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This chapter describes the Monitor Panel for a stack or a shelf in a stack, and the Monitor Panel for a shelf in a System Controller:
The Monitor Panel provides real-time monitoring capabilities for Cisco Access Manager (CAM).
The Monitor Panel allows you to display utilization and current line usage information and statistics for a stack or a shelf in a stack in the following areas:
To view the Overview screen:
| Step | Description | |||
|---|---|---|---|---|
| Select the name of the stack or shelf. | The stack or shelf you want to display. | ||
| Click Monitor. | The Task Selection bar displays all the monitoring functions CAM can perform for the device. | ||
| Click Overview. | The Overview screen appears. (See Figure 6-1.) | ||
The Overview screen provides the following information for a selected stack:
| Parameter | Description |
|---|---|
Earliest poll time | Date and time of the earliest SNMP1 poll request to the stack. |
Date and time of the latest SNMP poll request to the stack. | |
Location of the shelf in the physical Cisco AccessPath system stack. | |
Devices reachable by CAM display in gray. Devices that are unreachable by CAM display in red. | |
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Case-sensitive, unique name for the shelf. The shelf name is the host name specified during CAM configuration. | |
Device type of the shelf, which can be one of the following:
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Network management (SNMP) IP address for the shelf. |
| 1SNMP = Simple Network Management Protocol. |
The Overview screen provides the following information for a selected shelf:
| Parameter | Description |
|---|---|
Date and time of the last SNMP poll request. Click Poll Now to get current polling information. | |
Date and time when the device was last rebooted. | |
Devices reachable by CAM display in gray. Devices unreachable display in red. | |
Case-sensitive, unique name for the shelf. The shelf name is the host name specified during CAM configuration. | |
Brief description of the shelf entered during CAM configuration. | |
Device type of the shelf (Cisco AS5300, Cisco 3640, Cisco 7206, or Catalyst 5002). | |
Network management (SNMP) IP address for the shelf. | |
IP address of the loopback port. | |
Cisco IOS release running on the device. The Cisco IOS release is only displayed for devices that were configured by CAM. The release displayed is the one present at the time that the device was configured. | |
Cisco AS5300 only. The number of active analog channels currently in use on the device. | |
Cisco AS5300 only. The number of active ISDN channels currently in use on the device. | |
1-minute moving average of the CPU busy percentage. Both a histogram of current and previous poll cycles and the current value are displayed. | |
5-minute moving average of the CPU busy percentage. Both a histogram of current and previous poll cycles and the current value are displayed. | |
Percentage of the available bandwidth in DS0 channels that is currently utilized by the active analog/ISDN traffic.1 |
| 1For example, if 6 out of the 24 available channels are currently utilized, the percentage of the bandwith utilized is 25%. |

The Shelf Status screen displays data on channel and modem status for the selected stack and its associated shelves. It provides two tables:
The tables also display the current status of the channels and modems with a legend describing the state as up or down, or that the poll is in progress.
To view stack or shelf status:
| Step | Description | |||
|---|---|---|---|---|
| Select the name of the stack or shelf. | The stack or shelf for which you want to view statistics. | ||
| Click Monitor. | The Task Selection bar displays all the monitoring functions CAM can perform for the device. | ||
| Click Shelf Status. | The Shelf Status screen appears. (See Figure 6-2.) | ||
The Shelf Status screen provides the following channel status information for a selected stack or shelf:
| Parameter | Description |
|---|---|
Date and time of the last SNMP poll request. Click Poll Now to get current polling information. | |
Date and time when the device was last rebooted. | |
Case-sensitive, unique name for the shelf. The shelf name is the host name specified during CAM configuration. | |
Number of DS1s that are available (operational status up). | |
Number of DS0s (B channels) that are available for use. | |
Number of currently active analog/ISDN channels. | |
Percentage of channels that are currently in use. | |
Number of active analog channels. | |
Percentage of channels that are carrying analog traffic. | |
Number of currently active ISDN channels. | |
Percentage of channels that are carrying ISDN traffic. |
The Shelf Status screen provides the following information for modem status for a selected stack or shelf:
| Parameter | Description |
|---|---|
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Case-sensitive, unique name for the shelf. The shelf name is the host name specified during CAM configuration. | |
Number of installed modems. | |
Number of installed modems that are available for calls. A modem is available if it is in the on-hook state. | |
Percentage of installed modems that are available for calls. | |
#Unavail | Number of modems installed that are unavailable for calls. A modem is unavailable if it is in one of the following states: in use, off, or dead. |
Percentage of modems installed that are unavailable for calls. A modem is unavailable if it is in one of the following states: in use, off, or dead. | |
Number of modems that are currently in use. An in-use modem is a modem in one of the following states: connected, off hook, loopback, or download firmware. | |
Percentage of modems that are currently in use. | |
Number of modems that are currently held administratively offline. | |
Percentage of modems that are currently held administratively offline. | |
Number of modems that are currently in the dead state. A dead modem is a modem with the state bad or download firmware failed. | |
Percentage of modems that are currently in the dead state. | |
Number of modem calls that have been rejected since the device was last booted. This is the total of ISDN and analog calls. |

The Modem Status screen provides a view into the current utilization of the available modem pool, on a stack or shelf basis. The current status of each modem is presented in color with a legend describing each displayed modem state.
To view modem status:
| Step | Description | |||
|---|---|---|---|---|
| Select the name of the stack or shelf. | The stack or shelf for which you want to view modem statistics. | ||
| Click Monitor. | The Task Selection bar displays all the monitoring functions CAM can perform for the device. | ||
| Click Modem Status. | The Modem Status screen appears. (See Figure 6-3.) | ||
The Modem Status screen provides the following modem status information for a selected stack:
| Parameter | Description |
|---|---|
Date and time of the earliest SNMP poll request to the stack. | |
Date and time of the latest SNMP poll request to the stack. | |
Case-sensitive, unique name for the shelf. The shelf name is the host name specified during CAM configuration. | |
For each shelf in the stack, a list of modem icons displays that represents the state of each modem. The icons are coded by color:
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The Modem Status screen provides the following modem status information for a selected shelf:
| Parameter | Description |
|---|---|
Date and time of the last SNMP poll request. Click Poll Now to get current polling information. | |
Date and time when the device was last rebooted. | |
Case-sensitive, unique name for the shelf. The shelf name is the host name specified during CAM configuration. | |
Device type of the shelf (Cisco AS5300). | |
For each shelf in the stack, a list of modem icons displays that represents the state of each modem. The icons are coded by color:
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The slot/port number under each icon represents the physical slot and port of the modem. |

The Channel Status screen provides a graphical representation of the selected stack or shelf with icons illustrating the current status of each channel in color. A legend describes each displayed modem state.
If the channel is operational, an icon shows the function of the channel: modem, ISDN, or V.110/V.120.
To view channel statistics:
| Step | Description | |||
|---|---|---|---|---|
| Select the name of the stack or shelf. | The stack or shelf for which you want to view channel statistics. | ||
| Click Monitor. | The Task Selection bar displays all the monitoring functions CAM can perform for the device. | ||
| Click Channel Status. | The Channel Status screen appears. (See Figure 6-4.) | ||
The Channel Status screen provides the following information for a selected stack:
| Parameter | Description |
|---|---|
Date and time of the earliest SNMP poll request to the stack. | |
Date and time of the latest SNMP poll request to the stack. | |
Case-sensitive, unique name for the shelf. The shelf name is the host name specified during CAM configuration. | |
For each shelf in the stack, a row of channel icons displays that represents the state of each channel of an active DS1 line. Both active and inactive DS1 lines are displayed. Inactive DS1 lines are displayed as a row of red circles. The icons are coded by shape and color. The shapes are:
The colors used for modem states are:
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The Channel Status screen provides the following information for a selected shelf:
| Parameter | Description |
|---|---|
Date and time of the last SNMP poll request. Click Poll Now to get current polling information. | |
Date and time when the device was last rebooted. | |
Case-sensitive, unique name for the shelf. The shelf name is the host name specified during CAM configuration. | |
Device type of the shelf (Cisco AS5300). | |
For each shelf in the stack, a row of channel icons displays that represents the state of each channel of an active DS1 line. Both active and inactive DS1 lines are displayed. Inactive DS1 lines are displayed as a row of red circles. The icons are coded by shape and color. The shapes are:
The colors used for modem states are:
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DS0 channel number is displayed over each channel icon. |
The Line Statistics screen displays various line statistics for the DS1 line in the stack or shelf. This information includes the number of packets per second (PPS) and bits per second (BPS), and the number of analog and ISDN channels. The table also displays the current status of the lines with a legend describing the state as up or down, or that the poll is in progress.
To view the Line Statistics screen:
| Step | Description | |||
|---|---|---|---|---|
| Select the name of the stack or shelf. | The stack or shelf for which you want to view line statistics. | ||
| Click Monitor. | The Task Selection bar displays all the monitoring functions CAM can perform for the device. | ||
| Click Line Statistics. | The Line Statistics screen appears. (See Figure 6-5.) | ||
The Line Statistics screen provides the following information for the selected stack or shelf:
| Parameter | Description |
|---|---|
Date and time of the last SNMP poll request. Click Poll Now to get current polling information. | |
Date and time when the device was last rebooted. | |
Case-sensitive, unique name for the shelf. The shelf name is the host name specified during CAM configuration. | |
Operational status of the DS1 line. | |
Chassis slot containing the DS1 card. | |
Chassis port address of the DS1 card. | |
Current packets per second of this DS1 line. | |
Current bits per second of this DS1 line. | |
Current number of analog calls on this DS1 line. | |
Current number of ISDN calls on this DS1 line. |

The Throughput screen displays aggregate throughput totals for the selected stack or shelf, including:
To view throughput statistics:
| Step | Description | |||
|---|---|---|---|---|
| Select the name of the stack or shelf. | The stack or shelf for which you want to view throughput statistics. | ||
| Click Monitor. | The Task Selection bar displays all the monitoring functions CAM can perform for the device. | ||
| Click Throughput. | The Throughput screen appears. (See Figure 6-6.) | ||
The Throughput screen provides the following information:
| Parameter | Description |
|---|---|
Date and time of the last SNMP poll request. Click Poll Now to get current polling information. | |
Date and time when the device was last rebooted. | |
Graphical representation of the PPS value as it relates to the total possible PPS for this stack or shelf. | |
Graphical representation of the BPS value as it relates to the total possible BPS for this stack or shelf. | |
Number of DS1s that are operational. | |
Current packets per second of this shelf or stack. | |
Current bits per second of this shelf or stack. | |
Number of packets that were dropped on this stack or shelf between the current and previous polling intervals. The number of packet drops is the total of the following in the MIB II interface group for the DS1 interface: inErrors, outDiscards, and outErrors. |

The Monitor Panel allows you to display utilization and current line usage information and statistics for a shelf in a System Controller in the following areas:
![]() | Caution For CAM's monitoring functions to support shelves in a System Controller, the System Controller must have a Network Time Protocol (NTP) server. |
The Overview screen provides a graphical overview of the selected shelf. For selected shelves, the Overview screen displays the CPU utilization and channel usage.
To view the Overview screen:
| Step | Description | |||
|---|---|---|---|---|
| Select the name of the shelf. | The shelf you want to display. | ||
| Click Monitor. | The Task Selection bar displays all the monitoring functions CAM can perform for the device. | ||
| Click Overview. | The Overview screen appears. (See Figure 6-7.) | ||
The Overview screen provides the following information for a selected shelf:
| Parameter | Description |
|---|---|
Date and time of the last SNMP poll request. Click Poll Now to get current polling information. | |
Date and time when the device was last rebooted. | |
Device type of the shelf (Cisco AS5800). | |
Devices reachable by CAM display in gray. Devices unreachable display in red. | |
Case-sensitive, unique name for the shelf. The shelf name is the host name specified during CAM configuration. | |
Brief description of the shelf entered during CAM configuration. | |
Network management (SNMP) IP address for the shelf. | |
IP address of the loopback port. | |
Cisco IOS release running on the device. The Cisco IOS release is only displayed for devices that were configured by CAM. The release displayed is the one present at the time that the device was configured. | |
Cisco AS5800 only. The number of active analog channels currently in use on the device. | |
Cisco AS5800 only. The number of active ISDN channels currently in use on the device. | |
1-minute moving average of the CPU busy percentage. Both a histogram of current and previous poll cycles and the current value are displayed. | |
5-minute moving average of the CPU busy percentage. Both a histogram of current and previous poll cycles and the current value are displayed. | |
Percentage of the available bandwidth in DS0 channels that is currently utilized by the active analog/ISDN traffic.1 |
| 1For example, if 6 out of the 24 available channels are currently utilized, the percentage of the bandwith utilized is 25%. |

The Shelf Status screen displays data on channel and modem status for the selected shelf. It provides two tables:
The tables also display the current status of the channels and modems with a legend describing the state as up or down, or that the poll is in progress.
To view shelf status:
| Step | Description | |||
|---|---|---|---|---|
| Select the name of the shelf. | The shelf for which you want to view statistics. | ||
| Click Monitor. | The Task Selection bar displays all the monitoring functions CAM can perform for the device. | ||
| Click Shelf Status. | The Shelf Status screen appears. (See Figure 6-8.) | ||
The Shelf Status screen provides the following channel status information for a selected shelf:
| Parameter | Description |
|---|---|
Date and time of the last SNMP poll request. Click Poll Now to get current polling information. | |
Date and time when the device was last rebooted. | |
Case-sensitive, unique name for the shelf. The shelf name is the host name specified during CAM configuration. | |
Number of DS1s that are available (operational status up). | |
Number of DS0s (B channels) that are available for use. | |
Number of currently active analog/ISDN channels. | |
Percentage of channels that are currently in use. | |
Number of active analog channels. | |
Percentage of channels that are carrying analog traffic. | |
Number of currently active ISDN channels. | |
Percentage of channels that are carrying ISDN traffic. |
The Shelf Status screen provides the following information for modem status for a selected shelf:
| Parameter | Description |
|---|---|
| |
Shelf | Case-sensitive, unique name for the shelf. The shelf name is the host name specified during CAM configuration. |
Number of installed modems. | |
Number of installed modems that are available for calls. A modem is available if it is in the on-hook state. | |
Percentage of installed modems that are availabe for calls. | |
#Unavail | Number of modems installed that are unavailable for calls. A modem is unavailable if it is in one of the following states: in use, off, or dead. |
Percentage of modems installed that are unavailable for calls. A modem is unavailable if it is in one of the following states: in use, off, or dead. | |
Number of modems that are currently in use. An in-use modem is a modem in one of the following states: connected, off hook, loopback, or download firmware. | |
Percentage of modems that are currently in use. | |
Number of modems that are currently held administratively offline. | |
Percentage of modems that are currently held administratively offline. | |
Number of modems that are currently in the dead state. A dead modem is a modem with the state bad or download firmware failed. | |
Percentage of modems that are currently in the dead state. | |
Number of modem calls that have been rejected since the device was last booted. This is the total of ISDN and analog calls. |
The Modem Status screen provides a view into the current utilization of the available modem pool, on a shelf basis. The current status of each modem is presented in color with a legend describing each displayed modem state.
To view modem status:
| Step | Description | |||
|---|---|---|---|---|
| Select the name of the shelf. | The shelf for which you want to view modem statistics. | ||
| Click Monitor. | The Task Selection bar displays all the monitoring functions CAM can perform for the device. | ||
| Click Modem Status. | The Modem Status screen appears. (See Figure 6-9.) | ||
| Select the slot number. | The slot number of the modem for which you want to view modem statistics. | ||
The Modem Status screen provides the following modem status information for a selected shelf:
| Parameter | Description |
|---|---|
Date and time of the last SNMP poll request. Click Poll Now to get current polling information. | |
Date and time when the device was last rebooted. | |
Case-sensitive, unique name for the shelf. The shelf name is the host name specified during CAM configuration. | |
Device type of the shelf (Cisco AS5800). | |
For each slot in the shelf, a list of modem icons displays that represents the state of each modem. The icons are coded by color:
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The slot/port number under each icon represents the physical slot and port of the modem. |
The Channel Status screen provides a graphical representation of the selected shelf with icons illustrating the current status of each channel in color. A legend describes each displayed modem state.
If the channel is operational, an icon shows the function of the channel: modem, ISDN, or V.110/V.120.
To view channel statistics:
| Step | Description | |||
|---|---|---|---|---|
| Select the name of the shelf. | The shelf for which you want to view channel statistics. | ||
| Click Monitor. | The Task Selection bar displays all the monitoring functions CAM can perform for the device. | ||
| Click Channel Status. | The Channel Status screen appears. (See Figure 6-10.) | ||
| Select the slot number. | The slot number of the channel for which you want to view channel statistics. | ||
The Channel Status screen provides the following information for a selected shelf:
| Parameter | Description |
|---|---|
Date and time of the last SNMP poll request. Click Poll Now to get current polling information. | |
Date and time when the device was last rebooted. | |
Case-sensitive, unique name for the shelf. The shelf name is the host name specified during CAM configuration. | |
Device type of the shelf (Cisco AS5800). | |
For each slot in the shelf, a row of channel icons displays that represents the state of each channel of an active DS1 line. Both active and inactive DS1 lines are displayed. Inactive DS1 lines are displayed as a row of red circles. The icons are coded by shape and color. The shapes are:
The colors used for modem states are:
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DS0 channel number is displayed over each channel icon. |

The Line Statistics screen displays various line statistics for the DS1 line in the shelf. This information includes the number of packets per second (PPS) and bits per second (BPS), and the number of analog and ISDN channels. The table also displays the current status of the lines with a legend describing the state as up or down, or that the poll is in progress.
To view the Line Statistics screen:
| Step | Description | |||
|---|---|---|---|---|
| Select the name of the shelf. | The shelf for which you want to view line statistics. | ||
| Click Monitor. | The Task Selection bar displays all the monitoring functions CAM can perform for the device. | ||
| Click Line Statistics. | The Line Statistics screen appears. (See Figure 6-11.) | ||
The Line Statistics screen provides the following information for the selected shelf:
| Parameter | Description |
|---|---|
Date and time of the last SNMP poll request. Click Poll Now to get current polling information. | |
Date and time when the device was last rebooted. | |
Case-sensitive, unique name for the shelf. The shelf name is the host name specified during CAM configuration. | |
Operational status of the DS1 line. | |
Chassis slot containing the DS1 card. | |
Chassis port address of the DS1 card. | |
Current packets per second of this DS1 line. | |
Current bits per second of this DS1 line. | |
Current number of analog calls on this DS1 line. | |
Current number of ISDN calls on this DS1 line. |

The Throughput screen displays aggregate throughput totals for the selected shelf, including:
To view throughput statistics:
| Step | Description | |||
|---|---|---|---|---|
| Select the name of the shelf. | The shelf for which you want to view throughput statistics. | ||
| Click Monitor. | The Task Selection bar displays all the monitoring functions CAM can perform for the device. | ||
| Click Throughput. | The Throughput screen appears. (See Figure 6-12.) | ||
The Throughput screen provides the following information:
| Parameter | Description |
|---|---|
Date and time of the last SNMP poll request. Click Poll Now to get current polling information. | |
Date and time when the device was last rebooted. | |
Graphical representation of the PPS value as it relates to the total possible PPS for this shelf. | |
Graphical representation of the BPS value as it relates to the total possible BPS for this shelf. | |
Number of DS1s that are operational. | |
Current packets per second of this shelf. | |
Current bits per second of this shelf. | |
Number of packets that were dropped on this shelf between the current and previous polling intervals. The number of packet drops is the total of the following in the MIB II interface group for the DS1 interface: inErrors, outDiscards, and outErrors. |

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