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Cisco Systems industry-leading support solutions now includes Custom Solutions. As the leader in end-to-end network solutions, Cisco combines forces with its partners to present significant professional services solutions. The Professional Services and Custom Solutions offering complements the Cisco core and advanced programs by giving you a choice of high-impact, value-added services to assist in all aspects of your network.
Custom and Professional Services can help you extend your resources to effectively manage your networks when in-house expertise is not enough. Cisco can help you get flexible, expert services delivered onsite. You can rely on highly trained experts using advanced tools and methodologies to assist in all phases of the network life cycle.
Whether your network is in need of a checkup or you need expert assistance in planning for a network transition, your unique situation will receive customized, expert attention from Cisco Systems and our Professional Services partners.
For customers who want to proactively identify performance issues in just a portion of their network, a LAN Assessment is the answer. LAN Assessments from Cisco Systems provide customers with a detailed analysis of a portion of their overall network. They are usually the best way to tune-up a network or locate any possible bottlenecks that may degrade the performance of the network.
Intensive LAN information gathering and testing
Customized Technical Statement of Work (TSOW) based on customer needs
Detailed analysis and reporting on a portion of the overall network
Presentation to customer`s senior network management
Cisco consultants use advanced tools and methodologies to perform LAN Assessments based upon a determined size, scope, and time frame outlined in the TSOW. Bottlenecks are identified, and customized "best-practice guidelines" are created to stabilize and optimize the examined portion of the network.
The average time frame for a LAN Assessment is three weeks. When a LAN evaluation is complete, a detailed analysis report is generated with recommendations to senior network management.
Assessment of overall LAN health
Identification of LAN trouble spots
Recommendations for LAN optimization
Recommendations for planning and operation
Time, resource, and cost savings with already developed Cisco assessment tools and methodologies
Access to Cisco advanced tools and methodology
Access to Cisco highly trained partners
Inventory of all hardware/firmware
Comparison of port and channels to node limits
CPU utilization
Network topology
Node configuration parameters
Traffic metrics (80/20 rule)
Host and client locations
Bridge Group topology and VLAN topology, if appropriate
LAN Assessment is not available at some locations. To find out more about a Cisco LAN Assessment or other Custom or Professional Service, please contact your local Cisco sales representative or visit the Cisco web site at http://www.cisco.com. A Professional Services partner list is located at the Cisco Professional Services web site at
http://www.cisco.com/warp/public/cc/serv/mkt/sup/ent/prof/index.shtml.
Periodically, a wide-area network needs a checkup to assess performance. But for most companies, the time, resources, expertise, and cost required to manage the process internally are overwhelming. Network managers are looking for a way to understand what is happening with their WANs without managing the process in house. A WAN Audit from Cisco is the ideal solution.
WAN Audit is a network health-monitoring service that explores network bandwidth issues and provides capacity planning recommendations. This initial offering concentrates on Cisco WAN switching equipment. A more comprehensive audit can be contracted through Consulting Services.
Intensive WAN information gathering and testing
An overall summary of the WAN Audit findings
A comprehensive explanation of the network resources
Expert recommendations for maintaining a healthy network
A Cisco WAN Audit team uses the most advanced tools and methodologies to examine and define internal node resources, their relevance to the function of the network, and where they may be approaching known or suspected limits. Network issues are accurately identified, therefore simplifying trouble-shooting activities and avoiding potential downtime. In addition a WAN Audit establishes a baseline model of the existing network and contributes to successful long-term strategies.
The WAN Audit process begins by getting a precise picture of the network topology, configuration, addressing schemes, and operation of a network. Intensive information gathering is then performed remotely by Cisco, which includes sampling usage patterns and evaluating system configurations and performance. The information-gathering portion of the audit is typically performed over a one-week period, and does not disturb the network.
Once the auditing stage is finished, Professional Service partners provide a thorough report presenting the overall audit results. The report includes a summary of the audit findings, a comprehensive explanation of network resources (both at the domain and node levels), and expert recommendations for maintaining a healthy network.
Evaluation of overall WAN health
Identification of WAN trouble spots
Recommendation for WAN optimization
Time, resource, and cost savings with already develop Cisco audit tools and methodologies
Access to Cisco advanced tools and methodology
Access to Cisco highly trained partners
Inventory of all hardware/firmware
Inventory of trunks, lines, ports, and channels
Comparison of trunk, port, and channels to node limits
CPU utilization
Network topology
Icon usage
Device code usage (7.2 and below)
Conid utilization (8.x)
Configured trunk load utilization
Muxbus/cellbus utilization
Vc-parm utilization (networks with over 200 connections at any given node)
Node configuration parameters
Power supply data
WAN Audit is not available in some locations. To learn more about a Cisco WAN Audit or other Custom or Professional Services please contact your local Cisco sales representative or access Cisco online at the following URL: