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Table of Contents

About This Manual

About This Manual

This section explains the objectives, intended audience, and organization of the Cisco Series 6100 Maintenance and Troubleshooting Manual. It also defines the conventions used to convey instructions and information used throughout the manual.

The manual is also available on the World Wide Web for viewing and/or printing. It is located at http://www.netspeed.com/techsup/telco/6100/index.html. If a userid and password are required to access the documents, please see Cisco Technical Assistance Center (TAC) or your sales representative. Soon the manuals will be available through the Cisco Web site.

Document Objective

This manual describes how to maintain the Cisco 6100 system and troubleshoot problems you may encounter with installing and/or operating the system.

Audience

This manual is designed for Central Office (CO) technicians and maintenance personnel who are familiar with Telco products and networking systems. Cisco suggests that users have a working familiarity with the 6100, ViewRunner, ATM, and IP addressing.

Document Organization

This manual includes the following chapters:

Document Conventions

This publication uses the following font conventions:

Typeface Definition Samples

Times bold

Text body font used for arguments, commands, keywords, and punctuation that is part of a command that the user enters in text and command environments.

This is similar to the UNIX route command.

Times italic

Text body font used for publication names and for emphasis.

See the Cisco 6100 Set Up and Installation Manual for further details.

courier

Example font used for screen displays, prompts, and scripts.

Are you ready to continue? [Y]

courier bold

Example font used to indicate what the user enters in examples of command environments.

Login: root
Password: <password>

This publication uses the following conventions for command syntax:

Typeface Definition Samples

vertical bars ( | )

Separate alternative, mutually exclusive elements

offset-list {in | out} offset

square brackets ([ ])

indicate optional elements

[no] offset-list {in | out} offset

braces ({ })

indicate a required choice

offset-list {in | out} offset

braces within square brackets ([{ }])

indicate a required choice within an optional element.

[{letter\number}Enter]

boldface

indicates commands and keywords that are entered literally as shown

[no] offset-list {in | out} offset

italics

indicate arguments for which you supply values

Note In contexts that do not allow italics, arguments are enclosed in angle brackets (< >).

offset-list {in | out} offset

Related Documentation

The following manuals are the companion manuals to the Cisco 6100 Series Maintenance and Troubleshooting Manual. The ViewRunner is the software used to provision and manage the 6100 system.

If you operate in the HP OpenView environment, the following manuals are available. These manuals provide information on how to install HP OpenView, Oracle, and ViewRunner, and how to use ViewRunner for HP OpenView to provision and manage 6100 systems.

Cisco Connection Online

Cisco Connection Online (CCO) is Cisco Systems' primary, real-time support channel. Maintenance customers and partners can self-register on CCO to obtain additional information and services.

Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added services to Cisco's customers and business partners. CCO services include product information, product documentation, software updates, release notes, technical tips, the Bug Navigator, configuration notes, brochures, descriptions of service offerings, and download access to public and authorized files.

CCO serves a variety of users through two interfaces that update and enhance simultaneously: a character-based version and a multimedia version that resides on the World Wide Web (WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet e-mail, and it is excellent for quick access to information over lower bandwidths. The WWW version of CCO provides richly formatted documents with photographs, figures, graphics, and video, as well as hyperlinks to related information.


Note Until NetSpeed fully integrates into the Cisco engineering and support processes, some of the services offered through CCO are unavailable. You can access some of these services through http://www.netspeed.com/techsup/telco/6100/index.html.

You can access CCO in the following ways:

For a copy of CCO's Frequently Asked Questions (FAQ), contact cco-help@cisco.com. For additional information, contact cco-team@cisco.com.


Note If you are a network administrator and need personal technical assistance with a Cisco product that is under warranty or covered by a maintenance contract, contact Cisco's Technical Assistance Center (TAC) at 800 553-2447, 408 526-7209, or tac@cisco.com. To obtain general information about Cisco Systems, Cisco products, or upgrades, contact 800 553-6387, 408 526-7208, or cs-rep@cisco.com.

See the front matter of this document for details about the standard Cisco product warranties.


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Posted: Tue Nov 16 11:37:42 PST 1999
Copyright 1989-1999©Cisco Systems Inc.