Table of Contents
Release Notes for the Cisco ISR 3303 Router for Cisco IOS Release HA4
December 27, 1999
These release notes for the Cisco Integrated SONET Router (ISR) 3303 router support Cisco IOS Release 11.3(4)HA4. These release notes are updated as needed to describe new features, memory requirements, hardware support, software platform deferrals, and changes to the microcode or modem code and related documents.
Use these release notes with the cross-platform Release Notes for Cisco IOS Release 11.3 located on Cisco Connection Online (CCO) and the Documentation CD-ROM.
For a list of software and hardware caveats that apply to Release 11.3(4)HA4, refer to the "Caveats" section.
The Cisco ISR 3303 is a high-density access platform with full SONET (synchronous optical network) interoperability that enables service providers to deliver a single integrated solution with both voice services based on time-division multiplexing (TDM) and IP services.
The Cisco ISR 3303 dramatically reduces cost of ownership by enabling service providers to deliver TDM and data services on a single platform over SONET optical fiber networks.
The Cisco ISR 3303 integrates SONET Add-Drop Multiplexor (ADM) capabilities and is a highly fault-tolerant service delivery platform connecting to SONET unidirectional path switched rings (UPSR) in local and metropolitan access networks. The Cisco ISR 3303 provides extensive facility and equipment protection for high network availability. From deployed services, the Cisco ISR 3303 provides eight clear-channel DS1 TDM service delivery channels, and eight 10-Mbps IP service delivery channels using the Ethernet medium.
The Cisco ISR 3303 is designed to use static and policy routing for most of its applications. Release 11.3(4)HA4 makes Cisco IOS IP and bridging functionality available on the Cisco ISR 3303.
For the Cisco ISR 3303, Cisco also offers optional Cisco VisionWay network management and customer service software solutions. For more information, see the "Related Documentation" section.
This section describes the system requirements for Release 11.3(4)HA4:
Cisco IOS Release 11.3(4)HA4 for the Cisco ISR 3303 has the following memory requirements:
- Feature set name: IP Subset with CLNS (Connectionless Network Service)
- Image name: c3303-i4-mz
- Required flash: 8 MB
- Required DRAM: 64 MB
- Runs from: RAM
Cisco IOS Release 11.3(4)HA4 supports the Cisco ISR 3303, which is available in two configurations:
- Cisco ISR 3303 System (part number ISR 3303-R-SC) configured for or including the following components:
- SONET OC-3 (optical carrier 3) interfaces
- System Redundancy---two OC-3 SONET access modules included
- Software Release 01.0.0
- -48V and SC connectors
- Cisco ISR 3303 System (part number ISR 3303-NR-SC) configured for or including the following components:
- SONET OC-3 interfaces
- Non-redundancy---one OC-3 SONET access module included
- -48V and SC connectors
For electromagnetic interference (EMI) regulatory compliance, you should use a blank SONET access module (SAM), part number ISR 3303-BLANK, with the second, non-redundant configuration.
In addition, a SAM (also called an OC-3 intermediate reach optical spare module) with SC connectors is available (part number ISR-OC3-IR-SC).
An Ethernet (10BaseT) LAN interface is supported on the Cisco ISR 3303.
The Cisco ISR 3303 supports the following WAN interfaces:
- Clear-channel T1
- Serial for T1 (1.536 Mbps) channels
- SONET UPSR and Automatic Protection Switching (APS) interfaces
To determine the version of Cisco IOS software currently running on your Cisco ISR 3303, log in to the Cisco ISR 3303 and enter the show version command.
router>show version
Cisco Internetwork Operating System Software
IOS (tm) Cisco ISR 3303 Software (c3303-i4-mz), Version 11.3(4)HA4, RELEASE SOFTWARE
The Cisco IOS software is packaged in feature sets consisting of software images---depending on the platform. Each feature set contains a specific set of Cisco IOS features. In Cisco IOS Release 11.3(4)HA4, there is only one image, c3303-i4-mz, and one feature set, IP Subset with Connectionless Network Service (CLNS). The image includes the features listed in the next section.
The following list includes the hardware and software features supported by Release 11.3(4)HA4 for the Cisco Cisco Integrated SONET Router (ISR) 3303:
- IP Routing
- TCP selective acknowledgment
- TCP timestamp
- Management
- Cisco IOS internationalization
- SNMPv2C
- Security
- HTTP security
- Reflexive access lists
- Switching: Fast-Switched Policy Routing
- SONET Interface Support
- OC-3 interface support
- Section, line, and path, near-end, and far-end performance monitoring
- SONET UPSR support (revertive and non-revertive), virtual tributary (VT) level only
- SONET APS, revertive and non-revertive
- Synchronous Transport Signal 1 (STS-1) level pass-through
- UPSR auto-provisioning
- VT performance monitoring on dropped circuits
- OC, Synchronous Transport Signal (STS), and VT loopbacks
- Remote defect identification (RDI) support
- Redundant synchronization through optical interfaces
- Synchronous status messaging (receive and transmit)
- OSI Data Communications Channel (DCC), support through Transport Layer-1 tunneling, Connectionless Network Protocol (CLNP) tunneling, or TCP/IP on DCC
- Section Trace support
- DS1 Features
- DSX-1 signal level with LBO
- Near-end and far-end performance monitoring
- Extended Superframe (ESF), Superframe (SF), and unframed framing options
- Alternate mark inversion (AMI) and B8ZS linecoding
- DS1 equipment and facility loopbacks
- Integrated channel-service unit (CSU) functionality for serial DS1 lines
- Integrated bit error rate (BER) testing and pattern generation
- DS1 retiming for external DS1 lines
- Single timing input through external DS1
- System-Level Features
- Redundant system processing, database, and memory
- Redundant Ethernet 10Base-T interfaces
- Redundant T1 TDM interfaces
- Redundant Stratum 3 clock sources
- Remote software download support
- Remote configuration file backup and restore
- Command Prompt Confirmation (CPC)
- Auto-fallback on failed upgrade
- Automatic system alarming and performance management (ASAP)
- Support for standing conditions: not reported (NR), not alarmed (NA), minor (MN), major (MJ), critical (CR)
- Default and editable alarm profile tables
- Support for transient conditions (PM TCAs)
- Fixed (per Bellcore) performance monitoring grade-of-service
Because the Cisco ISR 3303 is intended to use static and policy routing for most of its applications, the following functions are not available in Cisco IOS Release 11.3(4)HA4:
- Enterprise routing
- Multi-protocol routing
- Dynamic routing protocols (for example, RIP, OSPF, EIGRP)
The following sections contain important notes about Cisco IOS Release 11.3(4)HA4 and the Cisco ISR 3303.
For Cisco IOS Release 11.3(4)HA4 only, the cnm max-msg-size command default value differs from the number specified in the Cisco ISR 3303 Command Reference, 16384 bytes. For this release, the default value is 32768 bytes.
The ServiceWay agent enforces a limit on the maximum message size that is accepted from ServiceWay clients and servers. A message exceeding this size is considered a protocol error and results in closure of the TCP connection. To change the maximum message size, use the cnm max-msg-size configuration command. The default value is 32768 bytes, with a minimum value of 2048 and a maximum value of 65536 bytes. This parameter should not be changed without similar corresponding changes to both the ServiceWay client and server.
Old Cisco Management Information Bases (MIBs) will be replaced in a future release. OLD-CISCO-* MIBS are currently being migrated into more scalable MIBs---without affecting existing Cisco IOS products or NMS applications. You can update from deprecated MIBs to the replacement MIBs as shown in the following table.
Table 1: Deprecated and Replacement MIBs
| Deprecated MIB
| Replacement
|
OLD-CISCO-APPLETALK-MIB
| RFC1243-MIB
|
OLD-CISCO-CHASSIS-MIB
| ENTITY-MIB
|
OLD-CISCO-CPUK-MIB
| In Development
|
OLD-CISCO-DECNET-MIB
|
|
OLD-CISCO-ENV-MIB
| CISCO-ENVMON-MIB
|
OLD-CISCO-FLASH-MIB
| CISCO-FLASH-MIB
|
OLD-CISCO-INTERFACES-MIB
| IF-MIB CISCO-QUEUE-MIB
|
OLD-CISCO-IP-MIB
|
|
OLD-CISCO-MEMORY-MIB
| CISCO-MEMORY-POOL-MIB
|
OLD-CISCO-NOVELL-MIB
| NOVELL-IPX-MIB
|
OLD-CISCO-SYS-MIB
| (Compilation of other OLD* MIBS)
|
OLD-CISCO-SYSTEM-MIB
| CISCO-CONFIG-COPY-MIB
|
OLD-CISCO-TCP-MIB
| CISCO-TCP-MIB
|
OLD-CISCO-TS-MIB
|
|
OLD-CISCO-VINES-MIB
| CISCO-VINES-MIB
|
OLD-CISCO-XNS-MIB
|
|
Caveats describe unexpected behavior or defects in Cisco IOS software releases. This section only contains open and resolved caveats for the current Cisco IOS maintenance release.
For information on caveats in Cisco IOS Release 11.3, refer to the "Important Notes and Caveats for Release 11.3" section in the cross-platform Release Notes for Cisco IOS Release 11.3 document which is located on CCO and the Documentation CD-ROM. These release notes describe caveats affecting all maintenance releases and list severity 1 and 2 caveats for Cisco IOS 11.3. Severity 1 caveats are the most serious caveats; severity 2 caveats are less serious.
Note If you have an account with CCO, you can use Bug Navigator II to find caveats of any severity for any release. From CCO, log in and click on this path: Service & Support: Online Technical Support: Software Bug Toolkit. You can also find Bug Navigator II at http://www.cisco.com/support/bugtools.
- Symptom: The packet processing subsystems on both the primary and secondary SAM-3 cards fail to receive any interrupts from the Ethernet and serial interfaces (GALNET, DEC, and F32) devices. The command show stackno shows only one interrupt being received under the section "Network interfaces." Performing equipment protection switches between the two SAM-3 cards does not resolve the problem. Power cycling the entire node resolves the problem and brings the node back into normal operation.
- Note that this problem was originally observed as an IPC failure problem. If the serial interfaces are not receiving interrupts, the IPC subsystem cannot establish a session with its peer.
- Condition: This problem appears only on Cisco ISR 3303 platforms. No other Cisco platforms are affected by the bug because the Cisco ISR 3303 uses a different redundancy model.
- This problem occurred on an internal Cisco engineering release and has not been reproducible.
- Workaround: There are no known workarounds for this problem. Please report this problem if you observe it.
- Symptom: The system crashes with the following or similar messages:
*Apr 19 13:29:26: %SYS-3-OVERRUN: Block overrun at 611CA700 (red zone 000110DF)
-Traceback= 600C7D34 600C9200 60430ED0 604310B8 60437804 60445E40 6014FA80 600C1820 600C180C
*Apr 19 13:29:26: %SYS-6-MTRACE: mallocfree: addr, pc
0,6009E9F0 0,6009E9F0 0,6009E9F0 0,6009E9F0
0,6009E9F0 0,6009E9F0 0,6009E9F0 0,6009E9F0
*Apr 19 13:29:26: %SYS-6-MTRACE: mallocfree: addr, pc
0,6009E9F0 0,6009E9F0 0,6009E9F0 0,6009E9F0
0,6009E9F0 0,6009E9F0 0,6009E9F0 0,6009E9F0
*Apr 19 13:29:26: %SYS-6-BLKINFO: Corrupted redzone blk 611CA700, words 98, alloc 60436484, InUse, dealloc B6, rfcnt 1
-Traceback= 600C620C 600C7D48 600C9200 60430ED0 604310B8 60437804 60445E40 6014FA80 600C1820 600C180C
*Apr 19 13:29:26: %SYS-6-MEMDUMP: 0x611CA6F0: 0x0 0x0 0x0 0xFD0110DF
*Apr 19 13:29:26: %SYS-6-MEMDUMP: 0x611CA700: 0xAB1234CD 0x3B 0x61124D30 0x604F1040
*Apr 19 13:29:26: %SYS-6-MEMDUMP: 0x611CA710: 0x60436484 0x611CA7EC 0x611CA520 0x80000062
*Apr 19 13:29:26: %SYS-6-MEMDUMP: 0x611CA720: 0x1 0x60431080 0x611CA730 0xB6
*Apr 19 13:29:26: %SYS-6-MEMDUMP: 0x611CA730: 0xA281B302 0x305A686 0x2010002 0x1003081
- Conditions: This problem was observed when Cisco ISR 3303s were in a ring running DS1 and bridged Ethernet traffic. Visionway was continuously polling the Cisco ISR 3303. The mallocfree errors were coming from the SNMP task and did not make any sense. The root cause is believed to be something else. The problem occurred when the system was unattended and was never reproduced.
- Workaround: Cycle the power.
- Symptom: It may take a long time for the secondary SAM-3 card to transition to the Standby state and serve as protection when the primary SAM-3 card is very busy servicing packet traffic. The SAM-3 is so busy servicing interrupts from the packet interfaces that normal-priority processes do not run long enough to successfully complete activities. Specifically, the CSM process in the Cisco ISR 3303 does not receive adequate processing time.
- Condition: This problem appears principally during heavy traffic loading conditions---when the total traffic load in the neighborhood of 100 kbps.
- Workaround: You can work around the problem by setting network I/O throttling with the command scheduler allocate 3000 10000 to give the process more time.
- Note that setting a larger process time value reduces packet forwarding performance. This is a trade-off to avoid the caveat. Under normal traffic conditions, the default setting for network I/O throttle is adequate.
- Optical Transceiver Transitory Failure
- Symptom: An unexpected LOS and/or LOF alarm is reported on one of the OC-3 interfaces. This causes a protection switch to the other interface.
- Condition: The optical transceivers, on very rare occasions, do not function correctly for a short period after power-up. The problem typically clears within five minutes.
- Workaround: There are no known workarounds for this problem. The system's protection switching mechanisms protects the user traffic, and the problem clears without user intervention. After the problem clears, the alarms will clear and the interface will once again be available to carry traffic.
- Symptom: A VT Signal Degrade, Signal Fail, or Path Signal Label Mismatch alarm is reported, resulting in a protection switch for that VT. The alarm will only affect one side (A or B) and will occur when there are no known problems in the network.
- Condition: This problem will only occur after reboot or changing an STS from pass-through to drop-terminated or vice-versa, and is very, very rare. The root cause is a bug in one of the devices on the SAM, the TUPP. The vendor has committed to fix the bug in a later release of the chip.
- Workaround: Remove and re-insert the affected SAM.
- Symptom: When VisionWay attempts to retrieve Cisco ISR 3303 configuration data, an error dialog is displayed stating that there is no configuration data available.There is no impact to system performance or network connectivity.
- Condition: The problem will occur when VisionWay version 1.0 is attempting to tftp the startup-configuration file from the Cisco ISR 3303. The root cause is that the Cisco ISR 3303 filename suffix differs from that being requested by the VisionWay tftp server. Specifically, the Cisco ISR 3303 has a ".pri" suffix on the startup-config file while the VisionWay server is requesting a file with no suffix attached.
- Workaround: The filename for the primary startup-config file must be renamed on Cisco ISR 3303s being managed via Visionway by following the steps below.
- 1) Copy the primary startup-config.pri file to a new file called "startup-config" and enter:
- copy flash:startup-config.pri flash:startup-config
- 2) Define the new startup-config file as the primary configuration file in the Cisco ISR 3303 and enter:
- ine set mem pri data startup-config
- 3) When asked whether to remove the old configuration file "startup-config.pri" enter:
- yes
- 4) To ensure that the correct file is now set as the primary configuration file, enter the following command:
- ine rep mem
- Check that the primary config file shown is "flash:startup-config".
- Symptom: The system will reboot after printing a message similar to:
%SYS-1-MTNOTFENCED: Expired timer is not fenced, timer = 0, type 0
%Software-forced reload
- Condition: This has only been observed when repeated equipment protection switching has occurred due to operator input.
- Workaround: There are no known workarounds for this problem. The system will automatically switch to the standby SAM when the affected SAM reboots.
- Symptom: If a system administrator enters the username command without entering the password field, the databases on the two SAMS may go out of sync. Once the two SAMs are out of sync due to the username command, they will never sync up again by themselves. This problem arises if the user enters just username username or username username privilege privilege-level (1-4)
- Condition: The username command is available only to system administrators. This bug can only be encountered by system administrators.
- Workaround: First, the system administrator should ensure that the correct username command is used by entering:
- username username privilege privilege-level (1-4) password password
- If the proper username command is not used, to get them back in sync, enter:
- no username username
- Use the same username as the username that caused the original problem. This will result in the username being eliminated from the database on both SAMs and hence the two SAMs will be able to resynchronize their databases.
- Symptom: Signal Fail alarms are shown for PPP links when all other system indications are okay. An example of this follows:
ISR2#sh ine ala all
ENTITY NTFN ALARM SVC DATE TIME ID CODE TYPE LVL --------------------------------------------------------- PPP link 1 MJ PPP SIG FAIL SA 2/17/2000 17:41:25
- Condition: This has only been observed when repeated equipment protection has taken place.
- Workaround: There are no known workarounds for this problem.
- Symptom: In the absence of the multilink bundle interface configuration, individual member links are added to virtual-access bundles. This causes the multilink bundle interface to go up and down.
- Condition: This has been observed when the multilink bundle interface configuration is not present in the config-file. In addition, after entering the show Multilink PPP command, virtual-access interfaces and some of the links will be added as member links.
- Workaround: Clear the virtual access interfaces. Use the following clear interface command: clear interface virtual-access xx interface.
The following sections describe the documentation available for the Cisco Cisco Integrated SONET Router (ISR) 3303. Typically, these documents consist of hardware and software installation guides, Cisco IOS configuration and command references, system error messages, and other documents.
Documentation is available as printed manuals or electronic documents.
Use these release notes with the documents listed in the following sections:
The following documents are specific to Release 11. 3. They are located on CCO and the Documentation CD-ROM.
- To reach the cross-platform Release Notes for Cisco IOS Release 11.3 from CCO, click on this path:
- Service & Support: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 11.3: Release Notes for Cisco IOS Release 11.3
- To reach the cross-platform Release Notes for Cisco IOS Release 11.3 on the Documentation CD-ROM, click on this path:
- Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 11.3: Release Notes for Cisco IOS Release 11.3
- Product bulletins, field notices, and other release-specific documents
- To reach these documents from CCO, click on this path:
- Service & Support : Technical Documents
- As a supplement to the caveats listed in the "Caveats" section in these release notes, see the section of the cross-platform Release Notes for Cisco IOS Release 11.3, "Important Notes and Caveats for Cisco IOS Release 11.3," which contains caveats applicable to all platforms for all maintenance releases of Release 11.3.
- To reach the caveats section from CCO, click on this path:
- Service & Support: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 11.3: Release Notes for Cisco IOS Release 11.3: Important Notes and Caveats for Release 11.3
- To reach the caveats document on the Documentation CD-ROM, click on this path:
- Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 11.3: Release Notes for Cisco IOS Release 11.3: Important Notes and Caveats for Release 11.3
Note If you have an account with CCO, you can use Bug Navigator II to find caveats of any severity for any release. From CCO, log in and click on this path: Service & Support: Online Technical Support: Software Bug Toolkit. You can also find Bug Navigator II at http://www.cisco.com/support/bugtools.
These documents are available for the Cisco ISR 3303 on CCO and the Documentation CD-ROM.
- Cisco ISR 3303 documents:
- Cisco ISR 3303 System Description
- Cisco ISR 3303 Hardware Installation Guide
- Cisco ISR 3303 Software Configuration Guide
- Cisco ISR 3303 Command Reference
- Cisco ISR 3303 Business Applications Guide
- Cisco ISR 3303 notes:
- Regulatory Compliance and Safety Information for the Cisco Optical Networking System 15304 and the Cisco Integrated SONET Router 3303
- Replacing the Fuse in the Cisco Optical Networking System 15304 and the Cisco Integrated SONET Router 3303
- Replacing the Fan in the Cisco Optical Networking System 15304 and the Cisco Integrated SONET Router 3303
- Replacing the Fan Filter in the Cisco Optical Networking System 15304 and the Cisco Integrated SONET Router 3303
- Replacing the Chassis in the Cisco Optical Networking System 15304 and the Cisco Integrated SONET Router 3303
- Replacing the SDH/SONET Access Module in the Cisco Optical Networking System 15304 and the Cisco Integrated SONET Router 3303
- Replacing the Blank Panel in the Cisco Optical Networking System 15304 and the Cisco Integrated SONET Router 3303
- Cisco VisionWay product documentation for the Cisco ISR 3303 router:
- Cisco Transport Manager Installation Guide
- Cisco Transport Manager Operations Guide
- Release Notes for Cisco Transport Manager Products Release 1.0
To reach Cisco Cisco Integrated SONET Router (ISR) 3303 documentation from CCO, click on this path:
Service & Support: Documentation Home Page: Access Servers and Access Routers: Modular Access Routers: Cisco Cisco ISR 3303 Router
To reach Cisco Cisco Integrated SONET Router (ISR) 3303 documentation on the Documentation CD-ROM, click on this path:
Cisco Product Documentation: Access Servers and Access Routers: Modular Access Routers: Cisco Cisco ISR 3303 Router
The Cisco IOS software documentation set consists of the Cisco IOS configuration guides, Cisco IOS command references, and several other supporting documents. These documents are shipped with your order in electronic form on the Documentation CD-ROM---unless you specifically ordered the printed versions.
Each module in the Cisco IOS documentation set consists of two books: a configuration guide and a corresponding command reference. Chapters in a configuration guide describe protocols, configuration tasks, Cisco IOS software functionality functionality, and contain comprehensive configuration examples. Chapters in a command reference provide complete command syntax information. Use each configuration guide with its corresponding command reference.
On CCO and the Documentation CD-ROM, two master hot-linked documents provide information for the Cisco IOS software documentation set: configuration guides and command references.
To reach these documents from CCO, click on this path:
Service & Support: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 11.3: Cisco IOS Release 11.3 Configuration Guides, Command References: Configuration Guide Master Index or Command Reference Master Index
To reach these documents on the Documentation CD-ROM, click on this path:
Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 11.3: Cisco IOS Release 11.3 Configuration Guides, Command References: Configuration Guide Master Index or Command Reference Master Index
Table 2 describes the contents of the Cisco IOS Release 11.3 software documentation set. The document set is available in electronic form, form and also in printed form upon request.
Note You can find the most current Cisco IOS documentation on CCO and the Documentation CD-ROM. These electronic documents may contain updates and modifications made after the paper documents were printed.
To reach the Cisco IOS documentation set from CCO, click on this path:
Service & Support: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 11.3
To reach the Cisco IOS documentation set on the Documentation CD-ROM, click on this path:
Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 11.3
.
Table 2: Cisco IOS Software Release 11.3 Documentation Set
| Books
| Chapter Topics
|
- Configuration Fundamentals Configuration Guide
- Configuration Fundamentals Command Reference
| Configuration Fundamentals Overview Cisco IOS User Interfaces File Management System Management
|
- Network Protocols Configuration Guide, Part 1
- Network Protocols Command Reference, Part 1
| IP Addressing IP Services IP Routing Protocols
|
- Network Protocols Configuration Guide, Part 2
- Network Protocols Command Reference, Part 2
| AppleTalk Novell IPX
|
- Network Protocols Configuration Guide, Part 3
- Network Protocols Command Reference, Part 3
| Apollo Domain Banyan VINES DECnet ISO CLNS XNS
|
- Wide-Area Networking Configuration Guide
- Wide-Area Networking Command Reference
| ATM Frame Relay SMDS X.25 and LAPB
|
- Security Configuration Guide
- Security Command Reference
| AAA Security Services Security Server Protocols Traffic Filtering and Firewalls IP Security and Encryption Passwords and Privileges Neighbor Router Authentication IP Security Options
|
- Cisco IOS Interface Configuration Guide
- Cisco IOS Interface Configuration Guide
| Interface Configurations
|
- Dial Solutions Configuration Guide
- Dial Solutions Command Reference
| - Dial-In Port Setup
Dial-In Terminal Services Dial-on-Demand Routing (DDR) Dial Backup Dial-Out Modem Pooling Large-Scale Dial Solutions Cost-Control Solutions ISDN X.25 over ISDN VPDN Dial Business Solutions and Examples
|
- Cisco IOS Switching Services Configuration Guide
- Cisco IOS Switching Services Command Reference
| Switching Paths for IP Networks Virtual LAN (VLAN) Switching and Routing
|
- Bridging and IBM Networking Configuration Guide
- Bridging and IBM Networking Command Reference
| Transparent Bridging Source-Route Bridging Token Ring Inter-Switch Link Remote Source-Route Bridging DLSw+ STUN and BSTUN LLC2 and SDLC IBM Network Media Translation DSPU and SNA Service Point SNA Frame Relay Access Support APPN Cisco Database Connection NCIA Client/Server Topologies Cisco Mainframe Channel Connection Airline Product Set
|
- Voice, Video, and Home Applications Configuration Guide
- Voice, Video, and Home Applications Command Reference
| Voice over IP Voice over Frame Relay Voice over ATM Voice over HDLC Video Support Universal Broadband Features
|
- Quality of Service Solutions Configuration Guide
- Quality of Service Solutions Command Reference
| Classification Scheduling Packet Drop Traffic Shaping ATM QoS SNA QoS Line Protocols
|
- Configuration Guide Master Index
- Command Reference Master Index
|
|
- Cisco IOS Software Command Summary
- Cisco IOS System Error Messages
- Debug Command Reference
- Dial Solutions Quick Configuration Guide
|
|
Note The Cisco Management Information Base (MIB) User Quick Reference publication is no longer published. For the latest list of MIBs supported by Cisco, see Cisco Network Management Toolkit on Cisco Connection Online. From CCO, click on the following path: Service & Support: Software Center: Network Mgmt Products: Cisco Network Management Toolkit: Cisco MIB.
For service and support for a product purchased from a reseller, contact the reseller. Resellers offer a wide variety of Cisco service and support programs that are described in the "Service and Support" section of the information packet shipped with your product.
Note If you purchased your product from a reseller, you can access CCO as a guest. CCO is Cisco Systems' primary real-time support channel. Your reseller offers programs that include direct access to CCO services.
For service and support for a product purchased directly from Cisco, use CCO.
If you have a CCO login account, you can access the following URL, which contains links and helpful tips on configuring your Cisco products:
http://www.cisco.com/kobayashi/serv_tips.shtml
This URL is subject to change without notice. If it changes, point your Web browser to CCO and click on this path: Products & Technologies: Products: Technical Tips.
The following sections are provided from the Technical Tips page:
- Access Dial Cookbook---Contains common configurations or recipes for configuring various access routes and dial technologies.
- Field Notices---Designed to notify you of any critical issues regarding Cisco products. These notices include problem descriptions, safety or security issues, and hardware defects.
- Hardware---Technical Tips related to specific hardware platforms.
- Hot Tips---Popular tips and hints gathered from the Cisco Technical Assistance Center (TAC). Most of these documents are available from the TAC Fax-on-demand service. To reach Fax-on-demand and receive documents at your fax machine from the United States, call 888-50-CISCO (888-502-4726). From other areas, call 650-596-4408.
- Internetworking Features---Tips on using and deploying Cisco IOS software features and services.
- Sample Configurations---Actual configuration examples that are complete with topology and annotations.
- Software Products---MultiNet & Cisco Suite 100, Network Management, Cisco IOS Software Bulletins, and CiscoPro Configurations.
- Special Collections---Other Helpful Documents, including Case Studies, References & Request for Comments (RFCs), and Security Advisories.
Cisco Connection Online (CCO) is Cisco Systems' primary, real-time support channel. Maintenance customers and partners can self-register on CCO to obtain additional information and services.
Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added services to Cisco's customers and business partners. CCO services include product information, product documentation, software updates, release notes, technical tips, the Bug Navigator, configuration notes, brochures, descriptions of service offerings, and download access to public and authorized files.
CCO serves a wide variety of users through two interfaces that are updated and enhanced simultaneously: a character-based version and a multimedia version that resides on the World Wide Web (WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet e-mail, and it is excellent for quick access to information over lower bandwidths. The WWW version of CCO provides richly formatted documents with photographs, figures, graphics, and video, as well as hyperlinks to related information.
You can reach CCO in the following ways:
For a copy of CCO's Frequently Asked Questions (FAQ), contact cco-help@cisco.com. For additional information, contact cco-team@cisco.com.
Note If you are a network administrator and need personal technical assistance with a Cisco product that is under warranty or covered by a maintenance contract, contact Cisco's Technical Assistance Center (TAC) at 800 553-2447, 408 526-7209, or tac@cisco.com. To obtain general information about Cisco Systems, Cisco products, or upgrades, contact 800 553-6387, 408 526-7208, or cs-rep@cisco.com.
Cisco documentation and additional literature are available in a CD-ROM package, which package that ships with your product. The Documentation CD-ROM, a member of the Cisco Connection Family, is updated monthly. Therefore, it might be more current than printed documentation. To order additional copies of the Documentation CD-ROM, contact your local sales representative or call customer service. The CD-ROM package is available as a single package or as an annual subscription. You can also access Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.
If you are reading Cisco product documentation on the World Wide Web, you can submit comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco. We appreciate your comments.








Posted: Tue Apr 11 15:14:51 PDT 2000
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