_PAR_ERR_PRAM

Minor

ATM Chipset: external pointer RAM parity error detected

19

FC_ABM_PRAM_ILL_ERROR

Minor

ATM Chipset: ingress linked list empty---cell processing halts until pointers become available

20

FC_ABM_PRAM_ELL_ERROR

Minor

ATM Chipset: egress linked list empty---cell processing halts until pointers become available

21

FC_ABM_PRAM_EIPLL_ERROR

Minor

ATM Chipset: egress IP free list empty---cell processing halts until pointers become available

22

FC_ABM_ING_SYNC_ERROR

Minor

ATM Chipset: cell dropped due to ingress UTOPIA sync error

23

FC_ABM_EG_SYNC_ERROR

Minor

ATM Chipset: cell dropped due to egress UTOPIA sync error

24

FC_ABM_PTR_MEM_TEST_FAILURE

Minor

ATM Chipset: diagnostic detected external memory failure

25

FC_ASX_CRCERR

Minor

ATM Chipset: CRC error detected on incoming cell---cell dropped

26

FC_ASX_IPRTOERR

Minor

ATM Chipset: input port overrun error

27

FC_ASX_LLERR

Minor

ATM Chipset: linked list error detected

28

FC_ASX_PARITY_ERR

Minor

ATM Chipset: input parity error detected---cell dropped

29

FC_CD_INIT_FAILURE

Minor

Cell Delineator: initialization failure

30

FC_SONET_INIT_FAILURE

Minor

OC-3c hardware initialization failure

31

NO_IPC_QUEUE_DEFINED

Minor

IPC does not recognize User Plane queue request

32

FC_CD_RX_ERROR

Minor

Cell Delineator: receive error

33

FC_CD_TX_ERROR

Minor

Cell Delineator: transmit error

34

FC_CD_CFG_FAILURE

Minor

Cell Delineator: initialization failed

35

FC_OS_ERROR

Minor

Operating system resource allocation failed

36

FC_ALM_INIT_FAILURE

Minor

Fabric control init software was unable to acquire necessary resources

37

FC_OC3_ERROR

Minor

General fault

38

FC_ABM_BP_OVERRIDE

Minor

ATM Chipset: backpressure indications from switch are being overridden to prevent cell loss

39

FC_ATM_CNX_FAIL_ERROR

Info

Fabric control was unable to complete a requested connection

40

FC_ATM_ERROR

Minor

Unspecified error or problem on ATM switch

41

FC_ALM_HEC_ERROR

Minor

ALM HEC error

42

FC_SUBTEND_PORT_BUFFER_OVERFLOW

Info

Buffer overflow in the cell buffer on the subtend module

43

FC_SUBTEND_PORT_UTOPIA_ERROR

Info

Error in UTOPIA chip

44

FC_SUBTEND_PORT_INGRESS_HEC

Info

Subtend port ingress HEC error

45

FC_FUBTEND_PORT_INGRESS_2_HEC

Info

Subtend port ingress HEC error

46

FC_SUBTEND_PORT_EGRESS_PARITY

Info

Parity error in cell egress path


Table 2-9: OC-3c Port Events
ID Definition Severity Description

48

FC_OC3_LCD_FAULT

Info

SONET: Loss of Cell Delineation

49

FC_OC3_OCD_FAULT

Critical

SONET: Out of Cell Delineation

50

FC_OC3_FIFO_FULL

Critical

SONET: Framer FIFO Overflow

51

FC_OC3_C2_MISMATCH

Critical

SONET: received incorrect payload type

52

FC_OC3_PRDI

Critical

SONET: Path RDI received

53

FC_OC3_PAIS

Critical

SONET: Path AIS received

54

FC_OC3_APS_CHANGE

Critical

SONET: Auto Protection Switch

55

FC_OC3_APS_IAB

Minor

SONET: Auto Protection Switch byte is corrupted 3 of 12 reads

56

FC_OC3_POINTER_CHANGE

Info

SONET: Data pointer changed

57

FC_OC3_LOP

Critical

SONET: Loss of Pointer condition

58

FC_OC3_LRDI

Critical

SONET: Line RDI received

59

FC_OC3_LAIS

Critical

SONET: Line AIS received

60

FC_OC3_LOF

Info

SONET: Loss of Frame condition

61

FC_OC3_OOF

Critical

SONET: Out of Frame condition detected

62

FC_OC3_LOSY

Critical

SONET: Loss of Signal detected by optical transceiver

63

FC_OC3_LOS

Critical

SONET: Loss of Signal detected by SONET device


Table 2-10: DS3 Port and Subtend Port Events
ID Definition Severity Description

81

FC_DS3_OCD

Critical

DS3: Out of Cell Delineation

82

FC_DS3_FIFO_FULL

Minor

DS3: Framer FIFO overflow

83

FC_DS3_IDLE

Critical

DS3: receiving idle signal

84

FC_DS3_RAI

Critical

DS3: receiving Remote Alarm Indication

90

FC_DS3_YELLOW

Critical

DS3: receiving Yellow Alarm

91

FC_DS3_AIS

Critical

DS3: receiving AIS

93

FC_DS3_OOF

Critical

DS3: Out of Frame condition detected

94

FC_DS3_LIU_LOS

Critical

DS3: Loss of Signal detected at LIU

95

FC_DS3_LOS

Critical

DS3: Loss of Signal detected at framer

96

FC_DS3_TX_PARITY

Minor

DS3: Parity error detected on TX UTOPIA bus

97

FC_DS3_RX_HEC_ERROR

Minor

DS3: HEC error detected on RX UTOPIA bus

99

FC_DS3_CPAR

Info

DS3: Unexpected frame format

101

FC_DS3_PLCP_OOF

Critical

DS3: PLCP Out of Frame condition detected

102

FC_DS3_PLCP_LOF

Minor

DS3: PLCP Loss of Frame error detected

125

MFANI_ABM_ALM0_CONGESTED

Critical

ABM 0: Device congested---active connections exist

126

MFANI_ABM_ALM1_CONGESTED

Critical

ABM 1: Device congested---active connections exist

127

MFANI_ABM_ALM2_CONGESTED

Critical

ABM 2: Device congested---active connections exist


Table 2-11: Subtend Host Module Events
ID Definition Severity Description

128

LR_CREATE_OBJ

Info

Module was detected

129

LR_PING_FAIL

Critical

Module did not respond to the system monitor

42

FC_SUBTEND_PORT_BUFFER_OVERFLOW

Info

Buffer overflow in the cell buffer on the subtend module

43

FC_SUBTEND_PORT_UTOPIA_ERROR

Info

Error in UTOPIA chip

44

FC_SUBTEND_PORT_INGRESS_HEC

Info

Subtend port ingress HEC error


Table 2-12: LIM Controller Module Events
ID Definition Severity Description

2

SCL_SOFTWARE_FAILED_CRC

Minor

Software failed CRC check during download

3

SCL_OUT_OF_MEMORY

Critical

Application was unable to allocate memory

128

LR_CREATE_OBJ

Info

Module was detected

129

LR_PING_FAIL

Critical

Module did not respond to system monitor


Table 2-13: Line (LIM Port) Events
ID Definition Severity Description

1

CCNX_OLD_CPE_DETECT

Critical

Improper version signature on CPE modem


Table 2-14: Line Interface Module Events
ID Definition Severity Description

3

FMEVENT_LIM_CONNECT_FAILURE

Major

LIM was not able to connect to the switching matrix

128

LR_CREATE_OBJ

Info

Module was detected

129

LR_PING_FAIL

Critical

Module did not respond to system monitor


Table 2-15: Software Download Events
ID Definition Severity Description

1

MUM_TFTPING_FAULT

Minor

TFTP file transfer started

2

MUM_TFTP_SUCCESSFUL

Info

TFTP file transfer was successful

3

MUM_TFTP_TIMEOUT_FAULT

Minor

No DATA packet from server for 5 seconds after a RRQ or ACK packet was sent

4

MUM_FILE_NOT_FOUND_FAULT

Minor

Received something other than a DATA packet or received a out of sequence DATA packet

5

MUM_CHKSUM_FAIL_FAULT

Minor

TFTP file transfer failed: checksum was incorrect

6

MUM_SIZE_CHK_FAULT

Minor

TFTP file transfer failed: file size was incorrect

7

MUM_DB_WRITE_FAULT

Minor

TFTP file transfer failed; image could not be written to Cisco 6100 Series database

8

MUM_DB_CLEAN_FAULT

Minor

TFTP file transfer failed: could not clean database for TFTP retry

9

MUM_TFTP_GENERAL_FAULT

Minor

TFTP device driver init or open failed


Table 2-16: Slot Events
ID Definition Severity Description

1

SLOT_MISMATCH_EVENT

Minor

A module was inserted in the slot that did not match the type that was pre-provisioned for that slot

2

SLOT_INVALID_EVENT

Minor

A module that was not valid for the slot was inserted in the slot

3

SLOT_NO_IMAGE_EVENT

Minor

No image exists for the type module present in the slot

4

SLOT_IMAGE_NOT_READY

Minor

Image for download is not ready

5

SLOT_DOWNLOAD_START

Info

Download for module in slot is underway

6

SLOT_DOWNLOAD_COMP

Info

Download for module in slot is complete

7

SLOT_DOWNLOAD_FAIL

Info

Image download failed for module in slot

8

SLOT_CURR_IMG_FAIL

Minor

Image could not be obtained for module in slot


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Posted: Tue Nov 16 15:32:55 PST 1999
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