Table of Contents

Document Objectives
Audience
Document Organization
Document Conventions
Cisco Connection Online
Cisco Documentation CD-ROM
Cisco Documentation Feedback

Preface

This guide provides you with information about the Cisco Software Release 4 telephony controller configuration tool and describes how to use it.

Document Objectives

This chapter describes the objectives and organization of the guide and explains how to find additional information on related products and services. This chapter contains the following sections:

• Document Objectives

• Audience

• Document Organization

• Document Conventions

• Cisco Connection Online

• Cisco Documentation CD-ROM

• Cisco Documentation Feedback

Audience

This guide is designed for people who have some experience installing software in a telecommunications environment.

Document Organization

This section discusses the organization of this guide and describes how to view additional documentation. The guide is divided into the following chapters. (See Table 1.)

Document Conventions

This document uses the following conventions:
Table 2: Conventions

Convention	Meaning	Comments
Boldface	Commands and keywords you enter literally as shown	offset-list
Italics	Variables for which you supply values	command type interface You replace the variable with the type of interface. In contexts that do not allow italics, such as online help, arguments are enclosed in angle brackets (< >).
Square brackets ([ ])	Optional elements	command [abc] abc is optional (not required), but you can choose it.
Vertical bars ( | )	Separated alternative elements	command [ abc | def ] You can choose either abc or def, or neither, but not both.
Braces ({ })	Required choices	command { abc | def } You must use either abc or def, but not both.
Braces and vertical bars within square brackets ([ { | } ])	A required choice within an optional element	command [ abc { def | ghi } ] You have three options: nothing abc def abc ghi
Caret character (^)	Control key	The key combinations ^D and Ctrl-D are equivalent: Both mean hold down the Control key while you press the D key. Keys are indicated in capital letters, but are not case sensitive.
A string	A nonquoted set of characters	For example, when setting an SNMP community string to public, do not use quotation marks around the string; otherwise, the string will include the quotation marks.
System prompts	Denotes interactive sessions, indicates that the user enters commands at the prompt	The system prompt indicates the current command mode. For example, the prompt Router (config) # indicates global configuration mode.
Screen font	Terminal sessions and information the system displays
Angle brackets (< >)	Nonprinting characters such as passwords
Exclamation points (!) at the beginning of a line	A comment line	Comments are sometimes displayed by the Cisco IOS software.

Caution Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.

Cisco Connection Online

Cisco Connection Online (CCO) is Cisco Systems' primary, real-time support channel. Maintenance customers and partners can self-register on CCO to obtain additional information and services.

Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added services to Cisco's customers and business partners. CCO services include product information, product documentation, software updates, release notes, technical tips, the Bug Navigator, configuration notes, brochures, descriptions of service offerings, and download access to public and authorized files.

CCO serves a wide variety of users through two interfaces that are updated and enhanced simultaneously: a character-based version and a multimedia version that resides on the World Wide Web (WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet e-mail, and it is excellent for quick access to information over lower bandwidths. The WWW version of CCO provides richly formatted documents with photographs, figures, graphics, and video, as well as hyperlinks to related information.

You can access CCO in the following ways:

WWW:  http://www.cisco.com

WWW:  http://www-europe.cisco.com

WWW:  http://www-china.cisco.com

Telnet:  cco.cisco.com

Modem:  From North America, 408 526-8070; from Europe, 33 1 64 46 40 82. Use the following terminal settings: VT100 emulation; databits: 8; parity: none; stop bits: 1; and connection rates up to 28.8 kbps.

For a copy of CCO's Frequently Asked Questions (FAQ), contact cco-help@cisco.com. For additional information, contact cco-team@cisco.com.

If you are a network administrator and need personal technical assistance with a Cisco product that is under warranty or covered by a maintenance contract, contact Cisco's Technical Assistance Center (TAC) at 800 553-2447, 408 526-7209, or tac@cisco.com. To obtain general information about Cisco Systems, Cisco products, or upgrades, contact 800 553-6387, 408 526-7208, or cs-rep@cisco.com.

Cisco Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM, a member of the Cisco Connection Family, is updated monthly. Therefore, it might be more current than printed documentation. To order additional copies of the Documentation CD-ROM, contact your local sales representative or call customer service. The CD-ROM package is available as a single package or as an annual subscription. You can also access Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.

Cisco Documentation Feedback

If you are reading Cisco product documentation on the World Wide Web, you can submit comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco. We appreciate your comments.

Posted: Fri Nov 12 16:27:23 PST 1999
Copyright 1989-1999©Cisco Systems Inc.