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Configuration Tasks and Troubleshooting Information

Configuration Tasks and Troubleshooting Information

This chapter provides configuration and troubleshooting information. Troubleshooting information includes general show commands, show and debug commands specific to the NSE-1, and error messages and the like. Instructions for removing a power supply for easier removal or installation of the network services engine are also provided. The following topics are covered in this chapter:

NPE Configuration Tasks

Network processing engines (NPEs) are not configurable. There are no tasks to perform.

NSE Configuration Tasks

The PXF processor is turned on by default. If it is ever disabled, you must enable it to take advantage of IP packet switching and feature acceleration.


Note   Before enabling the PXF processor, you must have IP routing and IP CEF switching turned on.

To manually disable/enable the PXF processor, use the global commands:

hostname (config)# [no] ip pxf

The following features are supported by the PXF processor and are enabled using standard IOS procedures:

See the "Related Documentation" section to find documents about enabling these features.

NPE or NSE show Commands

Use the global show version or show c7200 commands to obtain information about the NPE or NSE, hardware, and software installed on your router. Examples of each follow.

show version Command

Use the show version command to display the configuration of the system hardware including the NPE or NSE and the software version.

    Router# show version
    Cisco Internetwork Operating System Software 
    IOS (tm) 7200 Software (C7200-JS-M), Released Version 12.0(19980705:021501) Copyright (c) 1986-1998 by cisco Systems, Inc.
    Compiled Tue 25-Aug-98 04:01 by Biff
    Image text-base: 0x600088C4, data-base: 0x60FA6000
     
      (display text omitted)
     
    cisco 7206VXR (NPE300) processor with 122880K/40960K bytes of memory.
    R7000 CPU at 262Mhz, Implementation 39, Rev 1.0, 265KB L2, 2048KB L3 Cache
    Six slot VXR midplane, Version 2.255
     
      (display text omitted)
     
    

    Router# show version
    Cisco Internetwork Operating System Software
    IOS (tm) 7200 Software (C7200-JS-M), Version 12.1(1)E 
    Copyright (c) 1986-2000 by cisco Systems, Inc.
    Compiled Wed 22-Mar-00 08:37 by Biff
    Image text-base:0x60008900, data-base:0x6141C000
     
      (display text omitted)
     
    cisco 7206VXR (NSE-1) processor (revision B) with 57344K/8192K bytes of memory.
    R7000 CPU at 262Mhz, Implementation 39, Rev 1.0, 256KB L2 Cache6 slot VXR midplane, Version 2.0
     
      (display text omitted)
     
    PXF processor tmc is running.
    6 FastEthernet/IEEE 802.3 interface(s)
    10 Serial network interface(s)
    2 HSSI network interface(s)
    2 Channelized T3 port(s)
    125K bytes of non-volatile configuration memory.
     
    (display text omitted)
    

show c7200 Command

Use the show c7200 command to obtain information about the router.

Router# show c7200
Network IO Interrupt Throttling:
throttle count=0, timer count=0
active=0, configured=0
netint usec=4000, netint mask usec=200
 
C7200 Midplane EEPROM:
Hardware revision 2.0           Board revision A0
Serial number     16061833      Part number    73-3223-05
Test history      0x0           RMA number     00-00-00
MAC=00b0.4aae.4000, MAC Size=1024
EEPROM format version 1, Model=0x6
EEPROM contents (hex):
0x20:01 06 02 00 00 F5 15 89 49 0C 97 05 00 B0 4A AE
0x30:40 00 04 00 00 00 00 00 00 01 13 50 00 00 FF 00
 
C7206VXR CPU EEPROM:
Hardware revision 1.2           Board revision A0
Serial number     15053437      Part number    73-3453-04
Test history      0x0           RMA number     00-00-00
EEPROM format version 1
EEPROM contents (hex):
0x20:01 C2 01 02 00 E5 B2 7D 49 0D 7D 04 00 00 00 00
0x30:50 00 00 00 00 01 14 00 00 00 FF FF FF FF FF FF
 
C7200 PE EEPROM:
Hardware Revision        :1.0
Top Assy. Part Number    :800-05272-04
Part Number              :73-4068-02
Board Revision           :A0
PCB Serial Number        :12342775   
RMA History              :00
Fab Version              :02
Fab Part Number          :28-3146-02
Product Number           :NSE1
EEPROM format version 4
EEPROM contents (hex):
0x00:04 FF 40 00 DE 41 01 00 C0 46 03 20 00 14 98 04
0x10:82 49 0F E4 02 42 41 30 C1 8B 31 32 33 34 32 37
0x20:37 35 20 20 20 04 00 02 02 85 1C 0C 4A 02 CB 84
0x30:4E 53 45 31 FF FF FF FF FF FF FF FF FF FF FF FF
0x40:FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x50:FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x60:FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x70:FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

NSE-1 show Commands

Following are five NSE-1 specific show pxf commands and several subcommands. Included in this section are examples for each command.

Sample output for these commands follows.

show pxf accounting ? Command and Subcommands

The following is an example of the show pxf accounting ? command with sample output:

Router# show pxf accounting ?
  ATM           ATM interface
  Ethernet      IEEE 802.3
  FastEthernet  FastEthernet IEEE 802.3
  Hssi          High Speed Serial Interface
  Null          Null interface
  POS           Packet over Sonet
  Serial        Serial
  summary       PXF summary statistics

The following is an example of the show pxf accounting summary command with sample output:

    Router# show pxf accounting summary 
                        Pkts          Drops   RP Processed        Ignored
                       Total              0             91              0
     
    PXF Statistic:
    rp2tt_pkts:91 pkts
    rp2tt_switch_raw:91 pkts
    punt_pkts: 91 pkts
    interrupts:80 times 
    intr_misses:4 times
    intr_pkts: 93 pkts
     
    Interface 	Pkts In	Chars In	Pkts Out	Chars Out	Punted
    FastEthernet0/0 	 0	0	0		0	 0
    Ethernet5/0          0		0	0 		0		 0
    Ethernet5/1          0		0	0	0				91
    Ethernet5/2          0		0	0	0				 0
    Ethernet5/3          0		0	0	0				 0
    

The following is an example of the show pxf accounting interface command with sample output:

    Router# show pxf accounting POS4/0
     
    Interface    Pkts In   Chars In   Pkts Out  Chars Out     Punted
    POS4/0         19       1064          0          0         44 
     
    

show pxf crash Command

The following is an example of the show pxf crash command with sample output:

Router# show pxf crash
 
    toaster-uut#sh pxf crash EX_Type = 0x80000000 EX_ID(b0~3,16~17) = 0x00400 CPU_EX_ID(b0~15) = 0x0004 IHB_EX_Type(b0~5) = 0x00 XRAM0(b0~13) = 0x00000 XRAM1(b0~13) = 0x00000 XRAM2(b0~13) = 0x00000 XRAM3(b0~13) = 0x00000 Pipeline:7FDEFD pdone[3210]:1F 17 17 1D ICM0(b4~13) = 0x00000 ICM1(b4~13) = 0x00000 ICM2(b4~13) = 0x00010 ICM3(b4~13) = 0x00000 LOCK0(b0~4) = 0x00000 LOCK1(b0~4) = 0x00000 LOCK2(b0~4) = 0x00000 LOCK3(b0~4) = 0x00000 CPU0/2: SW EX Type=0x00000000 LBUS EX Type=0x00000081 HW EX Type=0x00000400 CPU:row=0x0 column=0x2 cpu=0x2 PC:0000098E LR:0000087F CR:002C4C00 r0:00000000 r1:8001CEA0 r2:80784390 r3:00000000 r4:00005400 r5:80D3BA04 r6:80A7CA00 r7:00000004 r8:00000000 r9:00000008 r10:80092324 r11:800A6200 r12:00000033 r13:00000008 r14:00000000 r15:00000000 misr1a:00000000 misr1bhi:00000000 misr1blo:00000000 misr2hi:00000000 misr2lo:00000000 reserve:00000000 reserve:00000000 reserve:00000000 sisr1a:01000040 sisr1b:00000000 irhi:4402200F irlo:00000000 cAll:C20DE822 DCD1:00020400 DCD2:00000002 CNTL:00000000 TBuf intr 0:1111111F TBuf intr 1:020FFFF0 TBuf intr 2:00003C80 TBuf intr 3:80000000 TBuf intr 4:00000400 Xram return:00000000 Icram return hi:80024E00 Icram return lo:800A4E00 TBuf addr 0:005E6800 TBuf sblock1 0:8078A374 TBuf sblock0 0:804FD600 TBuf addr 1:005E6800 TBuf sblock1 1:8078A374 TBuf sblock0 1:804FD600 TBuf addr 2:005E6800 TBuf sblock1 2:8078A374 TBuf sblock0 2:804FD600 TBuf addr 3:005E6800 TBuf sblock1 3:8078A374 TBuf sblock0 3:804FD600 TBuf addr 4:005E6800 TBuf sblock1 4:8078A374 TBuf sblock0 4:804FD600 TBuf addr 5:005E6800 TBuf sblock1 5:8078A374 TBuf sblock0 5:804FD600 TBuf addr 6:005E6800 TBuf sblock1 6:8078A374 TBuf sblock0 6:804FD600 TBuf addr 7:005E6800 TBuf sblock1 7:8078A374 TBuf sblock0 7:804FD600

show pxf info Command

The show pxf info command will be supported in the near future.


Note   The most current product documentation is online at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.

show pxf feature ? Command and Subcommands

The following is feature-specific show pxf feature ? command with sample output:

    pacific# show pxf feature ?
      cef  PXF CEF info
      nat  PXF NAT info
     
    
    display pxf entry
     
    router# show pxf feature cef entry
    Shadow 16-4-4-8 PXF Mtrie:
      41 leaves, 1968 leaf bytes, 15 nodes, 267000 node bytes
      5 invalidations
      46 prefix updates
      refcounts: 66746 leaf, 66720 node
     
    Prefix/Length        Refcount   Parent
    0.0.0.0/0           62282    
    0.0.0.0/32          3           0.0.0.0/0
    171.69.12.128/27    34          0.0.0.0/0
    171.69.12.128/32    3           171.69.12.128/27
    171.69.12.129/32    3           171.69.12.128/27
    171.69.12.130/32    3           171.69.12.128/27
    171.69.12.131/32    3           171.69.12.128/27
    171.69.12.132/32    3           171.69.12.128/27
    171.69.12.138/32    3           171.69.12.128/27
    171.69.12.139/32    3           171.69.12.128/27
    171.69.12.140/32    3           171.69.12.128/27
    171.69.12.141/32    3           171.69.12.128/27
    171.69.12.142/32    3           171.69.12.128/27
    171.69.12.143/32    3           171.69.12.128/27
    171.69.12.145/32    3           171.69.12.128/27
    171.69.12.146/32    3           171.69.12.128/27
    171.69.12.147/32    3           171.69.12.128/27
     
    (display text omitted)
    router# show pxf feature nat ?
      entry  toaster nat entry
      stat   toaster nat processing info
      tcp    toaster nat tcp logging info
     
    router# show pxf feature nat entry
    --- 171.69.12.175      192.168.0.129      ---                ---
    --- 171.69.12.161      192.168.0.7        ---                ---
    --- 171.69.12.162      192.168.0.2        ---                ---
    --- 171.69.12.163      192.168.0.3        ---                ---
    --- 171.69.12.164      192.168.0.4        ---                ---
    --- 171.69.12.165      192.168.0.13       ---                ---
    --- 171.69.12.166      192.168.0.5        ---                ---
    
    router# show pxf feature nat stat NAT translation processing information total nat entries = 0x1000, entries (used, free) = (0x7, 0xFF9) untranslated flows:0x7022D translated flows:0x1030 icmp extendable flows:0x0 noop alloc miss:0x0 entry alloc miss:0x0 entry delete miss:0x0

These commands will be supported in the near future:


Note   The most current product documentation is online at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.

show PXF debug ? Command and Subcommands

The following is an example of the show pxf debug ? command:

router# show pxf debug ?
  cef  toaster cef debug info
  nat  toaster nat debug info

The following are examples of the show pxf debug feature command:

router# show pxf debug cef 
PXF(CEF): id 0x116F8D(0x11): 171.69.12.136->255.255.255.255 punted to RP.
PXF(CEF): id 0x116F8E(0x11): 130.240.112.8->224.2.172.238 punted to RP.
PXF(CEF): id 0x116F8F(0x10): 171.69.12.150->171.69.2.72 switched by PXF.
PXF(CEF): id 0x116F90(0x11): 171.69.225.34->224.2.188.149 punted to RP.
PXF(CEF): id 0x116F92(0x11): 198.32.163.74->224.2.255.57 punted to RP.
PXF(CEF): id 0x116F93(0x11): 128.223.83.25->224.2.186.225 punted to RP. 
router# show pxf debug nat    
PXF(NAT): id 0x1156AD(0xA): 171.69.2.133->171.69.12.167 in process, ports=0x3506
5D, (ttl, proto, chksum)=0xFA116E18.
PXF(NAT): id 0x1156AE(0xA): 171.69.2.133->171.69.12.167 in process, ports=0x3506
5E, (ttl, proto, chksum)=0xFA116E17.
PXF(NAT): id 0x1156AF(0x5): 192.168.0.3->171.69.2.133 was punted, ports=0x303EBB
8, (ttl, proto, chksum)=0x7F01B842. 
 

These commands will be supported in the near future:


Note   The most current product documentation is online at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.

NSE-1 Error Messages

If the PXF processor crashes or hangs, check the syslog for any error messages.


Note   More comprehensive error messages will be available in the near future.

You may see error messages similar to these:

    WARNING:PXF Exception:mac_xid=0x10000
            *** IHB watchdog timer expired
    6d16h:%PXF-2-EXCEPTION:pxf exception on pxf tmc.
  Workaround: Run the show pxf crash command to obtain more information.

    WARNING:PXF Exception:mac_xid=0x8
    
        *** External Memory Column 3 exception, type = 20
 
  If you see this error message, the PXF processor has been left in HALT state. During boot up, the PXF processor is in error state and cannot be brought up.
  Workaround: Reboot the router.

    00:49:37:Fatal pxf interrupt, int_reg=0x80, int_mask=0xFFFF, config=0x1FF40
    00
    00:49:37:-Traceback= 6055B9CC 60530D10
  This message indicates the PXF processor encountered a serious error and crashed.
  Workaround: Reboot the router.

Note   The most current product documentation is online at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.

NSE-1 debug Commands

Use the debug pxf ? command to determine the existing PXF features:
 
router# debug pxf ?
  cef  PXF ip cef debugging
  nat  PXF ip nat debugging
 

Use the show debug command to determine if feature debugging is on or off:

router# show debug
PXF Switching Engine:
  PXF IP NAT debugging is on
  PXF IP CEF debugging is on        

Use the debug pxf feature command for information on specific features:

    router# debug pxf flow
    <cr>	Turn on default set of debugging
    events	Logging events
    	cr>		Logging default set of events
    	creation		Logging flow creation
    	aging		Logging flow aging
    	exporting		Logging flow exporting
    	aggregation		Logging flow aggregation
    	state-transition		Logging flow ucode state-transition
    	feature-acc		Logging feature acceleration updates
    show	Add debug section of display in 'sh ip cache verbose flow'
    	<cr>		default set of sections
    	table		flow-table related info section
    	stat		ucode implementation specific stats
    	cache-main		flow main-cache info section
    	cache-aggregation			flow aggregation-cache info
    	hash-main		flow-hash related info section
    	hash-aggregation			flow aggregation-hash info
    	export-buffer		flow exporting buffer info
    	state		flow ucode state info
    	feature-acc		flow feature acceleration info
    	map			flow hash-to-cache map info
     
    

These commands will be supported in the near future:


Note   The most current product documentation is online at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.

Removing and Replacing an AC-Input or DC-Input Power Supply

The weight of power supplies installed in a Cisco 7200 series router might make it difficult for you to pull the network processing engine from its chassis slot. If this is the case, first remove the installed power supplies from the chassis, and then remove the network processing engine. The following sections explain how to remove and replace an AC-input or a DC-input power supply in a Cisco 7200 series router.


Note   The network processing engine is installed above the power supplies in a Cisco uBR7200 series router. You do not need to remove the power supplies from a Cisco uBR7200 series router to pull the network processing engine from its chassis slot.


Caution Do not mix AC- and DC-input power supplies in the same router.

Removing a Power Supply from a Cisco 7200 Series Router

The steps for removing an AC-input and DC-input power supply from a Cisco 7200 series router are the same. The two power supplies share the same dimensions and faceplates, except for the AC-input receptacle on the AC-input power supply and the DC-input lead receptacles on the DC-input power supply.

To remove an AC-input or DC-input power supply from a Cisco 7200 series router, complete the following steps:


Step 1   Ensure that the power switch on the power supply is in the off (0) position and input power is disconnected from the power supply and its power source. (See the "Removing the NPE or NSE" section.)

Step 2   Using a number 2 Phillips or a 3/16-inch, flat-blade screwdriver, loosen the two captive screws on the faceplate of the power supply. (See Figure 7-1.)

If the router is not installed in a standard 19-inch, 4-post rack or in a telco-type rack, skip to Step 6. If the router is installed in a rack, determine if any permanent rack fixtures, such as a power strip, are obstructing access to the power supply. If a rack fixture is obstructing access to the power supply, proceed to Step 3.


Figure 7-1: Power Supply Captive Installation Screws and Handle—Cisco 7200 Series AC-Input Power Supply Shown


Step 3   Using a 3/16-inch flat-blade screwdriver, loosen the screws that secure the router to the front mounting strips of the rack.

Step 4   Position at least one person in front of the rack to support the front underside of the router.

Step 5   From the rear of the rack, carefully push the front of the router out of the rack until there is enough clearance to remove the power supply.

Step 6   Grasp the power supply handle and pull the power supply from the router.


Caution To maintain agency compliance requirements and meet EMI emissions standards for the Cisco 7200 series chassis with a single power supply, the power supply filler plate must remain in the power supply adjacent to the installed power supply. Do not remove this filler plate from the router unless you intend to install a redundant power supply.

Step 7   Repeat Step 1 through Step 6 for the other installed power supply (if present).


This completes the procedure for removing an AC-input or DC-input power supply from a Cisco 7200 series router.

Replacing a Power Supply in a Cisco 7200 Series Router

To install a new AC-input or DC-input power supply in a Cisco 7200 series router, complete the following steps:


Step 1   Make sure that the power switch on the power supply is in the off (O) position.

Step 2   Grasp the power supply handle with one hand and place your other hand underneath the power supply for support. (See Figure 7-2.)


Figure 7-2: Holding the Power Supply—Cisco 7200 Series AC-Input Power Supply Shown


Step 3   Align the power supply to the power supply bay.

Step 4   Slide the power supply completely into the power supply bay until its faceplate is flush with the router's rear panel.


Caution When inserting a power supply into the router, do not use unnecessary force; slamming the power supply into the bay can damage the connectors on the rear of the supply and on the midplane.

Step 5   Seat the power supply in the router by tightening its captive screws with a number 2 Phillips or a 3/16-inch flat-blade screwdriver.


Note   The power supply is not fully seated in the router midplane until you tighten its captive installation screws (use a number 2 Phillips or a 3/16-inch flat-blade screwdriver).

Step 6   Repeat Step 1 through Step 5 for a second power supply (if present).

Step 7   If there is no second power supply, replace the filler plate on the empty power supply bay. Using a number 2 Phillips or a 3/16-inch flat-blade screwdriver, tighten the filler plate's captive screws.

Step 8   If you pushed the router from the rack, slowly guide the router back into the rack.

Step 9   Use a 3/16-inch flat-blade screwdriver to tighten the screws that secure the router to the front mounting strips of the rack.


This completes the procedures for replacing an AC-input or DC-input power supply in a Cisco 7200 series router.


Caution To maintain agency compliance requirements and meet EMI emissions standards for the Cisco 7200 series routers with a single power supply, the power supply filler plate must remain in the power supply adjacent to the installed power supply. Do not remove this filler plate from the router unless you intend to install a redundant power supply.


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Posted: Thu Sep 14 18:28:13 PDT 2000
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