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VIP4 Installation and Configuration

VIP4 Installation and Configuration

Product Numbers:
VIP4-80(=)
VIP4-50(=)
MEM-VIP4-64M-SD=
MEM-VIP4-128M-SD=
MEM-VIP4-256M-SD=

Introduction

This configuration note is a standalone document that provides instructions for installing, configuring, and maintaining the fourth-generation Versatile Interface Processor (VIP4) in all Cisco 7500 series routers---which also include the Cisco 7507-MX and Cisco 7513-MX routers---and in Cisco 7000 series routers using the 7000 Series Route Switch Processor (RSP7000) and 7000 Series Chassis Interface (RSP7000CI). See the "Software and Hardware Requirements" section for specific compatibility requirements.


Note Use this configuration note in conjunction with the port adapter configuration notes appropriate to your VIP4 hardware configuration. Additional port adapter configuration notes accompany each VIP4-compatible port adapter you ordered with your VIP4 or router, or are available from Cisco Connection Online (CCO). These configuration notes discuss port adapter-specific installation and configuration requirements.

Included in this configuration note are procedures for VIP4 hardware installation and basic VIP4 hardware configuration steps and examples. Also included are maintenance procedures for upgrading user-configurable VIP4 components such as memory and port adapters. A table of contents is included so you can more easily find what you need.

For complete descriptions of interface subcommands and the configuration options available for VIP4-related interfaces, refer to the configuration note that shipped with each of the port adapters installed on your VIP4 and to the appropriate Cisco IOS software configuration publications.
(See the "Related Documentation" section.)

Contents

This configuration note includes the following sections:

Related Documentation

Your router and the Cisco IOS software running on it contain extensive features and functionality. For information on Cisco IOS software and for general installation and maintenance information for your router, use the following resources:

You can access Cisco IOS software documentation and hardware installation and maintenance documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com,
or http://www-europe.cisco.com.

Installation Prerequisites

This section provides installation prerequisites to ensure a successful VIP4 installation, and includes the following sections:

Software and Hardware Requirements

The VIP4 operates with Cisco 7500 series routers---which also include the Cisco 7507-MX and Cisco 7513-MX routers---and Cisco 7000 series routers, and requires that the host router be running Cisco IOS Release 12.0(10)S or a later release of 12.0 S. (The VIP4 will also be supported in a future release of 12.1 M.)


Note The VIP4 operates in Cisco 7000 series routers providing these routers have the 7000 Series Route Switch Processor (RSP7000) and 7000 Series Chassis Interface (RSP7000CI) installed.

For proper operation with the VIP4, we recommend that your RSP or RSP7000 have at least 64 MB of DRAM.

Tools and Parts Required

You need the following tools and parts to install or upgrade a VIP4:

If you need additional equipment, contact a service representative for ordering information.

Safety Guidelines

Following are safety guidelines that you should follow when working with any equipment that connects to electrical power or telephone wiring.

Safety Warnings

Safety warnings appear throughout this publication in procedures that, if performed incorrectly, may harm you. A warning symbol precedes each warning statement.


Warning This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.

Waarschuwing

Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van standaard maatregelen om ongelukken te voorkomen. Voor vertalingen van de waarschuwingen die in deze publicatie verschijnen, kunt u het document Regulatory Compliance and Safety Information (Informatie over naleving van veiligheids- en andere voorschriften) raadplegen dat bij dit toestel is ingesloten.

Varoitus

Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi johtaa ruumiinvammaan. Ennen kuin työskentelet minkään laitteiston parissa, ota selvää sähkökytkentöihin liittyvistä vaaroista ja tavanomaisista onnettomuuksien ehkäisykeinoista. Tässä julkaisussa esiintyvien varoitusten käännökset löydät laitteen mukana olevasta Regulatory Compliance and Safety Information -kirjasesta (määräysten noudattaminen ja tietoa turvallisuudesta).

Attention

Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant causer des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dangers posés par les circuits électriques et familiarisez-vous avec les procédures couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions d'avertissements figurant dans cette publication, consultez le document Regulatory Compliance and Safety Information (Conformité aux règlements et consignes de sécurité) qui accompagne cet appareil.

Warnung

Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu einer Körperverletzung führen könnte. Bevor Sie mit der Arbeit an irgendeinem Gerät beginnen, seien Sie sich der mit elektrischen Stromkreisen verbundenen Gefahren und der Standardpraktiken zur Vermeidung von Unfällen bewußt. Übersetzungen der in dieser Veröffentlichung enthaltenen Warnhinweise finden Sie im Dokument Regulatory Compliance and Safety Information (Informationen zu behördlichen Vorschriften und Sicherheit), das zusammen mit diesem Gerät geliefert wurde.

Avvertenza

Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle persone. Prima di lavorare su qualsiasi apparecchiatura, occorre conoscere i pericoli relativi ai circuiti elettrici ed essere al corrente delle pratiche standard per la prevenzione di incidenti. La traduzione delle avvertenze riportate in questa pubblicazione si trova nel documento Regulatory Compliance and Safety Information (Conformità alle norme e informazioni sulla sicurezza) che accompagna questo dispositivo.

Advarsel

Dette varselsymbolet betyr fare. Du befinner deg i en situasjon som kan føre til personskade. Før du utfører arbeid på utstyr, må du vare oppmerksom på de faremomentene som elektriske kretser innebærer, samt gjøre deg kjent med vanlig praksis når det gjelder å unngå ulykker. Hvis du vil se oversettelser av de advarslene som finnes i denne publikasjonen, kan du se i dokumentet Regulatory Compliance and Safety Information (Overholdelse av forskrifter og sikkerhetsinformasjon) som ble levert med denne enheten.

Aviso

Este símbolo de aviso indica perigo. Encontra-se numa situação que lhe poderá causar danos físicos. Antes de começar a trabalhar com qualquer equipamento, familiarize-se com os perigos relacionados com circuitos eléctricos, e com quaisquer práticas comuns que possam prevenir possíveis acidentes. Para ver as traduções dos avisos que constam desta publicação, consulte o documento Regulatory Compliance and Safety Information (Informação de Segurança e Disposições Reguladoras) que acompanha este dispositivo.

¡Advertencia!

Este símbolo de aviso significa peligro. Existe riesgo para su integridad física. Antes de manipular cualquier equipo, considerar los riesgos que entraña la corriente eléctrica y familiarizarse con los procedimientos estándar de prevención de accidentes. Para ver una traducción de las advertencias que aparecen en esta publicación, consultar el documento titulado Regulatory Compliance and Safety Information (Información sobre seguridad y conformidad con las disposiciones reglamentarias) que se acompaña con este dispositivo.

Varning!

Denna varningssymbol signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanligt förfarande för att förebygga skador. Se förklaringar av de varningar som förkommer i denna publikation i dokumentet Regulatory Compliance and Safety Information (Efterrättelse av föreskrifter och säkerhetsinformation), vilket medföljer denna anordning.

Electrical Equipment Guidelines

Follow these basic guidelines when working with any electrical equipment:

Telephone Wiring Guidelines

Use the following guidelines when working with any equipment that is connected to telephone wiring or to other network cabling:

Preventing Electrostatic Discharge Damage

Electrostatic discharge (ESD) damage, which can occur when electronic cards or components are improperly handled, results in complete or intermittent failures.

Use the following guidelines for preventing ESD damage:


Caution For safety, periodically check the resistance value of the antistatic strap. The measurement should be between 1 and 10 megohms (Mohm).

Guidelines for Interface Processor Installation and Removal

This section describes mechanical functions of system components, emphasizes the importance of following correct procedures to avoid unnecessary board failures, and is for background only; specific installation procedures follow in the "VIP4 Installation" section.

You can remove and replace interface processors while the system is operating; you do not need to notify the software or reset the system power. This functionality enables you to add, remove, or replace interface processors with the system online, which provides a method that is seamless to end users on the network, maintains all routing information, and ensures session preservation.

After an interface processor is reinstalled, the system brings on line only interfaces that match the current configuration and were previously configured as up; all others require that you configure them with the configure command.


Caution The system can indicate a hardware failure if you do not follow proper procedures. We strongly recommend that you remove or insert only one interface processor at a time. You must allow the system time to complete the preceding tasks before removing or inserting another interface processor. Disrupting the sequence before the system completes its verification can cause the system to detect spurious hardware failures.

Cisco 7000 series and Cisco 7500 series routers---which also include the Cisco 7507-MX and Cisco 7513-MX routers---have ejector levers located on the ends of the interface processor slots. (See Figure 1a.) The function of the ejector levers is to align and seat the card connectors in the backplane. Failure to use the ejector levers and insert the interface processor properly can disrupt the order in which the pins make contact with the card or interface processor.


Figure 1: Ejector Levers and Captive Installation Screws on the VIP4---Vertical Orientation Shown



Note The VIP4 is oriented horizontally in the Cisco 7010 and Cisco 7505 and vertically in the Cisco 7000, Cisco 7507 (and Cisco 7507-MX), Cisco 7513 (and Cisco 7513-MX), and Cisco 7576.

Follow the VIP4 installation and removal instructions carefully, and review the following examples of incorrect insertion practices and their results:

Use the ejector levers when removing an interface processor to ensure that the backplane connector pins disconnect from the interface processor in the sequence expected by the system. Any interface processor that is only partially connected to the backplane can hang the bus. Steps for correctly performing online insertion and removal are included with the following procedures for installing and removing the VIP4.

Agency Approvals

The VIP4 is designed to comply with and meet the following agency approvals:

Approvals Agencies

Safety

CSA-C22.2 No. 950 (Canada)
EN60950 (Europe)
IEC 950 (International)
UL 1950 (United States)

Emissions

CE marking (Europe)
CISPR 22 Class B (International)
FCC Part 15 Class A (United States)
EN55022 Class B (Europe)
ICES-003 Class A (Canada)
VCCI Class B (Japan)

Product Description

This section describes the VIP4 and discusses VIP4-specific features and functions. The VIP4 is the fourth generation of Versatile Interface Processors for use with Cisco 7000 series routers using the 7000 Series Route Switch Processor (RSP7000) and 7000 Series Chassis Interface (RSP7000CI) and with Cisco 7500 series routers (which also include the Cisco 7507-MX and Cisco 7513-MX routers). The VIP4 installs in the interface processor slots in your Cisco 7000 series or Cisco 7500 series router.


Caution The VIP4 supports online insertion and removal, which allows you to remove and replace a VIP4 without first shutting down the system. Online insertion and removal maximizes router availability by letting you add or remove a VIP4 during system operation; however, the system might indicate a hardware failure if you fail to follow proper procedures. Further, and to prevent system problems, do not attempt to install other port adapters on the VIP4 motherboard while the system is operating. To install or replace port adapters, first remove the VIP4 from its interface processor slot.

The VIP4 uses a single motherboard with up to two port adapters. The VIP4 port adapters provide the individual LAN, WAN, or LAN/WAN interface ports. Each port adapter contains the electrical interfaces and physical connections for your network. (For a list of the available port adapters supported by the VIP4, refer to the Cisco Product Catalog or contact a Cisco sales representative in your area.)


Note A complete discussion of all port adapters supported by the VIP4 is beyond the scope of this document.

The central processing unit (CPU) on the VIP4-80 is a Reduced Instruction Set Computer (RISC), MIPS R7000 processor, which has an internal operating frequency of 250 megahertz (MHz). The central processing unit (CPU) on the VIP4-50 is a Reduced Instruction Set Computer (RISC), MIPS R5271processor, which has an internal operating frequency of 166 megahertz (MHz)

The VIP4 provides 64 or 256 MB of 100-MHz synchronous dynamic random-access memory (SDRAM) as the central processing unit (CPU) memory (also called program memory), and 64 of 100-MHz SDRAM as the packet memory.

Dual in-line memory modules (DIMMs) contain the CPU memory and packet memory. The CPU memory and packet memory employ 8-bit error correction code (ECC), rather than byte parity, for single error-bit correction and double error-bit detection.


Note You can use any combination of available CPU memory configurations and packet memory configurations on the VIP4. You do not need to have equal amounts of CPU memory and packet memory installed. (For information about upgrading memory, see the "Upgrading VIP4 Memory" section.)

Figure 2 shows a VIP4 with two installed single-width port adapters.


Note The VIP4 also operates with supported dual-width port adapters (not shown). Dual-width port adapters occupy both of the VIP4 port adapter slots.

The VIP4 motherboard and port adapters have handles that allow for easy installation and removal. You can install a VIP4 in any available interface processor slots in your Cisco 7000 series or Cisco 7500 series router---which also include the Cisco 7507-MX and Cisco 7513-MX routers.


Figure 2: VIP4 with Two Single-Width Port Adapters---Horizontal Orientation Shown



Note To ensure proper airflow in the router and compliance with EMI prevention standards, a VIP4 with one single-width port adapter must have a blank port adapter installed in the empty port adapter slot location.

VIP4 Installation

This section includes procedures for VIP4 installation in the Cisco 7000 series or Cisco 7500 series routers, and includes information on the following topics:

(For the procedures for installing or removing a port adapter on your VIP4, see the "Removing and Installing a Single-Width Port Adapter" section.)

VIP4 installation functionality is the same for each router model; therefore, the term the router is used except where specific model issues arise. The online insertion and removal function allows you to install and remove a VIP4 without first shutting down the system; however, you must follow the instructions carefully. Failure to insert the VIP4 properly can cause system error messages indicating a board failure.

For a complete description of recommended guidelines for interface processor installation and removal, see the "Guidelines for Interface Processor Installation and Removal" section. Handle interface processors as shown in Figure 3.


Figure 3: Handling Interface Processors---Horizontal Orientation Shown



Note The VIP4 motherboard is oriented horizontally in the Cisco 7010 and Cisco 7505 and vertically in the Cisco 7000, Cisco 7507 (and Cisco 7507-MX), Cisco 7513 (and Cisco 7513-MX), and Cisco 7576.

Each unused interface processor slot must contain an interface processor filler (which is an interface processor carrier without a printed circuit board) to keep dust out of the router and to maintain proper airflow through the interface processor compartment.

Proceed to the following section, "Removing a VIP4," if you plan to replace a VIP4 with another VIP4, or if you plan to install a new VIP4 that is not a replacement, in which case you must first remove either another interface processor or an interface processor filler from an unused slot.


Note To ensure compliance with electromagnetic interference (EMI) approvals by providing a tight EMI-preventive seal for the Cisco 7500 series routers---which also include the Cisco 7507-MX and Cisco 7513-MX routers---we recommend that you first install interface processors in the interface processor slots closest to the RSP slots, and then work out to the interface processor slots furthest from the RSP slots.

Removing a VIP4

This section describes the procedure for removing a VIP4, an interface processor, or an interface processor filler, and replacing them with a new VIP4.

You do not need to shut down the interface or the system power when removing a VIP4 or other interface processor. To help prevent dust and contaminants from entering the router and to prevent EMI, do not leave the interface processor slot open. To prevent ESD damage, use an ESD-preventive wrist strap.


Note In Cisco 7507 (or Cisco 7507-MX) or Cisco 7513 (or Cisco 7513-MX) routers with the high system availability (HSA) feature active, online insertion and removal of any interface processor in either CyBus might cause the slave RSP2 to reboot with a bus error or a processor memory parity error.

The master RSP recovers from this event and issues a "cBus Complex Restart" message. Systems that are configured with an RSP4 or an RSP8 as the system slave are not affected and do not experience this problem.

If you do not have one of these routers with the HSA feature active and an RSP2 configured as the system slave, perform only Step 4 in the following procedure.

If you have one of these routers with the HSA feature active and an RSP2 configured as the system slave, we strongly recommend that you perform all the steps in the following procedure:


Step 1 Attach an ESD-preventive wrist strap between you and an unpainted chassis surface.

Step 2 Remove the slave RSP2.

Step 3 Wait 20 to 30 seconds. This time will vary depending on the number of interfaces installed in your system.

Step 4 Remove the appropriate VIP4 or interface processor and then replace it with your new VIP4.


Caution Always use the ejector levers to remove a VIP4 or interface processor. Failure to do so can cause erroneous system error messages indicating a board failure.

If you removed a VIP4 or interface processor and the interface processor slot is to remain empty, install an interface processor filler (Product Number MAS7K-BLANK=) to keep dust out of the router, maintain proper airflow inside the router, and ensure compliance with EMI approvals by providing a tight EMI-preventive seal. Do not leave the interface processor slot open.

Note If you do not have a Cisco 7507 or Cisco 7513 with the HSA feature active and an RSP2 configured as the system slave, immediately proceed to the section "Installing a VIP4"; otherwise, proceed to Step 5.

Step 5 Wait 20 to 30 seconds. This time will vary depending on the number of interfaces installed in your system.

Step 6 Reinsert the slave RSP2.

This completes the procedure for removing a VIP4 or interface processor from your Cisco 7000 series or Cisco 7500 series router. Proceed to the section "Installing a VIP4."


Installing a VIP4

This section describes the procedure for installing a VIP4. The VIP4 slides into an open interface processor slot and connects directly to the backplane. The interface processors are keyed to guide pins on the backplane, so the VIP4 can be installed only in an interface processor slot.


Note To ensure compliance with EMI approvals by providing a tight EMI seal for the Cisco 7505, Cisco 7507 (and Cisco 7507-MX), Cisco 7513 (and Cisco 7513-MX), and Cisco 7576 routers, we recommend that you first install interface processors in the interface processor slots closest to the RSP slots, and then work out to the interface processor slots furthest from the RSP slots.

Figure 1 shows the functional details of inserting an interface processor and using the ejector levers. Figure 3 shows proper handling of an interface processor during installation.


Caution Remove or insert only one interface processor at a time. Allow the system to complete its discovery and initialization of the interfaces before removing or inserting another interface processor. Disrupting the sequence before the system has completed verification can cause the system to detect spurious hardware failures.

Use the following procedure to install a new VIP4:


Step 1 Attach an ESD-preventive wrist strap between you and an unpainted chassis surface.

Step 2 Ensure that a console terminal is connected to the console port (on the RSP or RSP7000) and that your console is turned on, or that you have a reliable Telnet connection to the system.

Step 3 Hold the VIP4 handle with one hand and place your other hand under the carrier to support the VIP4 and guide it into the slot. (See Figure 3.) Avoid touching the card or any connector pins.


Caution To prevent ESD damage, handle interface processors by the handles and carrier edges only.

Step 4 Place the back of the VIP4 in the slot and align the notch on the carrier with the groove in the slot. (See Figure 1.)

Step 5 While keeping the VIP4 parallel to the backplane, carefully slide it into the slot until the back of the faceplate makes contact with the ejector levers, and then stop. (See Figure 1b.)


Caution Always use the ejector levers when installing or removing interface processors. An interface processor that is partially seated in the backplane might cause the system to hang and subsequently crash, and shoving or slamming the interface processor into the slot can damage the backplane pins and board.

Step 6 Using your thumbs, simultaneously push both ejector levers inward until the VIP4 is pushed entirely into its slot. (See Figure 1c.)

Step 7 Tighten both of the captive installation screws.



Caution To ensure proper EMI isolation for the router, be sure to tighten the captive installation screws on each VIP4 immediately after you install it and before proceeding with the installation of each remaining VIP4 or other interface processor.

This completes the procedure for installing a VIP4 in a Cisco 7000 series or Cisco 7500 series router. (For the procedures for installing or removing a port adapter on your VIP4, see the "Removal" section.)

Checking the VIP4 Installation and Verifying VIP4 Status

This section describes the procedures you can use to verify your VIP4 installation, and includes information on the following topics:

You can use the configure command to configure the interfaces on the port adapters installed on your VIP4. To use the configure command, enter the privileged level of the EXEC command interpreter with the enable command. The system prompts you for a password if one has been set.

The system prompt for the privileged level ends with a pound sign (#) instead of an angle bracket (>). Use the following procedure to enter the privileged level:


Step 1 At the user-level EXEC prompt, enter the enable command. The EXEC prompts you for a privileged-level password, as follows:

Router> enable
Password:
 

Step 2 Enter the password (the password is case sensitive). For security purposes, the password is not displayed on your console.

Step 3 When you enter the correct password and press Return, the system displays the privileged-mode system prompt (#) as follows:

Router#

Checking the VIP4 Installation

After you install the VIP4 and connect cables (using connection procedures in the respective subsections of the configuration notes that shipped with your port adapters), verify the installation by observing the port adapter LED states and the information displayed on your console terminal.


Note The VIP4 has no LEDs that are visible or usable when the VIP4 is installed. The port adapters you install on the VIP4 have status and interface LEDs.

When the system has reinitialized all interfaces, the enabled LED on the VIP4 port adapters and on all interface processors should go on, depending on your connections and configuration. The console screen also displays a message as the system discovers each interface during its reinitialization.

When you remove and replace interface processors, the system provides status messages on the console screen. The messages are for information only. The following sample display shows the events logged by the system as a VIP4 with a Gigabit Ethernet port adapter was removed from interface processor slot 2; the system then reinitialized the remaining interface processors and marked as down the Gigabit Ethernet interface on the VIP4 that was removed from slot 2. When you reinsert the VIP4, the system automatically brings up the interfaces that were up when the VIP4 was removed. (A Gigabit Ethernet interface is used in the following examples.)

Removal
Router# 
%OIR-6-REMCARD: Card removed from slot 2, interface disabled
%LINK-5-CHANGED: Interface GigabitEthernet2/0/0, changed state to administratively down
Insertion
Router#
%OIR-6-INSCARD: Card inserted in slot 2, interface administratively shut down
%LINK-5-CHANGED: Interface GigabitEthernet2/0/0, changed state to up

Note When a new VIP4 is inserted or when a VIP4 is moved to a new slot, the system recognizes the new interfaces but leaves them in the shutdown state until you configure them and change their state to up.

The following sample display shows the events logged by the system as you insert a new VIP4 in interface processor slot 3. (A Gigabit Ethernet interface is used in the following example.)

Router#
%OIR-6-INSCARD: Card inserted in slot 3, interface administratively shut down
%LINK-5-CHANGED: Interface GigabitEthernet3/0/0, changed state to administratively down
 

Use the following procedure to verify that the VIP4 is installed correctly:


Step 1 While the system reinitializes each interface, observe the console display messages and verify that the system discovers the VIP4 as follows:

Step 2 When the reinitialization is complete, verify that the enabled LED on each port adapter goes on and remains on. If it does, proceed to Step 5. If it does not, proceed to the next step.

Step 3 If the enabled LED on a port adapter fails to go on, suspect that the VIP4 board connector is not fully seated in the backplane. Loosen the captive installation screws, and then firmly push both ejector levers into place until they are approximately in the same orientation as the VIP4 faceplate. Tighten the captive installation screws. After the system reinitializes the interfaces, the enabled LED on the port adapter should go on. If it does, proceed to Step 5. If it does not, proceed to Step 4.

Step 4 If the enabled LED still fails to go on, remove the VIP4 and try installing it in another available interface processor slot.

Step 5 If the VIP4 is new and not a replacement, you have to configure the new interfaces. Proceed to the appropriate configuration section in the configuration note that shipped with your port adapter. (This does not have to be done immediately, but new interfaces are not be available until you configure them.)

Step 6 If the VIP4 is a replacement, use the show interfaces type interface-processor-slot number/port-adapter-slot-number/interface-port-number command or the show controllers command to verify the status of the interfaces. (See the following section, "Using show Commands to Verify the VIP4 Status.")

If you replaced a VIP4 with a new VIP4 with a greater number of interfaces (for example, if you replaced a VIP4 with a single port adapter with a VIP4 with two port adapters), the system recognizes the interfaces on the previously configured port adapter but does not recognize the additional port adapter interfaces. The new interfaces remain in the shutdown state until you configure them.

Step 7 When the interfaces are up, check the activity of each interface by observing the status LEDs, which are described in the appropriate LED section for your port adapter type.

Step 8 In general, if an interface LED fails to go on and a cable is connected to the interface port, check the cable connection and make certain it is properly seated in the connector.

If you experience other problems that you are unable to solve, contact a service representative for assistance.

This completes the VIP4 installation. If you installed a new VIP4 or if you installed a replacement VIP4 with an additional port, you must now configure the new interface as described in the configuration note that shipped with the port adapter or in the appropriate Cisco IOS software configuration documentation listed in the section "Related Documentation" on page 2. The documentation is available on CCO and the Documentation CD-ROM.



Note Port adapter configuration information is beyond the scope of this document.

Using show Commands to Verify the VIP4 Status

The following steps use show commands to verify that the new interfaces are configured and operating correctly.


Step 1 Use the show version command to display the system hardware configuration. Ensure that the list includes the new interfaces.

Step 2 Display all the current interface processors and their interfaces with the show controllers command. Verify that the new VIP4 appears in the correct interface processor slot.

Step 3 Specify one of the new interfaces with the show interfaces type interface-processor-slot number/port-adapter-slot-number/interface-port-number command and verify that the first line of the display specifies the interface with the correct slot number. Also verify that the interface and line protocol are in the correct state: up or down.

Step 4 Display the protocols configured for the entire system and specific interfaces with the show protocols command. If necessary, return to configuration mode to add or remove protocol routing on the system or specific interfaces.

Step 5 Display the running configuration file with the show running-config command. Display the configuration stored in the RSP NVRAM using the show startup-config command. Verify that the configuration is accurate for the system and each interface.

If the interface is down and you configured it as up, or if the displays indicate that the hardware is not functioning properly, ensure that the network interface is properly connected and terminated. If you still have problems bringing the interface up, contact a service representative for assistance.



Note The outputs that appear in this document may not match the output you receive when running these commands. The outputs in this document are examples only.

Using show Commands to Display Interface Information

To display information about a specific interface, use the show interfaces command with the interface type and interface address in the format show interfaces type interface-processor-slot number/port-adapter-slot-number/interface-port-number.

With the show interfaces command, use arguments such as the interface type and the interface address to display information about a specific interface only. The following example of the
show interfaces gigabitethernet command shows information specific to a VIP4 with a Gigabit Ethernet port adapter (PA-GE) installed; the VIP4 is installed in interface processor slot 0:

Router# show interfaces gigabitethernet 0/0/0
GigabitEthernet0/0/0 is up, line protocol is up 
  Hardware is cyBus GigabitEthernet Interface, address is 00e0.1e17.0800 
    (bia 00e0.1e17.0800) MTU 1500 bytes, BW 1000000 Kbit, DLY 10 usec, rely 255/255, load 1/255 Encapsulation ARPA, loopback not set Keepalive set (10 sec) Full-duplex mode, link type is force-up, media type is SX output flow-control is unsupported, input flow-control is unsupported ARP type:ARPA, ARP Timeout 04:00:00 Last input 2d17h, output 2d17h, output hang never Last clearing of "show interface" counters 2d17h Queueing strategy:fifo Output queue 0/40, 0 drops; input queue 0/75, 0 drops 5 minute input rate 0 bits/sec, 0 packets/sec 5 minute output rate 0 bits/sec, 0 packets/sec 158 packets input, 13563 bytes, 0 no buffer Received 106 broadcasts, 0 runts, 0 giants, 0 throttles 0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored 0 watchdog, 175 multicast, 0 pause input 115 packets output, 11000 bytes, 0 underruns 0 output errors, 0 collisions, 2 interface resets 0 babbles, 0 late collision, 0 deferred 0 lost carrier, 0 no carrier, 0 pause output 0 output buffer failures, 0 output buffers swapped out (Additional displayed text omitted from this example)

To display hardware information about all of the interface processors in your router, including the VIP4, use the show controllers command.

Following is an example of the show controllers command used with a Cisco 7500 series router:

Router# show controllers
 
(Additional displayed text omitted from this example)
 
slot0:VIP4-80 RM7000, hw 2.01, sw 22.20, ccb 5800FF20, cmdq 48000080, vps 8192
    software loaded from system 
    IOS (tm) VIP Software (SVIP-DW-M), Released Version 12.0(10)S [biff]
    ROM Monitor version 167.0
    GigabitEthernet0/0/0, addr 00e0.1e17.0800 (bia 00e0.1e17.0800)
      gfreeq 48000140, lfreeq 48000168 (1536 bytes)
      rxlo 4, rxhi 746, rxcurr 1, maxrxcurr 4
      txq 48001A00, txacc 48001A02 (value 203), txlimit 203
 
(Additional displayed text omitted from this example)
 

To display hardware information about a specific interface on a VIP4 port adapter, append the type argument (gigabitethernet, hssi, and so forth) and the interface address argument (interface-processor-slot-number/port-adapter-slot-number/interface-port-number) to the
show controllers command.

Following is an example of the syntax for this command for the interface on a PA-GE installed in port adapter slot 1 of a VIP4 installed in interface processor slot 3 of a Cisco 7000 series or Cisco 7500 series router:

Router# show controllers gigabitethernet 1/1/0

To display the configuration of the system hardware (the number of each interface processor type installed), the software version, the names and sources of configuration files, and the boot images, use the show version (or show hardware) command.

Following is an example of the show version command used with a Cisco 7500 series router:

Router# show version
Cisco Internetwork Operating System Software 
IOS (tm) RSP Software (RSP-JV-M), Released Version 12.0(10)S [biff]
Copyright (c) 1986-1999 by cisco Systems, Inc.
Compiled Mon 10-May-99 06:02 by biff
Image text-base:0x60010900, data-base:0x60F68000
 
ROM:System Bootstrap, Version 5.3.2(3.2) [biff 3.2], MAINTENANCE SOFTWARE
BOOTFLASH:RSP Software (RSP-BOOT-M), Released Version 12.0(10)S [biff]
 
Router uptime is 2 days, 20 hours, 34 minutes
System returned to ROM by reload at 14:13:42 PDT Fri Jul 23 1999
System restarted at 14:17:03 PDT Fri Jul 23 1999
System image file is "tftp://rsp-jv-mz.120.6.S"
 
cisco RSP1 (R4700) processor with 32768K/2072K bytes of memory.
R4700 CPU at 100Mhz, Implementation 33, Rev 1.0
Last reset from power-on
G.703/E1 software, Version 1.0.
G.703/JT2 software, Version 1.0.
X.25 software, Version 3.0.0.
SuperLAT software (copyright 1990 by Meridian Technology Corp).
Bridging software.
TN3270 Emulation software.
Chassis Interface.
 
(Additional displayed text omitted from this example)
 
1 VIP4-80 RM7000 controller (1 GigabitEthernet).
1 GigabitEthernet/IEEE 802.3 interface(s)
 
(Additional displayed text omitted from this example)
 
125K bytes of non-volatile configuration memory.
 
20480K bytes of Flash PCMCIA card at slot 0 (Sector size 128K).
20480K bytes of Flash PCMCIA card at slot 1 (Sector size 128K).
8192K bytes of Flash internal SIMM (Sector size 256K).
Configuration register is 0x0

To determine specific hardware configuration information about a VIP4 installed in your system (including the amount of installed CPU and packet memory), use the show diag slot command.

Specific information is displayed, as shown in the following example of a VIP4 with a PA-GE port adapter; the VIP4 is installed in interface processor slot 0:

Router# show diag 0
Slot 0:
        Physical slot 0, ~physical slot 0xF, logical slot 0, CBus 0
        Microcode Status 0x4
        Master Enable, LED, WCS Loaded
        Board is analyzed 
        Pending I/O Status:None
        EEPROM format version 1
        VIP4-80 RM7000 controller, HW rev 2.01, board revision A0
        Serial number:13011269  Part number:73-3143-02
        Test history:0x00        RMA number:00-00-00
        Flags: unknown flags 0x7F; 7500 compatible
 
        EEPROM contents (hex):
          0x20:01 22 02 01 00 C6 89 45 49 0C 47 02 00 00 00 00
          0x30:02 2B FF FF FF FF FF FF FF FF FF FF FF FF FF FF
 
        Slot database information:
        Flags:0x4      Insertion time:0x72F94 (2d20h ago)
 
        Controller Memory Size: CPU Memory 64MBytes, Packet Memory 64Mbytes 
 
        PA Bay 0 Information:
                Gigabit-Ethernet PA, 1 ports
                EEPROM format version 1
                HW rev 1.00, Board revision A0
             Serial number:11624048  Part number:73-3144-03 

Tips In the preceding command output, the line that begins with Controller Memory Size shows the amount of memory installed on the VIP4. If you plan a memory upgrade, make a note of these indicated memory values, then compare them after you upgrade memory to verify the upgrade.

Using the ping Command to Verify Network Connectivity

This section provides brief descriptions of the ping command. The ping command allows you to verify that an interface port is functioning properly and to check the path between a specific port and connected devices at various locations on the network. After you verify that the system and VIP4 have booted successfully and are operational, you can use this command to verify the status of the VIP4 interface ports. Refer to the publications listed in the "Related Documentation" section for detailed command descriptions and examples.

The ping command sends an echo request out to a remote device at an IP address that you specify. After sending a series of signals, the command waits a specified time for the remote device to echo the signals. Each returned signal is displayed as an exclamation point (!) on the console terminal; each signal that is not returned before the specified timeout is displayed as a period (.). A series of exclamation points (!!!!!) indicates a good connection; a series of periods (.....) or the messages [timed out] or [failed] indicate that the connection failed.

Following is an example of a successful ping command to a remote server with the IP address 10.1.1.60:

Router# ping 10.1.1.60 <Return>
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echoes to 10.1.1.60, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 1/15/64 ms
Router#
 

If the connection fails, verify that you have the correct IP address for the server and that the server is active (powered on), and repeat the ping command.

For complete descriptions of interface subcommands and the configuration options available for VIP4-related interfaces, and which commands support VIP4 functionality, refer to the publications listed in the "Related Documentation" section.

VIP4 Maintenance Procedures

The following sections discuss maintenance procedures you might need for your VIP4 and port adapters:

Upgrading VIP4 Memory

This section provides the guidelines and procedures for upgrading information on CPU memory (also called program memory) and packet memory on your VIP4. To upgrade CPU memory on your VIP4, you must replace the SDRAM DIMM located in socket U1. To upgrade packet memory on your VIP4, you must replace the SDRAM DIMM located in socket U5. The default memory configurations for the VIP4 are 64 MB of CPU memory and 64 MB of packet memory.


Note You can upgrade CPU memory to 256 MB. You can use any allowable combination of CPU memory and packet memory. You do not need to have equal amounts of CPU memory and packet memory installed.


Tips  In the output display of the show diag command (see page 19), the line that begins with Controller Memory Size shows the amount of memory installed on the VIP4. Make a note of these memory values, then compare them after you upgrade memory to verify the upgrade.

The following Cisco Systems memory spare and upgrade kit is compatible with the VIP4:

Figure 4 shows the locations of the CPU memory and packet memory SDRAM DIMMs on the VIP4.


Figure 4: Location of CPU Memory and Packet Memory DIMMs on the VIP4


Depending on your system configuration, a memory upgrade might be required. Also, if a system problem is determined to be caused by a DIMM, a DIMM replacement might be required.


Caution To prevent ESD damage, handle DIMMs by the card edges only. Place removed DIMMs on an antistatic mat and store them in an antistatic bag.


Note Use only SDRAM DIMMs from Cisco Systems. A Cisco manufacturing part number appears on each SDRAM DIMM.

Removing a DIMM

Use the following procedure to remove a DIMM:


Step 1 Attach an ESD-preventive wrist strap between you and an unpainted chassis surface.

Step 2 Turn off the system power and remove the VIP4 from the system. (Follow the steps in the "Removing a VIP4" section.)

Step 3 Place the VIP4 on an antistatic mat or pad and ensure that you are wearing an antistatic device, such as a wrist strap.

Position the VIP4 so that the handles are away from you and the bus connectors are toward you---opposite of the position shown in Figure 4.

Step 4 Locate the DIMMs. (See Figure 4.)

Step 5 Open the DIMM socket tabs on the DIMM you plan to upgrade to release the DIMM from the socket. (See Figure 5.)


Figure 5: Opening DIMM Socket Tabs


Step 6 With the DIMM socket tabs open, grasp the ends of the DIMM between your thumbs and forefingers and pull the DIMM completely out of the socket. (See Figure 6.)


Figure 6: Removing the DIMM


Handle the edges of the DIMM only; avoid touching the memory module or pins, and the metal traces, or fingers, along the socket edge. (See Figure 7.)

Step 7 Place the DIMM in an antistatic container to protect it from ESD damage.

Step 8 Repeat Step 4 through Step 7 for the remaining DIMM, if you plan to upgrade it.


This completes the DIMM removal procedure. Proceed to the next section to install a new DIMM.

Installing a New DIMM

The DIMM is a sensitive component that is susceptible to ESD damage. Handle the DIMM by the edges only; avoid touching the memory modules, pins, or traces (the metal fingers along the connector edge of the DIMM). (See Figure 7.)


Figure 7: Handling the DIMM



Caution To prevent ESD damage, handle the DIMM as shown in .

With the VIP4 in the same orientation as the previous procedure (with the handle away from you and the bus connector toward you), use the following procedure to install the new DIMM in the DIMM socket:


Step 1 Attach an ESD-preventive wrist strap between you and an unpainted chassis surface.

Step 2 Remove the new DIMM from its antistatic container.

Step 3 Hold the DIMM between your thumbs and forefingers. (See Figure 7.)

Step 4 Tilt the DIMM to approximately the same angle as the socket and insert the connector edge of the DIMM into the socket.


Caution As you insert the DIMM, use firm but not excessive pressure and do not use the socket tabs to insert it. If you damage a DIMM socket, you must return the VIP4 to the factory for repair.

Step 5 Gently push the DIMM into the socket until the socket tabs close over the ends of the DIMM. (See Figure 8.)

Do not use the socket tabs to insert the DIMM. If necessary, rock the DIMM gently back and forth to seat it properly.


Figure 8: Inserting the DIMM


Step 6 Repeat Step 2 through Step 5 for the remaining DIMM, if you plan to upgrade it.

Step 7 Check to see that DIMMs are seated properly. If a DIMM appears misaligned, carefully remove it and reseat it in the socket. Push the DIMM firmly back into the socket until the socket tabs move into place.


This completes the DIMM installation procedure. Reinstall the VIP4 in the system. (Follow the steps in the "Installing a VIP4" section.) See the following section, "Checking the VIP4 Memory Upgrade," as required.

Checking the VIP4 Memory Upgrade

After you upgrade the VIP4 memory, verify the memory upgrade by observing the LED states and the console display. When the system has reinitialized all interfaces, the enabled LEDs on the VIP4 port adapters should go on. (Port adapter status LEDs might be on, depending on your connections.) The console screen also displays a message as the system discovers each interface during its reinitialization. Use the show diag command to verify that the system recognizes the new memory: check the line of the show diag command output that begins with Controller Memory Size.

If, after you have replaced memory devices, the system fails to boot properly, if the console terminal displays a checksum or memory error, or if the show diag command output indicates an incorrect amount of memory (or no memory), check the following:

If after several attempts the system fails to restart properly, contact a service representative for assistance. Before you call, make note of any error messages, unusual LED states, or any other indications that might help solve the problem. This completes the VIP4 memory upgrade.


Caution Always handle the port adapter by the carrier edges and handle; never touch the port adapter components or connector pins. (See Figure 9.)


Figure 9: Handling a Port Adapter
Caution To prevent system problems, do not remove port adapters from the VIP4 motherboard or attempt to install other port adapters on the VIP4 motherboard while the system is operating. To install or replace port adapters, first remove the VIP4 from its interface processor slot.


Warning When performing the following procedures, wear a grounding wrist strap to avoid ESD damage to the card. Some platforms have an ESD connector for attaching the wrist strap. Do not directly touch the backplane with your hand or any metal tool, or you could shock yourself.

To replace a port adapter, use the procedure that is appropriate to your port adapter type:

Single-Width Port Adapter

Single-width port adapters occupy one of the two port adapter slots on a VIP4. When a single-width port adapter slot is not in use, a blank port adapter must fill the empty slot to allow the router to conform to electromagnetic interference (EMI) emissions requirements and to allow proper airflow through the router.

If you plan to install a new single-width port adapter in a port adapter slot that is not in use, you must first remove the blank port adapter.

Figure 10 describes the steps required to install a single-width port adapter.


Figure 10: Removing and Installing a Single-Width Port Adapter


Dual-Width Port Adapter

Dual-width port adapters occupy both port adapter slots on a VIP4. Before you can install a dual-width port adapter, you must first remove the slot divider that is located between the two port adapter slots. (See Figure 11.)


Figure 11: Location of VIP4 Slot Divider and Screws


Use the following procedure to remove the slot divider from a VIP4:


Step 1 Attach an ESD-preventive wrist strap between you and an unpainted chassis surface.

Step 2 Remove the VIP4 from the router. (See the "Removing a VIP4" section.)

Step 3 Place the removed VIP4 on an antistatic mat or foam.

Step 4 Remove any installed port adapters or blank port adapters from the port adapter slots on the VIP4. To do this, use a number 1 Phillips screwdriver to remove the screw located at the rear of each port adapter slot.

Step 5 Use a number 1 Phillips screwdriver to remove the four slot divider screws that secure the slot divider to the VIP4 motherboard. (See Figure 11.)

Step 6 Remove the slot divider and store it (and the screws) in a location where you can retrieve it for use later.



Note If you need to reinstall the port adapter slot divider, place the slot divider in position on the VIP4 and secure it with the four Phillips screws.

With the slot divider removed, see Figure 12, which describes the steps required to install or remove a dual-width port adapter.


Figure 12: Removing and Installing a Dual-Width Port Adapter


Obtaining Documentation

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly. Therefore, it is probably more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.

Ordering Documentation

Registered CCO users can order the Documentation CD-ROM and other Cisco Product documentation through our online Subscription Services at http://www.cisco.com/cgi-bin/subcat/kaojump.cgi.

Nonregistered CCO users can order documentation through a local account representative by calling Cisco's corporate headquarters (California, USA) at 408 526-4000 or, in North America, call 800 553-NETS (6387).

Obtaining Technical Assistance

Cisco provides Cisco Connection Online (CCO) as a starting point for all technical assistance. Warranty or maintenance contract customers can use the Technical Assistance Center. All customers can submit technical feedback on Cisco documentation using the web, e-mail, a self-addressed stamped response card included in many printed docs, or by sending mail to Cisco.

Cisco Connection Online

Cisco continues to revolutionize how business is done on the Internet. Cisco Connection Online is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.

CCO's broad range of features and services helps customers and partners to streamline business processes and improve productivity. Through CCO, you will find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online support services, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.

Customers and partners can self-register on CCO to obtain additional personalized information and services. Registered users may order products, check on the status of an order and view benefits specific to their relationships with Cisco.

You can access CCO in the following ways:

You can e-mail questions about using CCO to cco-team@cisco.com.

Technical Assistance Center

The Cisco Technical Assistance Center (TAC) is available to warranty or maintenance contract customers who need technical assistance with a Cisco product that is under warranty or covered by a maintenance contract.

To display the TAC web site that includes links to technical support information and software upgrades and for requesting TAC support, use www.cisco.com/techsupport.

To contact by e-mail, use one of the following:

Language E-mail Address

English

tac@cisco.com

Hanzi (Chinese)

chinese-tac@cisco.com

Kanji (Japanese)

japan-tac@cisco.com

Hangul (Korean)

korea-tac@cisco.com

Spanish

tac@cisco.com

Thai

thai-tac@cisco.com

In North America, TAC can be reached at 800 553-2447 or 408 526-7209. For other telephone numbers and TAC e-mail addresses worldwide, consult the following web site: http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml.

Documentation Feedback

If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.

You can e-mail your comments to bug-doc@cisco.com.

To submit your comments by mail, for your convenience many documents contain a response card behind the front cover. Otherwise, you can mail your comments to the following address:

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We appreciate and value your comments.





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Posted: Tue May 2 08:08:14 PDT 2000
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