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This preface tells you who should read the Cisco 6160 Hardware Installation and Troubleshooting Guide, how it is organized, and the document conventions it follows. At the end of the preface is a list of related documents.
This guide contains hardware installation and maintenance information and system troubleshooting instructions. It is written for anyone who installs or operates the Cisco 6160 digital subscriber line access concentrator.
This guide has the following chapters and appendixes:
| Title | Description | |
|---|---|---|
Chapter 1 | Describes the Cisco 6160 hardware. | |
Chapter 2 | Explains how to install the Cisco 6160, including rack mounting, power and data connections, and initial system configuration. | |
Chapter 3 | Presents maintenance procedures, including backing up software and cleaning air filters. | |
Chapter 4 | Provides guidelines on isolating and resolving problems. | |
Appendix A | Provides pin assignments for connectors on the Cisco 6160. | |
Appendix B | Lists the safety warnings pertaining to the Cisco 6160, in ten languages. | |
| Defines terms used in this guide. |
Table 1 describes the syntax used with the commands in this document.
| Convention | Description |
|---|---|
boldface | Commands and keywords. |
italic | Command input that is supplied by you. |
^ or Ctrl | Represent the key labeled Control. For example, when you read ^D or Ctrl-D, you should hold down the Control key while you press the D key. |
| Examples of information displayed on the screen. |
boldface screen font | Examples of information that you must enter. |
< > | Nonprinting characters, such as passwords, appear in angled brackets. |
[ ] | Default responses to system prompts appear in square brackets. |
This section lists hardware and software documents for the Cisco 6160 DSLAM.
These documents contain hardware information that might be useful to Cisco 6160 users:
These documents contain software information for all NI-2 DSLAMs:
In these ATM software manuals, look for information pertaining to the LightStream 1010, which uses the same software base as the NI-2 DSLAMs:
Cisco Connection Online (CCO) is Cisco Systems' primary, real-time support channel. Maintenance customers and partners can self-register on CCO to obtain additional information and services.
Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added services to Cisco's customers and business partners. CCO services include product information, product documentation, software updates, release notes, technical tips, the Bug Navigator, configuration notes, brochures, descriptions of service offerings, and download access to public and authorized files.
CCO serves a wide variety of users through two interfaces that are updated and enhanced simultaneously: a character-based version and a multimedia version that resides on the World Wide Web (WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet e-mail, and it is excellent for quick access to information over lower bandwidths. The WWW version of CCO provides richly formatted documents with photographs, figures, graphics, and video, as well as hyperlinks to related information.
You can access CCO in the following ways:
For a copy of CCO's Frequently Asked Questions (FAQ), contact cco-help@cisco.com. For additional information, contact cco-team@cisco.com.
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Note If you are a network administrator and need personal technical assistance with a Cisco product that is under warranty or covered by a maintenance contract, contact Cisco's Technical Assistance Center (TAC) at 800 553-2447, 408 526-7209, or tac@cisco.com. To obtain general information about Cisco Systems, Cisco products, or upgrades, contact 800 553-6387, 408 526-7208, or cs-rep@cisco.com. |
The Cisco Technical Assistance Center (TAC) is available to warranty or maintenance contract customers who need technical assistance with a Cisco product that is under warranty or covered by a maintenance contract.
To display the TAC web site that includes links to technical support information and software upgrades and for requesting TAC support, use www.cisco.com/techsupport.
To contact the TAC by e-mail, use one of these addresses:
| Language | E-mail Address |
|---|---|
English | tac@cisco.com |
Hanzi (Chinese) | chinese-tac@cisco.com |
Kanji (Japanese) | japan-tac@cisco.com |
Hangul (Korean) | korea-tac@cisco.com |
Spanish | tac@cisco.com |
Thai | thai-tac@cisco.com |
In North America, the TAC can be reached at 800 553-2447 or 408 526-7209. For other telephone numbers and TAC e-mail addresses worldwide, consult the following web site: http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml.
Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM, a member of the Cisco Connection Family, is updated monthly. Therefore, it might be more current than printed documentation. To order additional copies of the Documentation CD-ROM, contact your local sales representative or call customer service. The CD-ROM package is available as a single package or through an annual subscription. You can also access Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.
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Posted: Wed May 17 12:52:41 PDT 2000
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