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This appendix contains a partial list of system messages for CiscoSecure ACS, an explanation of their meanings, and a recommended action to resolve any problems.
Explanation Possibly incorrect registry, or missing or busy files under CSAuth folder.
Recommended Action Resinstall CiscoSecure ACS.
Explanation Microsoft crypto api failed to initialise
Recommended Action Make sure you are running the U.S. version of Windows NT. Make sure the Crypto API files are not missing or corrupted.
Explanation CSAuth registry either corrupt or has missing values
Recommended Action Reinstall CiscoSecure ACS.
Explanation CSMon has detected a CSxxx service is not running.
Recommended Action No action required.
Explanation CSMon has re-started a CSxxx service
Recommended Action No action required.
Explanation CSMon has failed to re-start a CSxxx service
Recommended Action Manually start the applicable service from the command line or by in the Start: Control Panel: Services window.
Explanation Windows NT Service Manager does not know what state a service is in
Recommended Action No action required.
Explanation CSMon only waits so long before giving up on a transitory service
Recommended Action No action required.
Explanation CSMon failed to get an authentication via a CSxxx service
Recommended Action No action required.
Explanation CSMon obtained an authentication via a CSxxx servic
Recommended Action No action required.
Explanation CSMon failed to a login via a CSxxx service
Recommended Action No action required.
Explanation CSMon obtained a login via a CSxxx service
Recommended Action No action required.
Explanation CSMon failed to log offf via a CSxxx service
Recommended Action No action required.
Explanation CSMon logged off via a CSxxx service
Recommended Action No action required.
Explanation A CSxxx service was shutdown via the NT Service Manager
Recommended Action No action required.
Explanation A CSxxx service was shutdown as a service it was dependant on has been shutdown.
Recommended Action No action required.
Explanation A CSxxx service has been re-started via the NT Service Manager
Recommended Action No action required.
Explanation CSMon could not change the password of the test account
Recommended Action No action required.
Explanation CSMon could not authenticate test account via CSxxx service, <phase> being one of:
Recommended Action No action required.
Explanation CSMon could not logon test account via CSxxx service, <phase> being one of:
Recommended Action No action required.
Explanation CSMon could not logon test account via CSxxx service, <phase> being one of:
Recommended Action No action required
Explanation CSMon could not logoff test account via CSxxx service, <phase> being one of:
Recommended Action No action required.
Explanation CSAuth has start to replicate configuration info to another CiscoSecure ACS
Recommended Action No action required.
Explanation CSAuth has completed replication
Recommended Action No action required.
Explanation Replication failed or was only partially successful
Recommended Action Check the CSAuth log file to view the cause of the failure. The CSAuth log file is located in Program Files\CiscoSecure ACS v2.3\CSAuth\logs.
Explanation Part of the configuration set could not be sent to the named CiscoSecure ACS
Recommended Action Check the CSAuth log file to view the cause of the failure. The CSAuth log file is located in Program Files\CiscoSecure ACS v2.3\CSAuth\logs.
Explanation Inbound replication failed or was only partially successful
Recommended Action Check the CSAuth log file to view the cause of the error. The CSAuth log file is located in Program Files\CiscoSecure ACS v2.3\CSAuth\logs.
Explanation The destination CiscoSecure ACS system was unreachable
Recommended Action Check the connectivity between the remote CiscoSecure ACS and the replicating ACS. Verify that the IP address of the AAA server is correct under AAA entry.
Explanation Part of the replication set was not successfully sent to the remote CiscoSecure ACS
Recommended Action Check the connectivity between the remote CiscoSecure ACS and the replicating ACS. Verify that the IP address of the AAA server is correct under AAA entry.
Explanation Remote CiscoSecure ACS did not authorize replicatio
Recommended Action Verify that the remote ACS is accepting replication in the System Configuration: CiscoSecure Database Replication window.
Explanation Remote CiscoSecure ACS did not respond to replication commit command
Recommended Action Check the systems' connectivity.
Explanation The remote CiscoSecure ACS is not configured to accept information on offer
Recommended Action Verify that the remote ACS has at least some replication components checked.
Explanation Remote CiscoSecure ACS not authorized to replicate to this CiscoSecure ACS
Recommended Action Configure the remote CiscoSecure ACS to replicate to this CiscoSecure ACS.
Explanation External DLL does is not configured for requested authentication type
Recommended Action No action is required.
Explanation The cached token is incorrect or has expired.
Recommended Action Enter or re-enter the correct token.
Explanation Internal error
Recommended Action The ACS pool has run out of available IP addresses. Extend the IP address ranges.
Explanation NAS secret key did not match the CiscoSecure ACS configured key
Recommended Action Check the shared key between the ACS and the AAA Server.
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