Maintaining the Processor Card

Replacing the Processor Card

Parts and Tools Required

Removing the Processor Card

Replacing the DRAM SIMMs

Parts and Tools Required

Removing the DRAM SIMMs

Installing the DRAM SIMMs

Replacing the Flash Memory SIMM

Parts and Tools Required

Removing Flash Memory SIMMs

Installing Flash Memory SIMMs

Replacing the Feature Card

Parts and Tools Required

Removing the Feature Card from the Processor Card

Installing the Feature Card on the Processor Card

Maintaining the Processor Card

This appendix describes the maintenance procedures for the processor card, and includes the following sections:

Your system is configured as specified by your order and is ready for installation and startup when it leaves the factory. As your communication requirements change, however, you might want to upgrade your system, add components, or change the initial configuration.

Warning
Read the installation instructions before you connect the system to its
power source.

Replacing the Processor Card

This section describes how to replace the processor card in the Catalyst 8510 MSR, the Catalyst 5500 switch, and the LightStream 1010 ATM switch chassis. The process to remove and replace the processor card in the three chassis is essentially the same. The processor card is hot swappable in all chassis; that is no hardware damage occurs if it is removed while the power is on. However, removing it from either a Catalyst 8510 MSR or a LightStream 1010 ATM switch while the system is operating shuts down ATM switching. Removing the processor card from the Catalyst 5500 while the system is operating shuts down ATM switching, but it does not affect Ethernet switching.

Parts and Tools Required

You need these parts and tools:

A 3/16-inch flat-blade screwdriver to remove and tighten the captive installation screws that secure the processor card in its slot
An ESD-preventive wrist strap or other grounding device to prevent electrostatic discharge (ESD) damage

Removing the Processor Card

To remove the processor card, follow these steps:

Step 1 Enter the copy running-config tftp privileged EXEC command to copy the running configuration file to a TFTP server. Failure to save the running configuration file requires a complete processor card reconfiguration.

Step 2 Turn off the system as a precaution; but, to channel ESD voltages to ground, do not disconnect the power cable.

Caution
Turn off the system before removing the processor card. Removing the processor card from the system while it operates shuts down ATM switching. However, the processor card is hot swappable in all chassis; that is, no hardware damage occurs if it is removed while the power is on.

Step 3 Attach an ESD-preventive wrist strap to your wrist and to an unpainted chassis surface.

Step 4 Disconnect all cables from the processor card.

Step 5 Use a flat-blade screwdriver to loosen the captive installation screws at the left and right sides of the processor card. (See Figure A-1.)

Step 6 Grasp the left and right ejector levers between your thumbs and index fingers and simultaneously pull outward on the levers to release the processor card from the backplane connector. (See Figure A-1.)

Figure A-1: Ejector Levers and Captive Installation Screws
on the Processor Card

Step 7 Grasp the processor card faceplate with one hand and place your other hand under the carrier to support and guide the module out of the slot. Avoid touching the card.

Step 8 Carefully pull the processor card straight out of the slot, keeping your other hand under the carrier to guide it. Keep the module at a 90-degree orientation to the backplane.

Step 9 Place the removed processor card on an antistatic mat.

Caution
If the slot for the processor card is to remain empty, install a filler plate over the opening and secure it with the mounting screws.This protects the inner chassis from dust and prevents accidental contact with live voltage at the rear of the slot.

Step 10 Install the new processor card in the chassis. (For more information, refer to the section "Installing the Processor Card" in the chapter "Installing the Processor Card.")

Step 11 Use a flat-blade screwdriver to tighten the captive installation screws at the left and right sides of the processor card.

Step 12 Reconnect all cables to the processor card.

Step 13 Turn on the system.

Step 14 Enter the copy tftp running-config privileged EXEC command to retrieve the running configuration file from the TFTP server to which you copied the file earlier.

This concludes the procedure for removing the processor card.

Replacing the DRAM SIMMs

The dynamic random-access memory (DRAM) is used to run the CPU and stores incoming and outgoing packets, queues, and caches. There are two DRAM single in-line memory modules (SIMMs) on the processor card.

The type of feature card, software features, and the amount of traffic on the switch determine the amount of DRAM required on the processor card. As your network changes, you might need to upgrade the DRAM. Table A-1 describes the minimum DRAM requirements.

VC¹ or SVCs²	Without ATM Accounting	With ATM Accounting
15,000 to 26,000 VCs or up to 8000 SVCs	FC-PCQ³: 32 MB FC-PFQ⁴: 64 MB	64 MB
25,000 to 43,000 VCs or 9000 to 17,000 SVCs	64 MB	64 MB
42,000 to 64,000 VCs or 9000 to 22,000 SVCs	64 MB	64 MB

Table A-1:

VC¹ or SVCs² Without ATM Accounting With ATM Accounting

15,000 to 26,000 VCs or
up to 8000 SVCs

FC-PCQ³: 32 MB
FC-PFQ⁴: 64 MB

64 MB

25,000 to 43,000 VCs or
9000 to 17,000 SVCs

64 MB

64 MB

42,000 to 64,000 VCs or
9000 to 22,000 SVCs

64 MB

64 MB

¹VC = virtual circuit.
²SVC = switched virtual channels.
³FC-PCQ = feature card per-class queuing.
⁴FC-PFQ = feature card per-flow queuing.

DRAM Requirements

Note To determine which feature card you have, enter the show hardware privileged EXEC command. Either FeatureCard1 (FC-PCQ) or FC-PFQ displays in the Ctrlr-Type column.

When upgrading the DRAM SIMMs, both SIMMs must be the same size and speed, as described in Table A-2. The maximum DRAM configuration is 64 MB.

Configuration	Number of DRAM SIMMs	Size of DRAM SIMMs
32 MB	2	16 MB
64 MB	2	32 MB

Table A-2:

Configuration Number of DRAM SIMMs Size of DRAM SIMMs

32 MB

2

16 MB

64 MB

2

32 MB

Valid DRAM SIMM Memory Configurations

When purchasing new DRAM SIMMs, make sure both SIMMs meet the following specifications:

Obtained from an approved vendor
Minimum speed of 60 nanoseconds (ns)
Maximum height of 1 inch

Note You must use DRAM SIMMs obtained from an approved vendor; otherwise, Cisco Systems cannot ensure proper operation. Refer to the specific part or product numbers indicated in the approved vendor list on Cisco Connection Online (CCO), or contact your Cisco sales representative for more information.

Parts and Tools Required

You need these parts and tools:

A medium flat-blade and number 1 Phillips screwdrivers to loosen the captive installation screws on the processor card
60-ns SIMMs from an approved vendor
An ESD-preventive wrist strap and an antistatic mat or bag for the removed processor card

Removing the DRAM SIMMs

To remove the DRAM SIMMs, follow these steps:

Step 1 Turn off the system as a precaution; but, to channel ESD voltages to ground, do not disconnect the power cable.

Step 2 Attach an ESD-preventive wrist strap to your wrist and to an unpainted chassis surface.

Step 3 Disconnect all cables from the processor card.

Step 4 Use a flat-blade screwdriver to loosen the captive installation screws at the left and right sides of the processor card and then slide it out of the chassis. (For more information, refer to the section "Removing the Processor Card" earlier in this appendix.)

Step 5 Place the processor card on an antistatic mat. Position the processor card so that the edge connector is away from you and the faceplate is toward you. (See Figure A-2.)

Step 6 Locate the two DRAM SIMMs at the front right corner of the processor card. (See Figure A-2.)

Figure A-2: Locating the DRAM SIMMs

Step 7 Place your index fingers on the sides of a SIMM socket and your thumbs on the spring clips, as shown in Figure A-3.

Step 8 Press outward on the spring clips with your thumbs to release the DRAM SIMM from the SIMM socket. (See Figure A-3.)

Figure A-3: Releasing the DRAM SIMM

Step 9 Tilt the DRAM SIMM upward and remove it from the SIMM socket. Handle the edges of the DRAM SIMM card only; avoid touching the memory modules, pins, or metal traces along the socket edge.

Step 10 Place the DRAM SIMM in an antistatic bag to protect it from ESD damage.

Step 11 Repeat Steps 7 through 10 to remove the second DRAM SIMM.

This completes the procedure for removing the DRAM SIMMs. Proceed to the next section to install the new DRAM SIMMs.

Installing the DRAM SIMMs

To install the DRAM SIMMs, follow these steps:

Step 1 Place the processor card in the same orientation as in the previous procedure (with the edge connectors facing away from you and the faceplate toward you).

Step 2 Remove a new DRAM SIMM from its antistatic bag.

Step 3 Hold the SIMM component side up with the connector edge (the edge with metal fingers) facing downward, as shown in Figure A-4.

Caution
Handle SIMMs by the card edges only. SIMMs are sensitive components that can be shorted by mishandling.

Figure A-4: Handling the DRAM SIMM

Step 4 Make sure the polarization notch is at the right side, as shown in Figure A-5, and insert the new DRAM SIMM by sliding the end with the metal fingers into the SIMM socket at a slight angle. Fill the SIMM socket farthest from you first.

Caution
When inserting DRAM SIMMs, use firm but not excessive pressure. If you damage a SIMM socket, return the processor card to the factory for repair.

Figure A-5: Inserting the DRAM SIMM

Step 5 Gently rotate the SIMM down into place until the spring clips on both sides snap into place. (See Figure A-6.)

Figure A-6: Securing the DRAM SIMM in a SIMM Socket

Step 6 Repeat Steps 2 through 5 for the remaining DRAM SIMM.

Step 7 Reinstall the processor card in the chassis. (For more information, refer to the section "Installing the Processor Card" in the chapter "Installing the Processor Card.")

Step 8 Use a flat-blade screwdriver to tighten the captive installation screws at the left and right sides of the processor card.

Step 9 Turn on the system.

This completes the procedure for replacing the DRAM SIMMs.

If the system fails to boot properly, or if the console terminal displays a checksum or memory error, make sure that:

All DRAM SIMMs are seated completely in the SIMM socket. The DRAM SIMMs should all be aligned at the same angle and at the same height when properly installed. If a DRAM SIMM appears to protrude or rests in the socket at a different angle from the others, remove the DRAM SIMM and reinsert it. Then replace the processor card and reboot the system to check the installation again.
The DRAM SIMMs are the same size and speed. The DRAM SIMMs must operate at 60 ns or faster.

If after several attempts the system fails to restart properly, contact a customer service representative for assistance. Before you call, make note of any error messages, unusual LED states, or any other indications that might help solve the problem.

Replacing the Flash Memory SIMM

The Flash memory SIMM stores the system image (system code software). The default Flash memory configuration is 8 MB. You can increase the amount of Flash memory from 8 to 16 MB by replacing the 8-MB SIMM with a 16-MB SIMM.

The size of the system image and the cumulative size of any additional files stored in Flash memory determine the amount of Flash memory required on the processor card. If you are storing multiple system images, you might need to upgrade the Flash memory SIMM.

When purchasing a new Flash memory SIMM, make sure it meets the following specifications:

Obtained from an approved vendor
Minimum speed of 120 ns
Maximum height of 1/2 inch

Note You must use a SIMM card obtained from an approved vendor; otherwise, Cisco Systems cannot ensure proper operation. Refer to the specific part or product numbers indicated in the approved vendor list on CCO, or contact your Cisco sales representative for more information.

Parts and Tools Required

You need these parts and tools:

A medium flat-blade and a number 1 Phillips screwdriver to loosen the captive installation screws on the processor card
120-ns SIMMs from an approved vendor
An ESD-preventive wrist strap and antistatic mat or bag for the removed processor card

Removing Flash Memory SIMMs

To remove the Flash memory SIMMs, follow these steps:

Step 1 If you are storing the system code on the internal Flash memory SIMM, enter the copy flash tftp EXEC command to back up the system code. The system code is lost when you replace the SIMM with another one. If you are storing the system code on a Flash memory card in Personal Computer Memory Card International Association (PCMCIA) slot 0 or 1, skip this step and proceed to the next step.

Step 2 Turn off the system as a precaution; but, to channel ESD voltages to ground, do not disconnect the power cable.

Step 3 Attach an ESD-preventive wrist strap to your wrist and to an unpainted chassis surface.

Step 4 Disconnect all cables from the processor card.

Step 5 Use a flat-blade screwdriver to loosen the captive installation screws at the left and right sides of the processor card and then slide it out of the chassis. (Refer to the section "Removing the Processor Card" earlier in this appendix.)

Step 6 Place the processor card on an antistatic mat or bag with the edge connector away from you, and the faceplate toward you, as shown in Figure A-7.

Step 7 Locate the Flash memory SIMM at the front right corner of the processor card. (See Figure A-7.)

Figure A-7: Locating the Flash Memory SIMM

Step 8 Place your index fingers on the sides of the SIMM socket and your thumbs on the spring clips, as shown in Figure A-8.

Step 9 Press outward on the spring clips with your thumbs to release the Flash memory SIMM from the SIMM socket. (See Figure A-8.)

Figure A-8: Releasing the Flash Memory SIMM

Step 10 Tilt the Flash memory SIMM upward and remove it from the SIMM socket. Handle the edges of the SIMM only; avoid touching the memory modules, pins, or metal traces along the socket edge.

Step 11 Place the Flash memory SIMM in an antistatic bag to protect it from ESD damage.

This completes the procedure for removing the Flash memory SIMM. Proceed to the next section to install the new Flash memory SIMM.

Installing Flash Memory SIMMs

To install Flash Memory SIMMs, follow these steps:

Step 1 Place the processor card in the same orientation as in the previous procedure (with the edge connectors facing away from you and the faceplate toward you).

Step 2 Remove the new Flash memory SIMM from its antistatic bag.

Step 3 Hold the SIMM component side up with the connector edge (the edge with metal fingers) facing downward, as shown in Figure A-9.

Caution
Handle SIMMs by the card edges only. SIMMs are sensitive components that can be shorted by mishandling.

Figure A-9: Handling the Flash Memory SIMM

Step 4 Make sure the polarization notch is at the right side, as shown in Figure A-10, and insert the new Flash memory SIMM by sliding the end with the metal fingers into the SIMM socket at a slight angle.

Caution
When inserting the Flash memory SIMM, use firm but not excessive pressure. If you damage the SIMM socket, return the processor card to the factory for repair.

Figure A-10: Inserting the Flash Memory SIMM

Step 5 Gently rotate the SIMM down into place until the spring clips on both sides snap into place. (See Figure A-11.)

Figure A-11: Securing the Flash Memory SIMM in a SIMM Socket

Step 6 Reinstall the processor card in the chassis. (For more information, refer to the section "Installing the Processor Card" in the chapter "Installing the Processor Card.")

Step 7 Use a flat-blade screwdriver to tighten the captive installation screws at the left and right sides of the processor card.

Step 8 Turn on the system.

Step 9 Restore any files you copied to a TFTP server earlier by entering the copy tftp flash privileged EXEC command.

This completes the procedure for replacing the Flash memory SIMM.

If the system fails to boot properly, or if the console terminal displays a checksum or memory error, make sure that:

The Flash memory SIMM is seated completely in the SIMM socket. If a Flash memory SIMM appears to protrude or rests in the socket at an odd angle, remove the SIMM and reinsert it. Then replace the processor card and reboot the system to check the installation again.
The Flash memory SIMM operates at 120 ns or faster.

Replacing the Feature Card

The feature card is a daughter card on the processor card that provides a number of value-added features in addition to basic switch functionality. As new standards evolve and more advanced features are developed, you might need to upgrade the feature card.

Parts and Tools Required

You need these following parts and tools:

A 3/16-inch flat-blade screwdriver to remove and tighten the captive installation screws that secure the processor card in its slot
A number 1 Phillips screwdriver
The new feature card (FC-PCQ or FC-PFQ)
An ESD-preventive wrist strap or other grounding device to prevent ESD damage

Removing the Feature Card from the Processor Card

To remove the feature card, follow these steps:

Step 1 Turn off the system as a precaution; but, to channel ESD voltages to ground, do not disconnect the power cable.

Step 2 Attach an ESD-preventive wrist strap to your wrist and to an unpainted chassis surface.

Step 3 Disconnect all cables from the processor card.

Step 5 Place the removed processor card on an antistatic mat.

Step 6 Position the processor card so that the edge connector is away from you, and the faceplate is toward you. (See Figure A-12.)

Step 7 Locate the feature card installed on the processor card. The feature card is a large daughter card, almost half the size of the processor card. (See Figure A-12.)

Step 8 Remove the six Phillips screws that secure the feature card to the processor card. (See Figure A-12.)

Figure A-12: Feature Card Mounting Screws

Caution
To avoid breaking the feature card when removing it, do not grasp the card from the sides farthest away from the connectors. (See Figure A-13.)

Step 9 Grasp the sides of the feature card nearest the connectors, and pull upward to disconnect the card from the two female connectors on the processor card. (See Figure A-13.)

Step 10 Store the feature card in an antistatic bag to protect it from ESD damage.

Figure A-13: Removing the Feature Card

Installing the Feature Card on the Processor Card

To install the feature card, follow these steps:

Step 1 Remove the new feature card from the ESD-preventive bag.

Step 2 Carefully align the new feature card with the two female connectors on the processor card. (See Figure A-14.)

Step 3 Make sure that the mounting holes are aligned with the standoffs on the processor card.

Figure A-14: Feature Card Connectors

Caution
To prevent breaking the feature card during installation, press gently but firmly on the feature card connectors. (See Figure A-15.)

Step 4 Carefully press the feature card male connectors into the female connectors on the processor card. (See Figure A-15.)

Figure A-15: Pressing on the Feature Card Connectors

Caution
To prevent damaging the feature card, do not overtighten the mounting screws when reinstalling them.

Step 5 Reinstall the six Phillips mounting screws you removed earlier. (See Figure A-12.)

Step 6 Reinstall the processor card in the chassis. (For more information, refer to the section "Installing the Processor Card" in the chapter "Installing the Processor Card.")

Step 7 Use a flat-blade screwdriver to tighten the captive installation screws at the left and right sides of the processor card.

Step 8 Turn on the system. It takes about 30 seconds to initialize the feature card.

This completes the procedure for replacing the feature card.

Table of Contents

Maintaining the Processor Card