CiscoSecure GRS System Messages

This appendix contains a list of system messages, an explanation of their meanings, and a recommended action to resolve any problems.

Error Message Cannot connect to local ACS.

Explanation CiscoSecure GRS cannot talk to the local ACS.

Recommended Action Make sure the local ACS is running before starting CiscoSecure GRS.

Error Message Cannot get read lock for the data store: Some other process is writing to the data store.

Explanation You tried to run one of the CiscoSecure GRS utilities with the GUI running.

Recommended Action Exit the GUI before running the utilities.

Error Message Cannot open file for reading: filename.

Explanation CiscoSecure GRS is unable to open the file named for reading.

Recommended Action Check the file's read permissions.

Error Message Cannot open file for writing: filename.

Explanation CiscoSecure GRS is unable to open the file named for writing.

Recommended Action Check the file's write permissions.

Error Message Config file name is NULL.

Explanation The CiscoSecure GRS file name is empty.

Recommended Action Make sure GRSHOME is set properly and the grs.ini file exists in the $GRSHOME/etc directory.

Error Message Data store type not known.

Explanation The data store type is not specified.

Recommended Action Make sure that either an Oracle database or a flatfile data store is specified in the grs.ini file.

Error Message Error in getting the summary information.

Explanation CiscoSecure GRS could not get the summary information for the domain, NAS, or translation in the GUI.

Recommended Action Restart the GUI.

Error Message Error initializing the flatfile data store. Refer to log.

Explanation The flatfile data store cannot be initialized. There are several possible causes for this message.

Recommended Action See the grsdb.err file in the $GRSHOME/logfiles directory.

Error Message Error opening log file.

Explanation The log file cannot be opened for writing or reading.

Recommended Action Check the read/write permissions in the $GRSHOME/logfiles directory. Check to make sure you have enough free disk space for the log files to be created.

Error Message Error parsing the grs.spc file.

Explanation The grs.spc file is corrupted.

Recommended Action Copy the $GRSHOME/etc/.grsspc.bak file to $GRSHOME/etc/grs.spc and retry the operation.

Error Message Error parsing the MwFieldInfo vector.

Explanation The grs.spc file is corrupted.

Recommended Action Copy the $GRSHOME/etc/.grsspc.bak file to $GRSHOME/etc/grs.spc and retry the operation.

Error Message Error parsing the specification file.

Explanation The grs.spc file is corrupted.

Recommended Action Copy the $GRSHOME/etc/.grsspc.bak file to $GRSHOME/etc/grs.spc and retry the operation.

Error Message Error parsing the .spc file.

Explanation The grs.spc file is corrupted.

Recommended Action Copy the $GRSHOME/etc/.grsspc.bak file to $GRSHOME/etc/grs.spc and retry the operation.

Error Message Error retrieving AttributeID from: tablename.

Explanation There is an internal JDBC error.

Recommended Action If you are using an Oracle database, make sure the Oracle server is running. If you are using a flatfile data store, restart CiscoSecure GRS.

Error Message Error retrieving data.

Explanation There is an internal ODBC error.

Recommended Action If you are using an Oracle database, make sure the Oracle server is running. If you are using a flatfile data store, restart CiscoSecure GRS.

Error Message Error rolling back flatfile data store. Refer to the log file.

Explanation An attempt to write to the flatfile data store failed.

Recommended Action See the log file for an explanation and perform the necessary action.

Error Message Failed to load the properties.

Explanation The grs.ini file cannot be read properly.

Recommended Action Make sure $GRSHOME is set properly and the read permission is set properly for the grs.ini file in the $GRSHOME/etc directory.

Error Message Fatal error. Error initializing the flatfile data store.

Explanation The flatfile data store cannot be initialized. There are several possible causes for this message.

Recommended Action See the grsdb.err file in the $GRSHOME/logfiles directory and perform the necessary action.

Error Message Fetch Data

Explanation There is an internal JDBC error.

Recommended Action If you are using an Oracle database, make sure the Oracle server is running. If you are using a flatfile data store, restart CiscoSecure GRS.

Error Message File name: filename is not recognized.

Explanation The file indicated by filename passed an invalid argument to grsfile2db.

Recommended Action Check for valid usage of filename. Enter grsfile2db -h.

Error Message grs.spc file is corrupted. Fatal error.

Explanation The grs.spc file is corrupted.

Recommended Action Copy the $GRSHOME/etc/.grsspc.bak file to $GRSHOME/etc/grs.spc and retry the operation.

Error Message grsdbadd: syntax error. Illegal command-line option.

Explanation The options entered for grsdbadd are incorrect.

Recommended Action Check for valid usage of grsdbadd. Enter grsdbadd -h.

Error Message Mismatch between the record classes and the schema.

Explanation The grs.spc file is corrupted.

Recommended Action Copy the $GRSHOME/etc/.grsspc.bak file to $GRSHOME/etc/grs.spc and retry the operation.

Error Message No authorization to modify the table.

Explanation The flatfile data store file does not have write permission enabled.

Recommended Action Change the write permission of the flatfile data store file in the $GRSHOME/etc/.working directory.

Error Message No authorization to read the table.

Explanation The flatfile data store file does not have read permission enabled.

Recommended Action Change the read permission of the flatfile data store file in the $GRSHOME/etc/.working directory.

Error Message No matching record found.

Explanation The particular record does not exist.

Recommended Action Check your command line options.

Error Message No print command configured.

Explanation The print command has not been configured.

Recommended Action Use the Properties tab in the GUI to configure the print command.

Error Message Stripping string must be substring of domain or ENTIRE DOMAIN

Explanation The string you entered in the GUI Properties tab is not a configured domain or a subset of a configured domain.

Recommended Action Enter the correct string or configure the domain correctly.

Error Message Unable to create the acs table.