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Table of Contents

Release Notes for the Cisco 3600 Series for Cisco IOS Release 12.0(3)XG

Release Notes for the Cisco 3600 Series for Cisco IOS Release 12.0(3)XG

March 29, 1999

These release notes describe new features and significant software components that support Cisco IOS Release 12.0(3)XG for the Cisco 3600 series routers. Cisco IOS Release 12.0(3)XG is based on Cisco IOS Release 12.0(3)T.

Use these release notes with the cross-platform Release Notes for Cisco IOS Release  12.0 located on Cisco Connection Online (CCO) and the Documentation CD-ROM. 

For a list of software caveats that apply to Release 12.0(3)XG, refer to the "Caveats" section.

Contents

Introduction

Cisco 3600 series includes the Cisco 3620 and Cisco 3640 routers. As modular solutions, the Cisco 3620 and Cisco 3640 enable corporations to increase dial-up intensity and take advantage of current and emerging WAN (wide-area network) technologies and networking capabilities. The Cisco 3600 series routers are fully supported by Cisco IOS software, which includes dial-up connectivity, LAN-to-LAN routing, data and access security, WAN optimization, and multimedia features.

System Requirements

Memory Requirements


Table 1: Memory Requirements for the Cisco 3600 Series
Feature Set by Platform Image Name Required Flash Memory Required DRAM Memory Runs from
Cisco 3620

IP

c3620-i-mz

8 MB Flash

24 MB DRAM

RAM

IP Plus

c3620-is-mz

8 MB Flash

32 MB DRAM

RAM

IP/FW

c3620-io-mz

8 MB Flash

24 MB DRAM

RAM

IP/IPX/AT/DEC

c3620-d-mz

8 MB Flash

24 MB DRAM

RAM

IP/IPX/AT/DEC Plus

c3620-ds-mz

16 MB Flash

32 MB DRAM

RAM

IP/IPX/AT/DEC/
FW Plus

c3620-dos-mz

16 MB Flash

32 MB DRAM

RAM

Enterprise Plus

c3620-js-mz

16 MB Flash

48 MB DRAM

RAM

Cisco 3640

IP

c3640-i-mz

8 MB Flash

32 MB DRAM

RAM

IP Plus

c3640-is-mz

8 MB Flash

32 MB DRAM

RAM

IP/FW

c3640-io-mz

8 MB Flash

24 MB DRAM

RAM

IP/IPX/AT/DEC

c3640-d-mz

8 MB Flash

24 MB DRAM

RAM

IP/IPX/AT/DEC Plus

c3640-ds-mz

16 MB Flash

32 MB DRAM

RAM

IP/IPX/AT/DEC/
FW Plus

c3640-dos-mz

16 MB Flash

32 MB DRAM

RAM

Enterprise Plus

c3640-js-mz

16 MB Flash

48 MB DRAM

RAM

Hardware Supported

Cisco IOS Release 12.0(3)XG supports the Cisco 3600 series routers:


Table 2: Supported Interfaces on the Cisco 3600 Series
Interface, Network Module, or Data Rate Platforms Supported
Dial Access Network Modules

16- and 32-port Asynchronous network module

All Cisco 3600 series platforms

6- to 30-port Integrated Digital Modems network module

All Cisco 3600 series platforms

8- or 16-port Integrated Analog network module

All Cisco 3600 series platforms

LAN Interfaces

1- and 4-port Ethernet (AUI and 10BaseT)

All Cisco 3600 series platforms

4/16 Mbps Token Ring

All Cisco 3600 series platforms

Fast Ethernet (100BaseTX and 100BaseFX)

All Cisco 3600 series platforms

Mixed Media Network Modules

Single port 10/100BaseTX with 1-port Channelized/PRI E1 balanced mode

All Cisco 3600 series platforms

Single port 10/100BaseTX with 1-port Channelized/PRI E1 unbalanced mode

All Cisco 3600 series platforms

Single port 10/100BaseTX with 1-port Channelized/PRI T1

All Cisco 3600 series platforms

Single port 10/100BaseTX with 1-port Channelized/PRI T1 with CSU

All Cisco 3600 series platforms

Single port 10/100BaseTX with 2-port Channelized/PRI E1 balanced mode

All Cisco 3600 series platforms

Single port 10/100BaseTX with 2-port Channelized/PRI E1 unbalanced mode

All Cisco 3600 series platforms

Single port 10/100BaseTX with 2-port Channelized/PRI T1

All Cisco 3600 series platforms

Single port 10/100BaseTX with 2-port Channelized/PRI T1 with CSU

All Cisco 3600 series platforms

1 Ethernet and 2 WAN Card Slot

All Cisco 3600 series platforms

1 Ethernet, 1 Token Ring, and 2 WAN Card Slot

All Cisco 3600 series platforms

2 Ethernet and 2 WAN Card Slot

All Cisco 3600 series platforms

Voice/Fax Interfaces and Network Modules1

2-port ISDN BRI S/T TE Voice interface card

All Cisco 3600 series platforms

1- and 2-port Voice/Fax network module

All Cisco 3600 series platforms with Voice/Fax network module

2-port E&M Voice interface card

All Cisco 3600 series platforms

2-port FXO Voice interface card

All Cisco 3600 series platforms with Voice/Fax network module

2-port FXS Voice interface card

All Cisco 3600 series platforms with Voice/Fax network module

WAN Data Rates

48/56/64 kbps

All Cisco 3600 series platforms

1.544/2.048 Mbps

All Cisco 3600 series platforms

Up to 8 Mbps on 4-port Serial network module

All Cisco 3600 series platforms

52 Mbps max using High Speed Serial Interface (HSSI) network module

All Cisco 3600 series platforms

WAN Interfaces and Network Modules2

1- and 2-port Channelized T1 and E1 network module

All Cisco 3600 series platforms

1-port ATM-25 network modules for the Cisco 3600 series

All Cisco 3600 series platforms

1-port BRI with NT or S/T WAN interface card

All Cisco 3600 series platforms

1-Port High Speed Serial Interface network module (HSSI)

All Cisco 3600 series platforms

4- and 8-port BRI network module with NT1

All Cisco 3600 series platforms

4- and 8-port BRI network module with S/T interface

All Cisco 3600 series platforms

4- and 8-port Synchronous/Asynchronous

All Cisco 3600 series platforms

4-port Serial

All Cisco 3600 series platforms

56/64 kbps DSU/CSU

All Cisco 3600 series platforms

T1 WAN interface card for Cisco 3600, Cisco 2600, and Cisco 1600 series

All Cisco 3600 series platforms

T1 with Integrated DSU/CSU for the Cisco 3600, Cisco 2600, and Cisco 1600 series

All Cisco 3600 series platforms

1The Voice/Fax network modules require Cisco IOS Plus feature sets.
2The ATM-25 network modules require Cisco IOS Plus feature sets.

Determining Your Cisco IOS Software Release

To determine the version of Cisco IOS software currently running on a Cisco 3600 series router, log in to the router and use the show version EXEC command. See the following sample output from the show version command. The version number is indicated on the second line as shown below:

Cisco Internetwork Operating System Software
IOS (tm) 3620 Software (C3620-JS-MZ), Version 12.0(3)XG, RELEASE SOFTWARE

Upgrading to a New Software Release

For general information about upgrading to a new software release, refer to the Cisco IOS Software Release 11.3 Upgrade Paths and Packaging Simplification (#703: 12/97)  product bulletin located on CCO.

From the CCO home page, click on this path:

Service & Support: Product Bulletins: Software

Under Cisco IOS 11.3, click on Cisco IOS Software Release 11.3 Upgrade Paths (#703: 12/97).

This product bulletin does not contain information specific to Cisco IOS Release 12.0(3)XG but provides general upgrade information that may apply to Cisco IOS Release 12.0(3)XG.

Feature Set Tables

Cisco IOS software is packaged in feature sets consisting of software images---depending on the platform. Each feature set contains a specific set of Cisco IOS features.


Table 3: Feature Sets Supported by the Cisco 3600 Series for Release 12.0(3)XG

Feature Set Feature Set Matrix Term Software Image Platforms

IP Standard Feature Sets

IP

Basic1

c3620-i-mz, c3640-i-mz

Cisco 3620, Cisco 3640

IP Plus

Plus2

c3620-is-mz, c3640-is-mz

Cisco 3620, Cisco 3640

IP/FW

Basic

c3620-io-mz, c3640-io-mz

Cisco 3620, Cisco 3640

Desktop IBM Standard
Feature Sets

IP/IPX/AppleTalk/
DEC

Basic

c3620-d-mz, c3640-d-mz

Cisco 3620, Cisco 3640

IP/IPX/AppleTalk/
DEC Plus

Plus

c3620-ds-mz, c3640-ds-mz

Cisco 3620, Cisco 3640

IP/IPX/AppleTalk/
DEC/FW Plus

Plus

c3620-dos-mz, c3640-dos-mz

Cisco 3620, Cisco 3640

Enterprise Standard
Feature Sets

Enterprise Plus

Plus

c3620-js-mz, c3640-js-mz

Cisco 3620, Cisco 3640

1This feature set is offered in the basic feature set.
2This feature set is offered in the Plus feature set.

Caution
Cisco IOS images with strong encryption (including, but not limited to, 56-bit data encryption feature sets) are subject to United States government export controls, and have a limited distribution. Images to be installed outside the United States require an export license. Customer orders may be denied or subject to delay due to United States government regulations. Contact your sales representative or distributor for more information, or send e-mail to export@cisco.com.

Table 4 lists the features and feature sets supported by the Cisco 3600 series in Cisco IOS Release 12.0(3)XG and uses the following conventions:

Note This feature set table only contains a selected list of features. This table is not cumulative--- nor does it list all the features in each image.


Table 4: Feature Lists by Feature Sets for the Cisco 3600 Series
Features Feature Sets
IP IP Plus IP FW IP/IPX/ AT/ DEC IP/IPX/ AT/DEC Plus IP/IPX/
AT/DEC/
FW Plus 		Enterprise Plus
Connectivity
Layer 2 Tunnel Protocol (L2TP)

(1)

No

Yes

No

No

Yes

Yes

Yes

RIP Enhancements

(1)

Yes

Yes

Yes

Yes

Yes

Yes

Yes

SNMP version 3

(3)

Yes

Yes

Yes

Yes

Yes

Yes

Yes

IBM Support
DLSw+ RSVP

(3)

Yes

Yes

Yes

Yes

Yes

Yes

Yes

DLSw+ Enhanced Load Balancing

(3)

Yes

Yes

Yes

Yes

Yes

Yes

Yes

DLSw+ Peer Clusters

(3)

Yes

Yes

Yes

Yes

Yes

Yes

Yes

IP Routing

Easy IP Phase 2-DHCP Server

(1)

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Flow Random Early Detection

(3)

Yes

Yes

Yes

Yes

Yes

Yes

Yes

NetFlow Policy Routing

(3)

Yes

Yes

Yes

Yes

Yes

Yes

Yes

OSPF Packet Pacing

(1)

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Response Time Reporter Enhancements

(3)

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Service Provider 1

(3)

No

No

No

No

No

No

No

WCCPv2

(3)

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Management
ISDN MIB RFC 2127

(1)

Yes

Yes

Yes

No

Yes

Yes

Yes

1FE2P Network Module

(1)

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Process MIB

(3)

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Quality of Service

CLI String Search

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Security
Cisco IOS Firewall Feature Set Platform Support

No

No

Yes

No

No

Yes

No

3DES Support

(2)

No

No

Yes

No

No

No

No

Switching
Cisco IOS STP Enhancements

No

Yes

No

No

Yes

Yes

Yes

Voice and Multimedia
Voice Over Frame Relay, FRF.11 and FRF.121

No

Yes

No

No

Yes

Yes

Yes

BRI Voice over IP

(3)

Yes

Yes

Yes

Yes

Yes

Yes

Yes

WAN Services
Annex-G (X.25 over Frame Relay)

(3)

Yes

Yes

Yes

Yes

Yes

Yes

Yes

ATM OC3 NM

(3)

No

Yes

No

No

Yes

Yes

Yes

Cisco IOS IEEE 802.1Q

(1)

No

Yes

No

Yes

Yes

Yes

Yes

Mobile IP

(1)

No

Yes

No

Yes

Yes

Yes

Yes

Modem over ISDN BRI2

(3)

Yes

Yes

Yes

Yes

Yes

Yes

Yes

R2 Signaling

Yes

Yes

Yes

Yes

Yes

Yes

Yes

PPP Over Frame Relay

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Time-Based Access Lists

(1)

Yes

Yes

Yes

Yes

Yes

Yes

Yes

VIC-2BRI-S/T-TE

(3)

Yes

Yes

Yes

Yes

Yes

Yes

Yes

X.25 Load Balancing

(3)

Yes

Yes

Yes

Yes

Yes

Yes

Yes

X.25 over ISDN D Channel

(1)

Yes

Yes

Yes

Yes

Yes

Yes

Yes

1Added in Cisco IOS Release 12.0(3)XG.
2Cisco 3640 routers only

New and Changed Information

This section describes a new feature introduced for the Cisco 3600 series in Cisco IOS Release 12.0(3)XG.

Voice over Frame Relay Using FRF.11 and FRF.12

The Voice over Frame Relay (VoFR) capabilities that were introduced on the Cisco MC3810 multiservice access concentrator beginning with IOS Release 11.3 are now extended to the Cisco 3600 series router platforms.

The following additional functionality is supported in Release 12.0(3)XG:

When VoFR is implemented on a Cisco router, the router can carry voice traffic, such as telephone calls and faxes over a Frame Relay network.

Important Note

This section contains important information about use of your Cisco IOS Release 12.0(3)XG software.

Deprecated MIBs

Older Cisco Management Information Bases (MIBs) will be replaced in a future release. OLD-CISCO-* MIBS are currently being migrated into more scalable MIBs, without affecting existing Cisco IOS products or NMS applications. Application developers should update from deprecated MIBs to the replacement MIBs as shown in the table below.


Table 5: Deprecated MIBs
Deprecated MIB Replacement

OLD-CISCO-APPLETALK-MIB

RFC1243-MIB

OLD-CISCO-CHASSIS-MIB

ENTITY-MIB

OLD-CISCO-CPUK-MIB

In Development

OLD-CISCO-DECNET-MIB

OLD-CISCO-ENV-MIB

CISCO-ENVMON-MIB

OLD-CISCO-FLASH-MIB

CISCO-FLASH-MIB

OLD-CISCO-INTERFACES-MIB

IF-MIB CISCO-QUEUE-MIB

OLD-CISCO-IP-MIB

OLD-CISCO-MEMORY-MIB

CISCO-MEMORY-POOL-MIB

OLD-CISCO-NOVELL-MIB

NOVELL-IPX-MIB

OLD-CISCO-SYS-MIB

(Compilation of other OLD* MIBS)

OLD-CISCO-SYSTEM-MIB

CISCO-CONFIG-COPY-MIB

OLD-CISCO-TCP-MIB

CISCO-TCP-MIB

OLD-CISCO-TS-MIB

OLD-CISCO-VINES-MIB

CISCO-VINES-MIB

OLD-CISCO-XNS-MIB

Caveats

This section contains open caveats for the current Cisco IOS maintenance release only. Caveats describe unexpected behavior or defects in Cisco IOS software releases. The caveats listed below are severity 3, moderately seriouss, with the exception of CSCdm17845, as noted in the description.

For information on caveats in Cisco IOS Release 12.0, refer to the document Caveats for Cisco IOS Release 12.0  that describes caveats affecting all maintenance releases. Because Release 12.0(3)XG is based on Release 12.0, all caveats in Release 12.0 are also in Release 12.0(3)XG.

For information on other caveats that also apply to this release, refer to the Caveats for Cisco IOS Release 12.0 T  document. This caveats document lists severity 1 and 2 caveats for Release 12.0 T. Severity 1 caveats are the most serious caveats; severity 2 caveats are less serious.

Note If you have an account with CCO, you can use Bug Navigator II to find caveats of any severity for any release. From CCO, log in and click on this path: Service & Support: Online Technical Support: Software Bug Toolkit. You can also find Bug Navigator II at http://www.cisco.com/support/bugtools.
When making a fax call through a permanent connection using either a frf11-trunk or cisco-trunk, some brands of fax machine may report an error at the end of the fax call, even though the fax was transmitted correctly.
The problem is caused by a slightly premature on-hook signal going to the fax machine at the end of the call. This causes the final fax T.30 DCN (disconnect message) to the receiving fax machine to be chopped off.
At this point the transmission of the fax image is complete, but some fax machines may report an error as a result of the missing DCN message. The fax machine continues to operate correctly after this and can receive and send additional fax messages.
VoIP and VoFR trunking on the analog FXS and FXO voice ports of the Cisco 2600 and Cisco 3600 routers are not supported with ground-start signaling.
In order to use the trunking feature on these ports, loop-start signaling (the default) must be used.
Ground-start signaling works with normal switched VoIP and VoFR calls and with PLAR connections.
(Severity 2) When fax relay is used on an E&M interface of a Cisco 2600 or 3600 series router, a crash may occur after a fax transmission. (The fax relay feature is enabled by default.)
Workaround: Avoid the crash by configuring fax-rate disable on the network dial-peers (VoIP or VoFR). Note that you must configure this command at both ends of the connection. Doing so disables the fax relay feature. Configuring fax-rate disable may prevent successful fax transmission through the network.

Related Documentation

The following sections describe the documentation available for the Cisco 3600 series. Typically, these documents consist of hardware installation guides, software installation guides, Cisco IOS configuration and command references, system error messages, feature modules, and other documents.

Documentation is available as printed manuals or electronic documents, except for feature modules, which are only available online.

You can find the most up-to-date documentation on CCO  and the Documentation CD-ROM. These electronic documents may contain updates and modifications made after the hardcopy documents were printed.

Use these release notes in conjunction with the documents listed in the following sections:

Release-Specific Documents

The following documents are specific to Cisco IOS Releases 12.0 T and 12.0, on which Release 12.0(3)XG is based. They are located on CCO and the Documentation CD-ROM:

To reach the cross-platform Release Notes for Cisco IOS Release 12.0 on CCO, follow this path:
Service & Support: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.0: Release Notes: Cross-Platform Release Notes
To reach the cross-platform Release Notes for Cisco IOS Release 12.0 on the Documentation CD-ROM, follow this path:
Cisco IOS Software Configuration: Cisco IOS Release 12.0: Release Notes: Cross-Platform Release Notes
To access these documents on CCO, select Technical Documents under the Service & Support heading.
As a supplement to the caveats listed in the "Caveats" section in these release notes, see the Caveats for Cisco IOS Release 12.0 T  document that contains caveats applicable to all platforms for all maintenance releases of Release 12.0 T. Caveats for Release 12.0(3)T apply to Release 12.0(3)XG.
To reach the caveats document on CCO, follow this path:
Service & Support: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.0: Caveats: Caveats for Cisco IOS Release 12.0 T
To reach the caveats document on the Documentation CD-ROM, follow this path:
Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS 12.0: Caveats: Caveats for Cisco IOS Release 12.0 T
Note If you have an account with CCO, you can use Bug Navigator II to find caveats of any severity for any release. From CCO, log in and click on this path: Service & Support: Online Technical Support: Software Bug Toolkit. You can also find Bug Navigator II at http://www.cisco.com/support/bugtools.

Platform-Specific Documents

The documents listed below are available for the Cisco 3600 series routers. These documents are also available online at Cisco Connection Online (CCO) and on the Documentation CD-ROM.

To access Cisco 3600 series documentation on CCO, follow this path:

Service & Support: Documentation Home Page: Access Servers and Access Routers: Modular Access Routers: Cisco 3600 Series Routers

To access Cisco 3600 series documentation on the Documentation CD-ROM, follow this path:

Access Servers and Access Routers: Modular Access Routers: Cisco 3600 Series Routers

Feature Modules

Feature modules describe new features supported by Cisco IOS Release 12.0 T, 12.0(3)XG, and other ED releases and are updates to the Cisco IOS documentation set. They consist of a brief overview of the feature, benefits, configuration tasks, and a command reference. As updates, the features modules are available online only. The feature module information is included in the next printing of the Cisco IOS documentation set.

To reach the feature modules on CCO,  follow this path:

Service & Support: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.0: New Feature Documentation

To reach the feature modules on the Documentation CD-ROM, follow this path:

Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 12.0: New Feature Documentation

Cisco IOS Software Document Set

The Cisco IOS software documentation set consists of the Cisco IOS configuration guides, Cisco IOS command references, and several other supporting documents. These documents are shipped with your order in electronic form on the Documentation CD-ROM---unless you specifically ordered the printed versions.

Documentation Modules

Each module in the Cisco IOS documentation set consists of two books: a configuration guide and a corresponding command reference. Chapters in a configuration guide describe protocols, configuration tasks, Cisco IOS software functionality, and comprehensive configuration examples. Chapters in a command reference provide complete command syntax information. Each configuration guide can be used in conjunction with its corresponding command reference.

To reach these documents on CCO, follow this path:

Service & Support: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.0: Configuration Guides and Command References 

To reach these documents on the Documentation CD-ROM, follow this path:

Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 12.0: Configuration Guides and Command References

Cisco IOS Release 12.0 Documentation Set

Table 6 describes the contents of the Cisco IOS Release 12.0 software documentation set. The document set is available in electronic form and also in printed form upon request.

Note You can find the most current Cisco IOS documentation on the latest Documentation CD-ROM and on the Web. These electronic documents may contain updates and modifications made after the paper documents were printed.

To reach the Cisco IOS documentation set  on CCO, follow this path:

Service & Support: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.0

To reach the Cisco IOS documentation set on the Documentation CD-ROM, follow this path:

Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 12.0

Table 6: Cisco IOS Software Release 12.0 Documentation Set
Books Chapter Topics

  • Configuration Fundamentals Configuration Guide

  • Configuration Fundamentals Command Reference

Configuration Fundamentals Overview
Cisco IOS User Interfaces
File Management
System Management

  • Bridging and IBM Networking Configuration Guide

  • Bridging and IBM Networking Command Reference

Transparent Bridging
Source-Route Bridging
Token Ring Inter-Switch Link
Remote Source-Route Bridging
DLSw+
STUN and BSTUN
LLC2 and SDLC
IBM Network Media Translation
DSPU and SNA Service Point
SNA Frame Relay Access Support
APPN
Cisco Database Connection
NCIA Client/Server Topologies
Cisco Mainframe Channel Connection
Airline Product Set

  • Dial Solutions Configuration Guide

  • Dial Solutions Command Reference

Dial-In Port Setup
Dial-In Terminal Services
Dial-on-Demand Routing (DDR)
Dial Backup
Dial-Out Modem Pooling
Large-Scale Dial Solutions
Cost-Control Solutions
ISDN
X.25 over ISDN
VPDN
Dial Business Solutions and Examples

  • Cisco IOS Interface Configuration Guide

  • Cisco IOS Interface Command Reference

Interface Configuration Overview

  • Network Protocols Configuration Guide, Part 1

  • Network Protocols Command Reference, Part 1

IP Addressing
IP Services
IP Routing Protocols

  • Network Protocols Configuration Guide, Part 2

  • Network Protocols Command Reference, Part 2

AppleTalk
Novell IPX

  • Network Protocols Configuration Guide, Part 3

  • Network Protocols Command Reference, Part 3

Apollo Domain
Banyan VINES
DECnet
ISO CLNS
XNS

  • Security Configuration Guide

  • Security Command Reference

AAA Security Services
Security Server Protocols
Traffic Filtering and Firewalls
IP Security and Encryption
Passwords and Privileges
Neighbor Router Authentication
IP Security Options

  • Cisco IOS Switching Services Configuration Guide

  • Cisco IOS Switching Services Command Reference

Switching Paths for IP Networks
Virtual LAN (VLAN) Switching and Routing

  • Wide-Area Networking Configuration Guide

  • Wide-Area Networking Command Reference

ATM
Frame Relay
SMDS
X.25 and LAPB

  • Voice, Video, and Home Applications Configuration Guide

  • Voice, Video, and Home Applications Command Reference

Voice over IP
Voice over Frame Relay
Voice over ATM
Voice over HDLC
Video Support
Universal Broadband Features

  • Quality of Service Solutions Configuration Guide

  • Quality of Service Solutions Command Reference

Classification
Scheduling
Packet Drop
Traffic Shaping
ATM QoS
SNA QoS
Line Protocols

  • Cisco IOS Software Command Summary

  • Dial Solutions Quick Configuration Guide

  • System Error Messages

  • Debug Command Reference

 

Note The Cisco Management Information Base (MIB) User Quick Reference publication is no longer published. For the latest list of MIBs supported by Cisco, see Cisco Network Management Toolkit on Cisco Connection Online. From CCO, click on the following path: Service & Support: Software Center: Network Mgmt Products: Cisco Network Management Toolkit: Cisco MIB.

Service and Support

For service and support for a product purchased from a reseller, contact the reseller. Resellers offer a wide variety of Cisco service and support programs that are described in the "Service and Support" section of the information packet shipped with your product. For service and support for a product purchased directly from Cisco, use CCO.

Note If you purchased your product from a reseller, you can access CCO as a guest. CCO is Cisco Systems' primary real-time support channel. Your reseller offers programs that include direct access to CCO services.

Software Configuration Tips on the Cisco Technical Assistance Center Home Page

If you have a CCO login account you can access the following URL. It contains links and helpful tips on configuring your Cisco products:

http://www.cisco.com/kobayashi/serv_tips.shtml

This URL is subject to change without notice. If it changes, point your web browser to CCO  and click on this path: Products & Technologies: Products: Technical Tips.

The following sections are provided from the Technical Tips page:

Cisco Connection Online

Cisco Connection Online (CCO) is Cisco Systems' primary, real-time support channel. Maintenance customers and partners can self-register on CCO to obtain additional information and services.

Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added services to Cisco's customers and business partners. CCO services include product information, product documentation, software updates, release notes, technical tips, the Bug Navigator, configuration notes, brochures, descriptions of service offerings, and download access to public and authorized files.

CCO serves a wide variety of users through two interfaces that are updated and enhanced simultaneously: a character-based version and a multimedia version that resides on the World Wide Web (WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet e-mail, and it is excellent for quick access to information over lower bandwidths. The WWW version of CCO provides richly formatted documents with photographs, figures, graphics, and video, as well as hyperlinks to related information.

You can reach CCO in the following ways:

For a copy of CCO's Frequently Asked Questions (FAQ), contact cco-help@cisco.com. For additional information, contact cco-team@cisco.com.

Note If you are a network administrator and need personal technical assistance with a Cisco product that is under warranty or covered by a maintenance contract, contact Cisco's Technical Assistance Center (TAC) at 800 553-2447, 408 526-7209, or tac@cisco.com. To obtain general information about Cisco Systems, Cisco products, or upgrades, contact 800 553-6387, 408 526-7208, or cs-rep@cisco.com.

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package that ships with your product. The Documentation CD-ROM, a member of the Cisco Connection Family, is updated monthly. Therefore, it might be more current than printed documentation. To order additional copies of the Documentation CD-ROM, contact your local sales representative or call customer service. The CD-ROM package is available as a single package or as an annual subscription. You can also access Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com,  or http://www-europe.cisco.com.

If you read Cisco product documentation on the World Wide Web, you can submit comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco. We appreciate your comments.



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Posted: Thu Apr 1 10:48:39 PST 1999
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