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This chapter describes the procedures you use the first time you run Cisco Access Manager (CAM). This chapter also describes the CAM graphical user interface (GUI) that you use to configure and monitor high density remote access servers.
CAM can perform a variety of tasks to help you configure, monitor, and manage your high density remote access servers. The following provides an introduction to CAM functionality, most of which is explained in more detail later on.
To use CAM to configure, monitor, and manage your high density remote access servers, you must create the appropriate containers and shelves in CAM and then download these configurations to your systems.
The procedures for creating containers and shelves are explained in "Configuring Shelves." This introduction to the configuration procedure is only meant to provide a general outline of the process.
1. Create the appropriate container(s). Creating a group is optional, but you must create a System Controller or stack. (See "Configuring Containers.")
2. Create all of the shelves in the container (System Controller or stack). (See "Configuring Shelves.")
| Step | Description | |||
|---|---|---|---|---|
| Open your Java-enabled Netscape Communicator Web browser. | Use version 4.05 only. (A copy of Netscape Communicator for Solaris is included in the directory opt/CSCOcam/navigator-v405/netscape.)1 | ||
| Enter the following URL: http://cam_server_name/cam where cam_server_name is the name of the CAM server. | Go to the CAM home page. The login dialog box appears. (See Figure 2-1.) | ||
| Enter your CAM username. | |||
| Enter your CAM password. | Your password for your CAM account. | ||
| Click OK. | The CAM home page appears. (See Figure 2-2.) | ||
The CAM home page displays the status of each configured container within the CAM system. To customize the display, click the Sort button. The Sort Order option dialog box lets you customize the information being presented by selecting the key on which to sort. In addition, the Ascending or Descending button sorts the list in ascending or descending order.
The CAM home page display provides the following information to help you manage your system:
This is a tabular display that contains high-level status information regarding the health and performance of all the configured containers within the CAM system. Each container is represented as a row that contains the options shown in the following table:
| Container Status Field Name | Description |
|---|---|
Name | Name of the container. |
Group | Name of the group for the container. |
#ISDN | Number of currently connected ISDN calls. |
%ISDN | Percentage of active B/DS0 channels in use in ISDN calls. |
#Analog | Number of currently connected analog calls. |
%Analog | Percentage of active B/DS0 channels in use in analog calls. |
#Modems | Number of modems installed. |
#AvailMdm | Number of available modems. |
#UnavailMdm | Number of unavailable modems. |
%InUseMdm | Percentage of the modems that are in use. |
%OfflineMdm | Percentage of the modems that are offline. |
%DeadMdm | Percentage of the modems that are dead. |
#RejectCalls | Number of calls that were rejected. |
The status of a container is shown by a circular icon in the beginning of each row of the table. A change in the color of the icon indicates a change of status in any of the shelves within the container.
Defined colors are:
Navigating in CAM allows you to select various system modules, tasks, and devices to manage in your CAM system. The CAM interface is divided into the following areas:
Figure 2-3 identifies each of these CAM interface areas.
To navigate in CAM:
| Step | Description | |||
|---|---|---|---|---|
| Expand the Device Tree View until the device you want to manage is listed in the Device Tree View. | The Device Tree View displays all the groups, stacks, System Controllers, and shelves currently in CAM. | ||
| Highlight the device in the Device Tree View. | The device for which you want to CAM to perform an operation. | ||
| Select the system module you want to use. | The system modules that are available for use with the selected device vary. | ||
| Select the task you want to perform from the Task Selection bar. | The Task Selection bar changes with your device and system module selection. | ||
| Enter information or make selections in the Workspace to complete the task. | CAM displays dialog boxes in the Workspace if you need to provide more information to complete the task. | ||
The possible system modules include:
icon. The root group cannot be deleted.
icon. This is the highest level of container. A group can contain any number of stacks, System Controllers, and shelves. It can even contain other groups. However, to be deleted, the group must be empty. The home group cannot be deleted.
icon. A stack can contain stack shelves.
icon. A System Controller can contain System Controller shelves.
icon. This is the lowest level of a stack hierarchy. The Device Tree View cannot be expanded any further.
icon. This is the lowest level of a System Controller hierarchy. The Device Tree View cannot be expanded any further.
To be a managed by CAM, the item must be listed in the Device Tree View. If the item you want to manage is not listed, try expanding the hierarchy. If it still is not listed, you might need to add it to your configuration.
Now that you have started up CAM and know something about the CAM home page, you are ready to begin using CAM to configure, monitor, and manage your high density remote access servers. Other procedures that you might find useful are described in the remainder of this guide.
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