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Table of Contents

Maintenance

Maintenance

This chapter provides reference material designed to supplement the installation chapter. The chapter contains the following sections:

6.1 Command Conventions

This chapter contains command examples. Cisco uses the following conventions:

Command descriptions use these conventions:

Examples use these conventions:

Exclamation points (!) at the beginning of a line indicate a comment line.

6.2 Host Computers


Figure 6-1: Sun E450



Figure 6-2:
Sun Netra t 1120 (or Sun Netra t 1125) Front View



Figure 6-3:
Sun Netra t 1120 ( or Sun Netra t 1125) Rear View


6.3 A/B Switch

Use the information in the following section to service the A/B Switch.

6.3.1 Process Description

The A/B Switch is a card cage filled with switching cards. A special cable is required to join together all of the switching cards. Cisco uses an EIA/TIA-232 lead-sensing A/B Switch as the primary switch and the RJ-45 and V.35 switches as secondary. The cards are hot-swappable.

Two versions of the A/B Switch are available: AC-powered and DC-powered. The AC-powered version has one power supply while the DC-powered version has redundant power supplies. The nest has 12 card slots for up to 12 A/B Switches. The gang cable uses 12 slots as described in Table 6-1.


Table 6-1: Gang Cable Slots
Slot Number Description

Slot 1

Primary

Slots 2 to 9

Secondary (of slot 1)

Slots 10 to 12

Independent

Slot 1 is used to switch slots 1 through 9 to either A or B.

Each switching card has a three-position manual control switch that is accessible from the front of the rack-mount enclosure. For the failover functionality to work, the manual control switches must be in the AUTO position.


Figure 6-4: A/B Switch Front View



Figure 6-5: A/B Switch Rear View


6.3.2 A/B Switch AC Power Supply Fuses

The AC-powered A/B Switch is equipped with replaceable fuses on its power supply. The fuse is located on the rear panel at reference designator F1 (see Figure 6-6). Two spare 250V 3A fuses (3A Slo-Blo, 3AG Type, Littlefuse part number 313003) are included with the A/B Switch documentation that shipped with your system.

Use the following steps to replace the fuse on the A/B Switch power supply card:

Step 1 Disconnect the external AC power source.

Step 2 Locate the fuse at the location marked 3A 250V.

Warning The A/B Switch fuses may be hot to touch: be careful when removing the unit.

Step 3 Remove the fuse from the power supply card.

Step 4 Install the replacement fuse (3A Slo-Blo, 3AG Type, Littlefuse part number 313003).


Figure 6-6: A/B Switch AC Power Fuse


6.3.3 A/B Switch DC Power Supply Fuses

Warning The DC powered A/B Switch relies on the building's installation for short-circuit (overcurrent) protection. Ensure that a fuse or circuit breaker no larger than 3A is used.

The A/B Switch is equipped with replaceable fuses on its power supply cards. Two spare 250V 2A fuses (Littlefuse # 312.002) are included with the A/B Switch documentation that shipped with your system. The fuse is located at reference designator F1, as shown in Figure 6-7.


Figure 6-7: A/B Switch Power Supply Card


Use the following instructions to replace the fuse on the A/B Switch power supply card.

Step 1 Disconnect the 48V power cable from the A/B Switch.

Step 2 Remove the two mounting screws from the faceplate of the power supply card.

Step 3 Slide the power supply card out of the A/B Switch card nest.

Step 4 Locate the fuse at location F1 (see Figure 6-7).

Step 5 Remove the fuse from the power supply card.

Step 6 Install the replacement fuse (2 amp, 250V, Littlefuse # 312.002) in location F1.

Step 7 Reinsert the power supply card in the A/B Switch card nest.

Step 8 Insert and tighten the two mounting screws on the power supply card faceplate.

Tips For additional A/B Switch documentation, see "Related Documentation" section

6.4 Alarm Relay Unit

The ARU (Dataprobe SB-4 stunt box) is an option for the TC-E450-AC series Cisco MGC. The ARU supports physical office alarming functions required by many telephone companies. This section describes how to program the ARU and describes the ARU battery and fuse replacement. Figure 6-8 and Figure 6-9 show the ARU.


Figure 6-8: Front View of Alarm Relay Unit



Figure 6-9:
Rear View of Alarm Relay Unit


6.4.1 ARU Programing Steps

The following sections describe how to program the Dataprobe SB-4 to act as a Cisco ARU.

6.4.1.1 Logging in to the ARU

Follow these steps to log in to the ARU and obtain the main menu.


Note You will need additional asynchronous ports and cables for programming in addition to the standard configuration cables. See the "Connecting the ARU and Serial Port Expander" section.

Step 1 Edit the /etc/remote file with the following:

    aru:dv=devname:br#9600:el=^C^S^Q^U^D:ie%$:oe=^D:
    aru_init:dv=devname:br#2400:el=^C^S^Q^U^D:ie%$:oe=^D:
     
    

Replace the bold characters above with the full path name to the ARU command port name (for example: /dev/term/a). This will allow you to use the command tip aru to access the command port of the ARU under normal conditions and to use the command tip aru_init to access the command port on an unmodified SB-4. The ARU (SB-4) has a menu-driven programming interface.

Step 2 Log in to the ARU by entering tip aru (for an existing ARU) or tip aru_init (for a new ARU). You will see confirmation of the connection. (You can leave TIP by entering
< ~ . > at any time.)

The ARU is connected to the Cisco MGC host computer through an asynchronous connection. To talk to the ARU, the UNIX utility TIP is required. When the unit is new, the command port is set at 2400 baud.

Change the command port to 9600 baud to use the tip aru command as follows:

6.4.1.2 Programming the Command Port Baud Rate

Program the baud rate of the command and monitor ports, create a password, and find the location ID and time as follows:

Step 1 Enter P, then press Enter.

The main programming menu appears.

Step 2 Check the baud rates of the command and monitor ports:

If the baud rate is not 9600, do the following:

Step 3 Exit and log back in to the ARU. This causes the higher baud rate to take effect. To do this, enter the following commands:

6.4.1.3 Changing the Location ID to ARU

Step 1 Enter 5 on the main programming screen and press Enter.

    Location id = ARU
     
    

Step 2 Enter M, then press Enter to return to the main menu.

6.4.1.4 Programming the String Alarms

Use the string alarms in Table 6-2 to begin programming the string, heartbeat, input alarms, and relay controls. Enter all characters in capital letters.

Step 1 Enter 1) STRING ALARMS on the Programming Menu:

    PROGRAMMING          LOCATION: ARU1	
    STRING ALARM # 1 1) NAME : MAIN CRITICAL ALARM 2) STATUS : ACTIVE 3) ALARM STRING : CRITICAL SET 4) ALARM MESSAGE : CRITICAL SET SYS 5) CLEAR STRING : CRITICAL CLEAR 6) CLEAR MESSAGE : CRITICAL CLEAR SYS 7) ACKNOWLEDGMENT : NOT REQUIRED 8) RECALL ON CLEAR : NO 9) RELAY ASSIGNED : 1 A) ALL-CLEAR STRING : B) RESET ALARM N) NEXT P) PREVIOUS S) ALARM STATUS M) PROGRAMMING MENU ** NEW EVENT ** VIEW STATUS SCREEN > 1


Table 6-2: Programming String Alarms
Alarm Name [1] Alarm String [3] Alarm Message [4] Clear String [5] Clear Message [6] Relay Assigned [9]

MAIN CRITICAL ALARM

CRITICAL SET

CRITICAL SET SYS

CRITICAL CLEAR

CRITICAL CLEAR SYS

1

MAIN MAJOR ALARM

MAJOR SET

MAJOR SET SYS

MAJOR CLEAR

MAJOR CLEAR SYS

2

MAIN MINOR ALARM

MINOR SET

MINOR SET SYS

MINOR CLEAR

MINOR CLEAR SYS

3

MAIN INFO ALARM

INFO SET

INFO SET SYS

INFO CLEAR

INFO CLEAR SYS

4

ARU TEST ONLY

ARU TEST

ARU TEST SYS

ARU CLEAR

ARU CLEAR SYS

None

Step 2 Enter fields 1, 3, 4, 5, 6, and 9 to program each specific alarm. Enter 2 to toggle the active/inactive status switch.

Step 3 For each alarm, enter 2 and press Enter to activate (if not already active, this is a toggle). All other entries (7, 8, and A) are left at the default.

    PROGRAMMING        LOCATION: ARU1
     
    STRING ALARM # 2
     
    ALARM STRING NAME: MAIN CRITICAL ALARM
     
    ENTER NEW NAME (20 CHARACTERS MAX)
     
    ENTER >
     
    

Step 4 After all status alarms have been programmed, enter M at the prompt and press Enter to return to the Programming Menu:

    Alarm Name: MAIN CRITICAL ALARM
    Alarm String: CRITICAL SET
    Alarm Message: CRITICAL SET SYS
    Clear String: CRITICAL CLEAR
    Clear Message: CRITICAL CLEAR SYS
    Relay Assigned: 1
     
    Alarm Name: MAIN MAJOR ALARM
    Alarm String: MAJOR SET
    Alarm Message: MAJOR SET SYS
    Clear String: MAJOR CLEAR
    Clear Message: MAJOR CLEAR SYS
    Relay Assigned: 2
     
    Alarm Name: MAIN MINOR ALARM
    Alarm String: MINOR SET
    Alarm Message: MINOR SET SYS
    Clear String: MINOR CLEAR
    Clear Message: MINOR CLEAR SYS
    Relay Assigned: 3
     
    Alarm Name: MAIN iNFO ALARM
    Alarm String: INFO SET
    Alarm Message: INFO SET SYS
    Clear String: INFO CLEAR
    Clear Message: INFO CLEAR SYS
    Relay Assigned: 4
     
    Alarm Name: ARU TEST ONLY
    Alarm Sting: ARU TEST
    Alarm Message: ARU TEST SYS
    Clear String: ARU CLEAR
    Clear Message: ARU CLEAR SYS
    Relay Assigned: NONE
    

6.4.1.5 Programming the Heartbeat Alarm

Step 1 Enter 2 to program the heartbeat alarms:

    PROGRAMMING          LOCATION: ARU1
    PROGRAMMING MENU
    1) STRING ALARMS
    2) HEARTBEAT ALARM
    3) INPUT ALARMS
    4) RELAY CONTROLS
    5) LOCATION ID       : ARU1
    6) SECURITY CODE     : TEST
    7) TIME/DATE         : 14:09:26  95/10/25
    8) REPORT MODE       : TERMINAL
    9) REPORT PREFIX     : NONE
    0) MODEM SETUP
    A) MONITOR PORT SETUP
    B) COMMAND PORT SETUP
    M) MAIN MENU
     
    ** NEW EVENT ** VIEW STATUS SCREEN > 2
     
    PROGRAMMING          LOCATION: ARU1
    HEARTBEAT ALARM
    1) NAME              : SYSTEM HEARTBEAT
    2) STATUS            : ACTIVE
    3) HEARTBEAT STRING  : SYSTEM ALIVE
    4) ALARM MESSAGE     : HEARTBEAT FAILURE
    5) RESTORE MESSAGE   : HEARTBEAT RESUMED
    6) ACKNOWLEDGMENT    : NOT REQUIRED
    7) RECALL ON RESTORE : NO
    8) RELAY ASSIGNED    : 1
    9) TIME INTERVAL     : 60 SECS
    S) ALARM STATUS
    M) PROGRAMMING MENU
     
    ** NEW EVENT ** VIEW STATUS SCREEN > M
     
    Name: SYSTEM HEARTBEAT
    Hearbeat String: SYSTEM ALIVE
    Alarm Message: HEARTBEAT FAILURE
    Restore Message: HEARTBEAT RESUMED
    Relay Assigned: 1
    Time Interval: 60
     
    

Step 2 When all alarms are programmed, enter M, then press Enter. The Programming Menu appears:

    PROGRAMMING          LOCATION: ARU1
    PROGRAMMING MENU
    1) STRING ALARMS
    2) HEARTBEAT ALARM
    3) INPUT ALARMS
    4) RELAY CONTROLS
    5) LOCATION ID       : ARU1
    6) SECURITY CODE     : TEST
    7) TIME/DATE         : 14:09:41  95/10/25
    8) REPORT MODE       : TERMINAL
    9) REPORT PREFIX     : NONE
    0) MODEM SETUP
    A) MONITOR PORT SETUP
    B) COMMAND PORT SETUP
    M) MAIN MENU
     
    ** NEW EVENT ** VIEW STATUS SCREEN > 3
    

6.4.1.6 Programming the Input Alarms

Use the information in Table 6-3 to program the input alarms.

Step 1 Enter 3 to program the input alarms:

    INPUT PROGRAMMING          LOCATION: ARU1
    INPUT CIRCUIT #1
    1) NAME              : MISC HARDWARE
    2) STATUS            : ACTIVE
    3) ACTIVATE ON       : ALARM ON CONTACTS CLOSED OR LOW
    4) DELAY TIME        : 01.00 SEC. (00.01 TO 99.99)
    5) ALARM MESSAGE     : HARDWARE SET
    6) ACKNOWLEDGMENT    : NOT REQUIRED
    7) RECALL ON CLEAR   : NO
    8) CLEAR MESSAGE     : HARDWARE CLEAR
    9) RELAY ASSIGNED    : 2
    N) NEXT
    P) PREVIOUS
    S) STATUS SCREEN
    M) PROGRAMMING MENU
    ** NEW EVENT ** VIEW STATUS SCREEN > 3
     
    


Table 6-3: Program the Input Alarms
Name [1] Alarm Message [5] Clear Message [8] Relay Assigned [9]

MISC HARDWARE

HARDWARE SET

HARDWARE CLEAR

2

AUX CRITICAL ALARM

CRITICAL SET AUX

CRITICAL CLEAR AUX

1

AUX MAJOR ALARM

MAJOR SET AUX

MAJOR CLEAR AUX

2

AUX MINOR ALARM

MINOR SET AUX

MINOR CLEAR AUX

3

    Name: MISC HARDWARE
    Alarm Message: HARDWARE SET
    Clear Message: HARDWARE CLEAR
    Relay Assigned: 2
     
    Name: AUX CRITICAL ALARM
    Alarm Message: CRITICAL SET AUX
    Clear Message: CRITICAL CLEAR AUX
    Relay Assigned: 1
     
    Name: AUX MAJOR ALARM
    Alarm Message: MAJOR SET AUX
    Clear Message: MAJOR CLEAR AUX
    Relay Assigned: 2
     
    Name: AUX MINOR ALARM
    Alarm Message: MINOR SET AUX
    Clear Message: MINOR CLEAR AUX
    Relay Assigned: 3
     
    

Step 2 Enter 2 and press Enter to activate the alarm (if not already active, this is a toggle). All other entries (6 and 7) are left at the default. When finished, enter M.

6.4.1.7 Programming the Relay Controls

Step 1 Enter 4 to program the relay controls. Programming the relay name is the final step of programming the ARU. Select from the following relay name options:

    RELAY PROGRAMMING          LOCATION: ARU1
    RELAY # 1
     
    ASSIGNED TO:      STRING #          HB #    INPUT #
    1 2 3 4 5 6 7 8    1    1 2 3 4
    X                         X       X
    1) RELAY NAME        : CRITICAL
    2) RELAY NORMAL STATE: DE-ENERGIZED
    3) RELAY FUNCTION    : ON/OFF
    4) FEEDBACK          : NO
    N) NEXT
    P) PREVIOUS
    S) STATUS SCREEN
    M) PROGRAMMING MENU
     
    ** NEW EVENT ** VIEW STATUS SCREEN > N
     
    

Step 2 Enter each name and press Enter.

Step 3 Enter N) NEXT until all four relay names are correct. All other entries (2, 3, and 4) are left as the default value.

Step 4 When you finish, enter M. The Programming Menu appears.

    PROGRAMMING          LOCATION: ARU1
    PROGRAMMING MENU
    1) STRING ALARMS
    2) HEARTBEAT ALARM
    3) INPUT ALARMS
    4) 
    5) LOCATION ID        : ARU1
    6) SECURITY CODE      : TEST
    7) TIME/DATE          : 14:13:14 95/10/25
    8) REPORT MODE        : TERMINAL
    9) REPORT PREFIX      : NONE
    0) MODEM SETUP
    A) MONITOR PORT SETUP
    B) COMMAND PORT SETUP
    M) MAIN MENU
     
    ** NEW EVENT ** VIEW STATUS SCREEN > 4
     
    

Step 5 Exit from the Programming Menu by entering M. The Main Menu appears.

Step 6 Enter X to exit and disconnect.

    LOCATION: ARU1         STUNT BOX 4
    S) ALARM STATUS
    R) RELAY CONTROL
    P) PROGRAMMING
    X) EXIT/ DISCONNECT
     
    ** NEW EVENT ** VIEW STATUS SCREEN > X
     
    

6.4.2 ARU Battery

Warning There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.

A replacement battery is located on the ARU motherboard.

6.4.3 ARU Fuses

The ARU is equipped with replaceable fuses on its power supply. Two spare 1 A fuses (Littlefuse # 313.001) are included with the ARU documentation that shipped with your system. The fuse is located at reference designator F1. (See Figure 6-10.)

Tips For ARU documentation see "Related Documentation" section.

Figure 6-10: ARU Fuse Replacement


Step 1 Disconnect the 48V power cable from the ARU.

Step 2 Remove the five top cover screws as shown in Figure 6-10.

Step 3 Remove the top cover to gain access to the power supply PC board.

Step 4 Remove the fuse from location F1 on the power supply PC board.

Step 5 Install the replacement fuse (1 amp, 250V, slow-blow Littlefuse # 313.001) in location F1.

Step 6 Replace the cover, then insert and tighten the five cover screws.

6.5 Interface Cards

Some Cisco MGC configurations use an E1/T1 interface card. This section contains details on the following interface cards:

6.5.1 Digi E1/T1 Interface Card

The Digi E1/T1 interface card supports transfer of firmware from a Cisco disk onto the interface card Flash memory.

6.5.1.1 Materials Needed

6.5.1.2 Digi Flash Jumper Installation

Step 1 Move the Flash jumper on the board from the original position to the Flash jumper settings shown in Figure 6-11.

Step 2 Set E1 or T1 switches for your network configuration.

(For a detailed view of the DIP switch, see Figure 6-12.)

Step 3 Put the interface card into the PCI slot of a standard PC.

Step 4 Power on the computer.

Step 5 Insert the disk containing the firmware.

Step 6 Enter pciload -pf flash <version>.sre at the A:> prompt. Use the most current version.

Step 7 When complete, power off the machine and remove the disk.

Step 8 Return the Flash jumper to the original setting.

Step 9 Remove PCI retainer so that the card can fit into the system computer.

Step 10 Repeat until all cards contain new firmware in the Flash memory.


Figure 6-11: Structure of the Primary E1/T1 Card


6.5.1.3 Installing the Interface Card

This section describes the installation requirements for the Digi interface card. The following items are required to install the card:

Tips For a complete list of the related documentation that ships with this product, see the "Related Documentation" section.

Table 6-4:
Sun Netra t 112X Required Card

PCI66 1

Asynchronous bus extender card (Sun)

PCI 2

V.35, E1, T1, or IP cards

PCI 3

V.35, E1, T1, or IP cards

PCI 4

V.35, E1, T1, or IP cards

Installation Requirements for the Sun Netra t 1120/1125

Table 6-5:
Sun E450 Required Card

1

V.35, E1, or T1 cards

2

V.35, E1, or T1 cards

3

V.35, E1, or T1 cards

4

Asynchronous bus extender card (Sun)

5

IP cards

6

IP cards

7

V.35, E1, or T1 cards

8

V.35, E1, or T1 cards

9

V.35, E1, or T1

10

V.35, E1, or T1

Installation Requirements for the Sun E450

Note The Digi card drivers are part of the Cisco MGC software and will be installed at your site.

6.5.1.4 Default Dual Inline Package (DIP) Switch Settings

Digi creates default settings shown in Figure 6-12 that control the appropriate PRI (Primary Rate Interface) for your application.

Caution Do not use DIP switch settings other than those shown in Figure 6-12.

Figure 6-12: Default DIP Switch Pin Setting for Host Computer


There are two types of settings for appropriate PRI:

6.5.1.5 Testing the Interface Cards on the Host Computer

When the cards are flashed and installed into the host computer, test the cards by rebooting the host computer. If the system boots properly, you receive the following message at the Sun OS Release 5.51 Version Generic header:

Boot device: disk file args
 

If the boot process fails (one or more cards fail), you will receive the following message:

Data access exception
 

In case of failure, remove each card individually until the problem can be isolated. Re-flash the firmware and reseat the card before attempting the process again. Use Digi's standard Return Material Authorization (RMA) to get necessary replacement cards.

6.5.2 V.35 Interface Card (PTI)

This section contains instructions for testing the Performance Technologies, Inc. (PTI) V.35 interface card for functionality and for installing it into the host computer, based on the configuration.

6.5.2.1 Materials Needed

6.5.2.2 Installation

Install the card into the host computer, based on the required configuration using the documentation that ships with the interface card.

6.5.3 Ethernet Card (Sun)

6.5.3.1 Materials Needed

6.5.3.2 Installation

Install the card into the host computer based on the configuration needed using the documentation that ships with the interface card.


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Posted: Fri Dec 10 00:05:33 PST 1999
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