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Administering Cisco Resource Pool Manager Server

Administering Cisco Resource Pool Manager Server

This chapter describes how to complete administration tasks necessary to configure the Cisco Resource Pool Manager Server (Cisco RPMS) properly. These tasks include the following:

Configuring Cisco RPMS Settings

This section describes how to configure general Cisco RPMS settings. These include log, debug, and other settings. To configure general settings, follow these steps:

Step 1 Select Administration:Server.

Step 2 Configure Call Detail Record settings:

This option does not affect the active calls contained in the call report or the most recent calls stored in the recent call report.

Step 3 From the Debug Subsystems section, select which information will be stored in the log file.

By default, debugging is not enabled. Because debugging decreases performance, it should only be used when troubleshooting a problem.

Step 4 Configure Log settings:

Step 5 Configure Miscellaneous settings:

If the trunk does not provide a DNIS, the Cisco RPMS should be configured to specify a call type. Select one of the following from the CAS Override Call Type list box:
none
speech (modems)
digital
V.110
V.120
Note: For add additional call types, see the "Adding Call Types" section.
Use this parameter to ensure that if Cisco RPMS loses track of a call, the call will eventually be disconnected.
Note: This server must be configured as a backup server and must be configured for replication. For more information, see the "Configuring Primary and Backup Cisco RPMSes" section and "Database Replication."

Step 6 Click Update.

The changes are saved.

Adding Administrators

Cisco RPMS supports multiple administrators and multiple privilege levels. To add an administrator, follow these steps:

Step 1 Select Administration:Administrators.

Step 2 Click the Add Administrator button.

Step 3 Enter the name of the administrator.

Step 4 Enter the password for the new administrator.

Step 5 Select a privilege level:

Step 6 Click Add.

Step 7 Repeat this procedure for each administrator you want to add.

Configuring Alert Notifications

This section describes how to configure the Cisco RPMS to send email notifications.

Configuring the Email Server and Sender Email Address

This section describes how to configure the name of the mail server and the sender email address from which alert notifications will be sent. To configure these settings, follow these steps:

Step 1 Select Administration:Notification:Email Server/Source Address.

The Edit Email Server/Source Address page appears.

Step 2 Enter the name of the mail server.

Step 3 Enter the email address that will appear in the sender field of email notifications.

Step 4 Click Update.

The settings are saved.

Adding Email Addresses to Receive Notifications

This section describes how to add email addresses that will receive email notifications. To configure an email address to receive notifications, follow these steps:

Step 1 Select Administration:Notification:Email To-Addresses and click the Add Email button.

The Add a New E-Mail Address page appears.

Step 2 Enter an email address to receive notifications.

Step 3 Click Add.

The email address is added to the RPMS notification list.

Step 4 Repeat this procedure for each email address.

Enabling Alert Logging

To configure whether alert notifications are stored in a log file, follow these steps:

Step 1 Select Administration:Notification:Alert Logging.

The Edit Alert Logging page appears.

Step 2 To enable or disable alert logging, select or deselect the Enable Alert Logging check box.

Step 3 Click Update.

The settings are saved.

Configuring Primary and Backup Cisco RPMSes

Cisco RPMSes can be used in a primary/backup configuration. Before completing this procedure, review the Cisco Resource Pool Manager Server Solutions Guide and do the following:

To configure primary and backup Cisco RPMSes, follow these steps from the primary Cisco RPMS:

Step 1 Select Administration:Primary/Backup.

The Primary/Backup RPMS Servers page appears.

Step 2 Click Add Server.

The Add RPMS Server page appears.

Step 3 Configure the following Primary/Backup Cisco RPMS settings:

Step 4 Click Add.

The Primary/Backup RPMS Servers page appears.

Step 5 Repeat Steps 2 through 4 for the backup server and each primary that will use the backup server.

Step 6 Click Set Backup Server.

The RPMS Primary/Backup Server Options page appears.

Step 7 Select the backup server from the Backup RPMS Server list box.

Step 8 Click Update.

The backup server is configured.

Adding NASes

This section describes how to create a list of NAS(es) that will be allowed to access the Cisco RPMS.

To add a NAS, follow these steps:

Step 1 Select Administration:NAS and click Add New NAS.

The Add a New NAS Profile page appears.

Step 2 Enter the NAS name or IP address in the NAS Host/IP field.

This field treats NAS entries as regular expressions. For example, if you enter NAS1.* in this field, all NAS names that start with NAS1 will be accepted.

To use a literal expression, enter the following:

^nasname$
 

where nasname is the name or IP address of the NAS that will be allowed to access the Cisco RPMS.

Step 3 Enter the shared secret used to encrypt data communicated between the NAS and the Cisco RPMS.

Step 4 Click Add.

The NAS is added to the list of valid NAS clients.

Step 5 Repeat this procedure for each NAS that you want to add.



TimeSaver A good method for troubleshooting Cisco RPMS involves disabling the shared secret and placing a packet analyzer between the Cisco RPMS and the NAS. All communication will occur in plain text, making it easy to isolate any problems.

NAS Synchronization

To prevent accidental overbilling, Cisco RPMS automatically checks any IP addresses that are explicitly entered on the NAS page every five minutes. If a NAS does not respond within two minutes, a counter increments. When the counter reaches three, the NAS is marked as unreachable, all calls are marked as terminated, and email notifications are sent.

While the NAS is unreachable, the NAS treats calls according to their settings in the backup customer profile.

Cisco RPMS continues checking for connectivity. If the NAS becomes available, the counter is reset and operation resumes normally.

Resetting Counters

Cisco RPMS uses two types of counters that can be reset: system counters and informational counters.

System counters are used by Cisco RPMS to manage and maintain session counts on the NASes. Resource management decisions and thresholds are directly affected by these counters.


Note Resetting system counters can cause the Cisco RPMS counters to become out of sync with the counters on the managed NASes.

Informational counters increment until they are reset. They maintain information on rejected sessions, rejected VPDN sessions, and sessions that were rejected due to resource availability.

To reset counters:

Step 1 Select Administration:Counters.

The Reset RPMS Global Counts page appears.

Step 2 To reset system and informational counters, click RPMS System Count Values Reset.

Step 3 To reset informational counters, click RPMS Informational Count Values Reset.


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Posted: Thu Aug 31 07:30:53 PDT 2000
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