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Release Notes for Cisco VCWare Version 2.5x for Cisco AS5300 Voice Feature Cards

Release Notes for Cisco VCWare Version 2.5x for Cisco AS5300 Voice Feature Cards

February 8, 1999

These release notes describe the most current status of the Voice over IP (VoIP) VCWare, version 2.5x, which runs on the digital signal processor (DSP) component of the Voice Feature Card (VFC) for the Cisco AS5300 Universal Access Server.

The binary code for VCWare firmware consists of two parts:

VCWare and DSPWare contain different version numbers: The DSPWare version in VCWare Version 2.5x is 2.3(3).


Note The Cisco AS5300 VoIP will not function correctly unless compatible Cisco IOS and VCWare are used (see Table 1). Any chassis containing the VCcard has to be running the "Plus" image.

This document contains the following sections:

System Requirements

This section contains Cisco IOS Release and VCWare compatibility information, system and memory requirements and restrictions.


Table 1:
Cisco IOS Release VCWare Version

11.3NA

1.0

11.3(2)NA to < 11.3(6)NA

1.0

11.3(6)NA2

2.4x

11.3(7)NA > or =

2.5x

12.0(3)T1

2.5x

1Not currently available.
Cisco IOS Release and VCWare Compatibility Matrix

See the "Limitations and Restrictions" section for more information about VCWare and Cisco IOS Release compatibility.

The Cisco AS5300 Universal Access Server requires Cisco IOS Release 11.3(7)NA or higher for support of VoIP solutions.


Note VCWare version 2.5x is not backward compatible and cannot be used with Cisco IOS Release 11.3(6)NA2 or earlier.

For your convenience, Table 2 contains the memory requirements for the Cisco AS5300 feature sets supported by Cisco IOS Release 11.3(7)NA.


Table 2: Cisco AS5300 Memory Requirements for VoIP Images
Feature Set Image Name Required Flash Memory Required for Dual Image Flash Required DRAM Memory Runs From

IP Plus

c5300-is-mz

8 MB Flash

16 MB Flash

32 MB DRAM

RAM

Desktop Plus

c5300-ds-mz

8 MB Flash

16 MB Flash

32 MB DRAM

RAM

Enterprise Plus

c5300-js-mz

8 MB Flash

16 MB Flash

32 MB DRAM

RAM

Determining Your Software Release

To determine the version of Cisco IOS software running on your access server, log into the access server and enter the show version user EXEC command:

5300# show version
 
Cisco Internetwork Operating System Software
IOS (tm) 5300 Software (C5300-IS-MZ), Version 11.3(7)NA
 

The output contains additional information including processor revision numbers, memory amounts, hardware IDs, and partition information. See the "Example show version Output" section for an example of the show version command output.

Before Upgrading VCWare

This section provides instructions for upgrading Voice Feature Card VCWare using a PC. If you are not in a PC environment, use the procedures as general guidelines; the steps are similar.

The upgrade procedure consists of the following tasks:

    1. Install TFTP Application on PC

    2. Connect PC and Access Server

    3. Establish Console Session

    4. Ping PC and Access Server

    5. Identify Voice Feature Cards

    6. Upgrade to a New Release

Install TFTP Application on PC

This section provides instructions for installing a TFTP application on your PC to transfer the latest VCWare file. Ignore this section if:


Note You can also use an rcp application available from independent software vendors. A number of TFTP programs are also available as shareware from public sources on the World Wide Web.

Step 1 Use the Microsoft Windows 95 Explorer, Windows 98, or Windows NT 4.0 to create a directory labeled tftpboot on the root drive (usually C) on your hard disk.

Step 2 Open your Internet browser and go to this site: http://www.cisco.com/public/sw-center/sw-other.shtml

Step 3 Click TFTP Server for Windows 95/Windows 98/NT 4.0.

Step 4 Follow the instructions to the Software Download page to download the software to your PC hard drive.

Step 5 Double click on the executable file and follow the screen directions.

Step 6 Go to your c:\tftpboot directory and double-click tftpsrv.exe in the Microsoft Windows 95 Explorer, Windows 98, or Windows NT 4.0 to launch the TFTP server application.

Step 7 Set your TFTP server application root directory:

Caution You must select the c:\tftpboot directory as your TFTP server application directory to perform the copy procedure. This also applies if you are using RCP on your system.

Step 8 Continue with the following section "Connect PC and Access Server."


Note This procedure refers to the HyperTerminal application, which is included with all Windows 95, Windows 98, and Windows NT systems. However, you can use any terminal program.

Connect PC and Access Server

Use the steps in this section to connect your PC to the access server. If you are not using a PC, skip this section, or use the procedure as a guideline.

Step 1 Use network cables to connect the PC and access server to the network, as shown in Figure 1.


Figure 1: Connecting PC and Access Server


Step 2 Connect your PC's COM port to the access server console port using the standard Cisco console cable, as shown in Figure 1.

Step 3 Make sure the PC, access server, and hub are all powered ON.

Step 4 Continue with the following section, "Establish Console Session ."

Establish Console Session

Use the steps in this section to establish a console session from your local PC to the Cisco AS5300. You will use this session to talk to the access server. If you are not using a PC, ignore this section, or use the procedure as a guideline.

Step 1 Choose Start/Programs/Accessories/HyperTerminal.

Step 2 Double-click Hypertrm.exe to display the Connection Description dialog box.

Step 3 Enter a name for your connection, for example, AS5300, and then click OK. HyperTerminal displays the Phone Number dialog box.

Step 4 Choose the COM port connecting the PC and the access server in the Connect Using list box. You have options to connect directly to one of four COM ports.

Step 5 Click OK. HyperTerminal displays the COM Properties dialog box.

Step 6 Choose the following options in the COM Properties dialog box, then click OK:

Step 7 Press Enter until the access server displays the prompt. You might be prompted to enter a login password if login is configured.

Step 8 Enter enable mode (also called Privileged EXEC) by entering the following command and the appropriate password:

5300> enable
Password: <password>
5300#

Enable mode (Privileged EXEC) provides access to privileged commands.

Step 9 Keep the HyperTerminal window open and continue with the following section, "Ping PC and Access Server."

Ping PC and Access Server

Use the steps in this section to ping the access server and the PC to verify that they are talking to each other and that there are no configuration problems on your access server. If you are not using a PC, skip this section, or use the procedure as a guideline.


Note The PC used for the upgrade and the access server you are upgrading must have the same subnet mask.

Step 1 Choose the correct adapter connecting to the router or access server and note the PC's IP address:

Step 2 In the HyperTerminal dialog box make sure you are at the 5300# prompt (see the "Establish Console Session" section for details).

Step 3 Enter the ping command with your PC's IP address.

5300# ping XXX.XXX.XXX.XXX
 

The access server displays five exclamation points (!) if everything is working and it displays five dots (.....) if there is a problem. If there is a problem, check the cabling between the router and the PC and check the access server configuration.

Step 4 Keep the HyperTerminal window open and proceed to the section,"Identify Voice Feature Cards ."

Upgrade to a New Release

This section describes how to replace firmware with VCWare by using either of the following methods:

To download VCWare to your voice card, you must first do the following:

    1. Identify voice cards in the system to determine whether the VFC is in VCWare mode or ROM Monitor mode. Knowing which mode you are in determines how you download software to the VFC. (See "Identify Voice Feature Cards" section .)

    2. Check to see that the version of VFC ROM Monitor software version 1.2 or 1.3 is compatible with your installed Cisco IOS image. VCWare version 3.0 (or later) requires Cisco IOS version 12.0(3)XH, 12.0(5)T, or later.

    3. Download the software using the appropriate procedure.


Note In certain countries, use of these products or provision of voice telephony over the Internet may be prohibited and/or subject to laws, regulations or licenses, including requirements applicable to the use of the products under telecommunications and other laws and regulations; customer must comply with all such applicable laws in the country(ies) where customer intends to use the product.

Identify Voice Feature Cards

Use the following steps to identify the voice cards in the system and determine whether the VFC is in VCWare mode or ROM Monitor mode. This determines how you download software to the VFC. If VCWare is not loaded on the VFC, you can use ROM Monitor mode to download the VCWare. Otherwise VCWare mode is active.


Table 3: Identifying Voice Cards
Step Command Purpose
1

5300> enable

Password: <password>

5300# 

Enter enable mode (also called Privileged EXEC).

Enter the password.

You have entered enable mode when the prompt changes to 5300#.

2

5300# show vfc <0-2> board

Determine the number of voice cards in the system, the slot number for each card, and the VFC mode (VCWare or ROM Monitor) in which you are running.

The VFC mode is indicated as follows:

  • VCWARE running for VCWare mode
    or

  • ROMMON for ROM Monitor mode

Note the location and the mode type for each voice card. You will need this information when you upgrade the VCWare.

3

--

Go to one of the following procedures:

Replace Firmware with VCWare in VCWare Mode

This section describes how to configure and verify your upgrade in VCWare mode.

Configure

Use the steps that follow to download new voice software if your voice card is running in VCWare mode. When downloading from a diskette, first copy the software from the diskette to a TFTP server. After the software is on the TFTP server, begin the following steps.

Caution Erasing the VFC files can result in system outage or the corruption of your VFC board. Check to ensure that the correct version of software resides on your TFTP server before continuing.
Table 4: Replace Firmware in VCWare Mode 
Step Command Purpose
1 (optional)





5300# erase vfc slot_number

This will erase the contents of VFC Flash. Continue ?[y/n]:yes

This will take some time. Please, wait...vfc

Note See the Caution before this table before continuing.

Erase the contents of the VFC Flash memory in the selected voice card.

If this command fails, use the section "Replace Firmware with VCWare in ROM Monitor Mode."

2 (optional)

5300# show vfc slot_number directory

Verify the VFC Flash memory is empty.

3

5300# copy tftp: vfc:

Address or name of remote host []? 223.255.212.244

Source file name []? /path/vcw-vfc-mz.3.0.bin

Destination file name []? vcw-vfc-mz.3.0.bin

Accessing tftp://223.255.212.244/path/ vcw-vfc-mz.3.0.bin...

Loading vcw-vfc-mz.3.0.bin from 223.255.212.244 (via Ethernet0):

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!![OK - 491256/982016 bytes]

or

5300# copy tftp vfc

Voice card slot number <slot ? 1>

Address or name of remote host [UNKNOWN]? 223.255.212.244

Source file name? /path/vcw-vfc-mz.1.0.bin

Destination file name [vcw-vfc-mz.1.0.bin]? vcw-vfc-mz.1.0.bin

! note, the destination filename is *IMPORTANT*

Accessing file 'vcw-vfc-mz.1.0.bin' on 223.255.212.244...

Loading vcw-vfc-mz.1.0.bin from 223.255.212.244 (via Ethernet0):

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!![OK - 291292/291328 bytes]

Use the first copy command with Cisco IOS Release Version 12.0(3)XH, 12.0(5)T, or later and use the second copy command (no colons) with Cisco IOS Release Version 11.3(2)N or later.

Use TFTP to download the new VCWare to VFC Flash memory. In this example, slot 1 is chosen by default.

Note The destination image name must begin with "vcw-" (all lowercase) and no other character can be in front of vcw-, so no directory path should be included at the beginning of the image name. Be absolutely certain to get the name right. If one character or space is wrong, the file will not be recognized and will not be copied over.
4

5300# show vfc slot_number directory

5300#

Verify that VCWare is in the VFC Flash memory by providing a list of files.

5

5300# clear vfc slot_number

5300#

Reloads the VFC code from Flash memory for the specified slot before you unbundle the new VFC image.

6

5300# unbundle vfc slot_number






Do you want to continue ? [y/n]: y

Unbundle the DSPWare from the VCWare and configure the default file and capability lists with default values. This rewrites the default-file and capabilities lists. (See Step 8 and Step 9.)

Continue by pressing y when the prompt appears.

7

5300# show vfc slot_number directory

5300#

Verify that the DSPWare is unbundled by providing a list of files.

8

5300# show vfc slot_number default-file

5300#

Verify that the default file list is initialized by providing a list of files.

9

5300# show vfc slot_number cap-list

5300#

Verify that the capability list is populated by providing a list of files.

10

5300# reload

Reboot the Cisco AS5300 so these changes take effect.

Verify

Check that you have successfully downloaded the software by doing the following:

5300# show vfc 1 dir
 
Files in slot 1 VFC flash:
	File Name 	Size (Bytes)
1 .  vcw-vfc-mz.3.0.bin	466168
2 .  btl-vfc-l.3.0.bin	4174
3 .  btj-vfc-l.3.0.bin	3868
4 .  jbc-vfc-l.3.0.bin	12756
5 .  cor-vfc-hc-l.3.0.bin	47754
6 .  bas-vfc-hc-l.3.0.bin	38634
7 .  fax-vfc-hc-l.3.0.bin	80794
8 .  cdc-g711-hc-l.3.0.bin	218
9 .  cdc-g726-hc-l.3.0.bin	218
10.  cdc-g729-hc-l.3.0.bin	31516
11.  cdc-g728-hc-l.3.0.bin	24334
12.  cdc-g723.1-hc-l.3.0.bin	47234
 
5300A#sh vfc 1 def
 
Default File List for VFC in slot 1:
 
1. btl-vfc-l.2.2.bin
2. cor-vfc-l.2.3(3).bin
3. bas-vfc-l.2.3(3).bin
4. cdc-g729-l.2.3(3).bin
5. fax-vfc-l.2.3(3).bin
6. jbc-vfc-l.2.2.bin
 
5300A#sh vfc 1 cap-list
 
Capability List for VFC in slot 1:
 
1. fax-vfc-l.2.3(3).bin
2. bas-vfc-l.2.3(3).bin
3. cdc-g729-l.2.3(3).bin
4. cdc-g711-l.2.3(3).binTips
 

If you are having trouble downloading the voice card software in VCWare mode, try the following:

5300# show vfc 1 board
VFC board state is UP, vfc status VCWARE running(0x4)
VFC board in slot 1 with 24 dsps
5300#
 
5300# sh vfc 1 ver vcw
 
Voice Feature Card in Slot 1:
     VCware Version	: 3.0
     ROM Monitor Version	: 1.2
     DSPware Version 	: 3.0
Technology	: C549
 

Replace Firmware with VCWare in ROM Monitor Mode

This section describes how to configure and verify your upgrade in ROM Monitor mode.

Configure

Use the steps that follow to download new voice software if your voice card is running in ROM Monitor mode. When downloading from a diskette, first copy the software from the diskette to a TFTP server. After the software is on the TFTP server, begin the following steps.

Caution Erasing the VFC files can result in system outage or the corruption of your VFC board. Check to ensure that the correct version of software resides on your TFTP server before continuing.


Table 5: Replace Firmware in ROM Monitor Mode 
Step Command Purpose
1 (optional)





5300# clear vfc slot_number purge

debug vfc <slot#> start

debug vfc <slot#> cons flash erase

This will erase the contents of VFC Flash. Continue ?[y/n]: y

This will take some time. Please, wait...vfc

Note See the Caution before this table before continuing.

Erase the contents of the VFC Flash memory in the selected voice card. This may take awhile.

Press y to continue.
2

5300# copy tftp: vfc:

Address or name of remote host []? 223.255.212.244

Source file name []? /path/vcw-vfc-mz.3.0.bin

Destination file name []? vcw-vfc-mz.3.0.bin

Accessing tftp://223.255.212.244/path/ vcw-vfc-mz.3.0.bin...

Loading vcw-vfc-mz.3.0.bin from 223.255.212.244 (via Ethernet0):

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!![OK - 491256/982016 bytes]

or

5300# copy tftp vfc

Voice card slot number <slot ? 1>

Address or name of remote host [UNKNOWN]? 223.255.212.244

Source file name? /path/vcw-vfc-mz.1.0.bin

Destination file name [vcw-vfc-mz.1.0.bin]? vcw-vfc-mz.1.0.bin

! note, the destination filename is *IMPORTANT*

Accessing file 'vcw-vfc-mz.1.0.bin' on 223.255.212.244...

Loading vcw-vfc-mz.1.0.bin from 223.255.212.244 (via Ethernet0):

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!![OK - 291292/291328 bytes]

Use the first copy command with Cisco IOS Release Version 12.0(3)XH, 12.0(5)T, or later and use the second copy command (no colons) with Cisco IOS Release Version 11.3(2)N or later.

Use TFTP to download the new VCWare to VFC Flash memory. In this example, slot 1 is chosen by default.

Note The destination image name must begin with "vcw-" (all lowercase) and no other character can be in front of vcw-, so no directory path should be included at the beginning of the image name. Be absolutely certain to get the name right. If one character or space is wrong, the file will not be recognized and will not be copied over.
3

5300# show vfc slot_number technology

5300#

Reports the type of DSPs supported (C542 or C549) by the VCWare.

4

5300> clear vfc slot_number


Do you really want to reset this card ?

[y/n] y

Please, wait...

Reloads the VFC code from Flash memory for the specified slot before you unbundle the new VFC image.

Press y to verify the reset function.

5

5300# unbundle vfc slot_number





Do you want to continue ? [y/n]: y

Unbundle the DSPWare from the VCWare and configure the default file list and the capability list. (See Step 7 and Step 8.)

Continue by pressing y when the prompt appears.

6

5300# show vfc slot_number directory

5300#

Verify that the DSPWare is unbundled.

7

5300# show vfc slot_number default-file

5300#

Verify that the default file list is initiated.

8

5300# show vfc slot_number cap-list

5300#

Verify that the capability list is initiated.

9

5300# reload

Reboot the Cisco AS5300 so these changes take effect.

Verify

Check that you have successfully downloaded the software by doing the following:

5300# show vfc 1 dir
 
Files in slot 1 VFC flash:
	File Name 	Size (Bytes)
1 .  vcw-vfc-mz.3.0.bin	466168
2 .  btl-vfc-l.3.0.bin	4174
3 .  btj-vfc-l.3.0.bin	3868
4 .  jbc-vfc-l.3.0.bin	12756
5 .  cor-vfc-hc-l.3.0.bin	47754
6 .  bas-vfc-hc-l.3.0.bin	38634
7 .  fax-vfc-hc-l.3.0.bin	80794
8 .  cdc-g711-hc-l.3.0.bin	218
9 .  cdc-g726-hc-l.3.0.bin	218
10.  cdc-g729-hc-l.3.0.bin	31516
11.  cdc-g728-hc-l.3.0.bin	24334
12.  cdc-g723.1-hc-l.3.0.bin	47234
 
5300# show vfc 1 def (full word is default-file) 
 
Default File List for VFC in slot 1: 
 
1. btl-vfc-l.3.0.bin
2. cor-vfc-hc-l.3.0.bin
3. bas-vfc-hc-l.3.0.bin
4. cdc-g729-hc-l.3.0.bin
5. fax-vfc-hc-l.3.0.bin
6. jbc-vfc-l.3.0.bin
7. btj-vfc-1.3.0.bin
 
5300# show vfc 1 cap-list
 
Capability List for VFC in slot 1: 
 
1. cor-vfc-hc-l.3.0.bin
2. bas-vfc-hc-l.3.0.bin
3. fax-vfc-hc-l.3.0.bin
4. cdc-g711-hc-1.3.0.bin
5. cdc-g726-hc-1.3.0.bin
6. cdc-g729-hc.1.3.0.bin
7. cdc-g728-hc-1.3.0.bin
8. cdc-g723.1-hc-1.3.0.bin
 
5300#

Tips

If you are having trouble downloading the voice card software in ROM Monitor mode, try the following:

5300# show vfc 1 board
VFC board state is UP, vfc status VCWARE running(0x4)
VFC board in slot 1 with 24 dsps
5300#
 
5300# sh vfc 1 ver vcw
 
Voice Feature Card in Slot 1:
     VCware Version	: 3.0
     ROM Monitor Version	: 1.2
     DSPware Version 	: 3.0
Technology	: C549
 

New and Changed Information

The primary difference between Version 2.4x and Version 2.5x is the extension of DTMF/MF recognition to support MFC/R2 signaling. Version 2.5x includes all the functionality of Version 2.4x, specifically MF support for Feature Group B and D on T1 CAS.

Limitations and Restrictions

The limitations described in this section apply to Cisco IOS release up to and including Cisco IOS Release 11.3(7)NA.


Table 6: Cisco IOS Release and VCWare Compatibility Matrix
Cisco IOS Release VCWare Version

11.3NA

1.0

11.3(2)NA to < 11.3(6)NA

1.0

11.3(6)NA2

2.4x

11.3(7)NA > or =

2.5x

12.0(3)T1

2.5x

1Not currently available.

Troubleshooting

This section contains tips and workarounds for ensuring correct installation and operation of VCWare.

Following is an example of the show version output.

Example show version Output

The following is an example of output from the show version command with 2 VFC cards fully populated (60 dsp/voice resources) and show vfc # version vcware, which shows that the VCWare version is 2.5x and the DSPWare version is 2.3(3).

E1_UUT2# show version
Cisco Internetwork Operating System Software 
IOS (tm) 5300 Software (C5300-IS-M), Version 11.3(7)NA,RELEASE 
SOFTWARE (fc1) Copyright (c) 1986-1998 by cisco Systems, Inc. Compiled Wed 09-Dec-98 20:01 by ayeh Image text-base:0x600088E8, data-base:0x607AA000 ROM:System Bootstrap, Version 11.2(9)XA, RELEASE SOFTWARE (fc2) E1_UUT2 uptime is 1 minute System restarted by reload System image file is "flash:c5300-is-mz.113-7.NA", booted via flash cisco AS5300 (R4K) processor (revision A.22) with 32768K/16384K bytes of memory. Processor board ID 07802284 R4700 processor, Implementation 33, Revision 1.0 (512KB Level 2 Cache) Channelized E1, Version 1.0. Bridging software. X.25 software, Version 3.0.0. SuperLAT software copyright 1990 by Meridian Technology Corp). Primary Rate ISDN software, Version 1.1. Backplane revision 2 Manufacture Cookie Info: EEPROM Type 0x0001, EEPROM Version 0x01, Board ID 0x30, Board Hardware Version 1.0, Item Number 73-2414-3, Board Revision A0, Serial Number 07802284, PLD/ISP Version 255.255, Manufacture Date 11-Feb-1998. 1 Ethernet/IEEE 802.3 interface(s) 1 FastEthernet/IEEE 802.3 interface(s) 4 Channelized E1/PRI port(s) 60 Voice resource(s) <------------------------------------ 128K bytes of non-volatile configuration memory. 8192K bytes of processor board System flash (Read/Write) 4096K bytes of processor board Boot flash (Read/Write) Configuration register is 0x2102 E1_UUT#sh vfc 1 version vcware Voice Feature Card in Slot 1: VCware Version : 2.5x ROM Monitor Version: 1.2 DSPware Version : 2.3(3) E1_UUT#sh vfc 2 version vcware Voice Feature Card in Slot 2: VCware Version : 2.5x ROM Monitor Version: 1.2 DSPware Version : 2.3(3)

Related Documentation

For more information, refer to the following documents:

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Posted: Wed Aug 2 15:17:20 PDT 2000
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