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This chapter provides information on the following topics:
Before installing the router, read the following warnings:
![]() | Warning Only trained and qualified personnel should be allowed to install or replace this equipment. |
![]() | Warning Read the installation instructions before you connect the system to its power source. |
![]() | Warning Before working on a system that has a standby/off switch, turn the power to standby and unplug the power cord. |
![]() | Warning Before working on equipment that is connected to power lines, remove jewelry (including rings, necklaces, and watches). Metal objects will heat up when connected to power and ground and can cause serious burns or weld the metal object to the terminals. |
![]() | Warning The ISDN connection is regarded as a source of voltage that should be inaccessible to user contact. Do not attempt to tamper with or open any public telephone operator (PTO)-provided equipment or connection hardware. Any hardwired connection (other than by a nonremovable, connect-one-time-only plug) must be made only by PTO staff or suitably trained engineers. |
![]() | Warning To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45 connectors. Use caution when connecting cables. |
![]() | Warning Ultimate disposal of this product should be handled according to all national laws and regulations. |
Always use the following ESD-prevention procedures when removing and replacing components:
1. Connect the chassis to earth ground with a wire that you provide.
2. Wear an ESD-preventive wrist strap that you provide, ensuring that it makes good skin contact.
Connect the clip to an unpainted surface of the chassis frame to safely channel unwanted ESD voltages to ground. To properly guard against ESD damage and shocks, the wrist strap and cord must operate effectively. If no wrist strap is available, ground yourself by touching the metal part of the chassis. Always follow the guidelines in the preceding section, "Safety."
3. Do not touch any exposed contact pins or connector shells of interface ports that do not have a cable attached.
If cables are connected at one end only, do not touch the exposed pins at the unconnected end of the cable.
![]() | Caution Periodically check the resistance value of the antistatic strap, which should be between 1 and 10 megohms (Mohms). |
Use the following guidelines when connecting devices to your router:
) appears above a port, you can connect the port directly to a public network that follows the European Union standards.
![]() | Warning
If the symbol of suitability with an overlaid cross ( ) appears above a port, you must not connect the port to a public network that follows the European Union standards. Connecting the port to this type of public network can cause severe injury or damage your router. |
Figure 2-1 shows the items included with your router. If any of the items is missing or damaged, contact your customer service representative.

Before you begin installing your Cisco 800 series router, perform the following steps:
Step 1 Order an ISDN BRI line from your telephone service provider. For more information, refer to the Cisco 800 Series Routers Software Configuration Guide.
Step 2 If you have a Cisco 801 or 803 router, do the following:
Step 3 Be aware of Ethernet, ISDN, and IDSL cable distance limitations. For more information, refer to the "Maximum Cable Distances" section in Appendix B, "Specifications and Cables."
Step 4 Gather the Ethernet devices to be connected to the router: hub, server, workstation, or PC with 10- or 10/100-Mbps network interface card (NIC).
Step 5 If you have a Cisco 801 or 803 router and plan to connect a digital telephone, you must provide an NT1 with two S/T interfaces and one U interface, a telephone cable to connect the telephone (usually this cable is provided with the device), and an ISDN U cable that connects the NT1 to the ISDN wall jack.
Step 6 If you have a Cisco 803 or 804 router, gather the devices (such as an analog telephone, fax machine, or modem) that you plan on connecting to the router. You must also provide the telephone cable to connect each device (usually this cable is provided with the device).
Step 7 If you plan to configure the software using a terminal or PC connected to the router, provide the terminal or PC.
Step 8 If you plan to mount your router on a wall or vertical surface, you need to provide two number-six, 3/4-in. (M3.5 x 20 mm) screws. If the wall on which you mount your router is drywall, you instead need to provide two hollow wall-anchors (1/8-in. with 5/16-in. drill bit or M3 with 8-mm drill bit) to secure the screws.
Step 9 If you plan to use the cable lock feature, you need to provide a Kensington or equivalent locking cable.
To install the Cisco 800 series routers, you need to perform the following tasks in the following order:
1. Connect the Ethernet devices to the router.
2. Connect the ISDN or IDSL line to the router.
3. If you have a Cisco 801 or 803 router, connect an optional digital telephone.
4. If you have a Cisco 803 or 804 router, connect an optional analog telephone, fax, or modem.
5. Connect a terminal or PC to the router (for software configuration using the command-line interface [CLI] or for troubleshooting).
6. Connect the router to the power source.
7. Mount your router.
8. Verify the router installation.
Table 2-1 lists the Ethernet devices you can connect to the router, connections for each device, and the settings of the router HUB/NO HUB or TO HUB/TO PC button (the default setting is IN).
| Network Device Connected to Router | Router Port | Ethernet Cable Type1 | Router HUB/NO HUB, TO HUB/TO PC Button Setting | Network Device Button Setting2 |
|---|---|---|---|---|
Hub with equivalent to | Cisco 801 and 802 routers: Ethernet port | Straight-through | IN | MDI (IN) |
Hub with equivalent to | Cisco 801 and 802 routers: Ethernet port | Straight-through | OUT | MDI-X (OUT) |
Hub with equivalent to | Cisco 802 IDSL router: Ethernet port | Straight-through | IN | MDI (IN) |
Hub with equivalent to | Cisco 802 IDSL router: Ethernet port | Straight-through | OUT | MDI (OUT) |
Hub with equivalent to | Cisco 803 and 804 routers: Ethernet ports 1, 2, 3 | Straight-through | N/A3 | MDI (IN) |
Hub with equivalent to | Cisco 804 IDSL router: Ethernet ports 2, 3, 4 | Straight-through | N/A4 | MDI (IN) |
Hub without equivalent to router HUB/NO HUB button | Cisco 801 and 802 routers: Ethernet port | Straight-through | OUT | MDI-X (OUT) |
Hub without equivalent to router TO HUB/TO PC button | Cisco 802 IDSL router: Ethernet port | Straight-through | OUT | MDI-X (OUT) |
Hub without equivalent to router HUB/NO HUB button | Cisco 803 and 804 routers: Ethernet ports 1, 2, 3 | Crossover | N/A3 | MDI-X (OUT) |
Hub without equivalent to router TO HUB/TO PC button | Cisco 804 IDSL router: Ethernet ports 2, 3, 4 | Crossover | N/A4 | MDI-X (OUT) |
Server, PC, or workstation | Cisco 801 and 802 routers: Ethernet port | Straight-through | OUT | N/A |
Server, PC, or workstation | Cisco 802 IDSL router: Ethernet port | Straight-through | OUT | N/A |
Server, PC, or workstation | Cisco 803 and 804 routers: Ethernet ports 1, 2, 3 | Straight-through | N/A3 | N/A |
Server, PC, or workstation | Cisco 804 IDSL router: Ethernet ports 2, 3, 4 | Straight-through | N/A4 |
| 1Cisco provides a yellow straight-through cable. You provide crossover or additional straight-through cables. For details on cables, refer to Appendix B, "Specifications and Cables." 2Hub vendors choose different names for the button controlling cable selections. This table uses the Cisco 1528 Micro Hub 10/100 with an MDI/MDI-X button as an example. Determine the button name and setting for your particular hub. Refer to your hub documentation for details. 3On Cisco 803 and 804 routers, the HUB/NO HUB button affects only Ethernet port Ø. 4. On Cisco 804 IDSL routers, the TO HUB/TO PC button affects only Ethernet port 1. |
If you have a Cisco 803, 804, or 804 IDSL router, you can connect up to four hubs.
Before connecting a hub, refer to Table 2-1 and do the following:
Follow the steps in Figure 2-2 to connect a hub to a Cisco 800 series ISDN or IDSL router. This figure shows a Cisco 803 router with four Ethernet ports.
![]() | Caution Always connect the yellow cable or an Ethernet cable to the yellow ports on the router. Do not connect the cable to an ISDN S/T or U port, to an IDSL port, or to an NT1. Connecting the cable to the wrong port or NT1 can damage your router. |

To verify your hub connection, verify that one of the following LEDs is on after you have completed the router installation:
If the LED is not on, refer to Table 3-2 in Chapter 3, "Troubleshooting."
Before connecting the server, PC, or workstation, refer to Table 2-1 to determine how to set the router HUB/NO HUB or TO HUB/TO PC button. Ensure that your device has a 10- or 10/100-Mbps NIC.
To connect one of these devices to a Cisco 800 series ISDN or IDSL router, follow the steps in Figure 2-3.
![]() | Caution Always connect the yellow cable or an Ethernet cable to the yellow ports on the router. Do not connect the cable to an ISDN S/T or U port, to an IDSL port, or to an NT1. Connecting the cable to the wrong port or NT1 can damage your router. |

To verify your connection, verify that one of the following LEDs is on after you have completed router installation:
If the LED is not on, refer to Table 3-2 in Chapter 3, "Troubleshooting."
The procedure to connect an ISDN line depends on the router and in some cases your location. The following sections describe the following procedures:
Outside of North America, you might need to provide an external NT1 device and the
ISDN U cable that connects the NT1 to the ISDN wall jack. Contact your telephone service provider to supply the following information:
In North America, you must provide an external NT1 and the ISDN U cable that connects the NT1 to the ISDN wall jack. Contact your telephone service provider for a list of NT1 vendors.
![]() | Warning Network hazardous voltages are present in the ISDN cable. If you detach the ISDN cable, detach the end away from the router first to avoid possible electric shock. Network hazardous voltages also are present on the system card in the area of the ISDN port (RJ-45 connector), regardless of when power is turned to standby. |
![]() | Warning Do not work on the system or connect or disconnect cables during periods of lightning activity. |
![]() | Warning To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord. |
![]() | Caution Always connect the orange cable to the orange ISDN S/T port on the router. Do not connect the cable to a yellow Ethernet port. This will damage your router. |
![]() | Caution The Cisco 800 series routers do not support the Australian IUT requirement, which specifies that the routers must communicate for 1/2 hour after a power failure. If a power failure occurs, a Cisco 800 series router stops communicating with other devices. |


To connect an ISDN line to Cisco 802 and 804 routers, follow the steps in Figure 2-6.
![]() | Warning Network hazardous voltages are present in the ISDN cable. If you detach the ISDN cable, detach the end away from the router first to avoid possible electric shock. Network hazardous voltages also are present on the system card in the area of the ISDN port (RJ-45 connector), regardless of when power is turned to standby. |
![]() | Warning Do not work on the system or connect or disconnect cables during periods of lightning activity. |
![]() | Warning To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord. |
![]() | Caution Always connect the red cable to the red ISDN U port on the router. Do not connect the cable to a yellow Ethernet port. This will damage your router. |
![]() | Caution The Cisco 800 series routers do not support the Australian IUT requirement, which specifies that the routers must communicate for 1/2 hour after a power failure. If a power failure occurs, a Cisco 800 series router stops communicating with other devices. |

![]() | Warning Network hazardous voltages are present in the IDSL cable. If you detach the IDSL cable, detach the end away from the router first to avoid possible electric shock. Network hazardous voltages also are present on the system card in the area of the IDSL port (RJ-45 connector), regardless of when power is turned to standby. |
![]() | Warning Do not work on the system or connect or disconnect cables during periods of lightning activity. |
![]() | Warning To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord. |
![]() | Caution Always connect the red cable to the red IDSL port on the router. Do not connect the cable to a yellow Ethernet port. This will damage your router. |
![]() | Caution Cisco 802 IDSL and 804 IDSL routers do not support the Australian IUT requirement, which specifies that the routers must communicate for 1/2 hour after a power failure. If a power failure occurs, a Cisco 802 IDSL or 804 IDSL router stops communicating with other devices. |
To connect an IDSL line to Cisco 802 IDSL and 804 IDSL routers, follow the steps in Figure 2-7.

To connect a digital telephone, follow the steps in Figure 2-8. You must provide the following equipment:

To connect an analog telephone, fax machine, or modem, follow the steps in Figure 2-9. You must provide the telephone cable to connect each device. The telephone cable is usually provided with the device.
The gray PHONE 1 and PHONE 2 ports are RJ-11 connectors. If you are outside of North America, you must buy and attach adapters that allow your telephones, faxes, or modems to be connected to these RJ-11 connectors. In some countries, these adapters need additional electronics to convert the telephones, faxes, or modems to work properly with the router phone ports. For example, in the United Kingdom, you must buy an adapter that also provides a master socket, which causes incoming calls to ring the connected devices. For information on recommended master sockets, see Table 2-2.
![]() | Warning This equipment contains a ring signal generator (ringer), which is a source of hazardous voltage. Do not touch the RJ-11 (phone) port wires (conductors), the conductors of a cable connected to the RJ-11 port, or the associated circuit-board when the ringer is active. The ringer is activated (indicated by a clicking sound) by an incoming call. |
![]() | Caution Do not connect the router telephone ports to the telephone wall jack. These ports are not meant for direct connection to a public network. This connection can damage your router. |

| Vendor Name | Product Name | For More Information |
|---|---|---|
RS Components | Avro Pacific Telephone Ring Adapter (part number 303-2000) | |
Tandy | Export Adapter (part number 2797057) |
You can connect either a terminal or a PC from which you can configure the software via the CLI or troubleshoot. To connect a terminal or PC, follow the steps in Figure 2-10.

To connect the power supply, follow the steps in Figure 2-11.
![]() | Warning The device is designed to work with TN power systems. |
![]() | Warning This product relies on the building's installation for short-circuit (overcurrent) protection. Ensure that a fuse or circuit breaker no larger than 120 VAC, 15A U.S. (240 VAC, 16A international) is used on the phase conductors (all current-carrying conductors). |
![]() | Warning This equipment is intended to be grounded. Ensure that the host is connected to earth ground during normal use. |

You can mount your router on one of the following surfaces:
You can mount your router on a table or other horizontal surface. Use the following guidelines:
You can mount your router on a wall or other vertical surface by using the molded mounting brackets on the bottom of the router and two number-six, 3/4-in. (M3.5 x 20 mm) screws. You must provide the screws. Figure 2-12 shows the mounting brackets.
![]() | Caution If the wall to which you mount your router is drywall, use two hollow wall-anchors (1/8-in. with 5/16-in. drill bit or M3 with 8-mm drill bit) to secure the screws. If the screws are not properly anchored, the strain of the network cable connections could pull the router from the wall. |

When mounting the router, the following conditions must be met:
To mount the router, follow the steps in Figure 2-13. The last page of this manual provides a template for measuring the distance between the screws.
Verify the cable connections (links) by checking the LEDs listed in Table 2-3. If the LEDs are not on, see Chapter 3, "Troubleshooting."
The LINK LED is on the back panel of Cisco 801 and 802 routers.
| Power/Link | LEDs To Check | Normal Patterns |
|---|---|---|
Power | OK | On |
To hub, server, PC, or workstation |
|
|
To ISDN network using ISDN S/T port | LINE, CH1, CH1 RXD, CH1 TXD, CH2, CH2 RXD, and CH2 TXD |
|
To ISDN network using ISDN U port | NT1, LINE, CH1, CH1 RXD, CH1 TXD, CH2, CH2 RXD, and CH2 TXD |
|
To IDSL network using IDSL port | NT1, LINE, CH1, CH1 RXD, CH1 TXD, CH2, CH2 RXD, and CH2 TXD |
|
To digital telephone | LINE, CH1, CH1 RXD, CH1 TXD, CH2, CH2 RXD, and CH2 TXD |
|
To analog telephone, fax, or modem | PH1 and PH21 | On when telephone, fax, or modem is in use. |
| 1You can also pick up the handset and listen for a dial tone. |
You have completed the hardware installation and are ready to configure the software. Cisco strongly recommends that inexperienced network administrators use the Cisco 800 Fast Step application. Use the Cisco 800 Fast Step CD-ROM and online help. If you are an experienced network administrator and want to use the CLI to configure the software, refer to the Cisco 800 Series Routers Software Configuration Guide.
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Posted: Fri Jan 21 14:05:32 PST 2000
Copyright 1989 - 2000©Cisco Systems Inc.