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Most large, complex networks have unique issues that don`t fall into a defined category. They require special services that are flexible and adaptable. That`s why Cisco offers Consulting Services, a suite of customizable services for every phase of the network life cycle.
Customizable consulting services
Onsite technical assistance in all phases of the network life cycle
Network management accountability
Help desk design and implementation
Service providers can adapt Cisco Consulting Services in a variety of ways, and can include them with other Professional Services offerings. One way service providers use Cisco Consulting Services is for project engineering, technical consulting and management expertise. A consulting services team works together to evaluate, design, plan, implement, and operate complex network infrastructures. By augmenting an SP`s existing staff, they can contribute to one or many stages of a short or long-term project, bringing enormous technical knowledge and practical expertise to a team. Cisco program managers help to determine how to create individualized Consulting Services packages that meet specific project needs and requirements.
The Cisco Consulting Services team can also provide installation expertise to a network operations team.
Typically, the service begins before installation, ensuring that the site meets equipment requirements.
Complex access issues as well as environmental and connectivity requirements are documented and presented. The delivery configuration is fully recorded, maintained, and verified prior to delivery and installation. The project engineer and manager can then coordinate, supervise, and participate in the installation and testing to make certain the design requirements are achieved. This participation ensures that the network is implemented in a timely manner, and run properly at turn-up.
Consulting Services can be used to design effective help desk assistance centers. Experienced consultants work with the help desk staff to establish and implement effective call flow processes and procedures including, trouble ticketing, repair, tracking, logistics, case management, problem resolution, and dispatch. Help desk design services can optimize network performance and minimize downtime. Customized Consulting Services can also include training internal network operations staffs in managing all phases of the network life cycle in house.
Direct access to Cisco technology and management expertise
Smooth, timely implementation of network projects
Problem resolution accountability
Time, resource, and cost savings with developed Cisco management tools and methodologies
Access to Cisco`s wide breadth of network product knowledge
Knowledge transfer to the SP`s networking team
Consulting Services are not available in some locations. To find out more about Cisco Consulting Services or other Professional Services, please contact your local Cisco sales representative or visit the Cisco web site at
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Consulting Services |
Part Number |
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Network Design Consulting Services |
NSA-DES-CONS |