Viewing Cisco Resource Pool Manager Server Reports

Step 1 Select Reports. The Reports page appears.

Step 2 Locate the report that you want to view and click its Run Report button.

The report is generated and saved in /report/history of the Cisco RPMS directory. To view the report, open it with an application that accepts the .CSV format (for example, Microsoft Excel).

Step 1 Select Reports, locate the report that you want to edit, and click its Edit Report button. The Edit Report Layout page appears.

Step 2 To show or hide a field, select or deselect its check box.

Step 3 To rearrange the list, select from the following:

• To move a field one position ahead, click the Earlier button.

• To move a field one position back, click the Later button.

• To move a field to the front of the list, click the First button.

• To move a field to the end of the list, click the Last button.

Step 4 When generating reports, Cisco RPMS uses the first field as the primary sorting mechanism, the second field as the secondary sorting mechanism, and the third field as the tertiary sorting mechanism.

To specify whether these fields are sorted in ascending or descending order, select their corresponding Ascending or Descending button.

For example, to configure a call report to first show the sessions from newest to oldest, then longest to shortest, and finally the call count from smallest to largest, do the following:

• Reorder the list so Time Stamp is the first field, Connect Time is the second, and Call Count is the third.

• Set time stamp sort direction to Descending, connect time sort direction to Descending, and call count sort direction to Ascending.

• Click Save Report Layout.

Step 5 When you are finished, click Save Report Layout.

The report layout is saved.

This report provides data for the following types of analysis:

• Display status of usage associated with customer profiles by checking the total number of active calls, overflow calls, call limits, and number of calls rejected.

• Check current call activity through the call count, tunnel count, and VPDN sessions.

• Verify NAS port availability and resource configuration by referencing the number of calls rejected because of resources not available, rejected VPDN sessions, and calls rejected due to size limit.

Table 6-2: Customer Profile Report Fields

Field	Definition
Call count	Current number of active calls for the customer profile.
Customer profile	Name of the customer profile.
Overflow size	Maximum number of overflow sessions.
Overflow count	Number of overflow calls since the counter was cleared or the system was rebooted.
Rejected VPDN sessions	Number of rejected VPDN sessions for this customer profile since the counter was cleared or the system was rebooted.
Rejections due to resource availability	Number of call rejections in this customer profile due to lack of resources in the NASes. The counter increments until it is reset or the system is rebooted.
Rejections due to size	Number of call rejections in this customer profile due to exceeding the maximum number of sessions.
Call size	Maximum number of sessions.
Tunnel count	Current number of active tunnels for the customer profile.
VPDN count	Current number of active VPDN sessions for the customer profile.

This report provides the following types of analysis:

• Determine if the DNIS number has been configured properly in the trunk group by the telephone company.

• Check the number of calls using the DNIS.

• Determine the size of the trunk groups the telephone companies should have for the DNIS and the number of NASes required in the point of presence (POP) for this trunk group.

• Display DNIS numbers and DNIS group assignments.

This report provides data for the following types of analysis:

• Verify DNIS group configuration and customer profile session limits.

• Monitor DNIS group usage and utilization.

Table 6-4: DNIS Group Report Fields

Field	Definition
Call count	Current number of active calls for the DNIS group.
Customer profile	Name of the customer profile to which the DNIS group is assigned.
DNIS group name	Name of the DNIS group.
Rejected VPDN sessions	Number of rejected VPDN sessions for this DNIS group since the counter was cleared or the system was rebooted.
Rejections due to resource availability	Number of call rejections for this DNIS group due to lack of resources in the NASes. The counter increments until it is reset or the system is rebooted.
Rejections due to size	Number of call rejections in this DNIS group due to exceeding the size limit of the customer profile.
Tunnel count	Current number of active tunnels for the DNIS group.
VPDN count	Current number of active VPDN sessions for the DNIS group.

This report provides data for the following types of analysis:

• Verify domain assignments to customer profiles and monitor VPDN tunnel counts and session rejections

• Monitor current domain usage and active VPDN sessions.

Table 6-5: Domain Name Report Fields

Field	Definition
Customer profile	Name of the customer profile to which the domain name is assigned.
Domain name	Domain name.
Rejected VPDN sessions	Number of rejected VPDN sessions for this domain name since the counter was cleared or the system was rebooted.
Tunnel count	Current number of active tunnels for the domain name.
VPDN group name	Name of the VPDN group to which the domain name is assigned.
VPDN count	Current number of active VPDN sessions for the domain name.

This report provides data for the following types of analysis:

• Verify bandwidth availability between the NAS and the home gateway.

• Research IP addresses of the IP endpoints.

• Ensure VPDN session limits are adequate.

If IP endpoints do not appear in this report, either there are no active calls on the associated IP tunnels or there are carrier network problems.

This report provides data for the following types of analysis:

• Display the number of active links for each MLP bundle.

• Ensure port availability by verifying the number of active links and the configured link limits for each MLP bundle.

This report provides data for the following types of analysis:

• Display the status of all active calls on the VPDN network.

• Monitor IP tunnel sessions by DNIS group and domain name.

• Troubleshoot IP tunnel call performance.

• Verify VPDN DNIS/domain configurations and session usage.

This report provides data for the following types of analysis:

• Monitor the current VPDN sessions by VPDN group.

• Verify VPDN group configurations and assignments to customer profiles.

• Troubleshoot session and call rejections due to VPDN session limits and resource availability.