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You might need to upgrade hardware components as part of the Cisco SS7 Interconnect for Access Servers Solution upgrade. This chapter presents instructions for backing up your data and procedures for upgrading common hardware components.
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Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. |
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Caution You must back up your data before performing any hardware upgrades. See "Backing Up and Restoring Your Data" for instructions on backing up your data. |
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Note This document presents edited information from the Sun hardware manuals. For the latest and most complete information, see the hardware documentation that shipped with your product. |
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Note This guide does not present instructions for upgrading the Netra t 1400/1405 hardware. If you are switching to a Netra t 1400/1405 as part of your upgrade, your host comes preconfigured with the necessary hardware and operating system software. Proceed to "Installing and Configuring the Cisco SLT." |
This chapter includes the following sections:
This section presents common hardware components that must be upgraded and guidelines for performing the upgrades, including:
You will need the following tools to perform the procedures in these sections:
You must have a minimum of one 9-gigabyte hard drive. If you want to perform disk mirroring, two drives are required. Cisco recommends disk mirroring. To upgrade hard drives, follow the procedures in the following sections.
Figure 3-1 illustrates removing and replacing a hard disk drive.
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Caution Use proper ESD grounding techniques when handling components. Wear an antistatic wrist strap and use an ESD-protected mat. Store ESD-sensitive components in antistatic bags before placing them on any surface. |
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Caution Wear an antistatic wrist strap and use an ESD-protected mat when handling components. When servicing or removing system unit components, use a wrist strap with a 10 mm press stud connection and attach the wrist strap to the press stud at the front or rear of the chassis. This should be performed before the top cover is removed. |
Step 2 Power off the system and remove the input power connectors:
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Caution Prior to turning off system power, exit from the operating system. Failure to do so might result in data loss. |
a. Momentarily set the front panel ON/STBY system switch to the STBY position as shown in Figure 3-4 until the system powers down.
b. Verify that the Power LED is off.
c. Disconnect the input power connectors on the rear of the unit, or open all circuit breakers associated with the unit.
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Caution Regardless of the position of the ON/STBY switch, where a DC power cord remains connected to the system, DC voltage is always present within the power supply. Regardless of the position of the ON/STBY switch, where an AC power cord remains connected to the system, hazardous voltages are always present within the power supply. |
Step 3 Open the front access cover.
Step 4 Remove the front ESD screen, using a No.1 Phillips-head screwdriver to undo the two captive screws.
Step 5 Push the handle latch to the right to open the drive handle.
Step 6 Extend the drive handle to disconnect the drive from the system.
Step 7 Holding the drive handle, remove the drive from the drive bay.
Step 8 The hard disk drive rear connector is disconnected when the drive is ejected.
Step 9 Place the drive on an ESD mat.
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Caution Use proper ESD grounding techniques when handling components. Wear an antistatic wrist strap and use an ESD-protected mat. Store ESD-sensitive components in antistatic bags before placing them on any surface. |
Step 2 Holding the drive handle of the new hard disk drive, insert the drive into the drive bay.
Step 3 Push the front of the drive to connect it to the SCSI bus.
Step 4 Close the drive handle to lock the drive into the system.
Step 5 Replace the front ESD screen using a No.1 Phillips-head screwdriver.
Step 6 Replace the front access cover.
Step 7 Power on the system:
a. Turn on power to all connected peripherals.
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Note Peripheral power is activated prior to system power so the system can recognize the peripherals when it is activated. |
b. Momentarily set the front panel ON/STBY system switch to the ON position as shown in Figure 3-5.
Step 8 Detach the wrist strap.
You must have a minimum of two 300 MHz processors. Depending on the number and speed of the processors in your host, you might have to replace your processor or add additional processors. Follow these instructions to remove and replace or add processors.
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Caution You must use processors of identical speed; you cannot mix processors of different speeds. |
To install 440 MHz processors, follow the documentation that shipped with your processors. Typically the following documents are included:
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Note If you are using OpenBoot PROM version 3.17.0 or later, you do not need to update the Flash PROM. Set the buffer speed on the motherboard by changing the clocking select jumper J3001 as shown in Figure 3-6. |
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Caution Use proper ESD grounding techniques when handling components. Wear an antistatic wrist strap and use an ESD-protected mat. Store ESD-sensitive components in antistatic bags before placing them on any surface. |
Step 2 Power off the system and remove the input power connectors. See instructions in the "Removing the Hard Disk Drive" section.
Step 3 Remove the top access cover:
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Caution Wear an antistatic wrist strap and use an ESD-protected mat when handling components. When servicing or removing system unit components, use a wrist strap with a 10 mm press stud connection and attach the wrist strap to the press stud at the front or rear of the chassis. This should be performed before the top cover is removed. |
a. Remove the rack fixing screws and withdraw the unit on its slides (if fitted). To remove the top access cover, the unit might need to be completely removed from the rack. If slides are fitted, disconnect the cables and release the slides. Place the system on an approved work station/position.
b. Remove the two screws from the front of the top access cover and carefully store them away from the system unit.
c. Refer to Figure 3-7. Place the system so that the extended tab of the top access cover is facing you. To release the top cover, pull the tab towards you and lift the cover off.
Step 4 After removing the top access cover, using both thumbs, simultaneously lift the two levers on the CPU module upward and to the side as shown in Figure 3-8.
Step 5 Using the two levers, lift the CPU module upwards until it clears the system chassis as shown in Figure 3-9.
Step 6 Place the CPU module on an ESD mat.
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Caution Use proper ESD grounding techniques when handling components. Wear an antistatic wrist strap and use an ESD-protected mat. Store ESD-sensitive components in antistatic bags before placing them on any surface. |
Step 2 On the antistatic mat, hold the CPU module in an upright position with the plastic surface facing you.
Step 3 Move the levers on the CPU module to point straight upwards.
Step 4 Lower the CPU module along the vertical plastic guides until the module touches the motherboard slot socket. Ensure connectors are aligned as shown in Figure 3-9. With both hands, simultaneously turn and press the levers downward to the fully horizontal position.
Step 5 Firmly press the module downward into the socket until it is fully seated and the levers are fully locked.
Step 6 Replace the top access cover:
a. Position the top access cover as shown in Figure 3-10.
b. Push the cover forwards until the lugs on the sides have fully engaged in the slots.
Step 7 Power on the system. See the "Installing a Hard Disk Drive" section for instructions.
Step 8 Detach the wrist strap.
You must have at least 1 gigabyte of memory. If you do not have enough memory, you must add additional single inline memory modules (SIMMs).
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Caution SIMMs consist of electronic components that are extremely sensitive to static electricity. Ordinary amounts of static electricity from clothing or work environment can destroy the SIMM. |
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Caution When removing a SIMM, an identical replacement is required. The replacement SIMM must be inserted into the same socket as the removed SIMM. |
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Caution Each SIMM bank must contain at least two SIMMs of equal density (for example, two 32-megabyte SIMMs) to function properly. Do not mix SIMM densities in any bank. |
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Tips The system unit must have at least two identical SIMMs installed in paired sockets of any SIMM bank. For best system performance, install four identical SIMMs. |
Figure 3-10 identifies SIMM installation locations.
| Bank | Bank Quad |
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0 | U0701, U0702, U0703, and U0704 |
1 | U0801, U0802, U0803, and U0804 |
2 | U0901, U0902, U0903, and U0904 |
3 | U1001, U1002, U1003, and U1004 |
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Caution Handle SIMMs only by the edges. Do not touch the SIMM components or metal parts. Always wear a grounding strap when handling a SIMM. |
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Caution Use proper ESD grounding techniques when handling components. Wear an antistatic wrist strap and use an ESD-protected mat. Store ESD-sensitive components in antistatic bags before placing them on any surface. |
Step 2 Power off the system and remove the input power connectors. See the "Removing the Hard Disk Drive" section.
Step 3 Remove the top access cover. See the "Removing a CPU Module" section.
Step 4 Remove the power supply but do not disconnect any restraining power supply cables:
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Caution When removing the power supply, attach the copper end of the wrist strap to the system unit chassis, not to the power supply. |
a. Using an 8 mm wrench, remove the primary earth connection shown in Figure 3-11 or Figure 3-12 by removing the M5 nut and captive washer.
b. Using an 8 mm wrench, remove the logic ground connection by removing the two M5 nuts and captive washers.
c. Using a No.2 Phillips-head screwdriver, loosen the eight external (see Figure 3-13) and two internal (see Figure 3-14) captive screws securing the power supply to the chassis.
d. Using a Phillips No. 2 screwdriver, remove the two captive screws securing the power supply bracket to the chassis front crossmember (see Figure 3-14).
e. Push the power supply forwards slightly to clear the earth grounding stud.
f. Lift the power supply from the chassis until it is restrained by the power supply cables. Rest the power supply on the front crossmember of the enclosure.
g. Remove the cables from the clip retaining them to the processor mounting plate.
h. Disconnect the two cables from the alarms card. (To perform this it might be necessary to remove a PCI card from the chassis.)
i. Disconnect the power supply cables from the motherboard.
j. Disconnect the power supply cable from the removable drive assembly.
k. Disconnect the power supply cable from the hard disk drive assembly or assemblies.
l. Disconnect the power supply cable from the main fan unit.
m. Remove the power supply from the chassis.
Step 5 Rest the power supply on the side of the system enclosure.
Step 6 Locate the SIMM to be removed.
Step 7 Push the lever shown in Figure 3-15 away from the SIMM to be removed.
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Caution Do not use excessive force; the lever can snap. |
Step 8 Remove the SIMM from the socket as shown in Figure 3-16.
Step 9 Place the SIMM on an ESD mat.
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Caution SIMMs are made of electronic components that are extremely sensitive to static electricity. Ordinary amounts of static electricity from clothing or work environment can destroy the SIMM. |
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Caution Do not remove any SIMM from the antistatic container until ready to install it on the motherboard. Handle SIMMs only by their edges. Do not touch SIMM components or metal parts. Always wear an antistatic wrist strap when handling SIMMs. |
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Caution Each SIMM bank must contain two SIMMs of equal density (for example, two 32-megabyte SIMMs) to function properly. Do not mix SIMM density in any bank. |
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Caution Use proper ESD grounding techniques when handling components. Wear an antistatic wrist strap and use an ESD-protected mat. Store ESD-sensitive components in antistatic bags before placing them on any surface. |
Step 2 Locate the appropriate SIMM slots on the motherboard.
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Note The system unit must have at least two identical SIMMs installed in paired sockets of any SIMM bank. For best system performance, install four identical SIMMs. Table 3-1 identifies SIMM installation locations. |
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Caution Hold SIMMs only by the edges. |
Step 3 Remove the SIMM from the antistatic container.
Step 4 Position the SIMM in the socket, ensuring that the notch is on the same side as the lever.
Step 5 Using your thumbs, press firmly on the top of the SIMM until it is properly seated.
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Caution Do not use excessive force; the lever can snap. Apply even, lateral pressure to the lever when seating the SIMM. Make sure the SIMM is level when pushing it into the socket. |
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Note Proper SIMM seating is verified by a clicking sound. Ensure the SIMM is properly seated. |
Step 6 Replace the power supply:
a. Position the power supply above the chassis. Rest it, upside-down (unlabeled side up), on the front crossmember of the enclosure.
b. Connect the power cable to the removable media drive assembly (if fitted).
c. Connect the three main power supply cables to the motherboard.
d. Connect the power cable to the SCSI backplane assembly.
e. Connect the power cable to the main fan assembly.
f. Connect the cable connector to the alarms card.
g. Position the power supply toward the rear of the chassis until the power supply rear panel is flush with the chassis.
h. Using a No.2 Phillips-head screwdriver, tighten the eight captive screws securing the power supply to the rear of the chassis.
i. Using a No.2 Phillips-head screwdriver, tighten the two captive screws securing the power supply bracket to the chassis front crossmember.
j. Using a No.2 Phillips-head screwdriver, tighten the captive screw within the PSU to the chassis L-bracket.
k. Using an 8 mm wrench, secure the primary earth connection by tightening the M5 nut and captive washer.
l. Using an 8 mm wrench, secure the logic ground connection by tightening the two M5 nuts and captive washers.
m. Replace the top access cover.
Step 7 Detach the wrist strap.
Step 8 Replace the top access cover. See the "Replacing a CPU Module" section.
Step 9 Reconnect the input power connectors and power on the system. See the "Installing a Hard Disk Drive" section for instructions.
This completes upgrading your hardware. If you are installing Cisco SLTs to terminate signaling, proceed to "Installing and Configuring the Cisco SLT." If you are not using Cisco SLTs, proceed to "Installing the Sun Solaris 2.6 Operating System."
This section presents common hardware components that must be upgraded and guidelines for performing the upgrades, including:
You will need the following tools to perform the procedures in these sections:
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Caution Printed circuit boards and hard disk drives contain electronic components that are extremely sensitive to static electricity. Ordinary amounts of static from your clothes or the work environment can destroy components. Do not touch the components themselves or any metal parts without taking proper antistatic precautions. |
Follow these safety precautions when performing upgrades to the E450:
You must have a minimum of one 9-gigabyte hard drive. If you want to perform disk mirroring, two drives are required. Cisco recommends disk mirroring. To upgrade hard drives, follow the procedures in the following sections.
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Tips Disk drives must be Sun standard 3.5-inches wide by 1-inch high, UltraSCSI-compatible drives. Each disk should be installed in the lowest-numbered drive slot available. Fill drive bays from the bottom of the disk cage to the top. The SCSI IDs for the disks are hardwired on the disk backplanes. There is no need to set any SCSI ID jumpers on the disk drives themselves. The SCSI target address (SCSI ID) of each disk drive is determined by the slot location where the drive is connected to its UltraSCSI backplane. The backplane also provides the SCSI termination for each drive. Jumpers should not be used on the disk drive itself to select a specific SCSI ID. |
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Caution You must follow antistatic precautions when handling a disk drive. See the "Safety Precautions" section. Attach the wrist strap to the inside bottom of the chassis, just inside the bottom door. |
Follow these procedures to remove the hard drive:
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Caution Before turning off system power, halt the operating system as described below. Failure to halt the operating system properly can result in loss of disk drive data. |
a. Halt the operating system using the appropriate commands. Refer to Solaris Handbook for SMCC Peripherals that corresponds to your operating system.
b. Wait for the system halt messages and the ok prompt.
c. Turn the keyswitch on the front panel of the system to the Standby position, which is fully counterclockwise (as shown in Figure 3-18).
d. Press the AC power switch on the system rear panel to turn off power, as shown in Figure 3-19.
Step 2 Open the bottom door. This door covers the lower part of the system's front panel and is hinged on the left side. Unlock the door, if necessary. Pull firmly on the right side of this door and swing it out and to the left.
Step 3 Locate the disk drive that you need to remove.
Step 4 Slide the latch at the right of the drive handle to the right to release it as shown in Figure 3-20.
Step 5 Swing open the handle as far as it will go and pull on it to slide the drive out.
Step 6 Place the drive on an antistatic mat.
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Caution If you are installing this part as an option, you must ensure that it does not make your configuration exceed the system power budget; see your Sun E450 documentation for more information. |
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Caution You must follow antistatic precautions when handling a disk drive. See the "Safety Precautions" section. Attach the wrist strap to the inside bottom of the chassis, just inside the bottom door. |
To install the hard drive:
Step 2 Fit the drive into the guide rails on each side of the drive bay.
Step 3 Slide the disk drive into the drive bay until the handle contacts the disk cage.
Step 4 Swing the drive handle closed until it latches.
Step 5 Closing the handle engages the drive with its backplane connectors. If the system power is on, the green LED beside the disk slot will light to indicate that the drive is properly inserted.
Step 6 Repeat Step 2 through Step 5 for any other drives that you want to add.
Step 7 Close the bottom door, and lock it if necessary.
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Caution Before closing the door, make sure that the keylock is turned counter-clockwise as far as it will go. |
Step 8 After installing any new part that plugs into the main logic board or any internal or external storage device, you must perform a reconfiguration boot so that your system is able to recognize the newly installed options:
a. Turn on power to any peripherals and external storage devices. Read the documentation supplied with the device for specific instructions.
b. Turn on power to the monitor or terminal. A terminal or monitor is required for viewing system messages. For setup instructions, see your Sun E450 documentation.
c. Open the top door on the front of the system.
d. Turn the keyswitch to the Standby position.
e. Press the rear panel AC power switch to the ON position.
f. Turn the keyswitch to the Power-on position.
g. When the system banner is displayed on the monitor, immediately enter the Stop-A sequence on the Sun keyboard. Hold down the Stop key and press the A key. If you are using an alphanumeric terminal instead of a monitor, press the Break key on the terminal's keyboard.
h. When the ok prompt is displayed, enter the following command:
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Note The system may take anywhere from 30 seconds to two minutes before video is displayed on the system monitor or the ok prompt appears on an attached terminal. This time depends on the level of power-on self-test diagnostics being performed. |
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Caution Never move the system when system power is on. Movement can cause catastrophic disk drive failure. Always power off the system before moving it. |
You must have a minimum of two 300 MHz processors. Depending on the number and speed of the processors in your host, you might have to replace your processor or add additional processors. Follow these instructions to remove and replace or add processors.
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Caution You must use processors of identical speed; you cannot mix processors of different speeds. |
If you want to install 400 MHz processors, you must verify that your motherboard supports this processor. To verify:
Step 2 If you have the correct motherboard, you must set jumper J2701(n) to pins 2-3.
Step 3 You must also update the firmware. See the instructions that came with your 400 MHz processor for more information.
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Caution CPU modules are delicate. Be sure to take appropriate precautions to avoid damaging them through electrostatic discharge. For more information, see the "Safety Precautions" section. |
To remove the CPU module:
Step 2 Remove the left side panel:
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Note Removing either of the side panels activates the system power interlock switches. This safety mechanism prevents DC voltages from reaching any internal component when a side panel is removed and the AC power switch is left on. Do not remove a side panel while the system is operating or the system will power off abruptly. |
a. Loosen the two large captive screws that secure the left side panel to the rear of the system chassis as shown in Figure 3-22.
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b. Slide the panel toward the rear of the system approximately 1 inch (2.5 cm). The hooks beneath the top surface of the panel should disengage from the slots on top of the system chassis. Refer to Figure 3-23.
c. Lift the panel up and free from the system chassis. Put the panel in a safe location until you are ready to reassemble the system.
Step 3 Locate on the main logic board the CPU module that you want to remove.
Step 4 Lift the ejection levers away from the CPU module to release it from the CPU cage. The ejection levers are located on each side of the CPU module. Using both thumbs, push the levers away from the CPU module.
Step 5 Pull evenly on the corners of the CPU module and slide it all the way out of the CPU cage as shown in Figure 3-24.
Step 6 Place the CPU module on an antistatic mat.
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Caution If you are installing this part as an option, you must ensure that it does not make your configuration exceed the system power budget; see your Sun E450 documentation for more information. |
Step 2 Align the edges of the CPU board with the grooves on the CPU cage.
Step 3 Slide the CPU module evenly into the CPU slot on the main logic board.
Step 4 Push on both sides of the CPU module until it is firmly seated in the slot as shown in Figure 3-25.
Step 5 Hook each ejection lever onto its side of the CPU cage.
Step 6 Push the ejection levers toward the center of the module.
Step 7 Replace the left side panel.
Step 8 Initiate a reconfiguration reboot. See the "Installing a Hard Disk Drive" section.
You must have at least 1 gigabyte of memory. If you do not have enough memory, you must add additional dual inline memory modules (DIMMs).
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Caution Dual inline memory modules (DIMMs) are made of electronic components that are extremely sensitive to static electricity. Static from your clothes or work environment can destroy the modules. Do not remove any DIMM from its antistatic packaging until you are ready to install it on the main logic board. Handle the modules only by their edges. Do not touch the components or any metal parts. Always wear a grounding strap when you handle the modules. For more information, see the "Safety Precautions" section. |
To remove memory modules:
Step 2 Remove the left side panel.
Step 3 Remove the CPU Fan Tray Assembly:
a. Disconnect the CPU fan tray cable from the main logic board at connector J4704. Press the tab on the connector to release the cable.
b. Deflect the tab that secures the CPU fan tray in the guide on the bottom of the chassis, and slide the tray out of the chassis. Refer to Figure 3-26.
Step 4 Locate on the main logic board the memory module that you want to remove. The sockets are arranged in four banks, as shown in Figure 27.
Step 5 Push the ejection lever away from the memory module to eject it from the socket. The lever is to the right of the sockets. There is one lever for each pair of sockets as shown in Figure 3-28.
Step 6 Grasp both corners of the memory module and pull it out of the socket. Place the memory module on an antistatic mat.
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Caution If you are installing this part as an option, you must ensure that it does not make your configuration exceed the system power budget; see your Sun Enterprise 450 documentation for more information. |
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Caution Dual inline memory modules (DIMMs) are made of electronic components that are extremely sensitive to static electricity. Static from your clothes or work environment can destroy the modules. Do not remove any DIMM from its antistatic packaging until you are ready to install it on the main logic board. Handle the modules only by their edges. Do not touch the components or any metal parts. Always wear a grounding strap when you handle the modules. For more information, see the "Safety Precautions" section. |
Step 2 Remove the new memory module from its antistatic packaging.
Step 3 Locate the socket into which you will install the module. The sockets are arranged in four banks, from top to bottom as previously shown in Figure 27. These bank locations are labeled on the top of the chassis, near the main logic board rear panel.
If you are installing additional memory modules, you must fill the banks in the following order: A, B, C, D.
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Note Note - Each bank used must contain four modules of equal capacity (for example, four 32-megabyte memory modules, four 64-megabyte modules) to function properly. Do not mix capacities in any bank. |
Step 4 Align the memory module with its socket so that the small notch on the corner of the module is on the same side as the lever as shown in Figure 3-29.
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Step 5 Hold the bottom edge of the module parallel to its socket. Carefully align the module so that each of its gold edge contacts is centered on a socket pin.
Step 6 Push firmly and evenly on both ends of the memory module until the bottom edge is firmly seated in the socket. Ensure that all contacts engage at the same time. Do not rock the module into place.
Step 7 Reinstall the CPU Fan Tray Assembly:
a. Slide the CPU fan tray into the chassis. Align the CPU fan tray in the fan tray guides at the top and bottom of the chassis.
b. Slide in the CPU fan tray until it locks into place. 2. Connect the CPU fan tray cable to the main logic board at connector J4704. Refer to Figure 3-30.
Step 8 Reinstall the left side panel:
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Note Remember to detach the antistatic wrist or foot strap from the system chassis sheet metal. |
a. Insert the four hooks beneath the top surface of the panel into the corresponding slots on top of the system chassis as shown in Figure 3-31.
a. Press the lower edge flush against the chassis and slide the panel toward the front of the unit as far as it will go.
b. Tighten the two large captive screws that secure the panel to the rear of the system chassis as shown in Figure 3-32.
Step 9 Initiate a reconfiguration reboot. See the "Installing a Hard Disk Drive" section.
This completes upgrading your hardware. If you are installing Cisco SLTs to terminate signaling, proceed to "Installing and Configuring the Cisco SLT." If you are not using Cisco SLTs, proceed to "Installing the Sun Solaris 2.6 Operating System."
After installing new hardware components, you can run a diagnostic program to ensure the system recognizes your components.
To run the diagnostic program:
setenv auto-boot? false setenv diag-switch? true
This disables automatic booting and runs a diagnostic program.
Step 2 Unplug the network Ethernet cable from the machine.
Details about the system components, including hard drives, memory, and processors, appear on the screen. If you do not see the components you recently installed, you must perform troubleshooting steps to determine the problem. Contact the Cisco TAC for assistance in troubleshooting. See the "Obtaining Technical Assistance" section for more information.
Step 3 The machine eventually stops trying to boot from the network and returns to the ok prompt. Enter the following commands:
setenv auto-boot? true setenv diag-switch? false
Step 4 Reboot the machine.
Posted: Tue Aug 8 05:29:30 PDT 2000
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